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Company Name:
Approximate Salary:
Per Year
Location:
Princeton, New Jersey
Country:
United States
Industry:
Other
Position type:
Full Time
Experience level:
Not Specified
Education level:
Bachelor's Degree

Proposal Administrator

Overview:

Contribute to a safer, more secure, and more sustainable world. At UL, we know why we come to work. Thousands of us around the world wake up every day with one common purpose - to make the world a safer, more secure, and more sustainable place to live. We clear the way for our customers to introduce the latest products, technological advances, and systems in an increasingly complex world so they can provide peace of mind to the market. Our integrity is woven throughout our company and shapes the way we approach and deliver our solutions. We are proud that the work we do every day has a meaningful contribution to society. We continue to build upon our legacy of trusted expertise and partnership to keep our communities safe and secure as we march forward into the future. This helps us sleep better at night, and we are confident that the millions of people we touch rest easier too.

UL Compliance to Performance helps our life sciences clients drive results in compliance, quality and performance so they can enter new markets, stay in those markets and grow. We provide complete solutions to business challenges, addressing processes, people and IT issues. Our solutions are made of advisory, software and learning services, and support client needs from the early stages of market entry, through scale up and optimizing business performance.

The Proposal Administrator role is key to the successful and efficient processing of RFPs, RFIs and other field based inquiries, having a very direct influence on our ability to win new business and achieve our revenue targets. This position requires technical aptitude, problem solving, project-management, and collaborative relationship skills for working with key constituents throughout the organization to ensure we hit important client deadlines. Reporting to the Sales Operations Manager, and primarily focused on working directly with the sales team for responding to RFPs, RFIs, and other field based inquiries, the role will also take ownership to further develop our overall response process, assess technology solutions and curate a response library/database to enable greater organizational efficiency.

Responsibilities:

  • Structure, develop, and write responses to proposals - building the response around the prospect's Request for Proposal (RFP).
  • Leverage existing archived proposal information to create draft response to entire proposal.
  • Coordinate resources from multiple departments to review and validate accuracy of responses that pertain to their subject area.
  • Maintain data repository of existing archived proposal information.
  • Seek clarification throughout the RFP/procurement process.
  • Work on multiple proposals simultaneously, balancing milestones and due dates.
  • Participate in printing, assembling, mailing final proposals.
  • Conduct periodic debriefs of analysis to provide feedback to product management and to improve or enhance future proposals.
  • Track key process metrics such as:
    • Proposal win/loss by sales manager
    • Draft accuracy rate
    • Question volume by resource/by department
    • On-time completion percentage
    • Overall proposal win/loss rate
  • Structure, develop and write responses to technical questionnaires, compliance forms and other such requests from existing customers in order to assure consistency and accuracy of responses as well as to include those questions and responses within the data repository for future use.
  • Communicate with technical writing team as necessary to enhance standard system documentation to address frequently asked questions.
  • Assist the sales team members in identifying appropriate supporting documentation for their prospects.


Qualifications:

  • Bachelor's Degree plus two to four years directly related work experience in the technology industry, preferably with an enterprise software vendor
  • One to three years directly related work experience in RFP production
  • Excellent verbal and written communication skills
  • Resourceful in gathering key information and working with extended teams
  • Ability to work well in a team environment as well as to handle multiple concurrent assignments, work independently, and assume personal responsibility for deliverables
  • Ability to effectively manage new projects, existing maintenance, shifting priorities, and multiple tasks
  • Self-directed, well organized, and detail oriented
  • Proven analytical skills with the ability to handle statistical information

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