Associate, Digital Product Mgmt-Enterprise Payments

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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

About Network & Acquiring Solutions

As part of the Global Merchant & Network Services group (GMNS), the Network & Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers’ evolving payment needs.

About the Role

This is an exciting opportunity to spearhead the transformation of our enterprise Billing system for domestic, and international payments for the Enterprise Payments Center of Excellence (COE). The incumbent will be an integral member within a large scale, enterprise-wide program established to accelerate the development of our enterprise payment services and redesign the operating model surrounding it to drive excellence in payment execution. Reporting to the Manager of Product Development, this role will help to drive the modernization & scale of new payment capabilities globally working across multiple teams from user experience, backend development, and working with payment SME's. This individual will have the opportunity to grow driving 2 engineering teams, with a long a long range roadmap.

Requirements/Qualifications 

• Passion for results & motivation to learn: Passion to drive execution and deliver results in a dynamic and highly matrixed environment and willing to learn, which include Payment schemes
• Delivery track record: Proven ability to drive change, lead adoption of new ways of working, and leverage scaled agile practices to drive successful product development and delivery.
• Analytical mindset: High-intellectual curiosity, strong analytical, and critical thinking skills with experience in complex problem solving and strategic thought leadership.
• Highly collaborative: Ability to effectively collaborate with and build strong relationships with internal and external stakeholders to deliver on shared objectives.
• Effective communicator and influencer: Ability to influence key partners and executive stakeholders. Excellent communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience.
• Regulatory expertise: Strong understanding of the regulatory landscape affecting payment systems, including AML, KYC, OFAC, PSD2.
• Program management: Demonstrated ability to lead and manage comprehensive compliance programs in partnership with key stakeholders.
• Project management: Exceptional project management skills with flawless organizational skills and attention to detail.

Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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