04-Sep-2024
Coordinator, MBA Technology
Harvard Business School
66599BR
Job Summary
Do you enjoy problem-solving and helping people access tools to improve their work? Does working as part of a team that is committed to helping staff thrive in their roles appeal to you? If so, consider joining our team as the Coordinator of MBA Technology at Harvard Business School. The Coordinator works on a team that empowers MBA program staff to make decisions and to smoothly deliver the MBA program to students by coordinating areas of web communication, technology tools, and technology operations.
Position Description
Technology Operations and Use Management
- Coordinate and submit requests for hardware and software access in the MBA Program Office and the broader MBA Team, maintaining both broad and detailed understanding of the team’s technology use in communication with Harvard Business School Information Technology (HBS IT)
- Independently identify opportunities to improve processes and workflow through technology.
- Work with HBS IT Information Security to coordinate audits of MBA users in applications, ensuring users only have the access they require.
- Keep track of applications that MBA program staff maintain outside of the HBS IT ecosystem, Ensure that each application maintains proper security review, accessibility review, and it renewed in a timely manner.
- Partner with MBA central communications on the intersection of student communications and technology
- Collaborate with HBS IT to develop solutions to improve business operations by utilizing existing technology suite or suggesting new platforms, tools, or enhancements.
- Serve as project coordinator for web communications and Information Technology (IT)-related projects within the MBA Program Office
- Develop and update technical documentation related to projects, tech licensing, admin access for tech tools, and assist in implementing the school’s annual security requirement audit
- Maintain existing SharePoint sites and sub sites, lists, libraries, and content (including pages, workflows, and items)
- Provide ongoing support and training to users
- Collaborate with IT partners to consult, develop, and deliver a wide variety of technology solutions
- Assess, pilot and operationalize application solutions to help inform business and the use of new technology tools
- Develop and maintain relationships with stakeholders while ensuring operational needs are met
- Advocate and utilize user-centric design and UX research to identify and solve user issues more accurately and efficiently
- This role is responsible for other duties as assigned
Basic Qualifications
- High School Diploma, GED, or equivalent is required.
- 5+ years of experience in administrative support role(s) is required with experience coordinating technology tools preferred.
- Education beyond high school may count toward experience.
- Microsoft Office (Word, Excel, PowerPoint, and Outlook) experience is a must, including Forms and SharePoint development.
Additional Qualifications and Skills
Other Required Qualifications:
- Experience working in higher education; Excellent written and verbal communication skills.
- The ability to work independently as well as on a team.
Additional Information
This is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA based campus. HBS expects all staff to be onsite 3 days per week and departments provide onsite coverage Monday – Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice.
We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.
A cover letter is required to be considered for this opportunity.
Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment.
About Us
Founded in 1908 as part of Harvard University, Harvard Business School (www.hbs.edu) is located on a 40-acre campus in Boston. The School offers two full-time MBA and PhD programs, more than 175 Executive Education programs, and certificates and courses through Harvard Business School Online. For more than a century, Harvard Business School faculty have drawn on their research, connection to practice, global expertise, and passion for teaching to educate leaders who make a difference in the world. The School and its curriculum attract the boldest thinkers and the most collaborative learners who will shape the practice of business and entrepreneurship around the globe.
Benefits
We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
- Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
- Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
- Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
- Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
- Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
- Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
- Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
- Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
- Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Job Function
Faculty & Student Services, General Administration
Department Office Location
USA - MA - Boston
Job Code
403040 Coordinator II
Work Format
Hybrid (partially on-site, partially remote)
Sub-Unit
------------
Salary Grade
055
Department
MBA
Union
55 - Hvd Union Cler & Tech Workers
Time Status
Full-time
Pre-Employment Screening
Identity
Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
