Core Infrastructure Engineer
Thanks for your interest in Children's Mercy!
Do you envision finding a meaningful role with an inclusive and compassionate team? At Children’s Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years.
Children’s Mercy is in the heart of Kansas City – a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children’s health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital.
Overview
The Research Core Infrastructure Engineer - plans, designs, implements, and supports the integration and requirements of one or more Server/Application systems. They also act as architects for non-technical people, gathering requirements, and turning them into working systems and services. The Research Core Infrastructure Engineer will initiate projects and provide direction to leadership on technical matters. Identifies what needs to be done and acts before being asked to or required by the situation. The Core Infrastructure Engineer creates and implements Infrastructure systems and services and provides Tier III support to Children's Mercy's Research Institute Infrastructure.
At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.
Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.
Responsibilities
- Participates in the design, selection, and implementation of Core Infrastructure systems technologies:
- By maintaining a high level of technical competency, keeping up-to-date on current issues and trends surrounding infrastructure systems, and through the periodic reevaluation of current methods to identify possible areas for improvement.
- Evaluate and recommend new hardware and software to support on expanding infrastructure and be responsible for system capacity planning.
- Creates and maintains accurate documentation:
- Prepares documentation for servers, systems, projects, and connections including drawings, diagrams, baselines, detailed change management documentation, instruction sheets, best practices, and security settings.
- Manages the overall health and performance of the Core Infrastructure:
- Administering and maintaining the hardware and software systems that make up the Core Infrastructure. This includes activities such as the deployment, configuration, and maintenance and monitoring of active networked equipment; utilizes tools, techniques, and experience to resolve network issues with prompt, complete, and courteous service.
- Proactively monitors health of systems/assignments and takes corrective action when issues are discovered.
- Provide friendly, concise, and informed technical support for Information Systems staff, network users, hospital staff, patients, and the public:
- Uses technical and communication skills to provide project assistance and technology solutions. Serves as an expert technical resource by advising and assisting departments with network systems related issues
- An infectious, positive attitude
- Maintains technical competency:
- Reviews news sources and other technical content for relevant information; attending seminars and training pursuant to maintaining a knowledge of technologies in use at the hospital and working with other teams within the hospital to maintain knowledge of systems and applied practices
Qualifications
- Bachelor’s Degree and 3-5 years experience. This is a technical position requiring the ability to make decisions based upon the analysis of complex systems which can only be developed through post-secondary education or extensive experience in the field.
- HS diploma or equivalent and 7 or more years experience in lieu of a bachelor’s degree.
- Red Hat Certified System Administrator (RHCSA) Preferred
- Nutanix Certified Associate (NCA) Preferred
- Red Hat Certified Specialist in Ansible Automation Preferred
Knowledge, Skills, Abilities, or Experience:
- Intermediate level knowledge and experience with systems engineering duties including Red Hat Enterprise Linux (RHEL), Cisco UCS, system component/application installs and patch management
- Have strong understanding in at least several of the following areas: Red Hat Enterprise Linux, Nutanix Virtualization, Enterprise Storage (NetApp/Pure), Data Protection, Monitoring, and infrastructure services such as Apache, Tomcat, DNS, Proxy, LDAP/AD, NTP and others.
- Basic fluency of DevOps, Lean, and Agile methodologies and practices.
- Infrastructure automation and deployment methodologies; Infrastructure as Code; Azure DevOps Pipelines; Red Hat Satellite; Red Hat Ansible Automation Platform/AWX
- Intermediate system scripting knowledge (PowerShell, Bash, Python)
Benefits at Children's Mercy
The benefits plans at Children’s Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.
Learn more about Children’s Mercy benefits.Starting Pay
Our pay ranges are market competitive. The pay range for this job begins at $41.57/hr, but your offer will be determined based on your education and experience.
Remote Work/Work from Home
This position is entirely remote or work-from-home. The person hired must live in the Kansas City metro area and may attend on-site meetings, as scheduled.
EEO Employer/Disabled/Vet
Children’s Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation all are factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children’s Mercy is smoke and tobacco free.
Our commitment to Diversity & Inclusion
CM is committed to creating a diverse and inclusive workforce. Our patients and families come from all walks of life, and so do we. We know that our greatest strengths come from the people who make up our team so we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our hospital stronger and our patient care more compassionate.
If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, ethnicity, race, sex, sexual orientation, gender identity and expression, national origin, age, languages spoken, veteran status, color, religion, disability and beliefs.