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Company Name:
Approximate Salary:
Per Year
Columbia, Maryland
United States
Position type:
Full Time
Experience level:
Not Specified
Education level:
Bachelor's Degree

Digital Community Manager


About UL
Contribute to a Safer, More Secure, and More Sustainable World. At UL, we know why we come to work. Thousands of us around the world wake up every day with one common purpose - to make the world a safer, more secure, and more sustainable place to live. We clear the way for our customers to introduce the latest products, technological advances, and systems in an increasingly complex world so they can provide peace of mind to the market. Our integrity is woven throughout our company and shapes the way we approach and deliver our solutions. We are proud that the work we do every day has a meaningful contribution to society. We continue to build upon our legacy of trusted expertise and partnership to keep our communities safe and secure as we march forward into the future. This helps us to sleep better at night, and we are confident that the millions of people we touch rest easier too.
To learn more, visit:

About UL Firefighter Safety Research Institute (FSRI)
UL FSRI is the division within UL's not-for-profit organization (NFP) that is dedicated to increasing firefighter knowledge to reduce injuries and deaths in the fire service and in the communities they serve. Working in partnership with the fire service, research departments and agencies, FSRI executes cutting-edge firefighter research and makes the results widely available to the global fire community. With a team of pioneering experts and access to UL's leading infrastructure, equipment and vast knowledge and insights, FSRI conducts and disseminates cutting-edge research and training programs that focus on the changing dynamics of residential, commercial and industrial fires, and the impact they have on the fire service tactics and strategies. To learn more, visit:


Are you a great communicator? Are you a self-starter with an innovative vision? Do you check social media and online news feeds non-stop? Are you always investigating new digital communication technologies? Do you enjoy working as part of a fast paced team? Do you have experience with or an interest in working with the fire service? If so, this job is for you! We are looking for a Digital Content Developer who will help to elevate our outreach, strengthen our bonds with the fire services, reach new audiences and create life-changing impact.

In your first year, you will work to maintain & expand the reach, recognition, and engagement of UL FSRI with target audiences through digital channels and networks, and will help develop and manage impactful UL FSRI digital communications internally and externally.

As a key role within UL FSRI and overall UL NFP, this position is responsible for maintaining community aspects of the UL FSRI digital ecosystem - including digital content development, publishing, responding, monitoring, and synchronizing across social media channels, digital properties and internal assets to expand the reach and audience for UL FSRI.

This position reports to the UL NFP Director of Communications, is accountable to the UL FSRI team, and will:

  • Assist to develop the digital communication strategy, manage program implementation, digital communications, content development, distribution and monitoring to leverage thought leadership and expertise of UL FSRI.
  • Coordinate key initiatives and messages and execution to align with larger UL NFP and UL enterprise strategy and highlight major UL FSRI initiatives (research projects, public safety awareness campaigns, eLearning programs).
  • Manage relationships with digital agencies and external partners to coordinate messaging, content development, translations and social campaigns to further strengthen engagement with key audiences and extend UL FSRI reach and target audience engagement.
  • Foster relationships with web-based influencers and complimentary organizations and associations to understand trends, programs and new opportunities for UL FSRI to target audiences.


  • University degree in community management, marketing, communications, public relations or a related discipline with 3 - 5 years of experience, content development and digital communications with significant social media and communications background.
  • Not for Profit experience preferred as part of program team, digital and content experience preferred.
  • Some travel required (up to 20%).