12-Nov-2024
Director, Network Engineering
Harvard Business School
67362BR
Position Description
Are you excited by the idea of joining a world-class organization at the intersection of higher education and business? The Director, Network Engineering provides valuable strategic and operational support to our faculty in support of Harvard Business school's (HBS’s) mission to educate leaders who make a difference in the world.
As a member of the HBS IT organization, the Director will report to the Senior Managing Director, Enterprise Engineering & Architecture (EE&A). The Director, Network Engineering, will lead the development of the overall network strategy and manage the execution of that plan. EE&A is responsible for the strategy, architecture, selection, implementation, and maintenance of software, compute, storage, and network solutions to support the business needs of HBS.
As a member of the EE&A management team, the Director will collaborate with colleagues and campus stakeholders to provide technical leadership, support, and network solutions to meet the needs of HBS today and into the future. With a Boston campus with over 37 buildings, and 2,000 MBA students, over 12,000 Executive Education students annually, and 1,600 faculty, staff, and doctoral students, this position will be responsible for the wired and wireless campus network environment which extends to multiple cloud environments as well as stretches globally to remote campuses. The Director will develop a multiyear strategy for the network which aligns with and is responsive to business needs, and then will lead the execution of that plan, while managing and monitoring daily operational issues and projects.
The Director, Network Engineering will serve as a key advisor to HBS IT colleagues and departments to support and to maintain the stability and architecture for growth and enhanced capabilities. The Director is responsible for providing the vision, roadmaps, and budget plans in support of network and telecommunications needs. The ideal candidate will have extensive experience designing and supporting large complex network environments.
Responsibilities:
- Direct the network team and vendors’ staff in support of daily operational work as well as project deliverables
- Provide network technology leadership, vision, and solutions that address business needs, partnering closely with IT colleagues and HBS departments
- Develop, document, maintain, and manage a multiyear network strategy which includes a lifecycle management program
- Develop and communicate annual operating and multiyear capital budget that aligns with the network strategy, as well as managing activities to align with this budget
- Ensure ongoing documentation of critical network and telecommunications assets, processes, and procedures
- Manage vendor relationships and contracts for the procurement of hardware, software and services as well as execution against these contracts
- Work with the University’s enterprise networking team to develop and align strategies and services for network and voice services that effectively address community needs
- Contribute and participate as part of the cloud planning program to develop monitoring and other management systems to support the network reliability and performance in a hybrid multi-cloud environment
- Participate in appropriate University and School governance committees ensuring a clear understanding of future business goals and align with appropriate network solutions
- Lead by example, work with each team member to develop clear goals and annual training objectives, and reinforcing the HBS IT values
- Build strong relationships and collaborate with HBS departments to develop innovative solutions for process/development related problems, with industry best practices and trends
- Ensure that HBS systems and the information stored within them are secure and protected in accordance with Harvard’s policies and standards, and industry best practices
- Complete other responsibilities as assigned
Basic Qualifications
- Minimum of 7 years’ post-secondary education or relevant work experience
- Supervisory experience
Additional Qualifications and Skills
The following are preferred:
- Strong working knowledge of network technologies, cloud connectivity, with extensive experience in the planning, design, and implementation of large-scale network environments
- Technical command and expertise in Cisco network switches, routers and protocols, wireless deployments, Palo Alto firewalls, VPNs (Virtual Private Networks), vlan, and fiber deployments
- Possess the ability to express complex technical concepts effectively, both verbally and in writing to people with varying degrees of technical expertise
- Excellent problem solving and decision-making skills
- Strong oral, written and presentation communication skills
- Demonstrated ability to manage a technical staff and lead, influence and motivate others
- Enterprise networking experience in a higher education setting
- Exposure to networking connectivity into cloud environments (e.g., AWS (Amazon Web Services), Azure, and Oracle)
- Infrastructure experience including design and deployment, lifecycle management, planning, and operations. Experience developing and managing both operational and capital budgets, including experience in managing vendor contracts and licensing
Certificates and Licenses
The following are preferred:
- Cisco Certified Network Professional (CCNP)
- Cisco Certified Internetwork Expert (CCIE) certificate in Security, Enterprise Infrastructure, and/or Wireless
Working Conditions
- Additional support outside of regularly scheduled hours, including early mornings, nights, weekends, and holiday breaks, may occasionally be required
- Must be available by personal cell phone during business hours, and occasionally off-hours (stipend will be provided)
- Must participate in a shared 24x7x365 on call rotation with other IT staff
Additional Information
This position is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA-based campus. HBS expects all staff to be onsite at least three days per week and for departments to provide onsite coverage Monday - Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice.
We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.
Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here: https://www.hbs.edu/employment.
About Us
Harvard Business School (HBS) IT is a nimble, innovative, strategic partner who crafts, delivers, and supports the pioneering technology solutions that connect, enable, and inspire the HBS community to educate leaders who make a difference in the world. Visit our website for more information https://www.hbs.edu/information-technology/about-us.
Benefits
We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
- Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
- Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
- Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
- Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
- Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
- Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
- Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
- Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
- Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Job Function
Information Technology
Department Office Location
USA - MA - Boston
Job Code
I0959M IT Infrastructure Mgt V
Work Format
Hybrid (partially on-site, partially remote)
Sub-Unit
------------
Salary Grade
059
Department
Information Technology
Annual Salary Range
$155,000 - $160,000, commensurate with experience
Union
00 - Non Union, Exempt or Temporary
Time Status
Full-time
Pre-Employment Screening
Criminal, Identity
Schedule
40 hours per week minimum, to be determined by manager
Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.