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At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.
Global Infrastructure Product Services aims to establish and reinforce a culture of effective metrics, data-driven business processes, architecture simplification, and cost transparency.
As the Data Science team in Global Infrastructure Product Services embarks on building and deploying advanced data science and machine learning (ML) models, we are looking for a senior data scientist to build, deploy and monitor models in production.
In this Engineer role, you will be part of a versatile team responsible for building and supporting scalable, secure, and highly available Cloud based (on-prem) Services such as Redis, Kafka, Elastic, Spark, Airflow and GridGain
Responsibilities Include:
- With your core understanding of Linux, clustering and networking, you will have an emphasis on ensuring all services are highly available and scalable, using both Open Sourced and vendor provided products.
- Providing Level 3 hands-on support for Linux including resolving performance issues with virtualization and containerized environments
- Being a domain expert of two or more of the following: Redis, Kafka Spark, GridGain, Airflow or Elastic
- Having a good understanding of Cloud Principles and container-based platforms like Docker, Kubernetes, and Redhat OpenShift to support our customer’s use of Cloud Services
- Writing Terraform programming scripts for automating installation and configuration of various managed services offering resources & its components in public cloud environments
- Integrating Observability tools like Splunk, Sahara, Prometheus and ELK.
- Building scripts using Linux scripting, Python and configuration languages like YAML/JSON
- Combines deep expertise, detailed and rational root cause analysis to find chances to build things faster and better
Are you up for the challenge?
- Overall 8+ years of Technology proven experience with 2-3 Years of meaningful engineering experience
- Demonstrated professional expertise in a large Fortune 100 company running an IT Production Operation at scale including Infrastructure (Servers, Network, Storage, Security) and deployment of highly available Applications (Distributed, Middleware, Databases across all tiers)
- Experience working within an Agile led team for rapid and continuous development of work products
- A knowledge of integration with public cloud managed services in AWS/GCP/Azure
- Strong experience in Linux functionalities/features and system administration
- Demonstrated working knowledge of high availability and Disaster Recovery implementations
- Strong knowledge of virtualization management in VMware
- Bachelor’s degree in computer science, Computer Engineering or equivalent work experience
- Passion for learning new technologies, particularly in the cloud computing infrastructure area.
Desirable experience
- Cloud management and administration
- Validated diagnostic, troubleshooting, and service restoration skills.
- Excellent interpersonal and customer service skills
- Strong English communication skills with the ability to work with customers in critical outage situations.
- Good written and verbal communication and presentation skills
Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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