Functional Analyst Application Systems

Compensation Type: SalariedCompensation: $53,206.00

Job Summary

The Functional Analyst performs a variety of responsibilities related to Enrollment Services and serves at the subject matter expert for the student information system as well as other institutional software databases, as they relate to the application and enrollment process. The Functional Analyst evaluates documents, executes processes, and is responsible for internal and external reporting and communication related to the application process.

Systems & ProjectSupport

• Completesbatchprocessingofstudentrecordupdatesandcommunications. Collaborates with colleagues across Enrollment Management and Student Services (EMSS) division and the College to solve cross-functional issues, support coordination of processes, and improve communication.
• Provides technical support to ensure critical functioning for student information systems and applications in areas such as admissions, registration, and studentrecords.
• ReviewsrequirementswithITanalysts/developers;designs and executes comprehensive testing
• Implements system technological enhancements in cooperation with the Information Technology division and other campus entities.
• Participates in related project meetings as needed and provides information requested for such meetings.
• Develops in-depth knowledge of an enrollment service area and recommends process improvements based on system functionality.
• Tests and applies student information system (SIS) upgrades and patches as necessary to ensure compatibility to existing system and services.
• Supports SIS module custodians; applies functional knowledge to design and enhance the technological support for the College’s policies and processes; collects and analyzes data and information to recommend business process solutions leveraging current and future College technologies.
• Designs and conducts business process mapping; identifies systems enhancements and business workflow to increase efficiency and effectiveness; creates functional requirements documents in collaboration with module custodians using industry best practices.
• Serves as a functional analyst for approved projects; participates in project meetings; provides information regarding delivered software functionality to support project goals; coordinates with project manager; develops comprehensive test scripts; oversees user acceptance testing; coordinates systems testing with IT analysts and developers; provides postproduction support for completed projects.

Record & Document Management

• Managesstudentrecordsandrelatedprocesses,includingbutnot limited to records maintenance and research and registration.
• Processesgradechangesaswellascorrectionsandchangestodemographic record information and posts high school articulation updates and prior learning assessment updates in the student information system, ensuringall required supporting documentation is received and stored in the student record in the document management system.
• Processes multiple types of registration request activity following college practices, restrictions, and deadlines. Stores all registration adjustment request documentation in the student record in the document management system.
• Makes any notations needed within the student information system and appropriate databases regarding registration activity and/or records updates.
• Manages the registration mailbox for appropriate disposition of all emailed registration requests.

Reporting& Customer Service

• Communicates with internal partners regarding admissions, student records, and registration-related systems and processes in relation to the enrollment process. Interacts with College departments, external stakeholders, higher education institutions, high schools, and other community entities.
• Manages organizational inboxes and communicates with partners and students regarding enrollment and application needs.
• Maintainsdataandstatisticsofstudentrecordinformation.
• Maintainsstudent records and required documentation in databases.
• Maintains confidentiality of student records and other sensitive information.

DataAnalysis& Maintenance

• Maintains and updates data and statistics of student record information in College databases.
• Responds to data requests and meets with involved partiestodocumentdataandreportingneeds.Performsconfigurationtasks and set- up as directed.
• Applies data definitions for reporting.
• Provides analyses of data pulls. Assists in development of presentation documents, including graphs, etc

Cultureof Respect

• Fostersandmaintainsasafeenvironmentofrespectandinclusionfor faculty, staff, students, and members of the community

Additional Duties & Responsibilities:

• Attends all required department meetings and trainings.
• Manages multiple assignments of varying complexity while meeting federal and state, as well as internal regulations and procedures. Demonstrates the ability to adapt to changing needs of the College and business partners.
• Hours may include working outside of a normal workweek schedule as needed to meet workload demands

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

• High school diploma or GED required; bachelor’s degree preferred.
• Three (3) years of systems maintenance, admissions operations, enrollment operations, or other related experience preferred. *Anappropriatecombinationofeducation,training,courseworkandexperiencemayqualifyacandidate.

Full Time/Part Time:

Full time

Union (If Applicable):

Scheduled Hours:

40

Additional Information

In order to ensure your application is complete, you must complete the following:

• Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.
• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.

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