Job Summary:
Graduate Admissions Advisor is a highly motivated professional who is responsible for the recruitment for the University's graduate programs. This individual must also provide professional assistance to students in an active, fast-paced environment, working as part of a team as well as independently with little supervision. The Graduate Admissions Advisor will manage all aspects of the admissions funnel with prospective students to assist students with academic advising, financial planning, and admission completion. This individual will assist prospective students with communication with the Offices of Student Financial Planning, Career Services, and University Life to improve enrollment and retention rates. Additionally, organizational skills as well as a demonstrated ability to protect confidential records and communications are a must, along with strong computer and software skills. Evening, and some weekend hours, as well as some travel will be required for this position. This position is an essential member of the Graduate and Adult Education team and will be located in Reading but supports all locations.
Essential Functions:
- Promote Franciscan ideals and adherence to the Mission of the University as demonstrated by the University's Ideal Characteristics. As we are an equal opportunity employer committed to Franciscan values, all employees share responsibility for advancing diversity, equity, and inclusion in the performance of their roles while demonstrating service orientation, respect for all, intellectual curiosity, solution focus, innovation, and mutual accountability.
- Manage and coach assigned students from the point of inquiry to first registration.
- Respond to questions, requests for financial aid information by connecting students with financial planning office for all prospective, new, and returning students.
- Collect, review, and maintain all admissions documents to ensure that applicants successfully convert to students in a timely manner.
- Participate in recruitment events off-site and build relationships with internal and external entities that support the recruitment process.
- Responsible for providing reports to the Division Leadership Team on his/her admissions caseload.
- Responsible for participation in Division events, including Open Houses and New Student Orientation.
- Responsible for managing the recruitment activities at assigned four-year colleges or universities to promote affiliation agreements.
- Act as a liaison to assigned University preferred partners to ensure maximum cooperation and enrollment from the partners for all Graduate and Adult Education offerings.
- Act as a liaison for GAE with the faculty, program directors, department chairs, and Deans in the graduate programs assigned to them.
- Advise GAE leadership regarding marketing strategies for the programs assigned to them.
- Represent Alvernia University at various functions both on and off campus.
Additional Responsibilities:
- Assist with staffing coverage as needed.
- Performs other services deemed reasonable by the supervisor
Qualifications/Education:
- Commitment to the mission statement, core values, and goals of Alvernia University.
- Bachelor's Degree required; Master's Degree preferred, preferably in adult student services.
- Exhibit professionalism and strict confidentiality at all times
- Progressive, hands-on continuing studies and /or graduate admissions higher education and management experience. (Preferred)
- Determination to meet recruitment goals
- Ability to work with adult students in an advising and support capacity
- Excellent customer service, organizational skills, and computer skills
- Willingness and ability to work as part of a team as well as individually
- Ability to multi-task and work in a challenging and demanding position
- Promote Franciscan ideals and adherence to the Mission of the University
Physical Requirements:
- Attendance is required to perform the duties of this job.
- Ability to self-transport to various locations to perform essential functions.
- Ability to lift up to 30 lbs.