Health Program Supervisor(Hybrid)

Introduction

Are you a current State of Connecticut, Department of Social Services (DSS) employee looking to take that next step in your career? If so, we have just the role for you!

At the DSS we are currently recruiting for a Health Program Supervisor to join our team in the Division of Health Services, Integrated Care, Pharmacy Unit, located in Central Office; 55 Farmington Avenue, Hartford, CT.

What We Can Offer You:

• Visit our newState Employee Benefits Overview page!
• Work at a Forbes-recognized company! Connecticut is proud to be featured on both America's Best Employers by State and Best Employers for New Grads in 2024. With our dynamic job market and commitment to fostering a thriving workforce, Connecticut stands out as a top destination for both seasoned professionals and fresh graduates seeking to launch their careers.
• Professional growth and development opportunities
• A healthy work/life balance to all employees

Position Highlights 

• Full-time, first shift, 40 hours per week
• Monday – Friday; 8:00 a.m. – 4:30 p.m.

Your role as a Health Program Supervisor

In this role we will entrust you to supervise professional staff in the implementation of programs in our Division of Health Services, Integrated Care, Pharmacy Unit.

Who We Are

The Department of Social Services (DSS) delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency.  Within DSS, the Division of Social Work administers services to a variety of populations including older persons, families and individuals experiencing crisis, and persons with disabilities.  Programs include, Protective Services for the Elderly, Domestic Violence Support Services, Social Work In-Home Supports and the Conservator of Person and Estate.
We hope you pursue joining our team and encourage you to detail your related experience on the application!

Selection Plan

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application. 

For Assistance in Applying:

Please read or watch our Applicant Tips on How to Apply!

Application Process:

This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. 

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

In order to be considered for this job opening, you must meet the minimum qualifications as listed on the job opening. You must specify your qualifications on your application. The minimum experience and training requirements must be met by the close date, unless otherwise specified.

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.

Please ensure that your application is complete. You will be unable to make revisions once you officially submit your application to the state of Connecticut.

Selection Process:

This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error.

During the recruitment process, applicants may be required to submit additional documentation supporting their qualification(s) for this position. These documents may include performance reviews, supervisory references, college transcripts, licensure, etc. at the discretion of the agency.

For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.

Read through this helpful link to prepare for your interview.

Contact Information:

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. 

Should you have any questions pertaining to this recruitment, please contact Ethan Ives at Ethan.Ives@ct.gov.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state health program or project this class is accountable for supervising professional staff in the implementation of one or more specific health programs for which this class retains full accountability.

EXAMPLES OF DUTIES

The specific duties and responsibilities of this generic class vary widely, depending on the nature of the program and the point that it is at in the life cycle of the program. Typical examples of duties include the following: 

• Schedules, assigns, oversees and reviews work of staff; 
• Provides staff training and assistance; 
• Conducts performance evaluations; 
• Determines priorities and plans program work; 
• Establishes and maintains program procedures; 
• Develops or makes recommendations on development of policies and standards; 
• Acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures; 
• Prepares reports and correspondence; 
• Plans, organizes, directs and monitors implementation of one or more specific statewide health programs or projects retaining full accountability for program as functional manager of program(s); 
• Supervises or personally handles public relations; 
• Estimates costs of a program; 
• Develops a budget; 
• Controls and reviews expenditures; 
• Oversees and negotiates contracts and grants with subcontractors; 
• Negotiates and accountable for actively pursuing continuity of funding received by program; 
• Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

• Considerable knowledge of
  • purposes, plans, objectives and programs of public health agencies including changing pattern of preventive medicine and environmental health; 
  • relationships between risk factors and incidence of health problems; 
  • changing aspects of social-medical philosophies; 
  • state and community organizations and programs involved in field of public health; 
• Knowledge of research and design methodologies; 
• Considerable
  • interpersonal skills; 
  • oral and written communication skills; 
• Ability to analyze, evaluate and interpret data; 
• Supervisory ability.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Eight (8) years of professional experience in a health organization.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been at the advanced working level in health care program administration, a health systems agency or other health care organization in at least one of the following areas:

• grant writing or monitoring;
• formal program planning, development, management or evaluation;
• program consultation.

NOTE:

• For state employees this experience is interpreted at the level of a Health Program Associate.
• A health care organization is defined as a large multi-dimensional agency with responsibility for developing health programs.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

• College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
• A Master's degree in health education, hospital administration, public administration or public health may be substituted for one (1) additional year of the General Experience.
• For state employees one (1) year as a Health Program Associate may substitute for the General and Special Experience.

PREFERRED QUALIFICATIONS

• Experience with pharmacy claims processing system including Prior Authorization, Medical Necessity review, eligibility, Pharmacy Client Lock-ins, and Fair Hearings
• Experience with Opioid Related prescription treatments 
• Experience with healthcare claims related to pharmacy issues
• Experience with triaging complaints, disputes and conflict resolution
• Experience with organizing and sustaining the implementation and integration of non-clinical aspect of health programs and/or projects
• Collaboration Skills

SPECIAL REQUIREMENTS

Incumbents in this class may be required to travel.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.