Inventory Manager, Academy Museum Store

Title

Inventory Manager, Academy Museum Store

Description

Department: Retail

Reports to: Vice President, Global Retail

Job Type: Full-time - Regular

Job Classification: Salaried (Exempt)

Workplace Location: Los Angeles - Museum, Jefferson Warehouse

Summary/Objective:

The Inventory Manager oversees all aspects of warehouse inventory operations, ensuring seamless e-commerce fulfillment, inventory accuracy, and point-of-sale (POS) system execution. This role requires a proactive leader with warehouse experience who can optimize operations, align inventory processes with financial goals, and lead a team responsible for inventory management, fulfillment, and stock replenishment. Additionally, this position plays a critical role in operational efficiency, workflow improvements, and cross-functional collaboration across departments.

Essential Functions of the Job:

Inventory & Warehouse Management

• Oversee warehouse operations to maintain accurate stock levels across all sales channels.
• Conduct regular cycle counts, reconcile inventory discrepancies (including negative inventory), and implement corrective actions.
• Monitor stock levels, manage replenishment, and ensure timely restocking for both in-store and online sales.
• Analyze inventory data to identify trends, optimize stock levels, and reduce costs.
• Ensure proper storage, organization, tagging, and documentation of all inventory items.
• Manage returns and damages received at both the warehouse and retail store, ensuring proper handling, documentation, and resolution.
• Work with the retail coordinator to communicate short shipments, incoming damages, and any vendor-related issues.

Warehouse Operations & Logistics

• Manage workflows from receiving shipments to organizing and distributing inventory.
• Maintain best practices for warehouse safety, storage, and efficiency.
• Ensure warehouse organization and cleanliness for optimal working conditions.
• Order and maintain operational supplies for e-commerce and store operations, office supplies, including shopping bags, tissue, poly bags, shipping boxes, packing tape, etc., while staying within budget.
• Maintain personal protective equipment (PPE) at the warehouse in partnership with Safety and Security and P&C.

Team Leadership & Training

• Lead, train, and supervise a team of inventory associates responsible for picking, packing, shipping, and receiving.
• Schedule the inventory associate team in alignment with labor budgets.
• Set performance expectations and foster a collaborative, high-performing team environment.

E-Commerce Fulfillment & Customer Service

• Oversee fulfillment operations, ensuring accurate and timely order processing, packing, and shipping.
• Streamline workflows to enhance fulfillment efficiency and improve customer satisfaction.
• Provide oversight into online customer service inquiries (email and telephone) received via the store's general inbox as well as other museum departments, ensuring timely and professional responses.
• Assist with special requests, such as gift wrapping, notes, and specialized handling for internal and external clients.

POS System & Financial Oversight

• Own the execution of markdowns, price changes, and promotions within the POS system.
• Partner with the VP and buying team on inventory planning and replenishment, ensuring alignment with the open-to-buy plan.
• Monitor and resolve inventory discrepancies within system data.
• Work with the Senior E-Commerce Manager and IT on technical developments to improve productivity and resolve fulfillment-related system errors.
• Track key performance indicators (KPIs) and identify opportunities to improve efficiency and reduce costs.

Collaboration & Special Projects

• Partner with the buying team, retail store staff, e-commerce team, and finance to align inventory priorities with organizational goals.
• Generate and maintain inventory reports, including stock levels, reorder points, and sales trends.
• Lead physical inventory counts and audits to ensure accuracy.
• Support internal departments with special projects, such as Oscars partner shipping, gifting initiatives, and other cross-functional needs.
• Assist with off-campus retail initiatives, including pop-up shops, book signings, and special events.
• Continuously seek opportunities to improve workflow, enhance productivity, and apply a LEAN operational efficiency mindset to inventory management, warehouse operations, and order fulfillment.

Supervisory Responsibilities:

• Supervise Inventory Associates.

Required Competencies:

• An associate degree or an equivalent combination of education and relevant work experience.
• 3+ years of inventory management, warehouse operations, or logistics experience, preferably in retail or e-commerce.
• Strong leadership and team management skills with experience in training and supervision.
• Advanced proficiency in inventory management systems and POS software.
• Detail-oriented with strong problem-solving and organizational skills.
• Ability to analyze inventory data and optimize stock levels to improve efficiency and reduce costs.
• Excellent communication and collaboration skills across departments.

Preferred Qualifications:

• Multi-lingual skills a plus.

• Experience with Teamwork POS system a plus, Excel (can maintain complex spreadsheets), and Microsoft Office Suite.

Physical Demands:

• Intermittent walking, standing, and stooping, with accommodations available to meet individual accessibility needs upon request.
• Remain in a stationary position and work at a computer.
• Ability to move and transport up to 50 lbs.
• Ability to operate a pallet jack and forklift.

Work Environment:

• Working in public spaces.
• Working in a warehouse.

Travel:

• The percentage of travel time expected for the position is 30%. The main location of work is the warehouse, with 1-2 days at the museum and at home.

Required Vaccination: Full vaccination against COVID-19 is required, including any booster vaccinations as applicable. Exception:Medical and religious accommodations approved by the Office of People & Culture.

Compensation: The expected salary for this role is $75,000.00. The actual base pay offered will be determined by factors such as experience, skills, training, location, certifications, education, and other factors permitted by law. Decisions will be made on a case-by-case basis.

Benefits:

• Comprehensive medical, dental, and vision coverage.
• 15 days of PTO, plus company-paid holidays.
• Additional time off including summer hours, winter hours, and a cultural floating holiday.
• Paid sick leave.
• Paid parental leave.
• 401k retirement plan with a company match
• Clean Air Commuter Program
• Employee Assistance Program through CompPsych Guidance Resources.
• Wellness benefits through Cigna Healthcare.
• Free access to 16,000+ online courses through LinkedIn Learning
• Free Academy membership screenings
• Free tickets and screenings at the Academy Museum
• Employee discounts through LifeMart and Working Advantage.

@museumLI

Position Requirements



Full-Time/Part-Time

Full-Time

Position

Inventory Manager, Academy Museum Store

Location

Los Angeles

About the Organization

The Academy of Motion Picture Arts and Sciences is a global community of more than 10,000 of the most accomplished artists, filmmakers and executives working in film. In addition to celebrating and recognizing excellence in filmmaking through the Oscars, the Academy supports a wide range of initiatives to promote the art and science of the movies, including public programming, educational outreach and the Academy Museum of Motion Pictures.


EOE Statement

The Academy is committed to equal opportunity in employment and to creating and valuing diversity in its workforce. Maintaining a diverse workforce is important to the Academy. The Academy enforces a strict policy that prohibits discrimination in hiring, training, compensation, promotion, transfer, or termination, whether on the basis of race, color, national origin, religion, sex, disability, age, veteran status, sexual orientation or genetic information. This includes a workplace that is free of all forms of harassment. Also, to help foster diversity, the Academy uses programs that ensure fairness of opportunity, pay, and growth to all applicants and employees. Every employee of the Academy is required to follow this policy and to preserve the Academy’s commitment to diversity.

This position is currently accepting applications.

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