Maintenance Field Training Coordinator

Maintenance Field Training Coordinator 

Interested candidates must apply to the Maintenance Field Training Coordinator posting by visiting careers.paturnpike.com by January 29, 2025. 

Posting Start Date: January 15, 2025 

Posting End Date: January 29, 2025 

Position Number: 80004638 

Union: Non-Union 

FLSA Status: Salaried Exempt 

Department: Maintenance 

Salary Grade: E-14 

Salary Range: $63,294.40 - $94,931.20 

Employment Type: Full Time 

Building Location*: Central Office, Eastern Regional Office, Western Regional Office 

Building Street: 700 S. Eisenhower Boulevard, 251 Flint Hill Road, 2200 North Center Avenue 

Building City: Middletown, King of Prussia, New Stanton 

Building State: Pennsylvania (US-PA) 

Building Zip Code: 17057, 19406, 15672 

Work Schedule: Flexible Work Options 

*This position may report to one of the Pennsylvania Turnpike Commission's offices: Central Office (Middletown), Eastern Regional Office (King of Prussia) or Western Regional Office (New Stanton). 

The Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as “America’s First Superhighway”!  Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce.  The PTC operates a 565-mile system with over 205 million transactions annually.  Together, we are building the highway of the future. 

The Commission values its team members and understands the importance of work/life balance to the health, well-being and productivity of its team. Therefore, this position may be eligible for Flexible Work Options* such as: 

Hybrid Work - combination of remote and in-person reporting 

Alternate Work Schedule - flexibility to adjust work schedule length to complete work week in fewer days 

*Some options may require completion of probationary period.  

The Commission requires all employees to establish PA residency within 6 months of hire and to maintain PA residency, regardless of Flexible Work Options.  

Job Purpose and Summary 

This position is responsible for providing introductory and ongoing training for Maintenance Department employees at various maintenance locations for the Pennsylvania Turnpike Commission (PTC). Work involves analyzing training needs, developing curriculum, and delivering training. Incumbents are responsible for coordinating with internal staff and external vendors to ensure all training needs are met for maintenance employees. Work is performed independently and reviewed by an administrative superior for end results and managerial direction when necessary. May function as lead worker over maintenance district trainers. 

Essential Functions & Responsibilities 

Establishes training program requirements for assigned trainings. Develops and maintains training records to document and track training activities, deficits and required certifications. Enters training information into the enterprise system. 

Conducts introductory and ongoing training for maintenance employees, among various maintenance locations. Coordinates and schedules external vendor trainings. 

Develops and revises training curriculum, programs, and materials. Ensures content is accurate and presented in the most effective way possible.  

Coordinates with internal departments and external vendors to obtain information for the development of training programs and materials. 

Develops instructional methods, provides guidance, and trains field training instructors for assigned maintenance trainings. Evaluates instructors for adherence to training programs and documentation requirements.  

Coordinates with the maintenance districts and assists in developing annual training schedules.  

Coordinates and schedules external vendor training for maintenance employees. 

Participates in various departmental committees and projects. Makes recommendations for improvement to programs, procedures, manuals, and policies. 

Familiarizes employees with established policies, procedures, methods, rules, and regulations. 

Serves as a subject matter expert and handles unusual or difficult inquiries and situations. Refers to appropriate supervisor/manager when necessary. 

Participates as a member of the Emergency Response Team in emergency situations. 

Uses situational awareness to anticipate and prevent accidents. 

Performs related duties as assigned. 

Qualifications 

Eight (8) years of experience in any combination of working with highway maintenance software systems, administering highway maintenance procedures, and/or field experience in highway maintenance. 
OR 
Four (4) years of experience in any combination of working with highway maintenance software systems, administering highway maintenance procedures, and/or field experience in highway maintenance AND a bachelor’s degree.  
Equivalent combination of education and/or experience may be accepted. 

Possession of a valid driver’s license. Must obtain and maintain a valid Pennsylvania driver’s license within six (6) months of employment. 

Competencies 

Customer Service 

Presentation Skills 

Research Skills 

Communication Proficiency 

Business Writing 

Creativity 

Active Listening 

Attention to Detail 

Developing Others 

Technical Capacity 

Physical Demands and Work Environment 

Position demands include frequent speaking, writing and reading reports. Position requires frequent work at a computer utilizing business programs and PTC specific operating systems. Position requires frequent travel and/or fieldwork with exposure to roadway traffic. Occasionally works outside of normal business hours and/or extended hours for assigned work assignments and emergency situations. 

Office environment with low levels of noise, adequate lighting and comfortable temperature. Field environment may include exposure to moderately adverse and undesirable conditions. Physical environment is generally safe, but safety equipment or precautions must be followed in field conditions.   

Benefits  

The selected candidate will be offered an exceptional benefits package which includes comprehensive medical, dental, vision and prescription coverage, along with a benefit plan for retirement.  In addition, leave programs, tuition reimbursement, employee assistance program, and alternative work schedules are available to employees.   

The Pennsylvania Turnpike Commission is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact the Human Resources Department by calling 717-831-7378.