Manager - Digital Product Management (Inbound Data)

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Cross-Product Experiences team focuses on developing cross-product features and capabilities that streamline experiences across all Global Commercial Services (GCS) products and customer segments. This role will play a critical part in building seamless and intuitive features the right way across experiences and products.

Why Join Us?

This is an opportunity to drive innovation in cross-product experiences at American Express, shaping the future of seamless, intuitive features that work across all GCS products and segments. If you are passionate about building scalable, reusable solutions that improve efficiency and create seamless customer experiences, this role is for you.

As a Manager of Product Development, you will drive the strategy and execution for Cross Product solutions, ensuring the capabilities support a consistent, seamless, and intuitive experience across all product and customer segments. You will collaborate with engineering, design, and business teams to create cross-product features that enhance interoperability and usability. Your work will directly impact our open banking Inbound Data strategy and capability development, as well other cross product experiences as the team expands.

This role is ideal for a strategic and execution-driven product leader who thrives in a cross-functional environment, understands platform thinking, and is passionate about delivering solutions that scale.

Key Responsibilities:

• Lead the development of cross-product features that enhance efficiency and improve customer experiences across all GCS customer segments
• Drive collaboration with data governance, legal, privacy, compliance, business, engineering, design, and additional cross-functional teams to prioritize and execute key initiatives that meet enterprise needs
• Identify opportunities to enhance existing capabilities to improve scalability and speed to market
• Develop platform solutions that support cross-product functionality, ensuring seamless integration across systems
• Proactively identify inefficiencies in current processes and create strategies to streamline workflows
• Be proficient in documenting business architecture, ensuring clarity in how cross-product capabilities function and integrate across experiences
• Leverage data-driven insights to refine platform capabilities and enhance usability
• Communicate product strategies and updates to senior leadership and key partners
• Occasional domestic travel

Minimum Qualifications:

• 4+ years of experience in product management, platform development, or related roles within financial services or technology
• Proven track record in leading product initiatives from concept to execution, particularly for platform or cross-product capabilities
• Strong ability to collaborate across teams and drive alignment on priorities and execution
• Experience defining and delivering product roadmaps, managing multiple priorities while adapting to evolving business needs
• Strong analytical skills with experience using data to guide decision-making
• Proficiency in documenting business architecture to ensure a clear understanding of platform capabilities and their role in product development
• Familiarity with agile methodologies and product development frameworks
• Bachelor's degree in business, computer science, engineering, or a related field

Preferred Qualifications:

• MBA or equivalent Master's degree
• Experience in developing cross-product capabilities with a focus on improving efficiency and usability across multiple customer segments
• Strong understanding of customer experience, platform scalability, and cross-product feature development
• Ability to align product strategy with business goals and drive meaningful impact
• Experience presenting to senior executives and influencing cross-functional teams

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions