Manager, Formulary Management

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.

SUMMARY

The Manager, Formulary Management will meet the pharmacy operations and formulary management needs of USRC for prescription-based supplies and medications. This role will assist in all formulary and pharmacy management processes to support the field and corporate leadership.

Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.

• Partnership with internal teams to continually improve the formulary management process within the Med & Supply Management module to aid in testing and evaluation of system and tools.
• Provide outreach to field team members to rectify both pharmacy and Med & Supply Management issues.
• Assist with designing and updating all non-formulary request forms for activated items and training/education resources for formulary management and pharmacy provider changes.
• Works across pharmacy provider and USRC business streams to participate in multi-disciplinary teams. Work cross-channel to promote the goals and importance of formulary management and, develop content and assess needs.
• Maintains the following competencies:
  • Business Savvy -- Knows how to communicate the return that training initiatives and formulary management can bring.
  • Instructional Design -- Understands instructional design regarding how to set objectives, reinforcement and measurement in courses.
  • Customer Focus -- Delivers timely messaging to field team members and outside providers with professionalism and diligence.
• Results-Driven -- Partners to delivers process, concepts and programs that meet identified needs and produce results that impact organizational momentum.
• Actively promotes GUEST customer service standards; develops effective relationships at all levels of the organization.
• Participates in team concepts and promote a team effort; performs duties in accordance with company policies and procedures.
• Regular and reliable attendance is required for the job.