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Company Name:
Sutter Health
Approximate Salary:

Newport Beach, California
United States
Position type:
Experience level:
Education level:

Manager II (CMA), Primary Care Service Line - Sunnyvale


Job Summary\:The Clinical Manager provides daily operations management to assigned areas of the service line at PAMF. The Clinical Manager works closely with the medical group (PAFMG) partners and the Service Line Director in assessing value of program development, integration and optimization of patient care within and beyond the service line.


Responsible for management of daily operations; demonstrates thorough understanding of financial systems for budget management, work contents and processes; HR policies and procedures; and IT systems. Role models behavior supports learning of others and practices management within a lean operating system. Oversees all clinical processes to ensure efficiency; directs staff (either directly or through supervisors). The Clinical Manager will act as mentor and coach to enable problem solving and will develop smooth functioning teams with a focus on the triple aim\: affordability, quality, and satisfaction.




  • Certified Medical Assistant

  • Minimum of five (5) years progressively more responsible related work experience.

  • Minimum of three (3) years proven leadership experience in a large, complex clinic setting driving change management.

  • Demonstrated understanding and experience in the use of lean to improve management and operational processes.

  • Strong knowledge and experience in understanding operational impact on finances, costs, and efficiency.

  • Demonstrated ability to plan, coordinate, evaluate, and direct activities of clinical & non-clinical personnel.

  • Successful record in staff development and personnel management.

  • Effective, dynamic communicator (written/verbal); with ability to communicate sensitive/tough messages with tact and authenticity.

  • Proven ability to manage a complex environment and plan and execute new services’ facilities and operations.

  • Demonstrated ability to work within and manage department budget.

  • Demonstrated understanding and experience in the use of lean principles to drive management and operational processes

  • Demonstrated critical thinking, problem-solving, and analytical skills.

  • Demonstrated team-building skills and ability to influence change

  • History of constructive and productive working relationships

  • Proficiency in Microsoft Office suite.

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