Position Summary
The medical assistant acts as a patient care coordinator and advocate, maintains clinical supplies, proper documentation and an optimal patient flow and experience, following OSHA/WISHA other compliance and regulatory guidelines.
Must be willing and flexible to travel between Wallingford and Ballard clinics, based on business needs.
Work schedule: Monday - Friday, 8am - 5pm
Key Duties and Responsibilities
The key duties and responsibilities of the Medical Assistant include, but are not limited to:
- Assist in providing direct patient care for office visit patients may involve:
- Arranging the exam room instruments and equipment and maintaining supplies
- The disposal of contaminated supplies and sterilizing medical instruments
- Positioning patients for exams and procedures
- Collecting and preparing laboratory specimens
- Obtaining vitals, patient history and chief complaints
- Other patient care related duties as necessary
- Assist provider within clinic procedures may involve
- Preparing patient exam, dressing and/or procedural areas by using vigorous aseptic technique.
- Holding patients in position for extended periods of time, manipulating body parts, using instruments to hold procedural or imaging areas immobile, or positioning patients on tables
- Handing provider instruments while standing for long periods of time
- Report test results to patients as indicated by physician in a timely manner
- Chart all vital information in electronic record as well as check to be sure all information related to medication, health history and reason for visit is obtained and documented
- Perform phone triage, post-op calls and respond to voicemail messages directed to them preferably within same business day, but no later than 24 business hours, and perform action required.
- Documents all encounters.
- Maintain patient documentation for visit and communications in person or over the phone
- Coordinate care and diagnostic testing at other facilities as indicated by physician
- Assist provider in e-scribing, maintaining medication list
- Assist provider in maintaining communication with referring doctors
- Maintain equipment and ensure supplies are stocked and in place
- Follow all other daily team duties and special tasks as assigned
Education/Experience
- High school graduate or equivalent
- Medical Assistant, CNA, or equivalent experience preferred, but not required. Willing to provide training.
Knowledge, Skills and Abilities
- Basic knowledge of medical terminology and medications
- Familiarity with or working knowledge of Electronic Medical Records a plus
- Basic computer knowledge and skills, including data entry
- Superior customer service skills
- Impeccable integrity
- Great interpersonal skills, demonstrating patience, compassion, empathy and the ability to work well with all types of people
- Adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)
- Use time efficiently, with attention to quality, detail, accuracy and completion
- Consistency, timeliness and dependability
- Effective team membership, supporting and working with others to achieve common goals
- Ability to adapt to continuous change/flexibility
- Demonstrated ability to continuously learn
- Self-motivated; able to work with increasing independence, overcome obstacles and challenges with little supervision
- Clear oral and written communication skills
- Demonstrated aptitude to organize and prioritize work
- Critical thinking and problem-solving skills
- Skilled in coping with fast paced often stressful situations with unpredictable circumstances in a professional, safe, and efficient manner
- Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision
Work Environment/Physical Demands
The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.
Salary range
- $21 - $35 per hour