Online Undergraduate Portfolio Senior Associate Manager - Gies College of Business

Online Undergraduate Portfolio Senior Associate Manager - Gies College of Business

Gies Academic Programs

The Content andEducational Portfolio Strategy (CEPS) unit at the University of Illinois’ GiesCollege of Business supports management of our broad range of educationalproducts. CEPS conducts content and curriculum research both internally andexternally. Additionally, the unit explores and assesses new content andproduct opportunities, establishes and oversees partnerships with academicorganizations, including intermediaries and universities, and evaluatesresources necessary for the delivery, development, and maintenance of oureducational products. This work is seamlessly integrated with and supportsGies’ academic programs and departments and relies on collaboration withfaculty and other stakeholders.

Job Summary

The Online Undergraduate Portfolio Senior Associate Manager will play a key role in shaping the future of online undergraduate business education at Gies College of Business. Manage strategic initiatives to expand access, enhance student success, and integrate at scale learning experiences across the portfolio of undergraduate online educational offerings including the Business Minor and Undergraduate Microcredential Certificates among others. Collaborating across academic and administrative units, this role will drive data-informed program improvements, influence implementation of cutting-edge teaching innovations, and build scalable student support systems to ensure a high-quality, engaging online experience.

Duties & Responsibilities

Strategic Management & Program Development

• Partner with the Academic Director of Undergraduate Programs to develop and execute a vision for next-generation online undergraduate business education at scale.
• Lead research on strategic innovations in online business education, evaluating their effectiveness across various student demographics, learning contexts, and delivery methods to inform program development.
• Collaborate with the Educational Portfolio Senior Associate Manager to explore and facilitate strategic pathways for seamless integration of stackable credentials and microcredentials within the curriculum.
• Partner with the Office of Undergraduate Programs to ensure strategic alignment, integration of policies, and an intentional undergraduate experience across modalities.

Student Experience, Support, & Success

• Develop data-informed strategies to improve student success, engagement, progression, and persistence across the student lifecycle at scale.
• Stay current on best practices to design scaled academic advising and student support services for online undergraduate students.
• Implement evidence-based strategies to build virtual community and enhance student sense of belonging.
• Investigate and address the unique needs of diverse learner populations to develop targeted career and experiential learning strategies in collaboration with Career and Professional Development, Academic Departments and faculty, and Academic Programs.

Teaching & Learning Innovation

• Support the Teaching & Learning team by researching and recommending evidence-based strategies for course design, delivery, and pedagogy across diverse learner populations, modalities, and disciplines.
• Collaborate with faculty and the Teaching & Learning team to implement and sustain teaching innovations and new educational technologies.
• Study and design scalable frameworks for student engagement and community-building across different modalities and programs.

Data & Assessment for Continuous Improvement

• Establish metrics, assessment frameworks, and KPIs to assess student success and program design and support effectiveness.
• Analyze student data to identify trends, inform strategy, and drive continuous improvement.
• With Data Strategy and Reporting, create clear reporting frameworks to communicate program impact to leadership and stakeholders.

Cross-Unit Collaboration & Institutional Engagement

• Build relationships with campus partners to expand opportunities and support services for online undergraduate students.
• Lead working groups focused on strategic priorities in online undergraduate education.

Minimum Qualifications

Bachelor’s degree

Minimum of 7 years of professional experience.

Experience in higher education and scaled online program management.

Preferred Qualifications

Master’s degree or equivalent experience

Experience in research, project leadership, and program development within an online learning environment.

Knowledge, Skills and Abilities

• Ability to influence and drive innovation among faculty.
• Ability to handle multiple projects and priorities effectively.
• Excellent communication and writing skills.
• Service-oriented attitude working with faculty and stakeholders.
• Proven success in managing across multiple stakeholders including influencing decisions and building consensus.
• Innovative mindset with a comfort for and experience with iterating through success and failure.
• Appreciation for and willingness to work within a complex organization.
• Working knowledge of the University of Illinois and Gies College of Business

Appointment Information

This is a 100% full-time Academic Professional position, appointed on a 12-month basis. The expected start date is as soon as possible after close date. Salary is competitive and commensurate with qualifications and experience while also considering internal equity. The budgeted salary range for this position is $80,000 to $86,000.

Sponsorship for work authorization is not available for this position.

Remote work options may be available for this position; however, must be available to be onsite at the University of Illinois Urbana campus based on operational needs.

For more information about Gies Business, visit https://inside.giesbusiness.illinois.edu/work-at-gies 

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (Central Time) on April 21, 2025. Apply for this position using the Apply Now button at the top or bottom of this posting. Applications not submitted through https://jobs.illinois.edu will not be considered. For further information about this specific position, please contact lsrice@illinois.edu. For questions regarding the application process, please contact 217-333-2137.

Please provide a cover letter and resume.

The University of Illinois offers a very competitive benefits portfolio, depending on the position. Click for a complete list of Employee Benefits.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing accessibility@illinois.edu.

Requisition ID: 1030000
Job Category: Education & Student Services
Apply at: https://jobs.illinois.edu