Project Analyst II-Supply Chain (Phoenix, AZ)

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At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Global Card Issuance (GCI) has the mandate of defining and carrying out the strategy for American Express proprietary physical cards and payment devices across the globe through our portfolio of card manufacturing, card personalization, card delivery and other service partners.

As part of the Strategy, Inventory & Transformation team:

• You are responsible for planning and advancing the Card Issuance strategy, and its execution through data/research analysis and development of new projects.
• You will focus on collecting information and analyzing data to identify trends, patterns, and opportunities to optimize our card issuance supply chain and implement solutions to transform and improve our processes.
• Your objective will be to create and adapt a sustainable long-term strategy for our card issuance processes and partners which supports meeting our financial targets and our Blue Box goals, while maintaining healthy supplier relationships and an optimal supply chain environment.

A Day in the Life a Project Analyst:

• Meet with internal business partners across the organization, including customer service, product, marketing, compliance, technology, legal counsel, finance, information security, and many others, to gather data and information for the purpose of identifying trends and patterns.
• Meet with external business partners like vendors or suppliers to understand the challenges and constraints of our card issuance processes.
• Analyze and evaluate the data using supply chain and engineering best practices to identify potential solutions or transformations that may provide financial or operations benefit.
• Evaluate the status quo of our card issuance processes and propose a strategic long-term solution that would (1) fix the issue or challenge, (2) provide financial benefit to the organization or (3) improve cardmember experience.
• Develop business cases and project plans for leadership to review, using decks or slides to visually lay out a problem, the data, and the identified solution with its long-term benefits.
• Lead and execute approved projects by coordinating with internal and external business partners.
• Meet with leadership to provide relevant updates and changes to projects, as well as seek support with removing constraints to ensure projects are moving forward.

Minimum Qualifications: 

• Strong problem solving and quantitative reasoning using superior analytical skills.
• Strong project management experience and skills.
• Demonstrated ability to develop and deploy strategies.
• Results driven with the ability to effectively manage initiatives to completion.
• Adept at developing solutions, recommendations, and proposals.
• Strong interpersonal skills with the ability to work independently or in teams.
• Ability to communicate effectively in a clear and consistent manner.
• Demonstrated ability to build strong relationships and collaborate.
• Sense of personal accountability and demonstrated self-starter.

Preferred Qualifications:

• Experience in card issuance or card manufacturing is a plus.
• Bachelor’s or Master’s Degree in Industrial Engineering, Supply Chain Management, & Systems Engineering. Engineering Management or equivalent preferred.

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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