Public Utilities Supervisor Of Technical Analysis (40 Hour)(Supervisor of Public Engagement and Compliance)

Introduction

Do you have the desire to make a difference on a growing, dynamic team? Are you passionate about clean energy, supporting vulnerable consumers, and improving outcomes for the citizens of Connecticut?

If so, we have the opportunity for you!

The Connecticut Public Utilities Regulatory Authority (PURA) is seeking to hire a Supervisor of Technical Analysis, located in New Britain.

WHAT WE CAN OFFER YOU

• NEW: Visit our State Employee Benefits Overview page!
• The opportunity to work for a Forbes top company: 'Forbes' State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule.
• Professional growth and development opportunities.
• A healthy work/life balance to all employees.

Our state has a lot to offer - from fun activities for all ages, to great food and shopping, to beautiful state parks and forests, to our diverse cultures and rich history. Connecticut is a great place to live! Learn more about Connecticut here. 

POSITION HIGHLIGHTS
PURA is seeking a skilled energy and utilities professional to work within the Office of Education, Outreach and Enforcement. The Office of Education, Outreach and Enforcement plays a unique and important role within the Authority, as the "ex parte" rules that apply to PURA's decisional staff do not apply to EOE, meaning ratepayers and other parties may pose questions and concerns to the office and EOE can appear before the Authority as a party on formal investigations. This means you’ll play a crucial role on upcoming assignments associated with PURA's implementation of its Equitable Modern Grid Initiative including, but not limited to, engagement in utility rate cases, enhancing customer service experiences for ratepayers and stakeholders, examining electric utility interconnection procedures, and conducting inspections, audits, and investigations across regulated electric, gas, water, and telecommunications sectors.

Key responsibilities include, but are not limited to:

• Stakeholder Engagement: Serve as a key point of contact, liaison, and subject matter expert for stakeholders, ensuring alignment with EOE’s mission and priorities.
• Program Implementation and Oversight: Play a critical role associated with PURA's Equitable Modern Grid Initiative and Public Act 23-102, including utility rate cases, electric utility interconnection procedures, and conducting inspections, audits, and investigations across regulated utilities.
• Staff Management and Oversight: Report to the Director of EOE and manage the scheduling, assignment, and review of work across the three EOE units: Education and Outreach, Licensing and Certification, and Mediation and Enforcement.
• Administrative and Policy Support: Assist with establishing and maintaining office policies, oversee daily administrative management, and focus on consumer assistance outreach, compliance, licensing, and enforcement actions.

The position will be hybrid with in-office attendance located at Ten Franklin Square, New Britain, CT, and are 40 hours per week, Monday-Friday, between the hours of 8:00am and 5:00pm. 

ABOUT PURA
PURA is divided into multiple offices, each of which specialize in the execution of different portions of PURA’s broad statutory authority and mission statement to ensure safe, adequate, and reliable utility service at reasonable rates. PURA is responsible for regulating the many aspects of Connecticut's utility sectors, which can be categorized into three key buckets:  

Innovation 

• Pursuing the prudent and innovative modernization of the electric, natural gas, and water systems through regulatory reform.  

Sustainability 

• Directing the design and implementation of multiple clean energy programs including, renewable energy deployment, electric vehicle charging, battery storage, and innovation pilots in pursuit of Connecticut’s climate and energy policy goals; and
• Coordinating with diverse stakeholders including utilities, other state agencies, community advocates, environmental groups, developers, private industry, and citizens to ensure equitable and affordable access to all programs and services. 

Accountability 

• Ensuring that the utilities charge only fair and equitable rates; 
• Implementing performance-based regulation of the state’s utility companies;
• Overseeing investment in the state’s utility infrastructure to promote service quality, reliability, and safety; and
• Implementing federal requirements for natural gas pipeline safety

For an inside look at how State of Connecticut employees Make an ImpaCT, watch the video below!

Selection Plan

Before you apply:

• In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.
• The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
• Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
• All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.
• For current state employees, salary calculations are not necessarily comparable from branch to branch but it does not impact your state service credit.
  

Important information for after you apply:

• This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
• Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
• Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
• For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
  
• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

Questions about this position should be directed to Jake Ferrari at jake.ferrari@ct.gov.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Energy and Environmental Protection this class is accountable for supervising the professional, technical and clerical staff and activities of a section within an energy branch.

EXAMPLES OF DUTIES

• Staff Management and Training: Oversees the scheduling, assignment, and review of staff work; provides training and guidance; conducts performance evaluations.
• Work Planning and Procedure Management: Establishes unit priorities, develops work plans for the unit, and serves as a resource for all assigned project areas
• Policy and Procedure Development: Coordinates and oversees several agency investigations at a time, executing on strategic direction provided by the EOE Director and that the Authority’s standard practices are followed, formulates or recommends policies and standards; advises and drafts agency testimony on legislative proposals
• Complex Investigations and Reporting: Conducts thorough investigations into utility rates, interconnection, customer service, building and transportation decarbonization, and related matters; prepares and reviews technical reports and correspondence; may provide expert testimony and oversee cross-examinations.
• Analytical and Technical Support: Develops and implements analytical models and data tracking systems; engages in evaluations of financing, examinations of condition of utility plant, quality of utility service and accidents involving utility equipment, addresses analytical needs in collaboration with consultants when necessary.
• Additional Responsibilities: Performs other related duties as needed to support the unit and agency objectives.

KNOWLEDGE, SKILL AND ABILITY

• Considerable knowledge of
  • and ability to apply and utilize computerized analytical techniques;
  • relevant agency policies and procedures;
  • relevant state and federal laws, statutes and regulations;
  • principles, and practices and methodologies useful in analysis of cable television (CATV), electric, gas, gas pipeline safety, telecommunications or water utilities, or policies and programs related to energy supply, broadband, energy efficiency, or building or transportation decarbonization;
• Considerable
  • interpersonal skills;
  • considerable oral and written communication skills;
• Considerable ability to prepare and edit complex technical documents;
• Ability to utilize computer software;
• Supervisory ability.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Nine (9) years of professional experience in cable television (CATV), electric, gas, gas pipeline safety, telecommunications or water utilities, or policies and programs related to energy supply, broadband, energy efficiency, or building or transportation decarbonization.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

• College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
• A Master's degree in a discipline closely related to the section activities may be substituted for one (1) year of the General Experience.

PREFERRED QUALIFICATIONS

• A bachelor’s degree in economics, engineering, environmental studies, finance, political science, law, public policy, public utility management, renewable energy, statistics, sustainability, or urban studies;
• An advanced degree in renewable energy, technology, environmental studies, public policy, public utility management, law, finance, economics, or business administration.
• Work experience in utility regulation, utility management, electric grid technology, or environmental policy.
• Experience working on utility grid modernization initiatives, deployment of clean and renewable energy programs, or climate change policy.
• Experience researching, designing and implementing initiatives addressing energy affordability 
• Experience writing technical reports, regulatory documents, white papers, position papers, policy papers, or academic articles for a general audience that provide conclusions or recommendations supported by documented evidence.
• Experience conducting quantitative analysis using energy, financial, or other utility economic datasets and synthesizing results;
• Experience with project management, working on two or more projects simultaneously, while adhering to deadlines;
• Experience supervising or managing a team in a professional setting;
• Experience using Microsoft Office 365 applications, including SharePoint and Teams to improve business outcomes.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.