RN Care Manager, Complex Care

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Everywhere you turn, you can feel it.  There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country.  From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly - everyone here has a role in making medicine better.

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Time Type:

Part time

Department:

Quality

All Locations:

East Boston

Description:

$10,000 sign on bonus for new full-time RNs! (prorated for part-time and per-diem)

As an integral member of the care management team the Registered Nurse (RN) Care Manager (CM) will have the opportunity to make a profound impact on the lives of people living with complex and/ or chronic conditions, many of whom also face multiple barriers in their lives which makes it difficult for them to achieve the self-care required to improve their health and well-being. This position requires flexibility and may vary from day-to-day to meet members where they are. Outreach methods may vary based on the needs of the organization and may include telephonic or in person in a variety of potential settings such as but not limited to, the health center, community, home or an inpatient facility.

Education

• Bachelor’s Degree in Nursing.
• Valid MA RN license
• Valid MA Driver’s license and reliable transportation

Experience

• 2+ years of nursing experience, preferably with some combination of home health, ambulatory care, community public health and case management work experience.
• Including the, coordination of enrollee care across multiple settings and with multiple providers. Experience working with a Medicaid population is strongly preferred.
• Experience working with Federally Qualified Health Centers is strongly preferred. Case Management Certification (CCM, ANCC RN-BC) preferred.
• Experience with anti-racism activities, and/or lived experience with racism is highly preferred

Skills/Abilities

• Exceptional communication skills, both written and oral, ability to positively influence others with respect and compassion. Fluency in a non-English language.).
• Strong work ethic built on a foundation of proactivity and teamwork.
• Ability to navigate ambiguity with the aid of structured problem-solving techniques
• Demonstrate the ability to work independently.
• Additional qualities that would be a good fit for our team include Enthusiasm and passion for helping patients, genuine spirit, kind, and empathetic nature, and one who embraces a ‘go with the flow’ mentality.

EBNHC opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home — in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.