Senior Analyst-MyCredit Guide Product Management

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

MyCredit Guide, the free credit score tool from American Express, plays a critical role in this strategy, offering powerful financial education tools that drive engagement with our existing customers, and help deliver our financial confidence goals in our enterprise wide ESG strategy.

How will you make an impact in this role?

• Lead MyCredit Guide product analytics to uncover insights into user behavior, identifying patterns and key trends that drive product usage and engagement.
• Influence product strategy by providing data-driven recommendations to shape future roadmap decisions and prioritize high-impact initiatives.
• Advocate for enhancements on product capabilities by identifying optimization opportunities and partnering with cross-functional teams to improve adoption.
• Collaborate with Product, UX, and Engineering teams to share insights and inform feature design decisions that enhance customer experience.
• Present findings to stakeholders through compelling visualizations and storytelling to drive alignment and action on product priorities.

Minimum Qualifications

• 2+ years in data analysis and visualization of consumer data preferably in finance or eCommerce domain.
• Data Analysis Skills. Proficiency in SQL, Big Query, and Adobe Analytics with experience analyzing large datasets to extract actionable insights.
• Data Visualization. Strong skills in Power BI/ Tableau to develop intuitive dashboards and presentations that communicate key findings effectively.
• Analytical Mindset. Comfortable working with complex data and able to distill it into clear, concise insights for both technical and non-technical audiences.
• Product Focus. A customer-centric mindset with the ability to translate data into recommendations that improve user experience and product performance.
• Collaborative Communicator. Experience working closely with cross-functional teams and presenting analytical insights to influence product direction.
• Bachelor's Degree required, related field preferred (Computer Science, Data Science, Finance)

Preferred Qualifications

• System Design Understanding. Ability to grasp technical architecture and how backend systems support product features and analytics.
• Python for Data Analysis. Familiarity with Python for data cleaning, exploratory analysis, and automation of reporting tasks.

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.