Senior Analyst, Strategic Planning & Operations

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Strategic Partnerships (SP) manages the most significant enterprise relationships across American Express, with a mission to build differentiated partnerships that unlock the potential of American Express’ strategic relationships to drive growth and innovation. The team is responsible for defining a multi-year partnership strategy, supporting key negotiations and projects, and driving new business opportunities globally with our largest Blue Box partners.

The role of Senior Analyst, Strategic Planning & Operations is a dynamic, fast-paced role that requires an individual who can work independently to provide strategic and operational support to the Office of the Chief Partner Officer as well as the broader Strategic Partnerships (SP) team. The ideal candidate must have strong business acumen, impeccable organizational skills, and be effective in building and leveraging relationships at all levels in the organization.

How will you make an impact in this role?

• Providing planning and coordination support to the CPO, including strategic business planning, project management, budget management, and leadership of specific strategic initiatives, as required.
• Assisting in managing key processes, including identifying key stakeholders, facilitating communications, and managing timelines to ensure timely and successful completion.
• Coordinating preparation for the CPO on a day-to-day basis, including requesting and compiling materials, making necessary follow-ups, etc.
• Making multi-city and international travel arrangements and itineraries, including briefing books with logistics and client briefs.
• Preparing, reconciling, processing, and approvals of expense reports in line with company and organization requirements using Concur Expense System.
• Manage key team resources including updating distribution lists, contact lists, organizational charts, PTO tracking, etc.
• Work closely with the Executive Office team to coordinate CPO office operations.
• Provide backup administrative support to Senior Executive Assistant.

Minimum Qualifications

• Ability to develop and deliver effective verbal and written communications, at all levels of management, colleagues and business contacts, to clearly convey information and/or to influence thinking or action.
• Excellent time management and organizational skills with a strong focus on accuracy and attention to detail, with the ability to work flexibly under pressure.
• Proven ability to manage multiple priorities, work within deadlines in a fast-paced, dynamic environment and execute across multiple initiatives/tasks.
• Ability to identify problems, determine possible solutions, and actively work to resolve issues with appropriate need for escalation.
• Operates with a high level of integrity for handling sensitive issues and maintain complete confidentiality.
• High level of proficiency using MS Office including Word, Excel and PowerPoint, as well as internal AXP (or related) tools and systems – WebEx, Zoom, Teams, Slack, Outlook, Ariba, Concur, SharePoint, etc.
• Strong interpersonal, relationship and networking skills to build and maintain effective professional relationships across all areas of the organization.
• Willing to work in the New York offices a minimum of 3-4 days per week.

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.