Senior Business System Analyst LDA

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

$59.19 - $72.85 Hourly

Department:

Department of County Assets (DCA)

Job Type:

Limited Duration

Exemption Status:

United States of America (Non-Exempt)

Closing Date (Open Until Filled if No Date Specified):

November 09, 2025

The Opportunity:

Overview

We are excited to be recruiting for three (3) Senior Business Systems Analyst (BSA) Limited Duration Assignment (LDA) positions! This is a great opportunity to join multiple project teams and collaborate with partners internally and externally during this significant system transition. Limited Duration Assignments (LDA) are expected to last up to two (2) years, but may end sooner.

You will be instrumental in ensuring a smooth and successful transition to the new BitFocus Clarity software. Your expertise will serve as the vital link between Homeless Services Departments and IT staff, working to align the three counties' complex service needs. This involves developing a deep understanding of business processes, mapping current functions from the legacy system, and translating strategic needs into effective IT solutions.

This role offers you the chance to:

• Lead Major Implementation Work: Drive the core functions of the project, including requirements definition, user acceptance testing, business process analysis, and end-user training.
• Be a Key Strategic Consultant: Act as the primary advocate for multiple jurisdictions and agencies across the Portland Tri-County area. Leveraging strong customer relationship skills and communication skills with a wide range of stakeholders.
• Align Business Processes: Become an expert on the Homeless Services System by understanding the business processes, data and drivers for performance metrics, and how those factors fit together to enable the software to support key strategic and operational objectives.

To Qualify

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.

Minimum Qualifications/Transferable Skills*:

• Bachelor's degree (in lieu of degree, equivalent years of experience will be considered)

AND

• Three (3) years of experience that demonstrate the ability to perform the duties of the position.
• Demonstrated experience leading and developing complex project documentation, including requirements, business specifications, process analysis, and User Acceptance Test plans.
• Experience with analytical and consultative support for IT systems, covering operation, maintenance, enhancement, and advanced troubleshooting.
• Experience with advising and influencing stakeholders on technology solutions, and facilitating key decision-making to align business and IT strategy.
• Experience with coordinating and managing vendor activities for the successful delivery and integration of third-party solutions.

• Ability to pass a criminal records check.

Preferred Qualifications*:

• Experience with implementing major vendor based software systems with large user bases and complex workflows.

*Transferable skills:Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

Screening and Evaluation:

The Application Packet:

• A completed online application.
• A resume covering relevant experience and education. Please be sure your resume includes the following for each employer: name of employer, location, dates of employment, your title, a brief summary of your responsibilities, the number of employees under your supervision.
• A cover letter that expands on your resume, addresses why you are interested in this position and demonstrates how your experience and skill set align with the minimum and preferred qualifications listed.

Note:The application, resume and cover letter should demonstrate your work experience/skills and how it is related to those shown in the

To Qualify sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility for an interview.

The Selection Process: For details about how we typically screen applications, review ouroverview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications: We may do an additional preferred review and/or send out additional supplemental questions to identify those highest qualified.
• Evaluation of technical knowledge, skills, and abilities: There is a virtual scored evaluation session with the hiring manager to review the required technical skills and knowledge for this position.
• Technical Exam: Allow up to two hours to complete. Some completed online and some in person.
• Consideration of top candidates: We will consider qualified candidates in order of rank and score from the list of eligible candidates. This may include panel interview(s), a hiring interview, and/or additional testing to determine the best candidates for a position.
• Background check and reference checks: All finalists must pass a thorough criminal records check and reference check.

Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our website. This position also is eligible for overtime pay.

Our Commitment to Safety, Trust and Belonging: Multnomah County is committed to developing, nurturing and continually improving workforce equity by identifying and addressing the structural and policy barriers to equal employment opportunity faced by our employees and communities. County employees across the organization have stepped forward to develop a strategic plan and help create a workplace where everyone can reach their full potential. Learn more by reading ourWorkforce Equity Strategic Plan and exploring ourCore Competencies for all County employees.

ADDITIONAL INFORMATION:

This recruitment may be used to fill full-time

Routine Telework: This position is designated as “routine telework,” meaning you will be working remotely (from home); a hybrid schedule also is available. As with all routine telework positions, employees may be required to come into the office on occasion. The designation of Routine Telework may be subject to change at a future time.All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. We are not able to sponsor H-1B, F1 or STEM OPT visas.

Type of Position: This is an hourly, AFSCME Local 88 union-represented position and is eligible for overtime.

Location:This location is officially the Multnomah Building, 501 SE Hawthorne Blvd. Suite 400, Portland, Oregon, 97214.

Schedule: Monday - Friday 8:00am - 5:00pm. There is flexibility with the start and end times. Alternative schedules may be available on request.

Serving the Public, Even During Disasters

Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response to support the critical needs presented by our communities. For more information, please visit theDisaster Service Worker Informationpage.

In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions?

Recruiter:

Allison Conkling

Email:

allison.conkling@multco.us

Phone:

+1 (503) 2604572

Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

Job Profile:

6055 - Business Systems Analyst Senior