Software Asset Management Coordinator (Information Systems Specialist 4)

Initial Posting Date:

03/11/2025

Application Deadline:

03/26/2025

Agency:

Oregon Health Authority

Salary Range:

$5,052 - $7,640

Position Type:

Employee

Position Title:

Software Asset Management Coordinator (Information Systems Specialist 4)

Job Description:

PLEASE NOTE: Resumes, cover letters and all other documents must all be uploaded at one time. When uploading a resume, please upload any other documents in the same area/field.

The job application, resume, and a cover letter are required for this posting and should address the skills in this section clearly. Applications without the required documentation will not move forward in the selection process.

The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority in helping Oregonians achieve health, well-being, and independence.

The Oregon Health Authority has a fantastic opportunity for a Software Asset Management Coordinator to join an excellent team and work to advance their IT career.

The Oregon Health Authority is committed to:

• Eliminating health inequities in Oregon by 2030
• Becoming an anti-racist organization
• Developing and promoting culturally and linguistically appropriate programs, and
• Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
• Click here to learn more about OHA’s mission, vision and core values.

This is a full-time permanent opportunity for anyone to apply. This is a classified position and is represented by a union.

What you will do!

The primary purpose of this position is to coordinate, communicate, and validate IT asset management purchases and inventory in the ODHS/OHA information technology structure.

The ISS4 will perform software procurement and distribution tasks commensurate with the role. This includes assisting higher level software analysts as required.

The ISS4 provides analytical and technical support for purchasing, operating, maintaining, and managing information technology assets and provides support in the decision making in identifying new technical standards and processes or modifying and enhancing existing standards and processes. The ISS4 provides technical consultation and training to users, technical assistance and coordination to IT support staff, and leads projects as assigned.

The ISS4 receives general guidance and is expected to work independently with many tasks assigned at one time. Work is assigned in terms of broad product or general project objectives. Overall performance is reviewed for technical sufficiency and conformance with standards.

The ISS4 will respond to customer and technician inquiries, completing workstation replacement tickets, maintaining database entries, maintaining ITAM documentation and file structures. The ISS4 will also assign software licenses via vendor portals, SCCM, or other agency tools.

This position is part of the Office of Information Services (OIS), Business Operations section.

What's in it for you?

• Medical, vision, and dental benefits
• 11 paid holidays
• 8 hours of vacation per month
• 8 hours of sick leave per month, eligible to be used as accrued.
• 24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
• Pension and retirement programs
• Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
• Continuous growth and development opportunities
• Opportunities to serve your community and make an impact through meaningful work.
• A healthy work/life balance, including fulltime remote options as well.

What we are looking for:

MINIMUM QUALIFICATIONS: Information Systems Specialist 4

(a) Three (3) years of information systems experience in:

(agency will specify specific experience);

Software licensing, procurement, installation, troubleshooting, or information technology service management (ITSM);

OR

(b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field;

AND

one (1) year of information systems experience in:

(agency will specify specific experience).

Software licensing and procurement, IT asset or inventory management or information technology service management (ITSM).

Working Conditions

This position requires the ability to work on multiple tasks simultaneously, sometimes within short timeframes.

This position involves frequent contact with executives, management, and staff both internal and external to the organization. It requires working with a variety of people and situations, which requires the incumbent to exercise diplomacy. Confidentiality of information must be maintained at all times. Often travel to meetings is required with some travel to trainings. There can be frequent interruptions, demanding timeframes, and non-traditional working hours. The location of this position is in an office, cubicle and/or an agreed upon remote work environment with significant use of a computer and video conferencing.

Desired Attributes:

Professional IT hardware and/or software experience required.
Professional experience with software licensing, software distribution, and technology procurement preferred.

Ability to read and understand software license agreements.

Strong customer service orientation and a high degree of responsiveness to customer requirements.
Must have strong oral and written communication skills.

Must have strong knowledge of current IT hardware and software. Strong software. Strong attention to detail, critical thinking, and research skills are required.

Familiar with data quality management and governance concepts.

Highly proficient with Microsoft Office products.

Strong ability to carry out assigned tasks independently with little supervision.

Solid problem solving and consultative skills required.

Highly motivated and results oriented; strong presentation, organization, multitasking and time management skills required.

Demonstrated skill and ability to collaborate with teammates and build positive business relationships with superiors, subordinates, peers, and others outside of their organization.

How to Apply

• Complete the online application
• Complete questionnaire
• Attach a resume
• Attach a cover letter of no more than two pages addressing the “What we are looking for?” section including required skills and desired attributes.

Attention current State of Oregon employees:

To apply for posted positions, please close this window, and log into your Workday account and apply through the career worklet.

To apply as a job rotation/developmental candidate, you must be currently employed by the State of Oregon (this includes regular status employees, who have completed trial service, as well as limited duration employees).

Help Your Application Rise to the Top!

Your candidate profile and resume are the perfect opportunity to highlight your interest in the position and showcase the amazing skills and experience, making you the best candidate for the position. Submissions will be screened for consistency of information and communication skills at the professional level (attention to detail, spelling, grammar, etc.).

• This posting closes at 11:59 PM on the close date listed.
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• Check both your email and Workday account for updates regarding this recruitment.
• Please print or save a copy of this announcement. You will not have access to it once the posting closes.

Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. If you meet the minimum qualifications for the position, and are the successful candidate, you may qualify for work out of class. For further information, please visit the Pay Equity Project homepage.

Questions/Need Help?

If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact: Uma Abdullahi at Umulkher.Abdullahi@oha.oregon.gov

TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll free 1-855-524-5627, for customer service assistance.

Additional Information

• Please monitor your Workday account to view all communication regarding your application. You must have a valid e-mail address to apply.
• Background Check: If you are offered employment, your offer will be contingent upon the positive outcome of an abuse check, criminal records check and driving records check. The information will be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.
• Visa Sponsorship: We do not offer VISA sponsorships or transfers currently. You will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States within three days of hire.
• Please attach only the documents that are related to the position. Additional documents that are attached will not be reviewed.

Affirmative Action and Equal Opportunity

The Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. To learn more about OHA’s mission, vision, and core values, click here.

The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.

Agency – OHAAOOIS

More information about the Office of Information Services and current job opportunities can be found at https://www.oregon.gov/oha/FOD/OIS/”?