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STEPS Facilities Systems Technician (Dispatch)

companyUniversity of Kentucky
locationFayette County, Lexington, KY, USA
PublishedPublished: 11/28/2024
Full Time

Job Title
STEPS Facilities Systems Technician (Dispatch)


Requisition Number
TE08494


Department Name
3CU00:Utilities & Energy Management


Work Location
Lexington, KY


Salary Range
$18.00/Hr


Type of Position
Temporary


Position Time Status
Full-Time


Required Education

Required Related Experience

Required License/Registration/Certification

Physical Requirements

Standing or walking with objects up to 25lbs; Sitting at computer work station for extended periods; Repetitive motion; Eye strain due to monitoring of multiple computer screens; High stress, quick response environment.



Shift

The Delta Center and Med Center Dispatch Center operates 24/7.
Primarily hiring for 2nd shift, with other shifts as needed.
Staff may float to cover all shifts as needed.





Job Summary

Reporting to the Facilities Systems Supervisor, this position is a critical member of a 24/7 Delta Center Operation responsible for monitoring and responding to computer systems; it will be a position that cross train with Medical Center Dispatch.

Responsibilities include: knowledge of critical safety and security systems, including fire exit door alarm systems, incoming fire alarms, elevator alarms; multi-frequency two-way radio system; and general telephone lines, etc.; Operates equipment to receive, process, and disseminate incoming alarms and general information calls; Receives and evaluates incoming requests for public safety assistance and routes requests and/or disseminates information to the appropriate field unit(s) as required; Uses discretion in determining severity of situation and appropriate response; Utilizes problem solving and troubleshooting skills resulting in effective resolution; Reports all hazardous situations, accidents, incidents, and injuries immediately to leadership; Effectively communicates with all levels of customers in a clear, concise, and professional manner; Prepares and maintains daily activity and emergency event logs; Adheres to and enforces all departmental Standard Operating Procedures (SOP’s); Understands and complies with procedures pertaining to emergencies; Works cooperatively with superiors and other employees; Remains alert and maintains real time situational awareness; Demonstrates professional integrity and accountability in all transactions; Performs daily tests on systems and alarms to ensure proper function and back-up capability is working properly; Performs preventative and corrective maintenance on equipment; Participates in the set-up of new facilities and equipment; Completes end of shift reports and makes preparations for upcoming shift; Completes all required work documentation accurately and submits on-time.



Skills / Knowledge / Abilities

Does this position have supervisory responsibilities?
No


Preferred Education/Experience

Deadline to Apply
12/31/2024


Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.


As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.


Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.