Systems Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Systems Engineer to work in Fidelity’s FFIO Business Unit in Westlake, Texas.

The Market Data Applications team in the Fidelity Fund and Investment Operations (FFIO) Technology group maintains and supports the infrastructure for 25+ 3rd party investment applications used by our internal investment professionals.

We are currently seeking an outstanding candidate to fill the role of Senior Systems Engineer in the Market Data team.

The Purpose of Your Role

The position requires a deep understanding of application and infrastructure support and familiarity with supporting cloud computing and desktop environments. You must be a self-starter who is passionate about the technology you are supporting and eager to enhance its reliability through developing platform improvements. You should enjoy working on a mix of old and new technologies in a team environment, where your success depends heavily on the performance of your team and organization. You should have an appetite and appreciation for new technologies and their disruptive influence.

The Expertise You Have

• Five or more years’ experience in system and application support-related roles
• Ability to prioritize multiple projects simultaneously in a fast paced environment
• Troubleshooting and problem-solving skills
• Experience of supporting both large multi-server distributed UNIX/LINUX environments and AWS based cloud applications
• Strong verbal, written, and interpersonal skills
• Application Software Development experience
• Product Management

You will be part of a globally distributed team of support engineers (Ireland, India and US based), operating a follow-the-sun support model.

The Skills You Bring

• Customer incident triaging: including ownership, communication, and eventual resolution.
• AWS Sysadmin and monitoring solutions or other cloud operator support
• Experience with shell scripting, Python programming, AWS Lambda
• Linux Sysadmin
• Windows Sysadmin
• Network topology understanding
• Knowledge of working in an Agile Environment
• Knowledge of application Software development life cycle and release cycles (DEV/QA/UAT/PROD) including pipelines
• Ability to program in one or more high-level languages
• Ability to manage AWS services via both console and API
• Awareness of both current and emerging technologies
• Strong troubleshooting skills, desire to dig deep to identify problems and find resolutions in a timely manner
• Knowledge of collaboration tools such as Confluence/JIRA

Dynamic Working

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com(opens in a new tab) or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation

The hourly pay rate range for this position is $71.00-85 per hour.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Company Overview

Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com(opens in a new tab).
We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.

Information about Fidelity Investments

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com(opens in a new tab).

Fidelity’s hybrid working model (opens in a new tab)blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.