Technical Consultant - Kubernetes

About Us

Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.

SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow.  

We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.

Job Description

The Role 

Since its inception in 1992, SUSE has been at the forefront of technical innovation where change has been the only constant. 

The primary responsibility of this position is to deliver expert technical consultancy services to our clients, ensuring the successful deployment, integration, and optimization of SUSE enterprise container management solutions. 

This will support business growth in line with our ambitious objectives and company culture. 

Critical to achieving excellent results will be  a deep understanding of Cloud Native container platform plan, design, build and problem-solving skills, and the ability to communicate complex technical information clearly to both technical and non-technical stakeholders.

The role sits within the Professional Services function.

Focus Areas

• Technical Consultancy: Provide expert technical guidance to customers, including professional planning services for their cloud-native container platforms, help them develop blueprints and roadmaps for their cloud-native journey.
• Solution Design: Collaborate with clients to design tailored solutions that meet their specific needs and objectives, leveraging best practices in container management and cloud-native technologies.
• Deployment & Integration: Lead the deployment and integration of SUSE Rancher  solutions, ensuring seamless implementation and minimal disruption to client operations.
• Customer knowledge transformation: Develop and deliver training sessions to educate clients on best practices for using SUSE solutions.
• Documentation: Create and maintain comprehensive documentation for deployed solutions, including design documents such as architecture diagrams, and deploy documents such as configuration guides.
• Collaboration: Work closely with other SUSE teams, including sales, product development, and support, to ensure a cohesive approach to client service and solution delivery.

Preferred Experience & Skills

• More than 8 years of IT industry experience with good knowledge on customer IT infrastructure architecture and common technologies.
• 3 year’s experience on on cloud native container platform design, deploy, or administration.
• In-depth knowledge on enterprise container management solutions and Cloud Native platforms. Project delivery experience of enterprise container platform design is preferred.
• Proficiency in container orchestration tools like SUSE Rancher,  Kubernetes, Docker, and OpenShift.  Project delivery experience of enterprise container platform deploy is required.
• Strong understanding of Linux operating systems.
• Experience with cloud service providers such as AWS, Azure, or Google Cloud Platform as well as Ali-Cloud, Huawei Cloud and Tencent Cloud.
• Solid understanding of Cloud Native technologies and ecosystems. 
• Good writing skill is required for plan, design, deployment documentation writing.
• Excellent communication skills with the ability to foster long-term relationshipswith internal teams, external partners and customers 
• BSc/MSc in Computer science or STEM. 
• Candidates who have good knowledge and experience of network design are preferred.
• Candidate has below certification is preferred: 
•  Relevant certifications such as Certified Kubernetes Administrator (CKA), Certified Kubernetes Application Developer (CKAD), or similar.
• SUSE Certified Administrator (SCA) in Rancher Manager or SUSE Certified Deployment Specialist in Rancher Manager.

Personal Attributes

• The ideal candidate will embrace the transformative nature of this role - as we continue our evolution, we require you to build capability and institutionalize best practices within Enterprise Container Platform.  
• Questioning and challenging assumptions will be necessary.  
• Your relationship building skills both with direct peers but also across the wider business will be critical, as will your ability to drive cross-functional collaboration and help drive service business.
• Dealing with ambiguity and being both resourceful and enterprising should be second nature to you.
• Willing to learn new technologies and expand skill set.
• Good at consultative/logical thinking.
• Proficiency in English reading and writing.
• Energetic and passionate about bringing service value to customers. 
• Willingness and ability to travel up to 25% required

Job

What We Offer

We empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.

SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind.

This is a compelling opportunity for the right person to join us as we continue to scale and prosper.

If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!

We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.

Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.

SUSE Values 

• We are passionate about customers
• We are respectful and inclusive
• We are empowered and accountable
• We are trustworthy and act with integrity
• We are collaborative
• We are SUSE!