VP, Colleague Strategic Partner

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

The Colleague Experience Group (CEG) – our internal Human Resources function – has a simple vision: to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

The Vice President (VP), Colleague Strategic Partner (HR Business Partner) role will support the Technology business unit. Specifically, this VP will serve as the leader of the Colleague Experience Group (CEG) Strategic Partner for the Chief Technology Office, Enterprise Platforms and Technology Business Enablement, and US Consumer & Digital Technology.  The VP, Colleague Strategic Partner is accountable for executing on our vision of delivering a great colleague experience, growing the best talent, and partnering with business leaders in the delivery of multiple strategic priorities and projects.

Responsibilities:

• Act as a key strategic thought-partner to business leaders, providing high impact consultation and solutions using a practical and data-driven approach
• Engage actively in organizational effectiveness and change efforts, serving as the expert in how change is led and sustained to enable business priorities
• Build and drive a talent strategy that drives business performance, nurtures a culture that supports agility, and develops leaders who can lead, manage, and sustain change
• Integrate inclusive leadership behaviors and build a workforce that is representative of our customers and the communities in which we operate.
• Set and hold a high bar for performance by defining high/low performance and holding leaders accountable to managing their talent against these standards, with a large focus on control and compliance
• Understand and improve the ‘moments that matter’ in the careers of our colleagues.
• Design products, processes and tools informed by colleague data and insights. Co-create with business leaders and CEG colleagues to ensure the solutions meet business needs.
• Lead a team of one direct report

Minimum Qualifications

• Ability to build strong relationships and collaborate with senior leadership, business partners and across CEG
• Strategic thinking: develop ideas that drive meaningful colleague experiences and competitive advantage.
• Business acumen: understand our business strategy, plans, and the impact of internal and external factors.
• Experience in Human Resources Business Partner related disciplines including but not limited to experience and understanding of consulting, coaching, talent, recruitment, performance, leadership and change management 
• Ability to coach and influence leadership and navigate difficult conversations
• Demonstrated ability to use data to develop insights, make decisions, create solutions, and drive continuous improvement.
• Knowledge of multiple Human Resource disciplines, including colleague labor relations, talent management, inclusion and diversity, organizational effectiveness, compensation, and leadership development.
• A global mindset and experience with large, complex client groups across geographies
• Deep understanding of our business and talent across the enterprise

Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions

Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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