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JOB POSTINGService and Support AdministratorSummary:&nbsp; Summary: Under the general supervision of the Director of Service and Support Administration and the direct supervision of the Service and Support Administration Managers, this position is responsible for the development of a person-centered plan for individuals that promotes self-determination.&nbsp; Assists individuals and their families/guardians to explore and obtain services and supports from variety of sources.&nbsp; Assures that services delivered are in compliance with Federal, State, local rules, regulations, statutes, standards as well as Board policy, regulations and procedures and related Operating Plans.&nbsp; Must strive to meet the Agency mission. and exemplify the Agency's core values. &nbsp;Essential Duties and Responsibilities:&nbsp;include the following. Other duties may be assigned.&nbsp;<ul><li>Coordinates the ongoing Individual Service Plan (ISP) process, to include thorough assessment of individuals served, coordination of ISP team meetings, development of a comprehensive ISP, ongoing reviews to ensure services and supports are provided in accordance with the ISP, verifies the ISP is designed to ensure health, safety and welfare, reflect current level of needs and services as based upon the results of the assessment process and expressed preference of individuals served.&nbsp; Ensures achievement of outcomes that are important to the individual and outcomes that are important for the individual are included in the ISP.&nbsp; &nbsp; &nbsp; &nbsp;As the team leader, addresses the balance of and any conflicts between what is important to the individual and what is important for the individual.&nbsp; &nbsp;</li><li>For assigned cases, coordinates ISP meetings in keeping with the philosophy of self-determination, plans services to meet assessed needs through one single unified ISP.&nbsp; Develops an ISP that supports the concepts and principles of self-determination in accordance with standards as defined through the Ohio Department of Developmental Disabilities rules and MCBDD policies and procedures.&nbsp; &nbsp; &nbsp; These self-determination principles and concepts will include individuals choice of service providers, development of individuals budgets/personal resources, and individual control of services to the extent feasible for each person served.&nbsp;</li><li>Completes the writing of Individual Service Plans (ISPs) within the guidelines established by the SSA department so that the ISP is distributed to the team prior to service delivery date.&nbsp; communicates service dates, corrections, suspensions, disenrollment to Waiver Administration, coordinating changes, ISP revision/reviews, and preventative measures when applicable.&nbsp;</li><li>Will comply with all local, State, Federal rules regulations, statutes, and standards, including DODD and CMS interpretation of said rules.&nbsp;</li><li>Provides support and solicits active participation by the individual and significant others of their choice in the planning process.&nbsp;</li><li>Recommends as a team leader on each assigned individual’s ISP team, or a Medina County DD Board representative for an ICF (as assigned), so that a unified community plan of service can be developed.&nbsp;</li><li>Acts as primary point of coordination for person and between team members for the ISP. Attends meetings, hearings, etc. at sites located throughout the county and state. Assists individuals/families to exercise their rights (due process, access to financial rights and benefits, etc.).&nbsp; &nbsp; &nbsp; Provides feedback regarding the results of the ongoing service review process to individual/family and other appropriate parties. Assists the individual and their family with negotiating services, solving problems, addressing barriers, and making adjustments to the ISP as needed.&nbsp;</li><li>Promote the involvement of agencies/individuals to arrange services that significantly impact the life of the individual while eliminating duplication.&nbsp; Assist the individual in obtaining appropriate agency or community-based services.&nbsp;</li><li>Maintain records and reports in a timely and accurate manner, consistent with accreditation and regulatory standards or contracted agreement.&nbsp;</li><li>Complies with guidelines established by DODD and the Medina Board of Developmental Disabilities regarding reporting of alleged abuse and/or neglect and other incidents as outlined in OAC 5123:1-17-02: Major Unusual Incidents.&nbsp;</li><li>Maintain contact with the person served and all ISP team members in addition to maintaining effective working relationships with staff of other agencies and facilities, families, and the public.&nbsp;</li><li>May arrange for transportation for individuals or may provide transportation as a last resort.</li><li>Provides consultation to staff on specific cases.&nbsp;</li><li>In accordance with DODD requirements, will be responsible for documenting daily and submitting monthly Medicaid Waiver billing documentation in accordance with the Targeted Case Management and / or Medicaid Administrative Claiming Guide. Attends all required Targeted Case Management documentation and/or Medicaid Administrative Claiming training; identifies any training needs, and requests training and support to ensure complete and accurate documentation.</li></ul>Qualifications:&nbsp;Bachelor's degree (B. A.) from four-year college or university required.&nbsp;Applicant must meet the additional requirements as follows<ul><li>To perform this job successfully, an individual should have knowledge of Database software; Spreadsheet software, internal network functions, and Word Processing software.&nbsp; Must meet agency computer literacy requirements.&nbsp;</li><li>Must meet eligibility requirements for DODD Service and Support Certification.&nbsp;</li><li>Valid State of Ohio driver’s license required.&nbsp; Must meet agency driving requirements.&nbsp;</li><li>Must be available to work outside normal program hours and on a rotating "on-call" basis. Must be available to work a varied and flexible schedule to meet the needs of assigned individuals. Must be able to travel to various community-based sites or programs.&nbsp; Not all sites/environments are accessible regarding individuals with mobility issues.&nbsp;</li><li>Must meet all other agency employment requirements.&nbsp;</li><li>Must meet all requirements as outlined on the attached job description.</li></ul>Salary: At least $46,603 annually; to commensurate with education and experienceHours: Full-time exempt positionAvailable:&nbsp; Immediate StartDate Posted:&nbsp;December 2nd 2024How to Apply:&nbsp; Submit employment application and resume to <a href="mailto:jobapps@mcbdd.org" target="_blank">jobapps@mcbdd.org</a>Questions:&nbsp; Please contact Katie Cantrell (Human Resources Clerk) at 330-725-7751 ext. 288The Medina County Board of Developmental Disabilities is an Equal Opportunity EmployerPosting Removal Date January 31st 2025

Medina County Board of Developmental Disabilities

Service and Support Administrator

ABOUT GREYSTAR​Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYOffice Assistant positions are held by both graduate and undergraduate students. Office Assistants are members of the Department of Residence Life and Housing who are to be compensated hourly for working at one of the Central Office reception desks. The Office Assistants for the Central Office provides administrative support to all professional staff members for the department and reports to the Assistant Director for Finance and Administration or their designee. The following responsibilities comprise the significant duties assigned to Office Assistants. Other duties may be assigned. At this time, we are looking for candidates with availability within the 12:00 PM – 5:00 PM time frame Monday through Friday.JOB DESCRIPTION<h4>General Responsibilities</h4><ul><li>Assist in maintaining the reception area during the hours of 8am to 5pm.</li><li>Keep an accurate account of all hours worked by clocking in and out of Dayforce on time.</li><li>Management of office functions including typing, proofreading, developing flyers and program materials, creating and working with databases, answering the phone, processing mailings, and appointment scheduling.</li><li>Complete an accurate inventory of all items at the desk(s) at the start of every shift according to prescribed guidelines.</li><li>Keep confidential all information discussed in meetings, memos, or overheard from any of the staff offices unless directed to share the information by supervisor, or their designee.</li><li>Maintain a clean and orderly desk and reception area by adhering to supervisor guidelines for maintaining logs, passes, cards, paperwork, project documents, etc.</li><li>Assist with tours, walks, lockouts, and overall community support.</li></ul><h4>Customer Service Responsibilities</h4><ul><li>Assist Cleveland State University and the Department of Residence Life and Housing in answering questions from students, families, staff, and visitors, and them to the appropriate means of obtaining the requested information whether in person, via phone, or via email.</li><li>Answer the service desk telephone and transfer calls according to guidelines and procedures outlined by the supervisor and the Central Office Assistant Manual.</li><li>Greet everyone who enters the office with a smile, positive attitude, acknowledgement, attentiveness, good posture, professionalism, and respect.</li></ul><h4>Administrative Responsibilities</h4><ul><li>Data entry and cross-referencing spreadsheets and information</li><li>Assist with move-in packets, material preparation assembly and proper distribution</li><li>Attend and assist with check-ins and check-outs</li><li>Complete and submit Maintenance Requests as needed</li><li>Attend all scheduled meeting and training sessions as directed by supervisor</li><li>Assist in the implementation of departmental surveys, research studies, etc.</li><li>Adhere to University Student Code of Conduct, all residential handbook policies and procedures, and Office Assistant expectations and policies.</li><li>Other duties as assigned by the Department of Residence Life and Housing and its administration. &nbsp;</li></ul><h4>Terms of Employment</h4><ul><li>Be enrolled in twelve (12) academic credits for Fall 2023 semester at Cleveland State University. Graduate students are required to be enrolled in nine (6) academic credits. Students who drop below full-time status once hired may not continue to work. Students who have been dismissed from or leave the University during the time of their employment will be separated immediately. There is no credit hour requirement for Summer employment.</li><li>Maintain at least a 2.5 cumulative grade point average. Student grades will be checked at the end of each semester and summer session.</li><li>Must maintain a good conduct standing with the University and the Department of Residence Life and Housing, as discerned by the Director for Residential Education.</li><li>Period of employment is determined by the need of the department and the applicant’s preference. Typically, the employment term is for the academic school year (Fall &amp; Spring). Training and preparation for Community Desks and Mail Operations will require the student’s attendance and participation in training and activities prior to the start of the fall semester.</li><li>Any student employee is allowed a maximum of 25-29 hours per week for all RLH employment combined during the academic year.</li></ul>International student employees cannot exceed 20 hours per weekThe hourly range for this position is $10.70 - $13.22.COMPENSATION &amp; BENEFITSCompensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.Corporate Positions: In addition to the base salary, may be eligible for an annual performance bonus that is based on individual and company performance.Onsite Property Positions: In addition to the base salary, may be eligible for a discretionary weekly, monthly and/or quarterly bonus based on budget.Greystar seeks to attract, recruit, advance and retain top talent. Greystar’s compensation strategy is tailored to appropriately reward the skillset and experience that a&nbsp;team member will bring to the organization.Benefits Offered for Part-time Team Members:<ul><li>401(k) with Company Match (eligibility required)</li><li>Employee Assistance Program</li><li>Paid sick time</li></ul>For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar

Student Office Assistant- Euclid Commons (Student Living)

Compensation Type: HourlyCompensation: $16.50Job SummaryThe Office Associate, Allied Health provides general administrative, clerical, project, and legal case management support for a department, division, or other area. This role utilizes basic or advanced office and research skills depending upon position assignment and skill level demands. The incumbent is typically assigned to work within a given department, division, or other area and therefore assumes responsibility for administrative, clerical, and support tasks specific to the assignment. This position also supports the academic functions of all department programs, programmatic accreditation functions, faculty, and Chairperson.Clerical <ul><li>Provides administrative and clerical support to Chairperson, faculty, and staff. Maintains and sets up a filing system that is virtual and physical.</li><li>Files, organizes and cross-indexes virtual and physical files. Completes and process forms, records, and other documents in accordance with established procedures.</li><li>Organizes the ordering and storing of supplies as needed. Assists the department in scheduling/setting up meetings, preparing certificates of completion, running weekly reports, and room scheduling.</li><li>Assists with special events by coordinating rooms and partnering with other departments to ensure successful set-up and execution of special events.</li><li>Maintains confidential or sensitive records and information. Assists faculty with bookstore purchases for books, classroom and office supplies.</li></ul>Customer Service <ul><li>Provides customer service to students, the general public, and others within assigned department or functional area by: furnishing and obtaining information; resolving routine problems; assisting with procedures, processes and requirements; and performing other customer service responsibilities, as necessary.</li><li>Maintains exceptional public relations and customer service to the general public, students, faculty, staff and others. Greets and routes students and other visitors to the appropriate place, answers telephone and routes calls, takes messages, and provides general information about the department.</li><li>Initiates work orders such as housekeeping, general maintenance, etc. and follows through until completion. Furnishes and obtains information and works to resolve issues with the Chairperson.</li><li>Assists with setting up interviews and provides applicant information to the program hiring using Cornerstone. Provides assistance to work study students and helps cover projects to be completed within the department. Communicates with faculty and staff regarding messages and student questions in a timely manner.</li></ul>Financial <ul><li>Runs weekly budget reports. Monitors the program budget accounts and informs the faculty of the amounts left in the accounts, as needed.</li></ul>Culture of Respect<ul><li>Fosters, practices, and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.</li></ul>Minimum Qualifications<ul><li>High School Diploma or GED and one (1) years’ experience in a customer service position.</li><li>State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).</li></ul>WORKING CONDITIONSNormal office working conditions. Regular exposure to moderate noise typical to business offices. CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.Full Time/Part Time:Full timeUnion (If Applicable):Scheduled Hours:40Additional InformationIn order to ensure your application is complete, you must complete the following:<ul><li>Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. </li><li>Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.</li></ul>If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

COLUMBUS STATE COMMUNITY COLLEGE

Office Associate

Compensation Type: SalariedCompensation: $73,000.00Job SummaryThe System Administrator II, Virtualization is a high-level professional position responsible for virtual server and desktop environments. This position will perform technical activities related to supporting the CSCC virtualization environments which includes designing, implementing, maintaining, and troubleshooting the environments. This role may require limited project leadership duties and is the subject matter expert for their assigned systems.ESSENTIAL JOB FUNCTIONSServers, Virtualization &amp; Storage <ul><li>Performs specialized duties involved in the planning, installation, configuration, operation, development, modification, maintenance, and repair of virtualized systems, software, and applications.</li><li>Installs and configures physical servers, including operating systems, software applications, and tools.</li><li>Designs, builds, operates, and maintains virtualization infrastructure in accordance with the College’s needs and recommended best practices.</li></ul>Security, Compliance &amp; Documentation<ul><li>Documents solutions and standard operating procedures (SOPs) to ensure services are delivered in an effective and efficient manner for assigned and related areas of responsibility.</li><li>Ensures policies, procedures, rules, and regulations are being met and followed according to College practices.</li></ul>Management, Monitoring, Troubleshooting <ul><li>Assures minimum service interruptions by analyzing performance, scalability and availability of resources.</li><li>Develops strategies for, and completes performance tuning of, College mission-critical virtualization systems.</li><li>Analyzes, tests, and troubleshoots assigned systems. Performs Tier 3 troubleshooting and serves as an escalation point for any issues Tier 1&amp;2 support are unable to resolve.</li><li>Schedules system downtime with end users and technical staff members to facilitate hardware and software changes following CSCC change management procedures.</li></ul>Architecture, Design &amp; Project Management <ul><li>Understands and documents the technical requirements for new services or service enhancements.</li><li>Advises on technological decisions &amp; provides service implementation estimates.</li><li>Supports the overall operations of assigned environments, ensuring they meet requirements &amp; performance goals.</li><li>Identifies reusable/preconfigured service components or standard products from the market to leverage &amp; assemble the service/solution.</li><li>Works closely with appropriate stakeholders to ensure implementation meets design requirements.</li></ul>Culture of Respect <ul><li>Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.</li></ul>Knowledge, Skills &amp; AbilitiesKnowledge Of: server and desktop virtualization using VMware vSphere, VMware Horizon, and Microsoft Hyper-V; enterprise SAN systems; networking as it relates to virtualization; server hardware monitoring and troubleshooting; Business Continuity &amp; Disaster Recovery; server and desktop operating systems and management; system monitoring and logging.Skill In: verbal and written communication; operating job equipment; planning, scheduling and organizing work; general typing; application of job software programs; application of technical skills in area of specializationAbility To: think creatively and exploit opportunities; simplify and synthesize complex situations with consideration to all elements; work independently demonstrating initiative; develop and maintain effective working relationships with colleagues and stakeholders across the College; effectively work with persons of varying cultures and diversity; analyze technical problems, troubleshoot and draw appropriate conclusions; perform light manual labor for extended periods of time; maintain confidential and sensitive information; maintain accurate and complete work records; coordinate multiple activities and tasks; exhibit flexibility in work schedule and job tasks; apply technical and analytical applicationsAdditional Duties &amp; Responsibilities:<ul><li>Attends all required department meetings and training.</li><li>Required to serve on On-Call/On-Duty rotations for after-hours support, 24/7 availability.</li></ul>MINIMUM EDUCATION AND EXPERIENCE REQUIRED <ul><li>High School Diploma or equivalency.</li><li>At least three (3) years of progressively responsible technical experience managing virtualization infrastructure. *An appropriate combination of education, training, coursework, and experience may qualify a candidate*</li></ul>Work nature &amp; Location: <ul><li>*Remote/Hybrid opportunity in Columbus, OH*</li><li>&nbsp;* Candidates must be Ohio residents, live within 1hours drive of Downtown Columbus, OH </li><li>Must fulfill on-duty requirements, or have the ability to relocate to Ohio if not currently a resident</li></ul>Full Time/Part Time:Full timeUnion (If Applicable):Scheduled Hours:40Additional InformationIn order to ensure your application is complete, you must complete the following:<ul><li>Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. </li><li>Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.</li></ul>If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

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