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Reporting directly to the President, the Vice President and Chief Financial Officer plans and leads the College’s financial services and budget development. The position may also be assigned to lead information technology services, facilities, risk management, financial aid, and/or auxiliary services. &nbsp; The Vice President interacts with every HFC department and works collaboratively with all college constituencies including national and state governmental entities such as the Department of Education, and our local governing authority, the Henry Ford College Board of Trustees.<h2>Core Competencies and Qualifications</h2>We are excited to start the conversation with applicants whose career reflects the following competencies and qualifications. However, less traditional backgrounds and experience that demonstrate proficiency and the ability to perform the essential duties will be evaluated for equivalency to the education and experience, along with the core competencies and qualifications listed below. &nbsp; Core Required Competencies &nbsp;<ul><li>Education:&nbsp;Master’s degree in finance, business, or related field from a regionally accredited institution or CPA licensure (must be current at the time of hire).&nbsp;</li><li>Experience:&nbsp;Minimum 10 years’ progressive financial experience as a controlling manager of budget and accounting operations, including at least 5 years in a leadership role.&nbsp; &nbsp;</li></ul>We seek someone who demonstrates the following Fundamental Values and Personal Qualities: &nbsp;<ul><li>Unquestionable Integrity:&nbsp;Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy. &nbsp;</li><li>Strong Interpersonal Skills:&nbsp;Shows understanding, respect, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.&nbsp; &nbsp;</li><li>Ability to Encourage Resolution:&nbsp;Makes healthy use of tension, and disagreement to promote learning and expand team perspectives; encourages parties to work together towards problem resolution; works with parties to identify a range of acceptable solutions; when appropriate, proposes effective compromises that aim to recognize each parties’ needs; ensures mutual commitment to a solution.&nbsp; &nbsp;</li><li>Teamwork:&nbsp;Encourages and facilitates cooperation, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. &nbsp;</li><li>Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. &nbsp;Determines objectives, sets priorities, and delegates work as appropriate. &nbsp;Accepts responsibility for mistakes. &nbsp;Complies with established control systems and rules. &nbsp;</li></ul>Many candidates will have careers and experiences that reflect:&nbsp; &nbsp;<ul><li>Successful experience in a higher education environment of shared governance and collective bargaining.</li><li>Demonstrated experience with facilities planning and management, including scheduled maintenance and new construction.</li><li>Experience leading and working with diverse populations. &nbsp;</li><li>Commitment to continuous quality improvement efforts both organizationally and individually. &nbsp;</li><li>Demonstrated ability to provide effective leadership in a collaborative and team based environment.&nbsp;</li><li>High level of energy, creativity, enthusiasm, and motivation. &nbsp;</li><li>Ability to manage multiple projects and address changing priorities. &nbsp;</li><li>Proven problem solving and decision making skills. &nbsp;</li><li>A strong commitment to the centrality of the student experience and the mission of community colleges.</li></ul><h2>Essential Duties and Responsibilities including but not limited to</h2>Current Essential Duties: Executive Leadership &nbsp;<ul><li>Serve as a member of the President’s Cabinet; prepare Board of Trustees agenda items as needed; prepare and deliver presentations concerning&nbsp;Finance, Facilities,&nbsp;IT,&nbsp;and Auxiliary Services, activities, projects, needs, and issues.</li><li>Provide consultation and technical expertise to administrators, personnel, and others concerning Finance, Facilities, IT, and Auxiliary Services; respond to inquiries, resolve issues and conflicts, and provide information concerning related laws, codes, standards, requirements, plans, services, accounts, projects, budgets, goals, objectives, rules, regulations, policies, and procedures.</li><li>Direct the preparation and maintenance of a variety of narrative, financial, and statistical reports, files, and records as required by the President and Board of Trustees. Oversees the preparation of federal and state-mandated reporting. &nbsp;</li></ul>Financial Oversight&nbsp; &nbsp;<ul><li>Serve as a chief financial officer for the College; guide the President on strategic matters related to budget development, finance administration, investment activities, facilities services, property management, purchasing, and other administrative concerns; provides for proper internal controls and management of College funds.</li><li>Manage the college’s investments and spending practices with an emphasis on strong stewardship of funds. &nbsp;Direct the budgeting process effectively to establish sound operating and capital budgets and develop and maintain a multi-year financial planning model for use by administration and the Board of Trustees.</li><li>Maintain current knowledge of federal and state policies and directives, and current accounting standards to ensure overall compliance with all governmental agencies impacting College operations, e.g. IRS, US Department of Education, State, etc.; prepare multiple annual and quarterly state reports.</li><li>Prepare or direct preparation of financial statements, business activity reports, financial position forecasts, annual budgets, or reports required by The College Board of Trustees, constituencies and regulatory agencies.</li><li>Evaluate needs for procurement of funds and investment of surpluses and make appropriate recommendations.</li><li>Plan, organize, direct all the staff and functions of the finance operation including payroll, accounting, accounts payable, and student collections.</li><li>Plan, organize, and direct all staff and functions of Purchasing as well as Shipping/Receiving.&nbsp;</li><li>Coordinate the annual College audit with external audit firm.&nbsp; &nbsp;</li></ul>Financial Aid &nbsp;<ul><li>Oversee Financial Aid Department’s responsibility for developing student Pell financial packages, applying scholarship funding to approved students, and addressing Financial Aid eligibility status for students.&nbsp;</li><li>Oversee Financial Aid Department’s processing of all grants for students whether they are Federal, State, or Privately funded.&nbsp;</li><li>Accountable for department submitting governmental agency reports and applications for future student aid.&nbsp;</li><li>Accountable for department monitoring internal and external audits of its operations as well as participating directly with the College’s annual audit.&nbsp;</li><li>Create and maintain departmental policies and procedures that ensure compliance with Federal and State laws in awarding student financial aid. &nbsp;</li></ul>Facilities &nbsp;<ul><li>Coordinate and direct College-wide operations and activities involved in the inspection, cleaning, maintenance, and repair of buildings, facilities, grounds and equipment; identify construction needs and direct the planning, development, scheduling, design, and implementation of construction and renovation projects to meet the educational and operational needs of the College.</li><li>Lead campus sustainability programs, integrating sustainability into the College’s core operating practices, plans, and projects. &nbsp;</li></ul>Information Technology Services &nbsp;<ul><li>Provide guidance to Information Technology Services leadership in the oversight of information technology including information systems infrastructure, network administration, the College’s ERP (including integration with 3rd party systems), academic technology support, and telecommunications systems; and replacement and repair of audio-visual, video, and communications equipment used for instructional and operational support by the College. &nbsp;</li></ul>Auxiliary Services &nbsp;<ul><li>Direct Auxiliary Services operations, activities, and support services such as the Student Café and Bookstore. &nbsp;Administer activities to ensure and enhance cost-effectiveness and quality of related services and products. &nbsp;</li></ul><h2>Additional Information</h2>Procedures for Application and Nomination The salary range for the position is competitive. In determining the salary offer for this role, HFC will consider several key factors such as job knowledge, skills, and experience, as well as internal and external equity. Under the 2024-2025 Exempt Salary Schedule, the expected hiring range for this position is $154,350 to $199,216. &nbsp; Additionally, as part of our total compensation package, HFC offers an extensive range of benefits and programs for its employees including excellent health and dental insurance options, generous time off, and tuition benefits. More information regarding our benefits can be found by visiting the HFC website and accessing the tabs on competitive compensation packages under&nbsp;<a href="https://www.hfcc.edu/human-resources" target="_blank">Human Resources</a>. &nbsp; To apply for the role of Vice President and Chief Financial Officer,&nbsp;please send a completed package to&nbsp;<a href="mailto:VPFinanceSearch@hfcc.edu" target="_blank">VPFinanceSearch@hfcc.edu</a>. The Search Committee will begin a review of completed application packages immediately and continue until an appointment is made. For full consideration, complete application packages must be received by&nbsp;February 21, 2025. &nbsp;&nbsp; Henry Ford College expects the new Vice President and Chief Financial Officer to assume duties on April 22, 2025.&nbsp; A completed application package will include: &nbsp;<ul><li>Resume or curriculum vitae</li><li>Position-specific cover letter</li><li>Two letters of recommendation</li><li>Unofficial transcripts&nbsp;</li></ul>To create an applicant profile in our applicant tracking system (ATS), please visit the Henry Ford College Careers page at&nbsp;<a href="https://www.schooljobs.com/careers/hfcc" target="_blank">https://www.schooljobs.com/careers/hfcc</a>. &nbsp; Confidential nominations and inquiries about the Vice President and Chief Financial Officer position or search may be directed to the Vice President of Human Resources and Strategy, Dr. Lori M. Gonko at&nbsp;<a href="mailto:lmgonko@hfcc.edu" target="_blank">lmgonko@hfcc.edu</a>. Applicants needing reasonable accommodation to participate in the application process should contact the Henry Ford College Office of Human Resources at 313-845-9820.&nbsp; Additional Information:&nbsp; While we have attempted to capture the core functional responsibilities in the role, this position profile is not meant to be all-inclusive.&nbsp;It is intended to summarize the type and level of work performed by the incumbent and is not an exhaustive list of duties, responsibilities, and requirements. Therefore, performing additional job-related duties not listed above may be required and assigned as directed by the College President.

Henry Ford College

Vice President of Finance/Chief Finance Officer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Merchant and Network Services (GMNS) is the merchant network of American Express that acquires and maintains relationships with millions of merchants around the world who welcome American Express-branded Cards. The Merchant Acquisition and Supplier Enablement (MASE) team within GMNS is a nationwide organization comprised of over 160 professionals dedicated to signing and enabling U.S. merchants for AXP Card acceptance.The Manager of Business Development (MBD) is a direct sales position on the Southeast District Sales team within the Charlotte, North Carolina Region of Merchant Acquisition. This position will focus on high value prospects that have an annual sales revenue up to $1B+ within B2B verticals and segments that do not currently accept the Card as a form of payment. This role will also work closely with our Global Commercial Services (GCS) and the Regional Centralized Client Management teams to expand B2B coverage, drive charge volume, and a focus on Welcomed Acceptance. The successful candidate will use his/ her in-depth knowledge of American Express and target industries to partner with prospects and internal stakeholders across the blue box to devise and implement innovative deal constructs to unlock previously untapped opportunities.Qualifications:<ul><li>&nbsp;Track record of conceiving, structuring, selling in, and implementing creative, innovative deals</li><li>&nbsp;Ensures proper business process, conduct and compliance controls and adherence</li><li>&nbsp;Demonstrated ability to form relationships and drive consensus with key internal stakeholders, including pricing, legal, Card issuers, Risk, and other internal partners</li><li>&nbsp;Strong financial acumen. Excellent financial and analytical skills used to prepare and present quantitative analyses to prospects.</li><li>&nbsp;Strong primary and secondary account/ industry research skills; demonstrated ability to leverage professional network and third-party sources to develop deep understanding of prospect needs, anticipated objections, and potential leverage points</li><li>&nbsp;Excellent communication skills, both written and verbal. Strong executive presence.</li><li>&nbsp;Strong negotiation skills; demonstrated ability in building rapport and earning credibility with prospects.</li><li>&nbsp;Flexible; comfortable in a fast-paced environment with evolving priorities and changes in direction.</li><li>4 year degree preferred.</li><li>5+ years of successful outside sales experience preferred.&nbsp;</li><li>&nbsp;Proficiency with Salesforce.com an asset.</li><li>Candidate must reside or be willing to relocate on their own to Charlotte metro in North Carolina.&nbsp;</li></ul>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $70,000.00 to $125,000.00 annually + sales incentive + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Manager - Business Development - Sales

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.American Express’ Global Financial Crimes Compliance (GFCC) team is responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company’s enterprise-wide AML function. GFCC is part of the broader Global Risk &amp; Compliance organization.&nbsp;The GFCC Risk Management team facilitates alignment across GFCC teams in managing processes and controls and reporting and metrics for GFCC.Responsibilities include management and oversight of formal and internal management reporting, metrics, and identification of key risk indicators; managing development of processes and controls to ensure efficiency and sustainability; and management and execution of the centralized GFCC risk assessment process for the customer risk rating and money laundering assessment.Role of Manager, GFCC Reporting Team&nbsp;The GFCC Reporting team sits within the GFCC Risk Management team and is responsible for reporting and metrics for GFCC. Reporting to the Director of GFCC Reporting, the successful candidate will have responsibilities in supporting GFCC program areas by providing enhanced visibility and oversight of critical operational processes, including technology projects and the GFCC’s MIS reporting program.Responsibilities<ul><li>Collaborate with technology and product teams within American Express Technology to drive new and enhanced reporting requirements, including the prioritization of initiatives related to large scale compliance projects;</li><li>Oversee and collaborate with the reporting product owner(s) and GFCC stakeholders to gather and envision business requirements, manage User Acceptance Testing, and communicate releases;</li><li>Engage with stakeholders to determine reporting needs for regulatory changes, new products, business initiatives and drive automation for manual processes;</li><li>Participate in the design of insightful and compelling summary reporting and dashboards;</li><li>Manage the development and preparation of reporting for internal teams, senior leaders and lines of business; participate in regular validation of reports and manage the documentation and tracking around reporting enhancements;</li><li>Conduct data analysis, issue resolution, and ad hoc data pulls for audit and exam responses;</li><li>Collaborate with stakeholders to promote GFCC reporting and facilitate engagement and usage;</li><li>Manage projects in support of the broader program, as needed.</li></ul>Qualifications<ul><li>5+ years of work experience in program governance, project management, product management, data management, strategy development and/or implementation preferably within a compliance or risk management organization.</li><li>Decisive self-starter with high degree of accountability, solution focused and able to successfully balance multiple priorities over both the short and long term in a deadline-intensive environment.</li><li>Proven ability to collaborate closely with multiple stakeholders to ensure effective delivery of initiatives</li><li>Ability to initiate and drive projects to completion, navigate ambiguity and proactively anticipate and address challenges</li><li>Strong management, collaboration, organizational, and interpersonal skills with ability to motivate and engage stakeholders</li><li>Excellent communication skills, both written and verbal, with proven ability to translate findings into impactful communications and presentations to senior leadership, regulators, etc.</li><li>Exceptional attention to detail and organizational skills, an extremely positive “can-do” attitude and a personal brand that is known for delivering win-win solutions</li><li>Bachelor's degree required, advanced degree preferred</li><li>Advanced excel skills (Pivot tables, Macros or Power Query) and experience using data visualization tools (such as PowerBI, Tableau, MicroStrategy) a plus</li><li>Proven to have a global mindset; able to work well across time zones and work cultures.</li><li>A working knowledge of the Financial Crimes program would be beneficial, although not essential, as would experience within Operational Excellence or Compliance.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Compliance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path.&nbsp;American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team is responsible for helping AENB attain all established operational and financial goals as well as ensuring ongoing adherence with laws and regulations governing Bank policies and procedures.The AENB Strategy and Execution Team includes multiple functions within AENB HQ including AENB Strategic Plan and Bank Products, the Enterprise Project Management Office (EPMO), and the AENB Customer Remediation Strategy.&nbsp;The objective of the Customer Remediation Strategy Team is to effectively serve as the business product owner of certain platforms and processes used to execute customer remediations and to establish centralized strategies and protocols concerning financial and non-financial remediations to ensure we deliver on our promises to customers in a complete and accurate manner. &nbsp;The AENB Strategy and Execution Team is looking for a Business Execution, Customer Remediation Manager that will ensure Customer Remediation is executed in an accurate and complete manner across all Lines of Business. Their primary responsibility will be collaborating across business units to understand varying and often complex scenarios requiring financial and non-financial remediation of customers. They will need to work closely across lines of business and understand relevant risk governance frameworks including those related to issues management to help effectuate accurate and complete financial and non-financial remediation through platforms and processes that are owned by this team.&nbsp;The successful candidate will be a strong compliance professional with a risk and control mindset that excels at cross-functional collaboration.&nbsp;How will you make an impact in this role?<ul><li>Contribute to a culture of ownership, process excellence. follow-through, and cross-functional collaboration.</li><li>Implement strategies and protocols to drive accurate and complete customer remediations consistent with products and value propositions.</li><li>Implement training initiatives that effectively drive adoption of Customer Remediation Strategy protocols with clear accountability across the organization.</li><li>Ensure remediation strategies and protocols align with customer product features and value propositions as they evolve.</li><li>Maintain an external perspective on applicable oversight and governance policies and frameworks that impact remediation strategies.</li></ul>Minimum Qualifications<ul><li>Bachelor’s Degree</li><li>Experience in operational and/or compliance risk management, product development and/or change management.</li><li>Highly motivated self-starter with outstanding analytical, problem-solving, written, and oral communication skills and a strong attention to detail.</li><li>Project management skills, ability to prioritize and complete tasks.</li><li>Ability to build strong relationships with all band levels and work effectively in a matrixed, collaborative team environment.</li><li>Demonstrated ability to effectively engage, lead, educate, influence and collaborate to drive results.</li></ul>Preferred Qualifications<ul><li>High degree of familiarity with SharePoint, PowerPoint, Word and Excel</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

Manager - Business Execution - Customer Remediation

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.American Express’s Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU), within Global Financial Crimes Compliance (GFCC), in partnership provide end-to-end support and oversight of global financial crimes investigations. In conjunction with GFCC partners, the GFCSU and USIU develop and implement automated transaction monitoring rules, reports, and other processes designed to identify activity potentially indicative of criminal behavior. The GFCSU and USIU also investigate potentially suspicious financial activity and, when appropriate, file suspicious activity reports (SARs) with the Financial Crimes Enforcement Network (FinCEN), which is part of the U.S. Department of the Treasury, and/or refers matters to internal compliance partners for review and reporting globally. In addition, the GFCSU and USIU manage risk associated with politically exposed persons and persons and entities on core sanctions and risk lists through regular screening, and manage risk associated with improper payments that could be indicative of bribery, corruption, or other illicit activity by reviewing internal American Express payments and expenditures. The GFCSU and USIU together perform a critical role in ensuring that American Express complies with all applicable laws and regulations, including the Bank Secrecy Act (BSA), the USA PATRIOT Act, and the Foreign Corrupt Practices Act, and provides law enforcement with key information for the investigation and prosecution of money laundering and terrorist financing, credit card fraud, identity theft, and other criminal activity.A successful analyst on the FIU team will:<ul><li>Conduct time-sensitive, meticulous initial investigations, analyzing each instance of potential money laundering activity and/or suspicious financial activity across multiple jurisdictions and countries, utilizing a wide variety of research and analytical tools.</li><li>Produce well-written reports detailing and analyzing potentially suspicious activity for review by a secondary reviewer.</li><li>Assist with streamlining casework and with additional projects to aid the Investigations team.</li><li>Build strong relationships with strategic partners across the unit to ensure effective coordination of significant investigations.</li><li>Demonstrate a keen attention to detail in investigation, analysis, and writing.</li><li>Collaborate proactively with colleagues in a hybrid work environment to work through investigative roadblocks.</li></ul>Ideal candidates will exhibit investigative, research intensive, and/or writing skills, while meeting the following qualifications:<ul><li>Knowledge or experience in audit, investigations, or in the broader financial industry</li><li>High level of professionalism, self-motivation and sense of urgency</li><li>Proven ability to analyze large amounts of data in order to report critical information.</li><li>Strong communication and interpersonal skills</li><li>Proficiency in researching information for business related purposes.</li><li>Experience with Microsoft Word, Excel, and Outlook</li><li>Knowledge of American Express products and systems is preferred.</li><li>High school diploma: Bachelor's degree preferred</li></ul>Salary Range: $20.00 to $33.65 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Compliance Assistant - AML Investigations

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?The Colleague Experience Group (CEG) – our internal Human Resources function – has a simple vision: to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.The Vice President (VP), Colleague Strategic Partner (HR Business Partner) role will support the Technology business unit. Specifically, this VP will serve as the leader of the Colleague Experience Group (CEG) Strategic Partner for the Chief Technology Office, Enterprise Platforms and Technology Business Enablement, and US Consumer &amp; Digital Technology. &nbsp;The VP, Colleague Strategic Partner is accountable for executing on our vision of delivering a great colleague experience, growing the best talent, and partnering with business leaders in the delivery of multiple strategic priorities and projects. Responsibilities:<ul><li>Act as a key strategic thought-partner to business leaders, providing high impact consultation and solutions using a practical and data-driven approach</li><li>Engage actively in organizational effectiveness and change efforts, serving as the expert in how change is led and sustained to enable business priorities</li><li>Build and drive a talent strategy that drives business performance, nurtures a culture that supports agility, and develops leaders who can lead, manage, and sustain change</li><li>Integrate inclusive leadership behaviors and build a workforce that is representative of our customers and the communities in which we operate.</li><li>Set and hold a high bar for performance by defining high/low performance and holding leaders accountable to managing their talent against these standards, with a large focus on control and compliance</li><li>Understand and improve the ‘moments that matter’ in the careers of our colleagues.</li><li>Design products, processes and tools informed by colleague data and insights.&nbsp;Co-create&nbsp;with business leaders and CEG colleagues to ensure the solutions meet business needs.</li><li>Lead a team of one direct report </li></ul>Minimum Qualifications<ul><li>Ability to build strong relationships and collaborate with senior leadership, business partners and across CEG</li><li>Strategic thinking: develop ideas that drive meaningful colleague experiences and competitive advantage.</li><li>Business acumen: understand our business strategy, plans, and the impact of internal and external factors.</li><li>Experience in Human Resources Business Partner related disciplines including but not limited to experience and understanding of consulting, coaching, talent, recruitment, performance, leadership and change management&nbsp;</li><li>Ability to coach and influence leadership and navigate difficult conversations</li><li>Demonstrated ability to use data to develop insights, make decisions, create solutions, and drive continuous improvement.</li><li>Knowledge of multiple Human Resource disciplines, including colleague labor relations, talent management, inclusion and diversity, organizational effectiveness, compensation, and leadership development.</li><li>A global mindset and experience with large, complex client groups across geographies</li><li>Deep understanding of our business and talent across the enterprise</li></ul>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positionsSalary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

VP, Colleague Strategic Partner

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team is responsible for helping AENB attain all established operational and financial goals as well as ensuring ongoing adherence with laws and regulations governing Bank policies and procedures.The AENB Strategy and Execution Team includes multiple functions within AENB HQ including AENB Strategic Plan and Bank Products, the Enterprise Project Management Office (EPMO), and the AENB Customer Remediation Strategy.&nbsp;The objective of the Customer Remediation Strategy Team is to effectively serve as the business product owner of certain platforms and processes used to execute customer remediations and to establish centralized strategies and protocols concerning financial and non-financial remediations to ensure we deliver on our promises to customers in a complete and accurate manner. &nbsp;The AENB Strategy and Execution Team is looking for a Customer Remediation Governance Manager that will ensure risk management is embedded in the day-to-day operations of the Customer Remediation Strategy Team. Their primary responsibility will be managing governance for critical platforms and processes relating to Customer Remediation. They will define governance and lifecycle requirements for remediations through published protocols that enforce consistent execution.The successful candidate will be a strong compliance professional with a risk and control mindset that excels at cross-functional collaboration.&nbsp;How will you make an impact in this role?<ul><li>Contribute to a culture of ownership, process excellence, follow-through, and cross-functional collaboration.</li><li>Business Management of the PRSA/RCSA(s) and controls applicable to the Customer Remediation Strategy Team.</li><li>Support the day-to-day internal and external exam management process, including Second Line and IAG reviews and regulatory engagements.</li><li>Implement specific procedures and additional standards (i.e., escalation protocols), related to the execution of Customer Remediation.</li><li>Collaborate with other teams across American Express to ensure end-to-end view of AENB customer remediation is covered from a controls perspective.</li><li>Monitor the integration of regulatory changes &amp; updates into the Customer Remediation framework and training materials.</li><li>Maintain an external perspective on topical risk information, best practices and regulatory updates relevant to the AENB platforms.</li></ul>Minimum Qualifications<ul><li>Bachelor’s Degree</li><li>Experience in risk management, compliance or audit (risk policies, procedures and controls).</li><li>Understanding of critical risk management lifecycle activities.</li><li>Highly motivated self-starter with outstanding analytical, problem-solving, written, and oral communication skills and a strong attention to detail.</li><li>Project management skills, ability to prioritize and complete tasks.</li><li>Ability to build strong relationships with all band levels and work effectively in a matrixed, collaborative team environment.</li><li>Demonstrated ability to effectively engage, lead, educate, influence and collaborate to drive results.</li></ul>Preferred Qualifications<ul><li>Experience with data analytics</li><li>Issue management and/or customer remediation experience</li><li>High degree of familiarity with SharePoint, PowerPoint, Word and Excel.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

Manager - Governance - Customer Remediation

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Here in&nbsp;Credit &amp; Fraud Risk, our role at American Express is to drive prudent business growth while living out the high standards of our service heritage. This means proactively increasing borrowing capacity where we can. It means integrating our technical systems, so we speak with one voice across interactions. It means providing expertise for new product launches. And when we give customers bad news, it means offering options and avenues of appeal, so we move beyond one episode to win their future business. Purposeful, ambitious, insatiable, analytical, collaborative and courageous are the hallmarks of our Credit and Fraud Risk colleagues.The objective of the Credit &amp; Fraud Risk Control Management Issues, Events &amp; Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.Credit &amp; Fraud Risk&nbsp;is looking for a Sr. Manager of Issues, Events &amp; Remediation focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Manager, Credit &amp;Fraud Risk Issues, Events &amp; Remediation will:<ul><li>Support remediation of issues by influencing BU, who own and execute issue/Operational Risk Event (ORE) remediation</li><li>Investigate and conduct root cause analysis to address repeated issue types</li><li>Perform quality assurance on documentation of issue/ORE type, urgency, severity/impact (e.g., impact analysis), and investigate as necessary to understand and address the root causes</li><li>Scope &amp; triage areas of the remediation process, including tracking progress, validating resolution efficacy, communicating status updates to stakeholders to embed accountability along the process, collaborating with other Operational Risk Management (ORM) teams as necessary</li><li>Review quality assurance documentation and maintenance of records of issues/OREs and remediations to ensure transparency and accountability in the issue management process</li><li>Analyze trends in issues and events to identify potential systemic risks or control weaknesses within BU processes</li><li>Support the End-to-End (E2E) BU issue resolution process, embedding accountability and ensuring lessons learned are integrated into future ORM practices</li><li>Perform sample testing of issues to ensure resolution is complete and effective</li><li>Opine on specific control enhancements related to issues</li><li>Liase with key stakeholders, including business unit partners and compliance colleagues, to facilitate effective issue management and resolution</li><li>Review and advise the preparation of detailed reports on issue status, trends, and outcomes to senior management and governance committees</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:&nbsp;<ul><li>4+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.</li></ul>Preferred&nbsp;Qualifications:&nbsp;<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;<ul><li>Scoping, prioritizing, and support remediation of operational issues</li><li>Managing investigation and conducting root cause analysis to address repeated operational risk issue types</li><li>Performing quality assurance on documentation of operational risk issues and events</li><li>Overseeing BU remediation process for operational risk issues and events</li><li>Reviewing documentation and maintaining records of operational risk issues and events to ensure transparency and accountability</li><li>Overseeing the BU E2E issue resolution process, embedding accountability and ensuring lessons learned are integrated into future operational risk management practices</li></ul></li><li>Experience in financial services industry</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager - Control Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Enterprise Digital Application Experiences team is a core part of cardmember acquisition, having responsibility for growing new accounts acquired, billed business acquired, and accounts receivable by accelerating the completed applications experiences for our global customer base.In this role, you will support the acquisition experience for the US Consumer market. Your goal will be to provide a robust and streamlined experience for our applicants. You will anticipate capabilities needed to address regulatory requirements, streamline the application process, and simplify the jobs of our customer service team. &nbsp;You will do this by working in partnership with teams across US Consumer to develop an understanding of customer needs across all channels such as online, telemarketing, in-person, and partner.You will work among high performing engineering and product teams. You will have a real passion for using technology to build user-centric solutions to challenging problems, for bold decision-making and for digital innovation. You will enjoy being challenged in a fun, collaborative, diverse and inclusive team environment.&nbsp;Does this sound like you?As an Associate Product Manager, you will:<ul><li>Help define the product vision, strategy, roadmap and growth opportunities</li><li>Assist in prioritizing features and user stories to ensure that work focuses on those with maximum value that are aligned with the product strategy</li><li>Work closely with your partners and colleagues to create and maintain a feature backlog</li><li>Craft high quality user stories with robust acceptance criteria</li><li>Take part in&nbsp;the iteration planning and product release plans, creating clear sprint/increment goals</li><li>Take part in delivery of features as they progress through the development lifecycle, mitigating impediments and tracking completion against sprint/increment goals</li><li>Develop a keen understanding of the customer experience, researching and analyzing user experience data and analytics to identify and quantify opportunity areas.</li><li>Keep up to date with industry, competitor, and new trends</li></ul>Qualifications:You should have the following skills and qualifications:<ul><li>1-2 years Experience in Product Management/Development</li><li>Passion for creating best-in-class products and customer experiences with a customer-first mindset</li><li>Ability to build, maintain and prioritize a product backlog</li><li>Proven track record with consumer-facing product(s) and a core product vision</li><li>Ability to effectively adapt under changing task priorities and in a fast-paced environment</li><li>Highly organized, critical thinker with a strong attention to detail</li><li>Excellent communication and collaboration skills. Able to simplify complex ideas, navigate cross-functional teams and build relationships, influence decisions, and deliver on shared objectives</li><li>Demonstrated ability to analyze data and processes to identify creative solutions and drive incremental improvement </li><li>Driven, curious and diligent problem solver with a willingness to learn, challenge the status quo and collaborate to make an impact </li><li>Experience in matrix organizations and cross-functional environments</li><li>Bachelor’s Degree&nbsp;</li><li>Experience with Agile software development and collaboration tools such as Rally Software, Atlassian (JIRA) Suite, Slack a plus</li><li>Eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Associate-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Merchant &amp; Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally.GMNS is looking for an Executive Assistant focused on supporting senior leaders in the GMNS Control Management organization. Daily activities include calendar management, logistics coordination, expense management. This position is an integral part of a dynamic and fast paced team that requires seamless collaboration and coordination across a wide range of businesses and band levels with accuracy, flexibility, and attention to detail. The ideal candidate must have experience in handling a wide range of administrative related tasks, have an interest and passion in supporting leaders and be able to work confidently and independently. Critical to the success of this position is the development of positive working relationships with a wide range of colleagues both within and outside of GMNS. Additionally, this role will partner closely with the Manager Assistants, Leaders and other EAs within the organization.The Executive Assistant will:<ul><li>Proactively manage calendar appointments in multiple time zones.</li><li>Accommodating to last minute changes and urgent business needs as required.</li><li>Set the approach for how the VPs spend their time and proactively manage calendar based on this strategy, top priorities and when they will be in office.</li><li>Actively flag and problem solve constraints such as determining delegates when attendees are unable to attend and ensuring read-ahead materials are provided when required.</li><li>Coordinate and perform monthly activities to include, but not limited to, consolidating organization charts, distribution lists and compiling information i.e., mid &amp; year end feedback.</li><li>Manage the team calendar and ensure it is both up to date and accessible</li><li>Provide detailed itineraries of trips, including hotel arrangements, transfers, meetings scheduled, contact details, addresses etc.&nbsp;</li><li>Arrange and manage meetings, including scheduling of conference rooms, coordinating food, logistics, etc.</li><li>Assist in tracking team expenditure and monitor T&amp;E and budget.</li><li>Assisting with recruitment for the team as needed which includes scheduling of interviews and associated tasks.</li><li>Assist in preparing select PowerPoint presentations</li><li>Perform other related projects and duties as requested.</li></ul>Required Qualifications:<ul><li>Experience in an executive assistant capacity in a fast-paced environment for large global companies</li><li>Able to anticipate well, ask the right questions before problems arise and escalate matters accordingly</li><li>Highly proficient technical skills (Microsoft Outlook, Excel, Word, Power Point)</li><li>Proficiency and experience in using&nbsp;Windows/macOS and Slack&nbsp;&nbsp;</li><li>Highest degree of integrity, professionalism, diplomacy, and discretion required</li><li>Capable of handling multiple tasks efficiently and meet tight deadlines</li><li>Must demonstrate good judgment and decision-making capabilities</li><li>Must be a resourceful and independent thinker</li><li>Must be a self-starter with excellent prioritization skills</li><li>Excellent verbal and written communication skills</li><li>Highly developed organizational and time management skills with careful attention to detail</li><li>Ability to prioritize and manage multiple tasks simultaneously</li></ul>ORMCMSalary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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