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Job Description and RequirementsThe RBFCU Branch Operations Team is seeking a full time Branch Member Service Representative in the Bulverde Crossing branch location starting at $20.00/hour!Bilingual in Spanish and English?&nbsp; Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification. The Bulverde Crossing branch is located at: 155 Bulverde Crossing, Bulverde, TX 78163.As a Branch Member Service Representative (MSR) you will be the face of RBFCU, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions.&nbsp; You’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your professionalism, initiative and desire to learn and grow with our Path to Promotion and award winning Learning and Development program. &nbsp;If you&nbsp;have a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you.Essential Functions and Responsibilities: <ul><li>Provide enthusiastic, professional, quality, prompt and courteous service to members, prospective members, and RBFCU team.</li><li>Process a variety of face to face transactions and maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.</li><li>Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.</li><li>Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.</li><li>Prepare various teller reports, and escort members into designated areas when requested.</li><li>Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.</li><li>Observe safety and security procedures, and report potentially unsafe conditions.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Six months of work experience (financial institution, customer service or sales experience preferred)&nbsp;</li><li>Must be able to work a flexible Monday through Saturday schedule</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Excellent communication and interpersonal skills</li><li>Ability to apply common sense understanding to carry out detailed and somewhat involved written or oral instructions</li><li>Ability to handle problems involving a few concrete variables in standardized situations</li><li>Proficient in utilizing PC, software and other office equipment</li><li>Teamwork and dedication to developing strong relationships with coworkers</li><li>Able to move over 50 pounds (coin bins occasionally) and sit or stand for long periods of time</li><li>Good vision (correctable), hearing, and manual dexterity</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

RBFCU

Bulverde Crossing Branch Member Service Representative - Full Time

Job Description and RequirementsThe Assistant Branch Manager (ABM) is responsible for all daily operations of the branch to include overall efficiency, fraud mitigation, staff placement, goal attainment, creating motivation for product empowerment while ensuring compliance with all applicable regulatory laws and internal policies and procedures. In addition, the ABM acts as a role model providing consistent guidance and information to employees and members thus enhancing the staff and member experience and assumes the AVP/BM duties in the absence of the Branch Manager.&nbsp;Essential Functions and Responsibilities:<ul><li>Manage the daily operations of the branch to ensure business is conducted in a professional and timely manner to ensure quality member service and if applicable submitting necessary tickets to address critical items needing attention. &nbsp;</li><li>Mitigate risk by ensuring compliance with regulatory laws, policies, and procedures.&nbsp;</li><li>Maintain responsibility for cash audit and management of branch to include outages, limit adjustment, and cash requirements.&nbsp;</li><li>Utilize critical thinking to perform impromptu decisions when resources are not readily available. &nbsp;</li><li>Orchestrate maximum efficiency with staffing resources while maintaining compliance and quality member service including scheduling staff for additional duties to aid contact center staff by taking reservist calls. &nbsp;</li><li>Review, support, and manage statistical information for the branch.&nbsp;</li><li>Work with relevant subject matter experts within business units to ensure content is accurate, up to date and easy to understand, and training materials are updated. &nbsp;</li><li>Instill cohesion and motivate staff to peak development potential earning attainment of steps needed for promotion. &nbsp;&nbsp;</li><li>Conduct staff development, goal setting, coaching, and growth by identifying strengths and opportunities of branch staff through shadowing and one-on-one documented sessions.&nbsp;</li><li>Ensure proper cross-selling of products and services by coaching or offering to members and allowing the member to decide.&nbsp;</li><li>Coach to analyze all deposited items for fraud and all interactions for potential impersonation to minimize fraud losses and mitigate risk.&nbsp;</li><li>Handle escalated member issues and complaint management, to include appropriate steps within state and federal regulations. Oversee the resolution process and applicable training based on the complaint presented.</li><li>Manage QA audit risk findings, audits of sales referrals for compliance with sales and service incentive policy and Quality Control performed on the branch and any other branch related reporting. &nbsp;</li><li>Responsible for assessment of facilities and property to ensure are in working order.&nbsp;</li><li>All other duties as assigned (note:&nbsp; essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School Diploma or GED</li><li>Minimum one year of branch operations supervisory/management experience</li><li>Minimum three years of financial institution&nbsp;experience</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Must be able to work a flexible Monday through Saturday schedule</li><li>Proven track record of managing branch risk, developing relationships through various channels, and working with other team members to manage risk</li><li>Teamwork and dedication to develop strong working relationships within the organization</li><li>Ability to analyze, develop, manage and improve processes and system/product architecture</li><li>Excellent time management, organizational, problem-solving skills, and ability to meet deadlines</li><li>Must be proficient in utilizing PC, Microsoft Applications software, Internet Explorer, and other office equipment</li><li>Ability to work well in a team environment and develop strong working relationships with external parties &nbsp;</li><li>Must have the ability to clearly communicate effectively verbally and in writing</li></ul>Preferred:<ul><li>Two years of branch operations supervisory/management experience </li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Assistant Branch Manager LV - Allen

Job Description and RequirementsThe RBFCU Branch Operations Team is seeking a full time float for our Collin County Region starting at $20.00/hour!&nbsp;Bilingual in Spanish and English?&nbsp; Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification.We are also offering a sign-on bonus for Branch Member Service Representatives! New hires will receive $250 in their first paycheck, $500 following 90 days of employment, and $500 following six months of employment (applicable taxes and withholdings). Join our team today!Candidates selected for this position must be able to work at all of our Dallas region area branch locations to meet our growing staffing needs.Branch locations include: Allen, DNT El Dorado, Frisco, McKinney, and Garland branches.&nbsp;As a Branch Member Service Representative (MSR) you will be the face of RBFCU, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions.&nbsp; You’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your professionalism, initiative and desire to learn and grow with our Path to Promotion and award winning Learning and Development program. &nbsp;If you&nbsp;have a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you. Essential Functions and Responsibilities: <ul><li>Provide enthusiastic, professional, quality, prompt and courteous service to members, prospective members, and RBFCU team.</li><li>Process a variety of face to face transactions and maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.</li><li>Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.</li><li>Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.</li><li>Prepare various teller reports, and escort members into designated areas when requested.</li><li>Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.</li><li>Observe safety and security procedures, and report potentially unsafe conditions.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Six months of work experience (financial institution, customer service or sales experience preferred)&nbsp;</li><li>Must be able to work a flexible Monday through Saturday schedule</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Excellent communication and interpersonal skills</li><li>Ability to apply common sense understanding to carry out detailed and somewhat involved written or oral instructions</li><li>Ability to handle problems involving a few concrete variables in standardized situations</li><li>Proficient in utilizing PC, software and other office equipment</li><li>Teamwork and dedication to developing strong relationships with coworkers</li><li>Able to move over 50 pounds (coin bins occasionally) and sit or stand for long periods of time</li><li>Good vision (correctable), hearing, and manual dexterity</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Collin County Region Branch Member Service Representative - Full Time Sign-On Bonus

Job Description and RequirementsThe RBFCU Branch Operations Team is seeking a full time Branch Member Service Representative in the DNT El Dorado branch location starting at $20.00/hour!Bilingual in Spanish and English? Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification.We are also offering a sign-on bonus for Branch Member Service Representatives! New hires will receive $250 in their first paycheck, $500 following 90 days of employment, and $500 following six months of employment (applicable taxes and withholdings). Join our team today! ​ The DNT El Dorado branch is located at: 11350 Dallas North Tollway Frisco, Texas 75034As a Branch Member Service Representative (MSR) you will be the face of RBFCU, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions.&nbsp; You’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your professionalism, initiative and desire to learn and grow with our Path to Promotion and award winning Learning and Development program. &nbsp;If you&nbsp;have a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you.Essential Functions and Responsibilities: <ul><li>Provide enthusiastic, professional, quality, prompt, and courteous service to members, prospective members, and RBFCU team.</li><li>Process a variety of transactions in various settings that may include in person, video conference, drive-thru, and telephonic engagement channels.</li><li>Maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.</li><li>Perform in the capacity of Branch Reservist taking calls for the Member Service Center to handle incoming requests from members via this channel.</li><li>Assess all deposits for potential fraud and each interaction for impersonation to mitigate fraud losses.</li><li>Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.</li><li>Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.</li><li>Prepare various teller reports, and escort members into designated areas when requested.</li><li>Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.</li><li>Promote product engagement and meet and preferably exceed minimum sales goals by demonstrating continued and sustained initiative to learning and offering products and services to members by using communication and listening skills to determine member needs.</li><li>Support our cross-serve/sales culture to ensure branch standards are achieved or exceeded.</li><li>Observe safety and security procedures, and report potentially unsafe conditions.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Six months of work experience (financial institution, customer service or sales experience preferred)&nbsp;</li><li>Attendance and promptness are pertinent; must be able to work a flexible Monday through Saturday schedule</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Excellent communication and interpersonal skills</li><li>Ability to solve problems, make timely and informed decisions, and apply common sense to carry out detailed written or oral instructions</li><li>Proficient in utilizing PC, software and other office equipment</li><li>Ability to sit or stand for extended periods of time</li><li>Good vision (correctable), hearing, and manual dexterity; must be able to reach with hands and arms; must be able to speak clearly</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

DNT El Dorado Branch Member Service Representative - Full Time with Sign-On Bonus

Job Description and RequirementsThe RBFCU Branch Operations Team is seeking a full time Branch Member Service Representative in the Plano branch location starting at $20.00/hour!Bilingual in Spanish and English? Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification.We are also offering a sign-on bonus for Branch Member Service Representatives! New hires will receive $250 in their first paycheck, $500 following 90 days of employment, and $500 following six months of employment (applicable taxes and withholdings). Join our team today! ​ The Plano branch is located at: 18010 Dallas Parkway, Plano, TX 75093.As a Branch Member Service Representative (MSR) you will be the face of RBFCU, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions.&nbsp; You’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your professionalism, initiative and desire to learn and grow with our Path to Promotion and award winning Learning and Development program. &nbsp;If you&nbsp;have a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you.Essential Functions and Responsibilities: <ul><li>Provide enthusiastic, professional, quality, prompt, and courteous service to members, prospective members, and RBFCU team.</li><li>Process a variety of transactions in various settings that may include in person, video conference, drive-thru, and telephonic engagement channels.</li><li>Maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.</li><li>Perform in the capacity of Branch Reservist taking calls for the Member Service Center to handle incoming requests from members via this channel.</li><li>Assess all deposits for potential fraud and each interaction for impersonation to mitigate fraud losses.</li><li>Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.</li><li>Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.</li><li>Prepare various teller reports, and escort members into designated areas when requested.</li><li>Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.</li><li>Promote product engagement and meet and preferably exceed minimum sales goals by demonstrating continued and sustained initiative to learning and offering products and services to members by using communication and listening skills to determine member needs.</li><li>Support our cross-serve/sales culture to ensure branch standards are achieved or exceeded.</li><li>Observe safety and security procedures, and report potentially unsafe conditions.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Six months of work experience (financial institution, customer service or sales experience preferred)&nbsp;</li><li>Attendance and promptness are pertinent; must be able to work a flexible Monday through Saturday schedule</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Excellent communication and interpersonal skills</li><li>Ability to solve problems, make timely and informed decisions, and apply common sense to carry out detailed written or oral instructions</li><li>Proficient in utilizing PC, software and other office equipment</li><li>Ability to sit or stand for extended periods of time</li><li>Good vision (correctable), hearing, and manual dexterity; must be able to reach with hands and arms; must be able to speak clearly</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Plano Branch Member Service Representative - Full Time with Sign-On Bonus

Job Description and RequirementsThe RBFCU Branch Operations Team is seeking a full time Branch Member Service Representative in the Allen branch location starting at $20.00/hour!Bilingual in Spanish and English? Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification.We are also offering a sign-on bonus for Branch Member Service Representatives! New hires will receive $250 in their first paycheck, $500 following 90 days of employment, and $500 following six months of employment (applicable taxes and withholdings). Join our team today! ​ The Allen branch is located at: 404 E. Stacy Road, Allen, TX 75002.As a Branch Member Service Representative (MSR) you will be the face of RBFCU, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions.&nbsp; You’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your professionalism, initiative and desire to learn and grow with our Path to Promotion and award winning Learning and Development program. &nbsp;If you&nbsp;have a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you.Essential Functions and Responsibilities: <ul><li>Provide enthusiastic, professional, quality, prompt, and courteous service to members, prospective members, and RBFCU team.</li><li>Process a variety of transactions in various settings that may include in person, video conference, drive-thru, and telephonic engagement channels.</li><li>Maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.</li><li>Perform in the capacity of Branch Reservist taking calls for the Member Service Center to handle incoming requests from members via this channel.</li><li>Assess all deposits for potential fraud and each interaction for impersonation to mitigate fraud losses.</li><li>Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.</li><li>Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.</li><li>Prepare various teller reports, and escort members into designated areas when requested.</li><li>Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.</li><li>Promote product engagement and meet and preferably exceed minimum sales goals by demonstrating continued and sustained initiative to learning and offering products and services to members by using communication and listening skills to determine member needs.</li><li>Support our cross-serve/sales culture to ensure branch standards are achieved or exceeded.</li><li>Observe safety and security procedures, and report potentially unsafe conditions.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Six months of work experience (financial institution, customer service or sales experience preferred)&nbsp;</li><li>Attendance and promptness are pertinent; must be able to work a flexible Monday through Saturday schedule</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Excellent communication and interpersonal skills</li><li>Ability to solve problems, make timely and informed decisions, and apply common sense to carry out detailed written or oral instructions</li><li>Proficient in utilizing PC, software and other office equipment</li><li>Ability to sit or stand for extended periods of time</li><li>Good vision (correctable), hearing, and manual dexterity; must be able to reach with hands and arms; must be able to speak clearly</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Allen Branch Member Service Representative - Full Time with Sign-On Bonus

Job Description and RequirementsRandolph-Brooks Federal Credit Union is seeking candidates for full time employment opportunities with our Member Service Call Center team starting at $20.00/hour!Bilingual in Spanish and English?&nbsp; Candidates can earn an additional $2.00 differential upon the successful completion of the RBFCU Bilingual Spanish/English certification.&nbsp;The Member Service Call Center Representative will have the ability to work from home after a period of training and performance evaluations (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1Ikea-RBFCU Pkwy, Live Oak, Texas 78233. Applicants who work from home must reside within the State of Texas and have the capability of performing all of the work from their home in Texas.To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU.<ul><li>Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided).</li><li>Must be able to provide a workspace at home that is safe, suitable for work, and within a distraction free environment.</li></ul>As a Member Service Call Center Representative, you will provide exceptional service to members, non-members, branches and internal departments through multiple communication channels. Process a variety of transactions and inquires in accordance with policies, procedures, regulatory laws with supervision. Identify member needs and conduct all duties in a manner intended to enhance the brand and contribute to the growth of the Credit Union by recommending appropriate products/services and/or solutions to enhance member experience.Essential Functions and Responsibilities:<ul><li>Responsible for creating an exceptional member experience and non-members through all contact center channels.</li><li>Ability to communicate, multitask and operate contact center phone, email, and chat systems in a fast pace, high volume environment.&nbsp;&nbsp;</li><li>Use cognitive judgment to identify, analyze and address all inquiries while maintaining current working knowledge of RBFCU policies and procedures and regulatory laws.&nbsp;</li><li>Apply fraud detection techniques, submit debit card fraud claims and transaction disputes to maintain and safeguard member and credit union interests and sensitive information.</li><li>Assist and fulfill general member transactions and inquiries on behalf of various departments. Including, but not limited to, account research, balance inquiries, deposit account transactions, opening/updating accounts, provide online banking support, consumer loan inquiries and submitting applications, and mortgage inquiries.</li><li>Discuss and recommend products and services to meet the needs of the member and the mission of RBFCU.</li><li>Educate and promote the use of self-service options available through RBFCU.org and RBFCU Mobile App.</li><li>Identify concerns, feedback, and record complaint entries to improve and enhance member experiences and the brand of RBFCU.</li><li>Works with department supervisors and displays accountability with real time decision making that directly impacts member interactions and accounts.</li><li>Strive to meet or exceed department goals and objectives through key performance indicators and core values.</li><li>Dedication to developing strong relationships with co-workers, management, and other departments.</li><li>Perform duties proficiently with utilizing the following software: DNA-Prod, DSI Avaya Marquee, Loans PQ, Workday, Calabrio, WireExchange, Onbase, Call Monitoring Software, Twilio, Twilio Cloud Alerts, Check Free.</li><li>All other duties as assigned (note: &nbsp;essential functions, responsibilities, and programs may change, or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School Diploma or GED</li><li>6 months of work experience in a Call Center or Financial Institution OR Customer Service</li><li>Must be able to work a flexible Monday-Saturday schedule (Hours of operation:&nbsp; Monday - Friday 8:00 a.m. - 6:00 p.m. and Saturday 8:30 a.m. - 4:00 p.m.)</li><li>Must have good organizational, communication, interpersonal and sales skills, along with the ability to multi task and manage time effectively with a close attention to detail.</li><li>Attendance and promptness is pertinent</li><li>Ability to apply common sense understanding to carry out instructions furnished in written, oral, and diagram form</li><li>Ability to handle problems involving several concrete variables in standardized situations</li></ul> Skills:<ul><li>Must be proficient in using PC, Microsoft applications software, Internet Explorer, and other office equipment</li><li>To ensure expectation of service is upheld, must have good organizational, communication, interpersonal and sales skills</li><li>Capable of demonstrating the ability to multi-task, manage time effectively, be detail oriented, accept ownership, and adapt to needs of department</li><li>Self-initiate and apply logic to problem solve with few concrete variables</li><li>Attendance and promptness is pertinent</li></ul>Preferred:<ul><li>Bilingual (English/Spanish) </li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Member Services Call Center Representative

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Retail&nbsp;Parts Inventory Control Associate assures proper control of the parts inventory and related administrative functions. Responsible for receiving and recording new parts inventory, maintaining parts databases and maintaining a safe and secure environment.&nbsp;&nbsp;<h2>What are the day-to-day responsibilities?&nbsp;</h2><ul><li>Maintains parts inventory by verifying supplies, placing orders when order-points are reached</li><li>Stocks items by unpacking, arranging, and placing items in bins and on shelves, adjusting inventory system</li><li>Receives returned items by inspecting items, re-packing and re-shelving items, returning damaged and unused parts to supplier</li><li>Maintains safe and secure environment by following safety and security standards and procedures, complying with codes</li><li>Updates job knowledge by participating in educational opportunities, such as reading about new products</li><li>Assist Parts Manager in processing weekly stock orders and place daily parts orders</li><li>Ensure that credits are received for returned parts, remove returned parts from inventory after credits are received</li><li>Provide necessary information to the Warranty Department to allow prompt filing of parts warranties</li><li>Match purchase orders and invoices, approve, and forward to accounting office</li><li>File company copies of parts counter invoices</li><li>Assist in preparing for annual parts inventory</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Ability to read and comprehend instructions and information</li><li>One year of experience in a dealership position (preferred)</li><li>Ability to interpret vendor catalogs</li><li>Ability to use parts department computer system and calculator</li><li>Excellent oral and written communication skills</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Parts Warehouse

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Associate - AutoNation USA Denton

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Collision Porter is responsible for performing a variety of duties as they relate to the operation of a collision center. &nbsp; -Daily cleaning of the facility (parking lot and building) -Performs pre-wash on vehicles -Ensure all vehicles are secure and locked each night -Assist with pick-up and delivery of vehicles when needed -Other duties as assigned<h2>What are the day-to-day responsibilities?</h2><ul><li>Pick up from and deliver customers to desired locations</li><li>Pick up and deliver vehicles to sublet vendors and customers as directed</li><li>Move vehicles from intake area to storage area</li><li>Move vehicles inside and outside of collision center to help achieve production standards</li><li>Maintain a neat and orderly production and paint areas by sweeping, removal of trash and discarded parts as well as other actions required to maintain the appearance of the production and paint areas</li><li>Maintain other areas of the collision center such as the offices, storage areas and around the outside of the collision center</li><li>Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes</li><li>Save and tag all warranty parts for storage</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Must have a valid drivers license</li><li>Experience providing quality customer service</li><li>Ability to operate an automobile including automatic and manual transmission vehicles</li><li>Ability to exercise good judgment</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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