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As a Team Member,you work in our restaurants and are the face of the brand; and the pride they take in their work can be seen in the smiling faces of the people they serve. Working as a Team Member means you'll work in a fast-paced environment rich with opportunities to stand out for the quality work you do. In fact, most Shift Leaders once worked as Team Members. In any case, each and every day you'll be learning skills that will serve you well no matter where your career journey leads you.Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law.Responsibilities<ul><li>Customer Service</li><li>Food Prep and Delivery</li><li>Daily Operations</li><li>Quality Standards</li><li>Open Communication with Management</li><li>Cleanliness</li><li>Station Certifications</li></ul>Rewards<ul><li>Competitive Pay</li><li>Schedule Flexibility</li><li>Leadership Development and Career Growth Opportunities</li><li>Healthcare and Life Insurance Benefits</li><li>Time Off Benefits</li><li>Discounted Meals</li><li>Scholarship Program</li></ul>

Whataburger

Team Member - Searcy 1432 (Searcy, AR)

Shift Leader, you will work to bring out the best in each individual on your team. And in doing so, you'll ensure an excellent experience for our customers each and every time they dine with us. As a Shift Leader, you'll also have the chance to push your own skills so your career can grow and evolve with us.Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law.Responsibilities<ul><li>Customer Service</li><li>Food Prep &amp; Delivery</li><li>Daily Operations</li><li>Quality Standards</li><li>Fiscal Responsibility</li><li>Supervise Team</li><li>Communicate Issues with Management</li><li>Cleaning and Sanitation Procedures</li><li>Achieve and Maintain Required Certifications</li><li>Restaurant Administration</li></ul>Rewards<ul><li>Competitive Pay</li><li>Schedule Flexibility</li><li>Leadership Development and Career Growth Opportunities</li><li>Healthcare and Life Insurance Benefits</li><li>Time Off Benefits</li><li>Discounted Meals</li><li>Scholarship Program</li></ul>

Shift Leader - Sand Springs 1539 (Sand Springs, OK)

Assistant Manager, at Whataburger is an incredibly important job. You'll serve as both a restaurant leader and a team member. You'll work hard to serve the customers in your restaurant and to make each individual on your team reach their fullest potential.Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other conditions or status protected by law.Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other conditions or status protected by law.Responsibilities<ul><li>Lead and Inspire Teams</li><li>Help General Manager run a Multi-Million dollar Business</li><li>Serve Up Extraordinary Customer Service</li><li>Run Excellent Operations</li><li>Be a Problem Solver</li><li>Manage Team and Budgets</li><li>Communicate Issues with Management</li><li>Teach Cleaning and Sanitation Procedures</li><li>Coordinate Scheduling</li><li>Help with Hiring</li></ul>Rewards<ul><li>Competitive Pay</li><li>Bonus Potential</li><li>Schedule Flexibility</li><li>Leadership Development and Career Growth Opportunities</li><li>Healthcare and Life Insurance Benefits</li><li>Time Off Benefits</li><li>Discounted Meals</li><li>Scholarship Program</li></ul>

Assistant Manager - Sand Springs 1539 (Sand Springs, OK)

Team Member - Cabot 1627 (Cabot, AR)

Whataburger of Mesquite, Inc. – Team LeaderThe Team Leader is responsible for ensuring each customer's experience meets or exceeds expectations. Supervises the performance of entrusted Team Members and leads them to perform all tasks according to stands. Undertakes the duties and tasks assigned to the Team Members as and when required to ensure that a high level of customer service is maintained. The Team Leader serves to assist Whataburger in satisfying its primary goal, customer Satisfaction.To continue the path for career success at Whataburger, the Team Leader will participate in a skills development program and will be required to achieve certification in specific stations associated with the position.BENEFITS<ul><li>Competitive WEEKLY Pay</li><li>Referral Bonus Program</li><li>Schedule Flexibility</li><li>Development and Career Growth Opportunities</li><li>Tuition Reimbursement Program</li><li>Discounted Meals</li><li>Service Awards</li><li>Scholarship Program</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Chaplain Service</li><li>Paid Vacations</li></ul>RESPONSIBILITIESLeadership and Communication<ul><li>Protects and promotes the Whataburger Brand at all times.</li><li>Notifies a member of the management team with sufficient lead time when unable to report to work as scheduled.</li><li>Attends all meetings and training sessions as required by management.</li><li>Communicates problems outside a Team Leader's span of control to the Manager on duty as soon as possible.</li><li>Strives to continually enhance personal leadership style and improve personal performance.</li></ul>People<ul><li>Demonstrate Whataburger's Family Value Proposition, "Pride, Care, and Love."</li><li>Continues to learn and improve job skills as directed through performance appraisals.</li><li>Enforces company standards consistently demonstrating fairness in all situations through the Team Member Guidelines.</li><li>Maintains professional relationships with other Whataburger Family Members.</li><li>Uses on-the-spot training to improve performance by providing positive feedback and encouraging Family Members to ask questions.</li><li>Informs the Manger of critical training opportunities with individual Team Members.</li><li>Evaluates the performance of Team Members, and identifies training opportunities prior to issuing assignments for upcoming shifts.</li><li>Assists, supervises, and conducts Team Members training as always directed and reinforces company policy.</li><li>Corrects the cause for employee performance opportunities by examining/identifying the facts before prescribing a course of action.</li><li>Provides positive critical performance feedback in a sportive manner.</li><li>Stands out as a role model for others through daily interactions and leadership example, acts as a resource for other Team Members.</li></ul>System<ul><li>Assists the restaurant management by performing critical administrative tasks such as cash reporting, inventory audits, preparing deposits, closeouts, payroll adjustments, etc.</li><li>Performs any operational task upon request. Sets the example by performing as a role model whenever working, whether on duty as a Team Leader or filling a shift position.</li><li>Ensures all products are prepared according to quality standards, as ordered and delivered to the customer within Whataburger service time standards with a "no excuses" mentality.</li><li>Ensures the Drive-Thru production flow keeps pace with traffic by remaining alert and following up at regular intervals.</li><li>Ensures the physical appearance of self, employees, property, dining area, restrooms, outer and food production areas continuously meet standards.</li><li>Promotes excellence in customer relations to the rest of the team.</li><li>Communicates directions clearly and follows up to ensure specific actions are carried out as intended.</li><li>Ensures all actions are carried out according to policy and procedure, treating exceptions as training opportunities.</li><li>Ensures all Team Members report for work, clock in and out as scheduled.</li><li>Ensures all safety policies and procedures are maintained to provide a safe environment for customers.</li><li>Ensures all Team Members perform safely, applying the necessary precautions and safety equipment in all situations, such as leaks, wet floors, equipment cleaning and maintenance etc.</li><li>Completes shift reports to communicate key events to the Manager and other team leaders.</li><li>Accurately records the food inventory prior to and at the close of each shift, as directed.</li><li>Ensures all equipment operates safely, at the proper temperatures and within the Company's guidelines.</li><li>Maintains knowledge of and follows all emergency procedures. Handles emergencies in a controlled, exact manner to avoid confusion and further crisis.</li><li>Assumes additional responsibilities as assigned.</li></ul>Customer<ul><li>Ensures all customers are satisfied and receive their product(s), as ordered within Whataburger service time standards.</li><li>Maintains the appearance of the restaurant to ensure customers have a positive image of Whataburger and its Team Members.</li><li>Changes out POP when necessary.</li><li>Answers the phone in a courteous, articulate manner, according to Whataburger procedure.</li><li>Handles any customer complaints and ensures satisfaction in accordance with company policy.</li></ul>Finance<ul><li>Demonstrates fiscal responsibility with all Company assets.</li><li>Follows company cash handling policies.</li><li>Monitors all cash handling and sales terminal operations to ensure accuracy.</li><li>Monitors cash handling and inventory controls through regular follow up and observation.</li><li>Prepares cash deposits and manages the change fund accurately.</li><li>Audits registers and records discrepancies.</li><li>Controls labor and food expense in relation to sales and takes appropriate action to ensure the highest possible productivity is achieved during assigned shifts.</li><li>Controls food costs by ensuring proper portioning.</li><li>Assists with preparing, reviewing and making bank deposits.</li></ul>Physical Requirements<ul><li>Must be able to lift up to 50 lbs.</li><li>Must have the ability to stand during entire shift.</li><li>Ability to reach, bend, stoop, lift, shake, stir, pour, carry and push.</li><li>Ability to read (Orders on tickets, Menu Board, receipts, etc.)</li><li>Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood and produce items.</li><li>Frequent washing of hands.</li></ul>KEY PERFORMANCE INDICATORS<ul><li>Effectively serves as a team player in supporting the goals of the organization.</li><li>Responsible for the completion of well-defined tasks or projects set by management.</li><li>Promotes teamwork among all team members.</li><li>Accepts professional, timely criticism in a mature, positive fashion as intended, for personal development.</li><li>Demonstrates and promotes a "can do" attitude when addressing customer requests, concerns, and complaints to assure customer satisfaction is achieved at all times.</li><li>Demonstrates a willingness to listen to employees, emphasizing the appropriate chain of communication in problem situations.</li><li>Displays a commitment to the restaurant's success and performs an appropriate share of the work.</li></ul>

Team Lead - 116 | Whataburger116 (Dallas, TX)

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Field Care Advisor Nurse provides after-hours field visits to patients, families, and community partners. Establishes and maintains positive relationships with team members, patients/families, and referral resources.Qualifications:<ul><li>Current license as RN in the state where the employee will be working</li></ul><ul><li>Minimum of one (1) year nursing experience; hospice or hospital experience preferred</li><li>Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system</li><li>Ability to effectively communicate in English (verbal and written); bi-lingual in Spanish preferred</li><li>Mobile Driver - Valid driver’s license and automobile insurance per Company policy</li><li>Reliable transportation to meet patients’ needs</li><li>Excellent critical decision making and problem-solving skills</li><li>Excellent clinical and assessment skills</li><li>Ability to use equipment with visual and auditory mechanisms</li><li>Excellent time management skills with the ability to prioritize demands to meet patient service standards and deadlines</li><li>Ability to effectively handle stressful situations professionally and calmly with exceptional customer service</li><li>Strong patient service skills<ul><li>Information seeking / probing skills</li><li>Accurate knowledge transfer</li><li>Listening, understanding, and responding</li></ul></li><li>Able to navigate in a fast-paced environment utilizing interpersonal skills during patient visits</li><li>Ability to work in a cooperative team environment&nbsp;</li><li>Able to exhibit a sense of urgency in daily work activities</li><li>Skilled in computer operations; proficiency in MS Office software applications, on-line research and proven data entry and navigation skills</li><li>Available to work shifts to accommodate extended hours of operation as scheduled</li><li>Ability to perform sedentary work with frequent interruptions</li><li>Ability to manage the emotional stress of working with and caring for terminally ill patients and their families</li><li>Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodations</li><li>Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023</li></ul>Some locations may require:<ul><li>Completes clinical admissions for all Company services including, but not limited to:<ul><li>Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner&nbsp;</li><li>Identifies admission objections, concerns or other entry barriers and provides responses</li><li>Educates patient/family on admission requirements and addresses immediate needs</li><li>Completes informed consents and initial assessment according to regulations and Company policy</li><li>Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs</li><li>Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort</li><li>Obtains Physician orders</li><li>Completes documentation per Company policy</li></ul></li></ul><ul><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with Admissions to ensure timely follow-up.&nbsp; When assignment is complete, informs Admissions and prepares for next assignment.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.</li><li>Obtains medical record information for the referral.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li><li>Works with Professional Relations Representatives (PRRs) to provide education on all available services.</li><li>Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.</li></ul>Competencies:<ul><li>Satisfactorily complete competency requirements for this position.</li></ul>Responsibilities of all employees:<ul><li>Represent the Company professionally at all times through care delivered and/or services provided to all clients.</li><li>Comply with all state, federal and local government regulations, maintaining a strong position against fraud and abuse.</li><li>Comply with Company policies, procedures and standard practices.</li><li>Observe the Company's health, safety and security practices.</li><li>Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.</li><li>Use resources in a fiscally responsible manner.</li><li>Promote the Company through participation in community and professional organizations.</li><li>Participate proactively in improving performance at the organizational, departmental and individual levels.</li><li>Improve own professional knowledge and skill level.</li><li>Advance electronic media skills.</li><li>Support Company research and educational activities.</li><li>Share expertise with coworkers both formally and informally.</li><li>Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.</li></ul>Job Responsibilities:<ul><li>Makes after-hours visits to patients in their home, assisted living facility, nursing home, or hospital, anywhere within the assigned affiliate(s) territory.&nbsp; Provides compassionate customer service to patients and families.</li><li>Assesses patient/family and identifies immediate needs and appropriate nursing interventions by phone and/or during visit.</li><li>Provides and manages direct care to patients and families as part of Interdisciplinary Group (IDG), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up.</li><li>Demonstrates clinical skills regarding case management, application of company policy and procedure, physical assessment, intravenous therapies, pain medication titration, symptom management, and patient/family relationships.</li><li>Prioritizes, consults, refers, and collaborates with other professionals to promote quality and continuity of patient/family care.</li><li>Educates patient, family, caregivers and other health professionals about disease process and decline, palliative interventions, care giving, dying process, and safety practices.</li><li>Reports changes in the patient’s condition to appropriate members of the IDG or other health professionals.</li><li>Attends patient deaths; prepares body for transport; oversees disposal of medications; and provides bereavement support.</li><li>Completes documentation per policy and procedure.</li><li>Perform other duties as assigned.</li></ul>This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Chapters Health System

RN, Care Advisor-1

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!As requested by clinical staff, the Respiratory Therapist provides respiratory therapy services to optimize pulmonary function and symptom control for patients. In addition to the Respiratory Therapist responsibilities, the Respiratory Therapist Preceptor plans, coordinates and carries out educational opportunities for new Respiratory Therapists. S/he orients the Respiratory Therapists to their role within the interdisciplinary team; evaluates job performance using competency checklist to ensure each new Respiratory Therapist has successfully acquired knowledge and skills essential to providing patient care.Qualifications:• Bachelor’s degree or an equivalent combination of education and experience • Current Florida Registered Respiratory Therapist (RRT) license• Minimum of two (2) years of respiratory therapy experience • Ability to work as needed and participate in on call schedule• Ability to work unsupervised in the field, exercising some discretion and independent judgment• Well-developed interpersonal skills: ability to problem solve with staff, while maintaining excellent working relationships• Able to communicate clearly in English (written and verbal)• Mobile Driver - Valid driver’s license and automobile insurance per Company policy• Ability to physically access any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) in any area the Company serves• Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling, lift 50 pounds) of the job with or without reasonable accommodationCompetencies:• Satisfactory complete competency requirements for this position.Responsibilities of all employees: • Represent the Company professionally through care delivered and/or services provided to all clients.• Comply with all state, federal and local government regulations, maintaining a strong position against fraud and abuse.• Comply with Company policies, procedures and standard practices.• Observe Company health, safety and security practices.• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.• Use resources in a fiscally responsible manner.• Promote Company through participation in community and professional organizations.• Participate pro-actively in improving performance at the organizational, departmental and individual levels.• Improve own professional knowledge and skill level.• Advance electronic media skills.• Support Company research and educational activities.• Share expertise with co-workers both formally and informally.• Participate in Quality Assessment Performance Improvement activities as appropriate for the position.Job Responsibilities:• Conducts respiratory evaluation of patients as requested by clinical staff.• Determines the need for utilization of respiratory equipment and supplies including BIPAP, CPAP, liquid oxygen, oxygen concentrators, nebulizers, oral and intermittent suction, continuous pulse oximetry and ventilators.• Makes recommendations for respiratory treatments and care based on patient assessment to clinical and medical staff.• Provides routine follow-up and monitoring.• Evaluates treatment effectiveness, patient compliance and safety issues, and recommend changes.• Provides education on respiratory therapy to clinical staff, medical staff and patient/caregiver education regarding respiratory equipment use and maintenance, respiratory medications and treatments, energy conservation, home safety and oxygen safety.• Prepares and maintains required documentation for each assigned patient. Completes documentation in a timely manner and distributes to the appropriate parties.• Performs other duties as assigned.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Respiratory Therapist-Tampa/Per Diem

What's next for you is the first priority for us! With over 45 programs from associate to doctoral degrees, South University is a private institution dedicated to providing educational opportunities that spark the intellectual, social and professional development of a diverse student population.&nbsp;&nbsp;&nbsp;Our 120-year story—past, present and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to the students, faculty, staff, alumni and supporters of South University. Online and at our 8 locations and 2 learning sites, we take pride in our welcoming environment; one-on-one support and personalized attention that helps students define goals and identify the means to pursue them. Our small classes feature hands-on experiences that not only shape students’ skills and excellence in their chosen fields but also shape their characters through encouraging community involvement, volunteerism and the pursuit of life-long learning.&nbsp;&nbsp; &nbsp;&nbsp;Visit <a href="http://www.southuniversity.edu&nbsp;today" target="_blank">www.southuniversity.edu&nbsp;today</a> to learn more about what makes us stand apart as a place to Belong, Believe and Become, a place where you can make a difference in the lives of students eager to learn and grow.&nbsp;&nbsp;South University, the right direction for a brighter future.&nbsp;&nbsp;Benefits: *Medical *Dental *Vision FSA/HSA Tuition Assistant Program Long/Short Term Disability Life Insurance Employee Assistance Program401K Match&nbsp; &nbsp;Paid Time Off 12 Paid Holidays * includes domestic partner coverage JOB SUMMARY: This position encompasses general lifecycle management of administrative computing technology; this management includes, but is not limited to, researching new technology, securing quotes and appropriately assisting in procurement processes, tracking and accountability of equipment, general support and maintenance of equipment, and adhering to specific guidelines for decommissioning and disposal of Desktop Services managed Technology.&nbsp;KEY JOB ELEMENTS: <ul><li>Responsible for providing day to day equipment management and support as well as provide astute and professional end user support. </li><li>Adhere to and execute documented Desktop policies, processes and procedures. </li><li>Answer user inquiries regarding computer software or hardware operation to resolve problems and document work in the ticketing system. </li><li>Install and perform moderate to complex repairs to hardware, software, or peripheral equipment, following design or installation specifications. </li><li>Prepare equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. </li><li>Assist with the training of users regarding the proper use of hardware or software. </li><li>Support remote users including remote desktop management tools and implementation. </li><li>Provide tactical and strategic input on desktop related projects. </li><li>Occasional travel between regional locations will be required. </li><li>Other duties as assigned. &nbsp; </li></ul>REQUIREMENTS: <ul><li>An associate or bachelor’s degree or technical institutes degree/certificate in Information Technology, Information Systems, Computer Science, or related technology field. </li><li>Experience with emphasis in desktop operations and design preferred. </li><li>Understanding of advanced desktop infrastructure, commonly used concepts, practices and procedures. </li><li>Customer service orientation and strong verbal and written communication skills. </li><li>Expert knowledge of Microsoft Office and Adobe Products, current Windows and Apple operating systems as well as prevalent mobile device operating systems. </li><li>Knowledge of endpoint and security management systems (Altiris, SEP) </li><li>Experience with desktop imaging and configuration of PC and Apple computers. </li><li>Experience supporting printers and scanners. </li><li>Familiarity with IP phone and Video Conferencing technology (Avaya, Siemens, Polycom). </li><li>Strong organization, prioritization, self-motivation, and problem resolution skills. </li><li>Works effectively as a member of a team, and the ability to interact successfully with academic as well as business and regulatory personnel. </li><li>Manages self while still keeping manager informed of all progress. </li><li>Ability to rely on experience and judgment to set and accomplish goals. </li><li>Analyze problems and recommend solutions. </li><li>Ability to clearly articulate situations and opportunities to IT Management, in both spoken and written form, that are believed to be beneficial to the overall Desktop process and procedural flows. </li><li>Adept at learning new strategies, acquiring new skills, gaining knowledge and willingness to develop professional expertise. </li><li>Ability to lift monitors, desktops towers, printers, and incoming boxes of computers and assorted technology.</li></ul>ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email, video conference and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description. South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive. Apply Now <h4>Other details</h4><ul><li> Job Family All Positions</li><li> Required Education Associate Degree</li></ul>

South University

Desktop Analyst - I

What's next for you is the first priority for us! With over 45 programs from associate to doctoral degrees, South University is a private institution dedicated to providing educational opportunities that spark the intellectual, social and professional development of a diverse student population.&nbsp; Our 120-year story—past, present and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to the students, faculty, staff, alumni and supporters of South University. Online and at our 8 locations and 2 learning sites, we take pride in our welcoming environment; one-on-one support and personalized attention that helps students define goals and identify the means to pursue them. Our small classes feature hands-on experiences that not only shape students’ skills and excellence in their chosen fields but also shape their characters through encouraging community involvement, volunteerism and the pursuit of life-long learning.&nbsp;&nbsp; Visit <a href="http://www.southuniversity.edu&nbsp;today" target="_blank">www.southuniversity.edu&nbsp;today</a> to learn more about what makes us stand apart as a place to Belong, Believe and Become, a place where you can make a difference in the lives of students eager to learn and grow. South University, the right direction for a brighter future.Benefits: *Medical *Dental *Vision FSA/HSA Tuition Assistant Program Long/Short Term Disability Life Insurance Employee Assistance Program401K Match&nbsp; &nbsp;Paid Time Off 12 Paid Holidays * includes domestic partner coverage POSITION SUMMARY:Responsible for recruiting qualified applicants for admission to the University in accordance with state and federal accreditation and institution policies and regulations, consistent with the highest ethical standards. The Admissions Representative is responsible for managing time and inquiry resources to generate interest in our programs. This position will conduct a high quantity of prospect phone contacts to secure appointments and interview activity, and conduct follow-up activity with unresolved interviewees and future class applicants. They will work interdepartmentally with student support services to ensure students are maintained and successfully matriculated. Incumbent must assure that the South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment which is conducive to innovation, positive thinking and expansion.KEY JOB ELEMENTS: <ul><li>Accurately and completely explain educational programs, expected outcomes, student services, and financial consideration to students, parents, and educators.</li><li>Manage inquiries to achieve prompt contact and performance activity weekly goals; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based upon incompatible career goals.</li><li>Secure new inquiries (Personally Developed Referrals) by directly asking phone and in-person contacts about referrals of others to contact that may be interested in programs offered.</li><li>Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine appropriateness of candidates for enrollment based upon career goal compatibility.</li><li>Accurately forecast projected new students on a periodic basis for admissions leadership. &nbsp;</li><li>Consistently conduct follow-up meetings, monthly at minimum, with all applicants to ensure successful matriculation.</li><li>Assist other personnel and departments with data collection and problem solving.</li><li>Participate in appropriate recruitment and enrollment activities including open houses, regional presentations, training sessions, orientation programs, career days, community outreach, employer partnerships, etc.</li><li>Other duties as assigned.</li></ul>REQUIREMENTS:<ul><li>Bachelor’s degree in business or a related field and one-year successful admissions or sales experience OR associate’s degree and three year’s successful admissions or sales experience.&nbsp; (Salary level will be based on degree level). </li><li>Sincere interest in helping others achieve life goals.</li><li>Excellent written and verbal communication skills. </li><li>Strong interpersonal skills with both faculty and student populations.&nbsp; </li><li>Superior organizational and problem resolution skills.&nbsp; </li><li>Goal oriented and highly ethical.&nbsp; </li><li>Strong expertise with MS Office as well as field related hardware and software packages and systems for reporting features.&nbsp;</li><li>Ability to interact effectively as either a leader or as a member of a team and work collaboratively with other departments. </li><li>Ability to listen to customers (e.g. staff, etc.) and to understand and respond positively to their requests.&nbsp; </li><li>Ability to adapt to changing assignments and multiple priorities.&nbsp; </li><li>Ability to manage multiple tasks and successfully meet deadlines.&nbsp;</li></ul>ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email video conference and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description. South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive. Apply Now <h4>Other details</h4><ul><li> Job Family All Positions</li><li> Required Education Associate Degree</li></ul>

Admissions Representative

What's next for you is the first priority for us! With over 45 programs from associate to doctoral degrees, South University is a private institution dedicated to providing educational opportunities that spark the intellectual, social and professional development of a diverse student population.&nbsp; Our 120-year story—past, present and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to the students, faculty, staff, alumni and supporters of South University. Online and at our 8 locations and 2 learning sites, we take pride in our welcoming environment; one-on-one support and personalized attention that helps students define goals and identify the means to pursue them. Our small classes feature hands-on experiences that not only shape students’ skills and excellence in their chosen fields but also shape their characters through encouraging community involvement, volunteerism and the pursuit of life-long learning.&nbsp;&nbsp; Visit <a href="http://www.southuniversity.edu&nbsp;today" target="_blank">www.southuniversity.edu&nbsp;today</a> to learn more about what makes us stand apart as a place to Belong, Believe and Become, a place where you can make a difference in the lives of students eager to learn and grow. South University, the right direction for a brighter future.Benefits: *Medical *Dental *Vision FSA/HSA Tuition Assistant Program Long/Short Term Disability Life Insurance Employee Assistance Program401K Match&nbsp; &nbsp;Paid Time Off 12 Paid Holidays * includes domestic partner coverage SUMMARY:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; This position is responsible for providing student centered academic counseling through the student lifecycle and for ensuring the delivery of effective and quality service to students in the following areas: course scheduling, timely response to requests for information, at risk student interventions and referrals to University resources. This is accomplished through proactively advising students of University’s policies and procedures, assisting students with developing goals and plans for progression through the program of study, and collaborating with Admissions, Financial Aid, Faculty, Program Directors, and University Support Services on the student’s behalf.&nbsp; This position provides comprehensive support services and serves as the primary advocate for the assigned student body, aimed to improve the student experience and retention to graduation.KEY JOB ELEMENTS:<ul><li>Provide individualized proactive advising to all assigned students.&nbsp; </li><li>Drive student persistence and success through orientation, exposure to the learning platform, effective class scheduling, and monitoring degree progress to graduation.</li><li>Develop course schedules for new, continuing, transfer and reentry students aligned with course sequencing in the curriculum and provide advisement focused on academic progress toward graduation in the shortest time possible for the student, as applicable to their individual situation.&nbsp; </li><li>Maintain direct contact with assigned students via phone, text and e-mail; respond to student inbound communication within established timeframes.</li><li>Monitor student’s attendance, grades, academic progress, and financial responsibilities, and develop success plans for at-risk students, or those experiencing challenges, in collaboration with faculty, academic leadership and University support services.&nbsp; </li><li>Demonstrate proficiency with understanding and communicating policies in the University Catalog, Student Handbook and Programmatic Handbooks as they relate to assigned students, such as Satisfactory Academic Progress Policy, Attendance Policies, Academic Integrity/Academic Honesty Policies, Conduct Policies and Appeals Procedures.&nbsp; Provide guidance to assigned students for academic procedures such as grade challenges or appeals.</li><li>Facilitate new student’s acclimation to the academic environment prior to the first class by reviewing the enrollment process, providing an overview of the on-line or campus classroom and reviewing graduation progression options.&nbsp; Audit student academic records regularly and determine progression towards and candidacy for graduation. </li><li>Assist students reentering the university after being withdrawn or dismissed from the University with the reinstatement process, monitor student progress to graduation, provide proactive advising, and develop interventions as needed.</li><li>Effectively access and perform assigned duties using the Student Information System, Learning Management System and relevant databases.</li><li>Maintain compliance with management of student information through adherence to FERPA requirements and Record Management Policies.</li><li>Participate and successfully complete all academic counselor training and development activities. </li><li>Other duties as assigned by supervisor.</li></ul>JOB REQUIREMENTS:<ul><li>Bachelor’s degree in a related degree required.</li><li>Academic advising or academic counseling experience preferred.</li><li>Customer Service experience preferred.</li><li>Strong basic computer software (MS Office) skills as well as exposure to Customer Relationship Management Systems or Student </li></ul><ul><li>Excellent customer service skills, as well as strong written and verbal communication skills.</li><li>Strong interpersonal skills with student and faculty populations.</li><li>Effective organizational and problem resolution skills.</li><li>Ability to communicate and effectively act as a member of a team.</li></ul><ul><li>&nbsp;Able to develop productive relationships with students, colleagues and supervisors in a virtual environment&nbsp;</li><li>Able to effectively present information and respond to questions or requests from students, staff and faculty</li><li>Able to create and act on academic reports and forecasts</li><li>Ability to interact effectively as a member of a team and work collaboratively with other departments.</li><li>Able to adapt to changing assignments and multiple priorities</li></ul>WORK ENVIRONMENT:The environment is dynamic and goal-oriented requiring multi-tasking of responsibilities at all times. This position requires the ability to work effectively with a variety of personalities both within the school and with the public.&nbsp; A caring and self-directed nature is essential.&nbsp; Must possess a desire and ability to study, practice and obtain additional knowledge and skills on an ongoing basis to remain well versed in financial aid program offerings, policies and procedures. The operating environment requires strict adherence to all regulatory requirements and internal policies.&nbsp; The position works extensively with the financial aid staff and the admissions department personnel.&nbsp; Outside contacts include prospective students and applicants, their families and guests, and others such as government agencies, public school systems and private businesses.&nbsp;&nbsp; The duties and characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.&nbsp; The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.&nbsp; While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description. South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive. Apply Now <h4>Other details</h4><ul><li> Job Family All Positions</li><li> Required Education Bachelor’s Degree</li></ul>

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