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Job description Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share. International Subsidiary Banking (“ISB”) provides banking coverage to the subsidiaries of Commercial Banking (CMB) clients within the Corporate segment. The ISB strategy is to provide consistent, in-depth and dedicated coverage across the HSBC network with the end goal to deepen our relationship with our clients. The ISB business is a significant contributor of revenue to CMB and consists of a network of dedicated bankers across more than 50 countries managing over 35,000 subsidiary client relationships. The ISB Senior Relationship Manager a portfolio of ISB customers, with accountability for sales, service, risk and operational delivery. As our Senior Relationship Manager&nbsp; you will: &nbsp;<ul><li>Be the go-to advisor for acquiring, retaining and growing ISB Commercial Banking customer relationships Report to the Co-Head of the Eastern Region with coverage including New York, the broader Tri-State Area and DMV region (D.C. Maryland and Virginia), as well as responsibility for the Indian corridor and the Industrials Sector Coverage. To thrive in this job, you’ll need a proven understanding of commercial lending and risk assessment </li><li>Be familiar with a CRM tool and the technical and personal details it takes to manage many stakeholders through a complex international decision-making process </li><li>Develop effective strategies to manage customer relationships, anticipate customer needs and provide a superior quality service to position HSBC as the market leader in this segment&nbsp; </li><li>Work to build existing and win new long-term customer relationships </li></ul>For this role, HSBC targets a pay range between $155,700.00 and $233,600.00 The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location. At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle. Requirements You´ll likely have the following qualifications to succeed in this role: <ul><li>Direct experience with Indian large corporate clients required </li><li>Strong credit assessment and analysis skills, particularly with regard to more complex and structured facilities, with prior credit experience required </li><li>Minimum of 10 years of experience in managing commercial relationships, preferably with international needs&nbsp; </li><li>Minimum of 15 years of banking experience </li><li>Proven ability in identifying and meeting customer needs through matching a broad range of products and services&nbsp; </li><li>Develop effective strategies to manage customer relationships, anticipate customer needs and provide a superior quality service to position HSBC as the market leader in this segment </li><li>Build existing and win new long-term customer relationships </li><li>Collaborate with product partners to identify and match customer needs with relevant expertise; notably with Global Trade &amp; Receivables Finance, </li><li>Global Payments Services, Global Banking &amp; Markets, Global Private Banking and Global Asset Management </li><li>High level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues&nbsp; </li><li>Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations to both internal and external stakeholders </li></ul>In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position. As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future! All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

HSBC

Director, Relationship Manager

<h4>Company Description</h4>About Veolia North AmericaA subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website&nbsp;<a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a>.<h4>Job Description</h4>BENEFITSVeolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.&nbsp; Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.POSITION PURPOSE: This position will report to the Vice President, CIO Domain Leader and provide technical expertise, proactive leadership, and guidance on all matters associated with the applications/platforms within the area of influence and is the primary person to advise on the advancement of the digital strategy. This position is also the chief liaison to DB&amp;T leadership to coordinate work with the rest of the Veolia North America (VNA) and business/functional units.&nbsp;PRIMARY DUTIES / RESPONSIBILITIES: <ul><li>Guide and support digital initiatives to enhance domain performance, efficiency, profitability, and safety.</li><li>Lead and manage application support and development teams, including hiring, training, and performance evaluations. Review, approve, and allocate work assignments to staff.</li><li>Develop and implement strategies to improve the performance and efficiency of their team.&nbsp;</li><li>Lead process improvement initiatives, such as participating in user group meetings to identify areas for improvement.</li><li>Oversee the day-to-day operations of their team, ensuring that issues are resolved in a timely manner.</li><li>Challenge, assist, and advise on the technical &amp; application solutions to be implemented.</li><li>Pilot and manage technical crises, report alerts, and arbitration needs to the authorities adapted.</li><li>Perform a permanent technological watch allowing him to be the technical referent on his perimeter. Work closely with the CTO for guidance on new technologies and solutions.</li><li>Provide level 3 support for its scope.</li><li>Ensure​ ​the​ ​coordination​ ​and​ ​compliance​ ​with​ ​the​ ​security​ ​standards​ ​and​ ​architecture​ ​of​ ​the​ ​IS​ ​on​ ​its​ ​perimeter.</li><li>Ensure the compliance of developments with security standards.</li><li>Manage the various audits (technical, security, and publishers) that may occur within its scope.</li><li>Ensure the application mapping respects the standards set forth by the Chief Technology Office.</li><li>Define the technical base of its perimeter to meet the requirements of the digital transformation plans.</li><li>Control the environment and promotes continuous integration within its scope.</li><li>Manage the technical debt of its scope.</li><li>Design and validate the technical architecture of its scope.</li><li>Set up procedures and tools allowing continuous integration (Jenkins, JIRA, Gitlab...).</li><li>Contribute to the improvement of practices and methods implemented.</li><li>Organize and supervise the production launches of its scope.</li><li>Verify and ensure the quality and performance of the operation of the developments within its scope.</li><li>Blueprint functional and technical change documentation and work as the liaison between the business and outsourced service providers to deliver the services and changes to the applications as necessary.</li><li>Provide senior leadership with regular project status &amp; reporting.</li><li>Create and present business cases, plus identify business needs in a timely and efficient manner.</li><li>Collaborate with Project Managers and Solution Delivery teams to identify appropriate internal and external resources necessary to accomplish project deliverables on time and on budget.</li><li>Manage stakeholder expectations through clear, concise, and professional presentations and communications.</li><li>Lead efficient team operations that promote modernization and upgrades of DB&amp;T and BU/Domain systems.</li><li>Conduct performance evaluations and career planning with DB&amp;T staff that are timely and constructive.</li><li>Mentor staff members to ensure their goals align with BU/Domain goals and the staff members’ personal development goals. Understand AGILE project management methodologies.</li></ul>Work Environment:&nbsp; This will be a hybrid role located in Paramus, NJ. Travel up to 20% may be required.<h4>Qualifications</h4>Education / Experience / Background<ul><li>Undergraduate degree in Information Systems or related field, Graduate degree a plus.</li><li>Minimum of 10 years of information technology.</li><li>Extensive experience in partnering with operations as well as leading and managing the department.</li><li>Experience working with outside firms to augment staff when required.</li><li>Prior industry knowledge beneficial.</li></ul>Knowledge / Skills / Abilities<ul><li>Excellent verbal and written communication skills (including presentation skills), including the ability to influence and negotiate through expertise.</li><li>Outstanding relationship-building skills.</li><li>Proficient project management, time management and continuous improvement skills.</li><li>Superior problem solving and financial analysis skills.</li><li>In-depth knowledge of software development practices.</li><li>Familiarity with database architecture and design.</li><li>General knowledge of various enterprise platforms.&nbsp;</li><li>Ability/Willingness to work with Global peers to share best practices to further the VNA business.</li></ul><h4>Additional Information</h4>BENEFITSVeolia's comprehensive benefits package includes paid time off policies, as well as&nbsp;health, dental and vision insurance. In addition, employees are also entitled to&nbsp;participate in an employer sponsored 401(k) plan, to save for retirement. Pay and&nbsp;benefits for employees represented by a union are outlined in their collective&nbsp;bargaining agreement.We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Director of Applications Development & Support

<h4>Company Description</h4>About Veolia North AmericaA subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website&nbsp;<a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a>.<h4>Job Description</h4>BENEFITSVeolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.&nbsp; Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.&nbsp;Position Purpose:&nbsp;The Veolia North America Communications Department for the regulated utility is responsible for helping to shape and execute communication strategies for the company, advance key priorities to broad and diverse audiences, and connect these priorities to national, state and local conversations. The department also manages the daily operation of Veolia’s communications channels, including the company’s digital presence such as website and social media accounts, guides the company’s media engagement, and drives strategic communications and alignment across the business.The primary responsibility of the Vice President, Communications is to provide strategic leadership for the utility business and to develop and implement a clear communications, customer education and community engagement vision/strategic plan for the company’s Utility Division. The Vice President will drive a comprehensive approach to both internal and external communications with the goal of elevating brand image and implementing internal communications that drive employee engagement. The candidate will implement strategic, comprehensive, and professional communications and community programs that educate all utility stakeholders The candidate has experience with regulated utility, industrial or infrastructure operations, and has both extensive skills and experience in customer communications, utility regulations and requirements, employee engagement, media relations, community relations, government relations, and stakeholder management.Direct Reports:<ul><li>Director, Communications, NJ</li><li>Director, Communications, NY</li><li>Manager, Communications, DE</li><li>Manager, Communications, PA</li><li>Manager, Communications, ID</li></ul>Primary Duties/Responsibilities:<ul><li>Amplify Veolia brand awareness through the development and execution of strategic communication plans.</li><li>Develop and drive communication strategies from the concept/planning stages through execution, ensuring on-time completion of deliverables and the ability to adjust plans as needed.</li><li>Counsel the CEO and senior leadership team on effective communication strategies and emerging public issues.</li><li>Partner with the VP, Customer Experience to design, develop and implement strategic communication and education programs for customers and call center talking points on topics such as emerging contaminants, affordability programs and rate changes.</li><li>Develop and implement an integrated strategic communications plan to advance Veolia’s brand identity; broaden awareness of its programs and priorities; and increase the visibility of its programs across key stakeholder audiences.</li><li>Lead the development and execution of communication plans that gain positive media and industry coverage, seek to raise customer engagement and attract industry recognition.</li><li>Bring consistency to communications practices via best practice and standardization where appropriate, while satisfying an appropriate blend of global, national and local needs.</li><li>Instill a customer-focused mindset and ensure that external communications are viewed through the lens of the customer.</li><li>Champion customer needs through targeted communications on key issues of concern or interest.</li><li>Build campaigns based on research data sets from surveys, social media responses, stakeholder dialogues, informational sessions, etc.</li><li>Demonstrate strategic understanding and practical application of the full suite of communications channels.</li><li>Develop a comprehensive issues management and crisis communications strategy for the business and play a lead role in the development of enterprise-wide issues management and crisis communications planning.</li><li>Leverage strategic communications to help shape a culture of respect and integrity, to influence others to perform at their best, and to ensure compliance with company ethics and policies.</li><li>Partner with Veolia North America and Veolia Group on corporate wide communication initiatives.</li><li>Build strong relationships with colleagues across the enterprise; serve as a trusted advisor.</li><li>Manage, mentor and develop a high-performing team of communications professionals; recruit new members to the team, as needed.</li><li>Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.</li><li>Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals.</li><li>Manage department budget.</li></ul>Key Focus Areas:Customer Communications<ul><li>Drive a customer-focused organization through the development of communications that seek to increase engagement and brand perception.</li><li>Enhance the customer experience by applying a systematic and omni-channel approach to strategic communication campaigns in partnership with the VP, Customer Experience.</li><li>Build a collaborative culture whereby communications personnel across the division contribute to the development of company-wide strategic communications plans and programs.</li></ul>Employee Engagement<ul><li>Direct the development of rich and meaningful internal communications that promote projects, champion change, foster employee pride, and inspire commitment to company goals.</li><li>Foster the celebration of employees and their contributions through various company platforms and activities (e.g., award programs, newsletters, social media, storytelling, participation in company activities).</li><li>Promote and develop employee skills through communications mentoring, coaching and training.</li></ul>Community Relations<ul><li>Oversee the division’s Corporate Social Responsibility Programs (community and civic functions).</li><li>Foster an inclusive external culture by building and maintaining relationships with local community NGOs and other influential stakeholders and incorporating their input where appropriate.</li><li>Direct the development of community programs that further educate stakeholders on company initiatives, the water industry and the Veolia brand, including school programs, facility tours and community events.</li><li>Manage local company’s charitable giving program and ensure alignment with corporate goals and policy.</li></ul>Media<ul><li>Foster compelling stories and leads that cultivate journalists’ interest in the Veolia brand.</li><li>Direct social media and digital content that champions the brand and supports local business strategies and goals.</li></ul>Other Key Stakeholders<ul><li>Foster the development of strong working relationships with influential community and civic organizations and elected and municipal officials.</li><li>Ensure that external stakeholders are informed of company practices, business decisions, and programs which impact customers and the community. Build stakeholder loyalty by responding with urgency to requests and concerns.</li><li>Ensure compliance with regulatory requirements and company policies.</li></ul>Crisis Communications<ul><li>Act with expedience to develop and implement customer communications during emergencies. Command the use of multiple tactics and channels, accounting to customer preferences.</li><li>Act as communications adviser for local leadership and foster communications best practices.</li><li>Provide support for other business operations as needed.</li></ul><h4>Qualifications</h4>Education/Experience/Background:<ul><li>Bachelor’s degree in communications, English, journalism, public relations or equivalent is required. Master’s degree preferred.</li><li>10 - 15+ years of experience in increasingly responsible communications leadership roles, ideally with corporate and agency experience and/or within a regulated utility environment.</li><li>Well-rounded communications background, including external and internal communications; executive visibility and thought leadership; issues management and social/digital communications.</li><li>Extensive experience in B2C environment.</li><li>Demonstrated leadership experience and ability to influence others in a complex matrixed organization.</li><li>Excellent communications experience and skills, including professional and creative writing, media relations, government relations, internal and external stakeholder communications, community relations, and public speaking required.</li></ul>Knowledge/Skills/Abilities:<ul><li>Demonstrated success in managing complex challenges with broad scope and scale.</li><li>Proven success in creating and executing high profile communication initiatives.</li><li>Strategic thinker with exceptional communication skills.</li><li>Ability to manage a diverse team and collaborate across a complex matrixed organization.</li><li>Independent and highly motivated with the ability to multi-task in a fast-paced environment.</li><li>Keen understanding of utility regulatory environment.</li><li>Ability to meet and exceed expectations of customers, regulators, elected officials and other key stakeholders.</li><li>Advanced skills in public relations, media, public affairs, advertising and community relations.</li><li>Ability to develop comprehensive communications programs that support local, national and global business objectives.</li><li>Exceptional writing and oral skills with the ability to construct compelling stories that promote the company’s objectives, brand and its employees.</li><li>Strong relationship-building skills with customers, employees, journalists, commissions and other key stakeholders.</li><li>Thorough knowledge of traditional and digital communications tools and tactics, including advertising, social media, email platforms and web content, etc.</li><li>Strong organizational skills and ability to multitask in a fast-paced environment.</li><li>Ability to work with and engage management and employees of all levels.</li><li>Ability to deliver targeted results to specification at cost and on schedule.</li><li>Good balance of technical/task and people/team leadership skills and orientation.</li><li>Excellent negotiating, networking, and interpersonal skills.</li><li>Ability to effectively manage external agencies and vendors.</li><li>Excellent negotiating, networking, and interpersonal skills.</li><li>Ability to effectively manage external agencies and vendors.</li><li>Intermediate working knowledge of Google Suite.</li><li>Must be available for weekend and evening activities, as needed, including on-call emergency communications assignments.</li></ul>Physical Requirements:<ul><li>Office job location in Paramus, NJ.</li><li>10% travel required.</li></ul><h4>Additional Information</h4>We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Vice President Communications

<h4>Company Description</h4>About Veolia North AmericaA subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website&nbsp;<a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a>.<h4>Job Description</h4>BENEFITSVeolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. &nbsp;Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.Position Purpose:&nbsp;This is a national role, supporting the entire United States, remote, with 50% travel.Plans and manages engineering resources, technical documentation and testing qualifications, database maintenance, engineering change control and issuance of engineering documents.Primary Duties/Responsibilities:<ul><li>Develops objectives for assigned area and ensures alignment with overall company strategies and objectives.</li><li>Participates in key engineering design reviews. &nbsp;Enforces conformance with defined requirements and ensures that corrective actions are completed as required.</li><li>Assess and Evaluate Mechanical &amp; Electrical systems for efficiency.<ul><li>Pumps, blowers, UV, both optimization and troubleshooting.</li><li>System optimization for applicable unit process areas.</li></ul></li><li>Energy Efficiency<ul><li>Ability to establish testing protocol for pre- and post-measurement &amp; verification.</li><li>Ability to understand and evaluate utility incentives.</li></ul></li><li>Incorporate digital engineering into facility operations where appropriate.<ul><li>Work with process engineering and digital team to further develop digital solutions.</li><li>Work with Operation Technology Group to assist with add-ons during Hubgrade to Scale initiative.</li></ul></li><li>Internet of Things<ul><li>Evaluate power monitoring and advances in technology.</li></ul></li><li>Participates with Sales and Marketing to establish innovative activities in area of responsibility. Supports Sales and Marketing with technical strategy and experience to maintain current accounts and to capture new business.</li><li>Defines technology, equipment, instrumentation, and systems needs in assigned area and ensures that staff has adequate resources to effectively meet department and individual objectives. Assists in the Capital Expense Request process by specifying equipment requirements during the acquisition of new or upgraded capital equipment, systems, and software.</li></ul>Work Environment:<ul><li>Typically spends 75% of time in operations environment and 25% of time in an office environment.</li><li>Travels as needed.</li><li>Requires working in outside and inside environments with noise and all temperatures and climatic conditions and must be able to work under adverse weather conditions for extended periods of time.</li><li>Possible Work Hazards:&nbsp;May be exposed to possible operations hazards including dust, fumes, toxic and caustic chemicals, rotating machinery, high pressure, hot or cold work temperatures, slippery surfaces, water, and electrical hazards.</li></ul><h4>Qualifications</h4>Education/Experience/Background:<ul><li>Bachelor’s degree in Engineering. Registration as a Professional Engineer, Engineer-in-Training, and/or ten years progressive experience in design, project, construction, or management of wastewater treatment plants and ability to troubleshoot and solve water / wastewater treatment process/ operations problems.</li></ul>Knowledge/Skills/Abilities:<ul><li>Demonstrated knowledge of the standard practices, common tools, materials, occupational hazards and safety precautions of water / wastewater treatment plant and thorough working knowledge of NPDES regulations and permitting process.</li><li>Supervisory experience (personnel and project supervision) with demonstrated ability to diagnose complex process problems and manage remedial action.</li><li>Demonstrates ability to develop unique solutions for complex technical problems that may include the design of new systems or development of solutions having few or no precedents.</li><li>Demonstrated leadership ability and ability to effectively manage resources (personnel, equipment, materials, facilities, funds, and reputation).</li><li>Demonstrated knowledge of budget preparation and cost control and have the ability to forecast budget, staffing and equipment needs.&nbsp; Thorough understanding of internal and external economic factors (cost, margins, profit impact of decisions) affecting assignment areas.</li><li>Demonstrated effective communication, presentation, and interpersonal skills in order to interface with and motivate all levels of personnel.</li><li>Demonstrated ability to prepare accurate, effective, complete, and easily understood written communications and reports.</li><li>Strong PC skills with proficiency in word processing, spreadsheet and database software and the ability to optimize the use of technology and systems to communicate, manage budget and to streamline processes and increase efficiency.&nbsp;</li><li>Proficiency in the care and use of all site specific, facility required PPE (Personal Protection Equipment).</li><li>Demonstrated commitment to compliance with applicable laws and regulations, the Company’s Code of Business Conduct and other Company policies and procedures.</li><li>Must be able to serve rotational 24-hour emergency on-call if required by site.</li></ul>Required Certification/Licenses/Training:<ul><li>Registration as a Professional Engineer or Engineer-in-Training.</li><li>Valid Driver’s license and safe driving record.</li></ul>Physical Requirements:<ul><li>Amount of time spent – Standing 25%, Sitting 25%, Walking 50%.</li><li>While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.</li><li>Is occasionally required to stoop, kneel, or crouch and enter confined spaces.</li><li>May be required to use the stairs, ladders, catwalks and supports at heights of 50 feet above the ground.</li></ul><h4>Additional Information</h4>We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Technical Director - Water & Wastewater Engineering

<h4>Company Description</h4>About Veolia North AmericaA subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website&nbsp;<a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a>.<h4>Job Description</h4>BENEFITSVeolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and&nbsp;benefits for employees represented by a union are outlined in their collective&nbsp;bargaining agreement.Position Purpose:The Director of Applications Support is responsible for the availability and provision of development, testing, implementation, configuration management, and interface/interdependency management of systems and applications that support the Veolia North America businesses. The position also operates a team of Subject Matter Experts (SME) in Life Cycle Application Management and oversees all activities relating to the enhancements and support of the business applications. The primary key applications include Oracle (PeopleSoft and/or CC&amp;B), MuleSoft, Asset Management, Operational Technology, and Support Function applications.Primary Duties/Responsibilities:<ul><li>Manage the creation, refinement, execution, and governance of KPIs supporting the applications managed by the team.</li><li>Report against KPIs by measuring how successful the team performs against key performance metrics.</li><li>Strategically plan, operate, and manage the applications whilst providing an acceptable level of service.</li><li>Build and plan change and release management for applications under your domain.</li><li>Manage key vendor relationships for the management of the applications.</li><li>Identify, manage, and mitigate risks to the underlying infrastructure and systems.</li><li>Develop and manage contingency recovery plans and exercises to restore all operations timely.</li><li>Manage projects allocated to the team including the internal/external resources, timelines, budget, and risks.</li><li>Identify, manage, and mitigate risks and cyber threats to the applications.</li><li>Focus on continuous process improvement and staff satisfaction by increasing IT’s value through innovation and emerging technologies.</li><li>Manage and mentor associates on training and professional development.</li><li>Build relationships with senior operational partners across the business.</li><li>Coordinate the workloads to ensure projects are completed on time.</li><li>Play a leadership role on projects &amp; new initiatives.</li><li>Drive the development of analytical models to forecast and understand short- and long-term trends.</li><li>Other duties as required or directed to ensure the achievement of the position across.</li></ul><h4>Qualifications</h4>Education/Experience/Background:<ul><li>Bachelor's Degree in Business, Computer Information Systems, or a related field with 7 years of experience in a computer science, technology service, or management information systems environment at a minimum.</li><li>Master's Degree in Business, Computer Information Systems, or a related field with 5 years of experience in a computer science, technology service, or management information systems environment is a preferred.</li><li>Understanding of industry-standard frameworks including but not limited to ITIL, COBIT or PMP/ Prince2 preferred.</li></ul>Knowledge/Skills/Abilities:<ul><li>10+ years of experience in Applications implementation or lifecycle development; demonstrated experience in planning, documenting, validating and testing technical solutions.</li><li>Extensive experience managing vendor relationships and contracts.</li><li>Strong applications background with proven experience delivering application implementation or upgrade projects.</li><li>Strong ITIL and service management experience around application management.</li></ul><h4>Additional Information</h4>We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

<h4>Company Description</h4>About Veolia North AmericaA subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website&nbsp;<a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a>.<h4>Job Description</h4>BENEFITSVeolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. &nbsp;Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.Position Purpose:&nbsp;We are seeking an experienced and highly motivated Sr. Director Talent Acquisition to lead our talent acquisition team as well as the Recruitment Process Outsourcing (RPO) function and drive our recruitment strategy. The Sr. Director Talent Acquisition will be responsible for managing the end-to-end recruitment process, ensuring the acquisition of top talent, and building a strong talent pipeline to support the company's growth objectives. They will collaborate with senior leadership to understand business needs and develop effective recruitment strategies to meet those needs. This role requires a strategic thinker with exceptional leadership skills and a deep understanding of talent acquisition best practices.Primary Duties/Responsibilities:<ul><li>Oversee, develop and implement a comprehensive talent acquisition strategy aligned with the company's goals and objectives.</li><li>Manage all external vendors including the RPO provider. Review, establish, monitor the service level agreements (SLA) to ensure performance targets are continuously met.</li><li>As a system thinker, evaluate and streamline the recruitment process for all levels to ensure continuous improvement, enhanced efficiency, performance and candidate experience.</li><li>Build and track TA Metrics Dashboard including but not limited to recruitment funnel, hiring velocity, hiring manager and candidate experience, market data, sourcing tools and strategies, external candidate pipeline and networks, offer acceptance rate, recruitment spend etc.</li><li>Partner with senior leaders and hiring managers to understand their talent needs and provide strategic guidance on sourcing, selection and interviewing methods and strategies.</li><li>Lead and mentor a team of talent acquisition professionals, providing guidance, training, and support to ensure their continuous growth and development.</li><li>Stay updated on the latest recruitment trends, tools, and technologies, and implement best practices to improve the efficiency and effectiveness of the talent acquisition process.</li><li>Foster a collaborative and inclusive team culture that values diversity, innovation, and continuous improvement (growth-mindset) and monitor and evaluate team performance, providing regular feedback.</li><li>Collaborate with the HR team to ensure a seamless onboarding experience for new hires and manage relationships with external recruitment agencies and vendors, ensuring compliance with company policies and standards.</li><li>Actively participate in job fairs, career events, and other recruitment-related activities to promote the company's employer brand and attract potential candidates and represent the organization at industry conferences and networking events to establish connections and expand the talent pool.</li></ul>Work Environment:<ul><li>Usual Office Environment</li><li>TRAVEL: 20 - 25%</li></ul><h4>Qualifications</h4>Education/Experience/Background:<ul><li>Bachelor’s Degree in Business Administration, Human Resources or other applicable field.</li><li>10-12 years of corporate recruiting experience and minimum 5 years managing a team.</li><li>Must have a minimum of 3 years of experience managing RPO vendors with a strong track record of high-performance results.</li></ul>Knowledge/Skills/Abilities:<ul><li>Strong understanding of the end-to-end recruitment process, including candidate sourcing, screening, interviewing, and onboarding.</li><li>Proven track record of successfully managing RPO vendors from initiation to completion.</li><li>Must have proven experience as a Talent Acquisition Director/Sr Dir, leading a large and widely distributed Talent Acquisition Team (including people managers- not limited to IC level Recruiters) in a fast-paced and dynamic organization.</li><li>Strong knowledge of talent acquisition best practices, recruitment strategies, and sourcing techniques.</li><li>Excellent understanding of the full recruitment lifecycle and experience managing end-to-end recruitment processes.</li><li>Demonstrated ability to build and maintain effective relationships with hiring managers, candidates, and external partners.</li><li>Exceptional communication and interpersonal skills, with the ability to influence and negotiate effectively.</li><li>Strong leadership skills, with the ability to motivate and inspire a team to achieve targets and deliver high-quality results.</li><li>Proficient in using recruitment tools and applicant tracking systems (ATS) to streamline processes and enhance candidate experience.</li><li>Results-driven mindset and ability to work in a fast-paced environment, managing multiple priorities and deadlines.</li><li>Familiarity with employment laws and regulations, ensuring compliance in all recruitment activities.</li></ul><h4>Additional Information</h4>We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Sr Director Talent Acquisition

Job description Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share. Control, Monitoring &amp; Testing (CMAT) Generalist roles act as an independent Second Line of Defence (2LOD) function that undertakes risk-based monitoring and testing of processes and outcomes of First Line of Defence (1LOD) Compliance activities to provide assurance that the business is operating in line with relevant laws, regulations, principles, and HSBC Group standards and policies and to ensure that HSBC maintains effective compliance controls. They also perform deep-dive and thematic reviews on issues, opportunities and/or strategic change and may also carry out Stress Testing exercises. The remit may range from a small geographic area/country to global for a Function or Global Business Line. As our Vice President Risk and Compliance Assurance&nbsp; you will:<ul><li>Utilize SME knowledge in the compliance MAT risk environment to support the business, identify and make decisions on how to implement changes that mitigate risks that may result in the first and second Lines of Defence (1 &amp; 2LoD) performing their role more effectively</li><li>Support the design and maintenance of the monitoring methodology, standards, processes and procedures (and training thereof) for the Global RC Monitoring and Testing function and overseeing the development and maintenance of effective tools and technology to support the activity</li><li>Provide risk response capability to address emerging and ad hoc high risk events, global thematic risk priorities and supporting regional teams by helping complete M&amp;T work, in order to meet internal and regulatory expectations</li><li>Work closely with the System, Control and Analytics team (SCA), to help develop our predictive analytics capability, as well as leverage SCA in response to risk response events</li><li>Carry out thorough preparation and high-quality reviews of First Line of Defence (1LoD) controls</li><li>Foster a close working relationship with key stakeholders, including the Compliance teams, Monitoring Teams, COOs and other senior management in the business, including keeping abreast of key business, regulatory and industry developments and any changes to procedures and practices</li><li>Contribute to the preparation of compliance risk assessments, drawing on the experience and knowledge of the RC team and with the active participation of senior managers in the Business</li><li>Contribute to the preparation of monitoring plans and reviews for applicable business lines in sites</li><li>Contribute to the preparation of consolidated MI on the results of monitoring for senior managers in the Business</li><li>Contribute to the provision of education and support to monitoring specialists in risk assessments, planning and conducting reviews</li></ul>For this role, HSBC targets a pay range between $150000 and $200000. The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education. Requirements You´ll likely have the following qualifications to succeed in this role: <ul><li>Working knowledge or experience with the capital markets rules and regulations</li><li>Knowledge of banking and security businesses, products, operations, systems and organization</li><li>Understanding of all significant regulatory compliance requirements applicable to the businesses </li><li>Swap Dealer and Broker Dealer compliance control testing experience</li><li>Strong managerial, interpersonal, communications, analytical, organizational, project management and planning skills</li><li>Minimum of five to seven years proven and progressive financial services audit, operations, and/or compliance experience or equivalent</li><li>Bachelor’s degree in business,&nbsp;finance, related field or equivalent experience</li><li>Master’s degree preferred</li></ul> In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future! All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

Vice President Risk and Compliance Assurance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The American Express Corporate Affairs &amp; Communications (CA&amp;C) team is a strategic function that works to enhance and protect the American Express brand through public relations, social media and content development, colleague communications and corporate social responsibility initiatives.The Director, Colleague Communications, will drive the internal communications strategy and activities for American Express’ Enterprise Digital &amp; Data Solutions (EDDS) business. EDDS powers the world's best customer experience and revenue growth through innovative data, digital and marketing products and solutions. The business works closely with other divisions of American Express to develop customer-facing digital experiences, acquire new customers, develop and execute MarTech and data solutions, and more.The person in this role will develop and execute colleague communications strategies for the EDDS business and its leaders to build understanding of the business’ priorities and strategy. They will be responsible for developing content ranging from newsletters, memos, internal intranet content and presentations, as well as supporting the planning and execution of senior leader town halls, internal forums, and other colleague engagement events. They will collaborate with teams in the Colleague Experience Group (HR), legal, and finance functions, as well members of the global CA&amp;C team to bring to life enterprise-wide campaigns and initiatives.&nbsp;This role reports to the Vice President, Digital Innovation &amp; Technology Communications, and is based in New York.How will you make an impact in this role?<ul><li>Develop and execute colleague communications designed to drive engagement and foster connection to the vision and strategy of senior leaders.</li><li>Devise creative ways to enhance the look and feel of written content, multimedia and in-person events.</li><li>Think strategically about how to best leverage available communications channels, including colleague intranet sites, Slack, and email, to drive content engagement.</li><li>Create engaging follow-up content and recaps from colleague events. &nbsp;</li><li>Support the rollout of corporate and global programs and initiatives, including reward and recognition campaigns, leadership development activities and innovation awards.</li><li>Partner with CA&amp;C colleagues across geographies to drive coordination and consistency in global communications.</li></ul><ul><li>Write and edit the Executive Vice President (EVP) of EDDS’s communications to colleagues, including announcements, video scripts, remarks, and other strategic communications as needed.</li><li>Assist with the development and execution of project plans for leadership meetings and colleague town halls, including pre- and post-event communications as appropriate.</li><li>Provide project management and content/editorial support for various EDDS-owned Summits held throughout the year.</li><li>Support communications for the EDDS EVP’s forums with colleagues, including roundtables, Q&amp;A sessions, and other engagement events.</li><li>Plan and execute submissions and recognition of EDDS colleagues in support of the company’s premier&nbsp;award programs.</li><li>Provide data management and measurement to enhance the effectiveness of colleague communications.</li><li>Determine metrics and manage reporting for town halls, leadership forums, colleague roundtables, and other events.</li></ul>Minimum Qualifications<ul><li>Minimum of 8 -10 years&nbsp;of&nbsp;experience in managing colleague communications programs. </li><li>Demonstrated experience leading and driving internal and senior executive communications.</li><li>Demonstrated ability to think strategically and creatively while pushing a variety of projects through to completion.</li><li>Exceptional writer who is able to communicate clearly and effectively across a variety of formats, tones, and audiences, including interpreting technical information into language that is understandable by and compelling to target audiences.</li><li>Expert in the use of MS Office products, especially Word and PowerPoint, and able to develop graphics and visual design in support of colleague communications.</li><li>Experience in producing creative events for a large global organization using a variety of multimedia formats.</li><li>Strong knowledge of colleague communications delivery platforms and measurement tools.</li><li>Strong project management experience and relentless attention to detail.</li><li>Self- starter with the ability to manage multiple projects in a fast-paced environment.</li><li>Exceptional collaboration skills and an&nbsp;ability to build relationships with a wide range of internal stakeholders.</li><li>Effective leadership with excellent judgment and people management skills.</li><li>Bachelor’s degree. </li></ul>Preferred Qualification<ul><li>Experience working within a technical organization or environment.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a> to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

American Express

Director - Colleague Communications

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together. This role sits in the global Corporate Affairs &amp; Communications organization and provides corporate communications and public affairs counsel and service to multiple executives in the organization. The Director, Corporate Communications will support in corporate-wide media relations, with responsibility for our strategic CEO communications, executive thought leadership, policy and issues management activities. This position requires strong understanding of the media and corporate communications landscape, excellent writing and project management skills with a high degree of focus on details, strategic enterprise thinking, industry knowledge, agility and experience with crisis and issue management, and an ability to forge strong working relationships across teams.This role reports to the VP, Corporate Communications, and is based in New York.How will you make an impact in this role?<ul><li>Quickly develop a deep understanding of American Express, its business and customers to find/create opportunities to tell the American Express story.</li><li>Support development and execution of proactive media relations strategies to enhance the company’s reputation and visibility of key strategic initiatives.</li><li>Support planning, preparation and execution of CEO communications, including the development of engagement plans, briefing books, talking points, speeches, social media content, presentations, and other content needs across media relations, investor, employee and customer communications.</li><li>Drive coordination of enterprise and executive thought leadership opportunities among the Corporate Affairs &amp; Communications team, including holistically managing executive speaking engagements, business and industry networks, external awards and recognitions. </li><li>Assist with internal and external communications of the General Counsel Organization and Enterprise Strategy group and their senior leaders.</li><li>Effectively and quickly create/edit communications content (press releases, company statements, talking points, FAQs, etc.) in alignment with the corporate narrative.</li><li>Manage issues and crisis communications by demonstrating good judgment, sound positioning, and implementation of decision-making frameworks.</li><li>Help manage incoming media requests and advise business leadership on strategy and tactics.</li><li>Foster relationships with media and support VP of Corporate Communications in her capacity as a spokesperson for the company.</li><li>Monitor, measure and report on media coverage of American Express.</li><li>Partner effectively with communications colleagues and strategic business partners to drive coordination of enterprise-wide communications and thought leadership activities, and ensure consistency in messaging.</li><li>Serve as a relationship manager with public relations agencies and other external partners, including media, event organizers, non-profits and vendors.</li></ul>MinimumQualifications<ul><li>Minimum 7+ years communications/PR experience with demonstrated ability to handle all types of media and corporate communications</li><li>Excellent written and verbal skills</li><li>In-depth communications experience, with expertise in developing and implementing strategic PR and social media programs</li><li>Strong project management skills and ability to thrive while managing multiple priorities in a fast-paced work environment</li><li>Proven track record of exercising sound judgment and clear decision-making under tight deadlines</li><li>Strong interpersonal skills and ability to create connections across functions and levels</li><li>Experience working directly with senior-level executives</li><li>Strong business acumen, analytical and strategic thinking skills</li><li>Excellent judgment and experience in managing crises and issues response </li><li>Demonstrated relationship management skills, particularly in working with PR agencies and other external partners. </li><li>Expert in the use of MS Office products, especially Word and PowerPoint, and able to develop graphics and visual design.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

Director - Corporate Communications

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.About Network &amp; Acquiring SolutionsAs part of the Global Merchant &amp; Network Services group (GMNS), the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers’ evolving payment needs.About the RoleThis newly created role of Director, Enterprise Payments Governance is an exciting opportunity to establish and drive the risk and compliance oversight program for the Enterprise Payments Center of Excellence (COE). The incumbent will be an integral leader within a large scale, enterprise-wide program established to redesign our payment execution operating model and accelerate the development of our enterprise payment services. The Director, Enterprise Payments Governance will augment our organizational compliance across all three lines of defense to ensure adherence to local market payment regulations and relevant payment scheme rules. The successful candidate will be instrumental in governing and refining the processes and controls related to payments compliance and risk management.Key Responsibilities<ul><li>Implement processes, controls, and monitoring to ensure&nbsp;full compliance with local and international regulatory requirements</li><li>Stay abreast of&nbsp;new payment regulations and rule changes, determine impact to American Express, and lead operational readiness and change management program in response to changes </li><li>Develop a payments&nbsp;governance framework (including policies, procedures, and oversight) to ensure payment processes are secure, efficient, and compliant</li><li>Oversee&nbsp;adherence to rules and standards set by relevant payment schemes, such as Nacha Operating Rules &amp; Guidelines and SEPA Rulebooks, and ensure payment operations are compliant and up to date with the latest requirements</li><li>Develop&nbsp;risk &amp; control framework for payments and drive enterprise-level risk monitoring and oversight including operational risk management across all payments use cases.</li><li>Establish a program to appropriately manage and monitor&nbsp;issues, operational risk events (OREs), and corrective action plans (CAPs) related to payments to ensure efficient and speedy resolution</li><li>Establish appropriate&nbsp;operational and technical controls in place to reduce and/or prevent further OREs and ensure effective implementation and operationalization of these controls</li><li>Manage internal and external payments&nbsp;audits and prepare audit-ready materials and supporting documentation to preemptively aid field work</li><li>Define and measure risk and compliance&nbsp;metrics to monitor progress against goals and assess the company’s overall payments risk exposure </li><li>Collaborate with and influence first-line business units, second-line risk and compliance functions, and third-line audit teams to ensure a cohesive approach to risk and compliance</li><li>Foster a&nbsp;compliance-oriented culture within the organization through ongoing education training programs and consultative services for key stakeholders</li></ul>Requirements/Qualifications<ul><li>Relevant experience: Minimum of 10 years’ experience in global non-card payments (ACH, wire, RTP) on the consumer and/or wholesale side within Risk Management, Compliance, Operational Excellence, or Legal.</li><li>Regulatory expertise: Strong understanding of the regulatory landscape affecting payment systems, including AML, KYC, OFAC, PSD2. </li><li>Payment scheme expertise: Proven experience with payment schemes and their compliance requirements, including experience with The Clearing House, The Federal Reserve, Nacha, SEPA, Faster Payments Scheme, etc.</li><li>Program management: Demonstrated ability to lead and manage comprehensive compliance programs in partnership with key stakeholders.</li><li>Passion for results: Passion to drive execution and deliver results in a fast-moving and innovative environment. </li><li>Analytical mindset:&nbsp;Strong analytical and problem-solving skills with a proactive approach to resolving issues and implementing process improvements.</li><li>Highly collaborative: Ability to collaborate with and build strong relationships with internal and external stakeholders to deliver value beyond traditional means.</li><li>Effective communicator and influencer: Ability to influence key partners and executive stakeholders. Excellent communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience.</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

49 Leadership / Executive Board Jobs in New York, NY, USA