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ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYOversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet the Company’s standards for cleanliness, appearance, safety, and overall functionality.JOB DESCRIPTION<ul><li>Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.&nbsp;&nbsp; 2. Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new moveins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.&nbsp;</li><li>Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.&nbsp;</li><li>Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.&nbsp;</li><li>Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.&nbsp;</li><li>Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.&nbsp;&nbsp;&nbsp;</li><li>Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.&nbsp;</li><li>Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.&nbsp;&nbsp;</li><li>Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.</li><li>Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.&nbsp;&nbsp;</li></ul>Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar

Service Supervisor – Roots at Waco

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYOversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the senior living community meet the Company’s standards for cleanliness, appearance, safety, and overall functionality.JOB DESCRIPTION<ul><li>Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.&nbsp;&nbsp; 2. Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new moveins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.&nbsp;</li><li>Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.&nbsp;</li><li>Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.&nbsp;</li><li>Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.&nbsp;</li><li>Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.&nbsp;&nbsp;&nbsp;</li><li>Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.&nbsp;</li><li>Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.&nbsp;&nbsp;</li><li>Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.</li><li>Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.&nbsp;&nbsp;</li></ul>#LI-AW1Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Service Supervisor - Viva Bene (Lease-Up)

Financial Planning AnalystAre you a detail-oriented individual with a passion for financial planning? Do you thrive in a dynamic, fast-paced environment? If so, we invite you to join Castlewatch Wealth’s on-site team as a financial planning analyst supporting a top private wealth advisory practice at Ameriprise Financial. In this role, you'll play a crucial part in the success of our practice by providing exceptional support to our Advisors.&nbsp;Castlewatch Wealth&nbsp;is one of the leading names in the industry, offering comprehensive financial planning and asset management services. Located in downtown Glendale, we are a well-established practice&nbsp;known for our commitment to excellence and professionalism.Best-in-Class Benefits and Perks:We value our employees’ time and efforts. Our commitment to your success is enhanced by:&nbsp;<ul><li>Career Growth: Numerous opportunities for career advancement within our practice&nbsp;</li><li>Competitive Compensation: $60,000 - $80,000 annually, depending on relevant experience.</li><li>Quarterly Bonuses: Eligible for quarterly performance-based bonuses.</li><li>Comprehensive benefits package, including multiple health insurance plan options, cash fringe benefits, educational reimbursement, short &amp; long-term disability, life insurance, 401(k) plan, and paid covered parking, paid time off and holidays.</li></ul>Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.To be successful as a Financial Planning Analyst, you should have:<ul><li>Series 7, 66, and Life &amp; Health licenses.&nbsp;</li><li>Highly analytical with strong mathematical skills.</li><li>Bachelor’s Degree.</li><li>2 years of professional experience preferred.&nbsp;</li><li>Commitment to professionalism and superb client service that meets or exceeds client expectations.&nbsp;</li><li>Ability to handle multiple tasks in a fast-paced environment.&nbsp;</li><li>Position is on-site in our downtown Glendale office.</li></ul>This is not a sales position.As a Financial Planning Analyst, you will play a crucial role in the team’s success by:<ul><li>Preparing financial plans for Advisor use in client meetings&nbsp;</li><li>Gathering, reviewing, and updating client financial information in financial planning software</li><li>Preparing reports to assist Advisors in client meetings</li><li>Preparing portfolio allocations that reflect the client’s risk tolerance</li><li>Preparing appropriate product deliverables and maintaining all documents by FINRA and SEC requirements.&nbsp;</li><li>Assisting with ad-hoc projects utilizing advanced Excel and Outlook skills</li></ul>Apply today!We encourage you to apply if you’re ready to contribute to Castlewatch Wealth’s success and embark on a rewarding career path. Join a collaborative environment where your integrity and dedication will significantly impact RGAA’s financial health and goodwill.&nbsp;We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.Qualified applicants with arrest or conviction records will be considered for employment with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Insperity

Financial Planning Analyst

Salary Range:&nbsp;&nbsp;$102,183.00&nbsp;(Min.) -&nbsp;$132,838.00&nbsp;(Mid.) -&nbsp;$163,492.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Supervisor, Quality Configuration Assurance works with the Manager, Systems Configuration Performance Improvement and Director, Quality Configuration to oversee the daily operations of the Quality Configuration Assurance staff for the L.A. Care core and surround systems. &nbsp;This position is responsible to maintain a high performing team of Quality Configuration Assurance Analysts of various knowledge and technical skill levels by ensuring that each team member meets or exceeds all metrics and standards of quality. This position supervises all aspects of running an efficient &nbsp;team, including hiring, supervising, coaching, training, disciplining, and motivating direct-reports.&nbsp;The Supervisor, Quality Configuration Assurance engages, measures, and helps to facilitate improvements in the team's performance by conducting continual improvement activities such as training, coaching and quality assurance. This position will collaborate with the Quality Configuration Assurance leads to support new programs, system implementations and upgrades, quality measures to improve claims mass adjudication and configuration performance improvements, &nbsp;etc.<h4>Duties</h4>Responsible for the daily workflow and leading the work of assigned staff. &nbsp;This role will mentor, coach, act as a resource and provide feedback on performance of assigned staff. &nbsp;Hire, train, coach, and evaluate staff (under the guidance of the Manager, Systems Configuration Performance Improvement).&nbsp;Maintain quality goals and production levels within the department. &nbsp;Develop procedure changes to improve results.Track and trend the metrics associated with the systems configuration quality and production. &nbsp;Prepare and present written and verbal reports.Maintain and monitor departmental documents including policies, procedures, desktop procedures, workflow documents and job aids to ensure these documents are current and meet organizational requirements.Serve as back-up for the Manager, Systems Configuration Performance Improvement and effectively interface with various personnel within and outside of the department and the organization. &nbsp;Collaborate timely and effectively with various internal and external staff to ensure the smooth execution of functions to support configuration best practices.Assure the team completes related quality configuration work timely and in accordance with business requirements, testing methodologies, and systems specifications.Provide direction with handling of questions, issues, etc. raised by staff. &nbsp; Serve as an informational resource for staff. &nbsp;Lead and troubleshoot simple to moderate issues for the Quality Configuration Assurance Analysts and collaborate with the Quality Configuration Assurance leads on complex issues. &nbsp; Ensure that complex issues are resolved within established guidelines. &nbsp;Ensure that appropriate follow-through is completed timely.Oversee and lead initiatives and projects. Ensure that tasks are completed within the specified timeframes.Perform other duties as assigned.<h4>Duties Continued</h4><h4>Education Required</h4>Bachelor's Degree in Business Administration or Healthcare Related FieldIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4><h4>Experience</h4>Required:At least 5 years of experience in a quality configuration supporting a managed care system, especially related to quality measures for benefit, contract configuration, and mass adjudication in a healthcare or health plan environment.At least 2 years of leading process, program, or staff or supervisory experience.Experience with the quality review of the configuration of health services/population health as well as appeals and grievances systems, applications, etc.Equivalency:&nbsp; Completion of the L.A. Care Management Certificate Training Program may substitute for the supervisory/management experience requirement.Preferred:At least 5 years of experience working with a California Medi-Cal managed care plan or commercial health plan, medical group, or management services organization.<h4>Skills</h4>Required:Advanced knowledge of QNXT or comparable claims processing system.Advanced knowledge of the healthcare domain, focusing on claims processing, membership, contracts, and benefits.Advanced knowledge of and experience with interpreting and analyzing complex pricing mechanisms.Strong coaching and mentoring skills. Able to build teams and allocate staffing resources based on work priorities.Strong written and verbal communication skills.Proficient in using Microsoft Word and Excel.Able to multi-task in a high production environment.Able to streamline day-to-day operations, policies, and procedures.Able to draw conclusions from data analysis and formulate corrective action plans, as warranted.&nbsp;&nbsp; Able to troubleshoot problem areas and recommend, develop, and implement system and process improvements.<h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Claims, Insurance

L.A. Care Health Plan

Supervisor, Quality Configuration Assurance

30-Oct-2024<h4>Director of Technology Communication &amp; UX Strategy</h4>Harvard Medical School 67286BRPosition DescriptionHarvard Medical School is seeking a Director of Technology Communication &amp; UX Strategy responsible for creating standards and overseeing strategies which ensure HMS students, faculty, and staff have a seamless and predictable way to access IT resources, assistance, just-in-time information, and learning modules. This role acts as the customer advocate and voice for improvements in technologies and IT processes across IT and sets the bar for how a service is delivered and communicated to the HMS community. The role will improve availability and user awareness of round-the-clock self-service resources, training, and information to minimize wait times for support.The Director of Technology Communication &amp; UX Strategy will create a vision and strategy for optimizing a user’s experiences, and improvements of existing experiences to enhance user engagement in various areas, including web, mobile, desktop, hardware interfaces, physical environments, and person-to-person interactions. They will drive requirements gathering, execution, and completion of enterprise-wide projects. The Director will serve as the lead service owner for the IT user experience at HMS. They will partner with peers in IT leadership to set the direction for internal operational improvements and drive the gathering and analysis of user data.&nbsp;Reporting to the Associate CIO, Strategic Service Delivery and Design, the Director will be responsible for:<ul><li>Staff Management and Leadership: Responsible for strategic oversight and daily management of HMS IT organizational communications, UX, and web teams, ensuring alignment with IT goals and smooth project execution. Leads goal-setting, team development, and manages workloads to ensure cohesive delivery of critical IT services and initiatives.</li><li>Strategic Leadership: Leads the development and execution of IT communication and UX strategies, driving long-term engagement goals for HMS IT. Partners with senior leadership to shape transformative IT projects that support institutional objectives.</li><li>Technical Leadership: Serves as the technical lead for IT communications, overseeing systems integration, UX/UI design, and digital tools like CMS platforms. Guides web development teams and ensures technical execution of communication and user experience initiatives.</li><li>Cross-Organizational Leadership: Acts as a cross-functional leader, aligning IT communications with broader organizational goals and fostering collaboration across teams in HMS IT. Represents HMS IT in university-wide initiatives, ensuring seamless, data-driven improvements in service communications.</li></ul>Core Duties:<ul><li>Develops and maintains UX standards and guidelines for HMS IT uniformly across all system applications as a mechanism to transform the customer user experience in partnership with HUIT technical standards.</li><li>Designs and implements training standards, programs and materials to educate the HMS community on IT systems, tools, and best practices.</li><li>Serves as UX subject matter expert by educating all IT stakeholders around the topic of improving the “front end” customer experience and the importance of making it as seamless as possible; Leads change management efforts related to UX initiatives.</li><li>Develops and executes the methodology for reporting UX goals and investments by establishing data driven analytics/key metrics which will help anticipate future needs.</li><li>Designs and facilitates collaborative UX training/workshops and suggests it to the development teams, marketing user experience as a guiding principle across IT.</li><li>Partners with distributed IT members in HPC, HSDM, and Wyss to implement UX best practices that may be adopted by the broader community.</li><li>Discovers and document product requirements, identifying data integrations and user interactions between systems.</li><li>Partners with ITSM leadership to ensure knowledge, release, incident, and Major Incident processes are appropriately supported.&nbsp;</li></ul>Basic Qualifications<ul><li>Minimum of 7 years’ post-secondary education or relevant work experience</li><li>Supervisory experience</li></ul>Additional Qualifications and Skills<ul><li>Minimum three years demonstrated highly specialized knowledge of a specific technology</li><li>Knowledge of information technology applications, processes, software, and equipment</li><li>Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor</li><li>Solid verbal/written communication skills</li><li>Knowledge of system integration across all IT platforms</li><li>Ability to conduct needs assessments and user research</li><li>Problem solving skills while optimizing data and systems for best possible outcomes</li><li>Track record of successful user research experience</li></ul>Certificates and Licenses<ul><li>Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred</li></ul>Additional Information The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines. Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding. The Harvard Medical School is not able to provide visa sponsorship for this position. Not ready to apply? Join our talent community to keep in touch and learn about future opportunities! (<a href="https://www.gem.com" target="_blank">https://www.gem.com</a> ?formID=16341e35-cbc6-4904-88a3-09b35763307e)Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionInformation Technology Department Office LocationUSA - MA - Boston Job CodeI1659M IT User Experience Mgt V Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade059DepartmentInformation TechnologyUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningIdentity Commitment to Equity, Diversity, Inclusion, and BelongingWe are committed to cultivating an&nbsp;inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values&nbsp;&nbsp;&nbsp; <a href="https://hms.harvard.edu/about-hms/campus-culture/mission-community-values-diversity-statement" target="_blank">https://hms.harvard.edu/about-hms/campus-culture/mission-community-valu…</a>EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-DK1

Harvard University FAS Human Resources

Director of Technology Communication & UX Strategy

29-Oct-2024<h4>Infrastructure Operations Service Queue Manager</h4>Harvard Medical School 67267BRPosition DescriptionSummary: The Infrastructure Operations Service Queue Manager is responsible for leading the prioritization and compliant handling of infrastructure service request tickets. The primary objective of this role is to ensure prompt and effective responses to end users while managing and improving infrastructure service-related queuing activities. This role actively contributes to the creation and upkeep of technical documentation and user-facing knowledge base articles while actively evaluating and optimizing service queue performance. In addition this role will also conduct independent reviews and analysis of ticket data to identifying trends, and implement continuous improvement measures. Core Duties: <ul><li>Continually monitor and prioritize the customer service request ticket queue, ensuring timely and appropriate responses to end users.</li><li>Work at an expert level within a team on most phases of service analysis and consider the business implications of technology applications to the current and future business environment.</li><li>Serve as tier 3 (engineering-level) triage for highly technical problems.</li><li>Actively contribute to the creation and maintenance of technical documentation for the organization's IT infrastructure.</li><li>Develop and maintain user-facing knowledge base articles to assist end users in troubleshooting and resolving common technical issues.</li><li>Foster and manage internal/external stakeholder relationships.</li><li>Identify and promote internal and external process changes; Contribute to the establishment of guidelines, procedures, standards and recommendations for process improvements.</li><li>Implement quality standards, ensure and execute compliance on every stage of solution implementation.</li><li>Participate in long-term strategic planning and roadmapping to improve operational effectiveness and efficiency with the office of the CTO.</li><li>Implement and maintain metrics to assess service queue performance, providing regular reports to leadership to highlight progress, response times, issue resolution, and overall effectiveness.</li><li>Responsible for business transition management to ensure that systems are understood by users; ensure that transitioned services deliver the value users expect.</li><li>Utilize data to identify areas in need of improvement and to measure the progress of improvement initiatives; Analyze trends, suggest automation and efficiency improvements, and present recommendations to Infrastructure leadership.</li><li>Collaborate with IT Support and queue managers across the HMS IT organization to coordinate efficient handoffs of tickets and requests between IT groups.</li><li>Work with the service management team to create and refine processes and dashboards that increase the efficiency of infrastructure teams.</li><li>Participate in long-term strategic planning and roadmapping to improve operational effectiveness and efficiency within Infrastructure and the broader office of the CTO.</li><li>Abide by and follow the Harvard University IT technical standards, policies, and Code of Conduct. Additional Duties:</li><li>Provide expert advisement about the HMS technical documentation and make recommendations for future topics</li><li>Collect, organize, integrate, analyze, and leverage information about the HMS customer service request ticket queue</li><li>Provide consistent, daily updates to systems and team members to define needs and maintain progress</li></ul>Basic Qualifications<ul><li>Minimum of two years’ post-secondary education or relevant work experience</li></ul>Additional Qualifications and Skills<ul><li>Additional Qualifications and Skills: Bachelor's Degree preferred</li><li>Knowledge of information technology applications, processes, software, and equipment.</li><li>Demonstrated ability to write clear, concise technical documentation.</li><li>Strong communication and interpersonal skills, with a service mindset approach.</li><li>Ability to work effectively and collaboratively in a remote work environment. Certificates and Licenses:</li><li>Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred.</li></ul>Additional InformationThis position may require occasional work outside of normal business hours. The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines. Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding. The Harvard Medical School is not able to provide visa sponsorship for this position. Not ready to apply? Join our talent community to keep in touch and learn about future opportunities! (<a href="https://www.gem.com" target="_blank">https://www.gem.com</a> ?formID=16341e35-cbc6-4904-88a3-09b35763307e) &nbsp;Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionInformation Technology Department Office LocationUSA - MA - Boston Job CodeI1757P IT Service Management Prof III Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade057DepartmentIT-InfrastructureUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningCriminal, IdentityCommitment to Equity, Diversity, Inclusion, and BelongingWe are committed to cultivating an&nbsp;inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values&nbsp;&nbsp;&nbsp; <a href="https://hms.harvard.edu/about-hms/campus-culture/mission-community-values-diversity-statement" target="_blank">https://hms.harvard.edu/about-hms/campus-culture/mission-community-valu…</a>EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-DK1

Infrastructure Operations Service Queue Manager

Howmet Fastening Systems (HFS) is seeking a Procurement Manager in our City of Industry, California location. HFS is a business unit of Howmet Aerospace, headquartered in Torrance, California.&nbsp; We hold the number one global position in aerospace fastening systems, and we’re the North American leader in commercial transportation fasteners. Our high-tech, multi-material fastening systems are found nose to tail on aircraft and aerospace engines. Our products are also critical components of industrial gas turbines, automobiles, commercial transportation vehicles, and construction and industrial equipment. Summary: Responsible for executing and leading the day-to-day procurement activities at the site location.&nbsp; Responsibilities include assigning workload and managing the buyers’ performance, selecting suppliers, negotiating supplier price and schedule, and measuring supplier OTD performance.&nbsp; Reporting to the Senior Procurement Manager, this function will interface with the location’s senior management in Operations, Finance, Quality, Engineering, and HR in addition to Global Business Services senior management, Commodity Management, and Center of Excellence. Essential Duties and Responsibilities include the following. Other duties may be assigned: <ul><li>Manage the location procurement team</li><li>Sourcing, negotiation, contracting and executing agreements to fulfill day-to-day business needs.&nbsp;</li><li>Manage project related teams and initiatives</li><li>Process improvements and process expertise for procurement</li><li>Commodity management support (assisting in implementing process improvements and supplier integration, etc.)</li><li>The Procurement Manager is responsible for occasionally leading and aiding in the development of, and instituting, Optimized Processes. Assigned areas of focus may include: systems, procurement operations, commodity management interfaces, materials, logistics, contract management, supplier management and contract administration. When assigned as a leader of project-related teams the position may have multiple initiative teams operating simultaneously. &nbsp;The Purchasing Manager may operate individually or manage ad-hoc teams to achieve the project goals.</li><li>Program Management and Day-to-Day Execution</li><li>Performs and manages day-to-day data collection, implementation, supplier improvement and process improvement within HFS and across the interface between HFS and its suppliers in order to achieve effective competitive supply chains</li><li>Redesigns as assigned and/or facilitates changes in procurement operations to enable creation of transactional center-ready work, through process improvements</li><li>Identifies transactional improvement initiatives that can be driven through commodity management and supports their achievement</li><li>Promotes communication across the organization to identify and drive toward common policies and best practices to achieve cost reductions</li><li>Process</li><li>Performs and at times manages sourcing and negotiations, implementation of agreements and Integration of key suppliers, performance monitoring plus ongoing supplier and contract management for assigned BU specific commodities</li><li>Contributes to Total Cost of Ownership (TCO) reduction efforts and initiatives to achieve the benefits</li><li>Aids in the improvement of systems and work processes</li><li>Skills</li><li>Strong financial analysis skills</li><li>Process oriented; familiar with Continuous Improvement methodology</li><li>Excellent written and verbal communication skills; able to interface with Senior Management</li><li>Strong problem-solving skills</li><li>Understanding of risk management</li><li>Excellent negotiating skills</li></ul> Basic Qualifications <ul><li>Bachelor's Degree from an accredited institution, preferably in Supply Chain or Finance</li><li>Minimum of 5 years progressive experience in a Supply Chain or Purchasing position</li><li>Minimum of 1 year experience working in manufacturing environment&nbsp;</li><li>Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.</li><li>This position entails access to export-controlled items and employment offers are conditioned upon an applicant’s ability to lawfully obtain access to such items</li></ul> Preferred Qualifications <ul><li>previous aerospace manufacturing experienced preferred.</li><li>Previous supervisor/manager experience leading a purchasing team.&nbsp;</li></ul> Benefits/Salary: The position includes competitive wages and a comprehensive benefits package, including health insurance (medical, dental, vision), excellent 401k matching program, paid holidays and vacation.&nbsp;The salary range for this position is $115,000 to $145,000 About Howmet Aerospace Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $6.6 billion in revenue in 2023, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2023 Environmental Social and Governance report at&nbsp;<a>www.howmet.com/esg-report</a>. Follow: <a>LinkedIn</a>, <a>Twitter</a>, <a>Instagram</a>, <a>Facebook</a>, and <a>YouTube</a>. Howmet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email&nbsp;<a href="mailto:TalentAcquisitionCoE_Howmet@howmet.com" target="_blank">TalentAcquisitionCoE_Howmet@howmet.com</a> Howmet fastening systems are the premier aerospace and industrial fasteners, latches, bearings, fluid fittings and installation tools. Our products are used nose to tail on commercial and military defense aircraft, as well as on jet engines, automobiles, commercial transportation vehicles, wind turbines, solar power systems, and construction and industrial equipment.

Howmet Aerospace

Procurement Manager

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Mazda Parts Retail Associate position has the opportunity to interact with hundreds of customers to assist them in purchasing automotive parts. The goal is to create an exceptional buying experience to build customer loyalty to AutoNation. &nbsp; &nbsp;.<h2>What are the day-to-day responsibilities?</h2><ul><li>Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.</li><li>Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.</li><li>Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.</li><li>Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.</li><li>Stock incoming inventory in the correct location.</li><li>Maintain the parts department in clean and orderly manner.</li><li>Provide customers with needed information and offer additional sales opportunities.</li><li>Create and maintain merchandising display to promote product sales.</li><li>Provide an exceptional customer experience to drive loyalty</li><li>This is a commission based position with an estimated range that may vary between $40,000-$70,000 or more per year.</li></ul><h2>&nbsp; How will I know if I am successful?</h2><ul><li>The performance of a Parts Retail Sales Associate is measured by achieving:</li><li>Achieve Parts Sales Targets</li><li>Achieve Customer Satisfaction Targets&nbsp;</li><li>What are the requirements for this job?</li><li>High School diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>One year of experience in an automotive parts department.</li><li>One year of sales experience</li><li>Demonstrated communication and interpersonal skills</li><li>Organization and follow-up skills</li></ul>The expected annual salary for this role is between $0.00 - $0.00, dependent upon each candidate’s unique experience and qualifications.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Parts Counter

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The AutoNation Experienced Sales Associate is responsible for selling new and used vehicles at gross profit, customer satisfaction and volume standards expected by America’s Largest Automotive Retailer.<h2>What are the requirements?</h2><ul><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity</li><li>Over 1 year automotive sales experience</li><li>Proven ability to exceed established automotive sales and customer service goals</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up, and follow-up again, with customers</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>High school diploma or equivalent</li></ul><h2>&nbsp; Why should I work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li><li>You’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential. What tools? How’s a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer.</li><li>We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.</li><li>How will I be paid? Will I receive training?</li><li>As an Experienced Sales Associate, you’re able to start working on our competitive commission pay plan right away!</li><li>Throughout your career, we’ll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build&nbsp;your book of business and close deals like the expert you already are.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Associate

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Wholesale&nbsp;Parts Stockperson receives and verifies incoming orders and ensures that they are stocked and recorded according to dealership standards. &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Receive shipments and verify both the order and the quantities</li><li>Fill “will call” orders</li><li>Pick parts for counter salesmen</li><li>Maintain receiving and shipping records</li><li>Break out and organize shipments, ready for stocking</li><li>Assist in putting up stock</li><li>Assist in maintenance of bins and equipment</li><li>Assist in arrangement of department, including movement of bins as needed</li><li>Supervise returned parts and maintain separate storage area for such parts</li><li>Keep all bins, aisles and storage areas clean and clearly labeled</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Must meet Company's requirements for employment</li><li>Ability to read and comprehend instructions and information</li><li>One year of experience in a dealership position</li><li>Ability to interpret vendor catalogs</li><li>Ability to use parts department computer system and calculator</li><li>Excellent oral and in written communication skills</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

1,636 Procurement / Operations Jobs