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<h3>Job Description:</h3>OverviewThe CSM Group Segment Head leads an organization accountable for operational support and service delivery for Defined Contribution workplace clients. The CSM Segment Head collaborates with senior leaders to develop the strategic vision and long-term business direction based on anticipated future trends, issues, and business drivers. In addition, they understand client needs, prioritize and direct projects, guide the daily operations of the team, and establish the standard for exemplary support from business partners. The role is part of the Defined Contribution Client Service Operations leadership team and assists in carrying out the overall organization mission of delivering outstanding service.The RoleThe CSM Group Segment Head has primary responsibility for leading a segment of Client Service Managers (CSMs) that support Workplace Investing’s Defined Contribution clients. CSMs coordinate and lead service activities for clients with Qualified Defined Contribution plans, Non-Qualified Defined Contribution plans, HSA plans, and many other emerging products. Success is measured through client satisfaction, client retention, team development, and improving operational execution and scale. The role requires the desire and ability to participate in and drive cross-functional initiatives which have significant business impact. This role will:<ul><li>Have ultimate accountability for the day-to-day service satisfaction of Defined Contribution Strategic Market Workplace Investing clients with over to $2 trillion in assets under administration.</li><li>Cultivate a climate that values and rewards positive contributions, inclusion, diversity, initiative, and achievement of results.</li><li>Lead and develop a team of people leaders passionate about creating a culture of outstanding service delivery and associate growth and development.</li><li>Develop, run, implement, and monitor the service delivery strategy</li><li>Provide impactful feedback often. Recognize where team members can be more effective and implement changes to improve performance.</li><li>Anticipate and resolve roadblocks, challenges, and dependences within and across functional teams.</li><li>Find opportunities for improvement and champion system enhancements and process improvements</li><li>Handle client concerns and be responsible for making sure the organization is implementing individual client service recovery efforts when needed.</li><li>Work closely with various internal business partners and external client contacts at various organizational levels.</li></ul>The Expertise and Skills You Bring<ul><li>Financial services industry and large client servicing experience</li><li>Knowledge of Defined Contribution Qualified, Non-Qualified, HSA plans, as well as knowledge of other emerging products such as Charitable Giving and Student Debt</li><li>Leadership experience, with confirmed results managing people leaders and driving organization strategy</li><li>Experience in providing client service to an external client and/or leading a service organization with superior service results</li><li>Outstanding relationship builder and communicator</li><li>Flexibility, can easily shift priorities and apply excellent planning, organizational, and interpersonal skills</li><li>Influence and negotiation skills</li><li>Ability to manage to performance measurements and develop strategies to meet/exceed targets; takes corrective action and implements plans as needed.</li><li>Ability to coach, mentor and develop leaders and associates at all levels, evaluating performance, balancing competing priorities, compensation planning and analysis, and adapting organization as needed.</li><li>Enjoy interacting with clients in various roles, problem solving, associate recognition, conducting satisfaction surveys, etc.</li><li>Able to capture and assess client feedback and encourage behaviors to enhance interactions, using effective conflict resolution skills.</li><li>Able to support sales efforts with prospective clients to represent the DC Client Service Operations Leadership team.</li><li>Build and maintain effective collaboration and open communication with partners in every part of the organization. Can advocate for service and product improvements. Listens to feedback and collaborates on solutions that deliver the best outcome for our clients and the overall organization.</li></ul>The TeamThis role is a member of the Defined Contribution Client Service Operations Senior Leadership team and helps set the overall organization strategy. You bring the voice of the client to ensure our team is working toward improvements and solutions that deliver customer and business value. Understanding the unique needs of every client we support and staying grounded in the client experience is critical to our ongoing success.<h3>Certifications:</h3><h3>Category:</h3>Client Service OperationsFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Fidelity Investments

DC CSM Group Segment Head

The Transportation Supervisor provides direct supervision for a group of assigned CDL A Route Drivers. 3rd shift <ul><li>Schedule: Sunday-Thursday</li></ul> BENEFITS: <ul><li>Day 1 Benefits available: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Paid holidays, vacation time, sick leave accrual, college tuition reimbursement, and more! </li></ul> ESSENTIAL FUNCTIONS: <ul><li>Achieve safe, timely, and accurate deliveries to customers via a thorough working knowledge of multi-stop routing systems and dispatch procedures. </li><li>Review driver logs, hours of service, and other DOT requirements to ensure compliance with all state, local and federal regulations. </li><li>Coordinate activities with other distribution center departments to ensure that accurate and timely deliveries occur.</li><li>This position has additional duties. Special projects may be assigned at the position supervisor's discretion. </li></ul> MINIMUM QUALIFICATIONS &amp; REQUIREMENTS: <ul><li>Have a high school diploma or GED equivalent required.</li><li>A Bachelor's degree is preferred.</li><li>Have at least 1 year of transportation management experience in the food distribution industry.</li><li>Be knowledgeable about DOT regulations. </li><li>AS/400 experience is preferred.</li><li>Truck routing software experience preferred.</li><li>Be able to work a varied and flexible schedule. </li><li>Have basic competency with Microsoft Office programs (Excel, Outlook, Word).</li></ul> Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

McLane

TRANSPORTATION SUPERVISOR

This position is responsible for establishing and maintaining successful operations of an assigned area, department, or shift of the warehouse/distribution center. It ensures that the department has adequate staffing, proper training, the needed tools and resources, standards of productivity, safety and sanitation, and proper procedures of stocking, selection, and quality that will meet customer demands for accurate, quality, on-time deliveries. BENEFITS: <ul><li>Day 1 Benefits available: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Paid holidays, vacation time, sick leave accrual, college tuition reimbursement, and more! </li></ul> Schedule: 4 days/week with start time 10PM. ESSENTIAL JOB FUNCTIONS / PRINCIPAL ACCOUNTABILITIES: Other duties may be assigned. A teammate in this position must have the ability to: <ul><li>Direct and motivate teammates.</li><li>Communicate company and division information to teammates.</li><li>Listen, address and follow-up to teammate concerns, questions and problems.</li><li>Facilitate communication within the warehouse leadership team and between division/warehouse leadership and teammates.</li><li>Understand DC goals and standards, implement department procedures to meet those standards, and promote them to and gain buy-in and positive results from teammates; standards may include but will not be limited to: productivity, order quality, damages, shrinkage, safety, sanitation, turnover and overtime.</li><li>Ensure department and warehouse procedures will cut unnecessary costs, add value for customers, and improve morale and the work environment for teammates.</li><li>Ensure the work environment is maintained in a clean and safe manner following government, company and Silliker standards.</li><li>Supervise and manage daily work of department teammates.</li><li>Create and maintain schedules and job assignments of department teammates.</li><li>Maintain all departmental paperwork.</li><li>Provide training as needed to maintain an efficient and knowledgeable workforce.</li><li>Provide coaching/corrective action, training and development for teammates.</li><li>Enforce all Distribution Center policies and issue coaching/corrective action as needed.</li><li>Ensure adherence to proper operational and safety procedures.</li><li>Be a visible and a vocal advocate for safety.</li><li>Relieve other supervisor(s) during their vacations.</li><li>Comply with company work and safety rules.</li><li>Follow directions.</li><li>Work independently and in a team environment.</li><li>Be trained and certified to operate any required equipment within 30 days after hire.</li><li>Maintain a flexible work schedule to meet the changing needs of the Distribution Center; work schedules may require working an early shift, staying long for a late shift, and weekend work depending on the customer and operational requirements of the division.</li><li>Work in warm and cold temperature conditions that may range from 38°F to 110°F; a supervisor assigned to the freezer must be able to periodically work in temperatures as cold as -10°F.</li><li>Periodically stand, walk, bend, stoop, push, pull, grasp and reach above the head as needed.</li></ul> MINIMUM QUALIFICATIONS AND REQUIREMENTS: A teammate in this position must: <ul><li>High School Diploma or GED equivalent required.</li><li>A bachelor's degree is preferred.</li><li>Have 2 years distribution warehouse experience, preferably in the grocery industry.</li><li>Have experience leading large numbers of warehouse staff with experience in hiring, training, motivating and resolving employee relation's issues.</li><li>Have computer knowledge to include experience using Microsoft Word and Excel.</li><li>Demonstrate the ability to lead by example.</li><li>Possess good written and verbal communication skills.</li><li>Be willing to listen and respond to teammates.</li><li>Have the ability to effectively present information and respond to questions from groups of managers and teammates.</li><li>Have the ability to define problems, collect data, establish facts, and draw valid conclusions.</li><li>Be able to successfully pass education/experience verification.</li></ul> WORKING CONDITIONS: <ul><li>The environment encompasses all areas of a Distribution Center; material movement takes place throughout the facility.</li><li>This position requires the teammate to work inside majority of the time.</li><li>This position may require work in hot and cold temperature extremes and exposure to dust, dirt, fumes, noise, potentially harmful chemicals, solvents and components, and working in close to proximity to other teammates.</li><li>Closed-toe shoes must be worn at all times.</li><li>This position has official supervisory responsibilities.</li></ul> Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

DISTRIBUTION SUPERVISOR

This position is responsible for establishing and maintaining successful operations of an assigned area, department, or shift of the warehouse/distribution center. It ensures that the department has adequate staffing, proper training, the needed tools and resources, standards of productivity, safety and sanitation, and proper procedures of stocking, selection, and quality that will meet customer demands for accurate, quality, on-time deliveries. 4 day work week - Tues-Fri / 10:00AM Start Time BENEFITS: <ul><li>Day 1 Benefits available: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Paid holidays, vacation time, sick leave accrual, college tuition reimbursement, and more! </li></ul> ESSENTIAL JOB FUNCTIONS / PRINCIPAL ACCOUNTABILITIES: Other duties may be assigned. A teammate in this position must have the ability to: <ul><li>Direct and motivate teammates.</li><li>Communicate company and division information to teammates.</li><li>Listen, address and follow-up to teammate concerns, questions and problems.</li><li>Facilitate communication within the warehouse leadership team and between division/warehouse leadership and teammates.</li><li>Understand DC goals and standards, implement department procedures to meet those standards, and promote them to and gain buy-in and positive results from teammates; standards may include but will not be limited to: productivity, order quality, damages, shrinkage, safety, sanitation, turnover and overtime.</li><li>Ensure department and warehouse procedures will cut unnecessary costs, add value for customers, and improve morale and the work environment for teammates.</li><li>Ensure the work environment is maintained in a clean and safe manner following government, company and Silliker standards.</li><li>Supervise and manage daily work of department teammates.</li><li>Create and maintain schedules and job assignments of department teammates.</li><li>Maintain all departmental paperwork.</li><li>Provide training as needed to maintain an efficient and knowledgeable workforce.</li><li>Provide coaching/corrective action, training and development for teammates.</li><li>Enforce all Distribution Center policies and issue coaching/corrective action as needed.</li><li>Ensure adherence to proper operational and safety procedures.</li><li>Be a visible and a vocal advocate for safety.</li><li>Relieve other supervisor(s) during their vacations.</li><li>Comply with company work and safety rules.</li><li>Follow directions.</li><li>Work independently and in a team environment.</li><li>Be trained and certified to operate any required equipment within 30 days after hire.</li><li>Maintain a flexible work schedule to meet the changing needs of the Distribution Center; work schedules may require working an early shift, staying long for a late shift, and weekend work depending on the customer and operational requirements of the division.</li><li>Work in warm and cold temperature conditions that may range from 38°F to 110°F; a supervisor assigned to the freezer must be able to periodically work in temperatures as cold as -10°F.</li><li>Periodically stand, walk, bend, stoop, push, pull, grasp and reach above the head as needed.</li></ul> MINIMUM QUALIFICATIONS AND REQUIREMENTS: A teammate in this position must: <ul><li>High School Diploma or GED equivalent required.</li><li>A bachelor's degree is preferred.</li><li>Have 2 years distribution warehouse experience, preferably in the grocery industry.</li><li>Have experience leading large numbers of warehouse staff with experience in hiring, training, motivating and resolving employee relation's issues.</li><li>Have computer knowledge to include experience using Microsoft Word and Excel.</li><li>Demonstrate the ability to lead by example.</li><li>Possess good written and verbal communication skills.</li><li>Be willing to listen and respond to teammates.</li><li>Have the ability to effectively present information and respond to questions from groups of managers and teammates.</li><li>Have the ability to define problems, collect data, establish facts, and draw valid conclusions.</li><li>Be able to successfully pass education/experience verification.</li></ul> WORKING CONDITIONS: <ul><li>The environment encompasses all areas of a Distribution Center; material movement takes place throughout the facility.</li><li>This position requires the teammate to work inside majority of the time.</li><li>This position may require work in hot and cold temperature extremes and exposure to dust, dirt, fumes, noise, potentially harmful chemicals, solvents and components, and working in close to proximity to other teammates.</li><li>Closed-toe shoes must be worn at all times.</li><li>This position has official supervisory responsibilities.</li></ul> Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

4 Procurement / Operations Jobs in Cincinnati/Northern Kentucky International Airport (CVG), 3087 Terminal Dr, Hebron, KY 41048, USA