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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Commercial Services (GCS) US Small Business Marketing team is at the forefront of digital innovation and delivers&nbsp;highly-engaging experiences to prospective business customers. The team strives to attract and convert new business customers through digital touchpoints in order to drive significant revenue growth for American Express. Through the use of innovative paid media tactics and creative, strategic partnerships with leading digital platforms and agencies, and a best-in-class website, the team delivers more than 50% of net new spendacquired from small business customers.The Small Business Prospect Channels team is hiring a Manager of SEO Strategy to develop and implement the SEO roadmap that will accelerate Small Business Card acquisition. The manager will oversee the SEO viability of our amex.com card shop website. Strong candidates should have a good understanding of Core Web Vitals, industry trends, Google SERP evolution, and keyword research techniques. The Manager of SEO Strategy will shape the future vision and evolution of our website and ensure that SEO plays a critical role in content strategy and execution across the site.&nbsp;This is a unique opportunity to join a high-energy team and gain insight into the B2B digital acquisition journey, while partnering closely with various cross-functional partners, including Marketing, Paid Search, tech, and content hubs across the Enterprise.&nbsp;Key Responsibilities:<ul><li>Lead SEO strategy for the Small Business Card site, focused on driving organic traffic and revenue. Work closely with our Card Shop team, tech partners, and external agencies to identify ways of maximizing traffic and optimizing conversion rate</li><li>Develop test &amp; learn curriculum to identify significant SEO optimizations and forward-looking growth opportunities</li><li>Partner with key stakeholders to ensure optimized implementation across all Site pages; this includes managing keyword research, on-page optimization, and improvements to page speed and CWV</li><li>Lead Sr. Analyst on all SEO support, creative, and execution work streams</li><li>Analyze performance data to inform strategy and uncover organic traffic trends</li><li>Champion SEO best practices across the organization to improve search for all Enterprise sites; present learnings regularly </li></ul>Minimum Qualifications:<ul><li>4-6 years digital marketing experience with strong understanding of SEO practices</li><li>Strategic thinker who can identify relevant industry trends and apply them to drive business results and innovation</li><li>Strong project management, storytelling, and organizational skills </li><li>Demonstrated success building, maintaining and leveraging relationships, plus ability to collaborate across cross-functional teams</li><li>Exceptional quantitative skills enabling analysis of large amounts of data to create actionable recommendations with measurable value</li><li>Ability to excel in a fast-paced environment and simultaneously drive and prioritize multiple complex projects</li><li>Detail-oriented with proven ability to deliver flawless execution</li><li>Experience leading and coaching high-performing talent</li></ul>Preferred Qualifications:<ul><li>Technical expertise a plus, including knowledge of technology platforms, systems and capabilities with experience in driving technology projects</li></ul>Educational Requirements:<ul><li>Bachelor’s Degree required</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Manager SEO Strategy -Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Global Commercial Services (GCS) enables businesses globally to pay for and finance what they need to grow their businesses. GCS provides a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.GCS is dedicated to the success of businesses big and small with the vision to be essential to our customers’ businesses every day. As part of GCS Product, the Business Operations team supports product operations, customer experience, controls, and risk governance. We are focused on delivering great product experiences in the right way with the appropriate level of risk and oversight. We partner closely with Control Management in the First Line of Defense.About the Role:The Senior Manager, Digital Product Operations will partner with the Corporate Program Product Management team with their Go to Market (GTM) planning to develop and launch a fully integrated Card + Expense Management solution. The Senior Mgr will provide PMO support to the risk and controls workstream and devise the plan to uplift the operational environment to meet Amex control and risk governance standards. The successful candidate will develop a deep knowledge of Expense Management product experiences and operational processes and be a key player in driving a core GCS product growth strategy.Responsibilities:The Senior Manager, Digital Product Operations will:<ul><li>Lead PMO activities to support the risk and controls workstream for Expense Management POA solution to ensure appropriate governance, risk identification, and controls development </li><li>Consult with business partners (Product, LOBCO, GCO, Control Mgmt, etc.) to meet relevant AEMP Policy </li><li>Facilitate interactions between Product and key partners across functional teams (e.g. GCO, Compliance, OE) to help drive issue resolution and decision making</li><li>Maintain structure and governance around managing and tracking the delivery of requirements, maintaining accountability across requirement owners, and ensuring action items are delivered in its entirety and in a timely fashion</li><li>Review and advise on detailed reports on issue status, trends, and outcomes to senior management and governance committees</li><li>Support sharing insights, better practices, themes, etc. across the enterprise </li><li>Aid the establishment of a product roadmap and goals linked to enterprise priorities</li><li>Evaluate and assist with prioritization of feature enhancements and product backlog while balancing the needs of customers and internal/external partners</li><li>Proactively communicate risks, dependencies, and key changes to leadership, team members and key partners</li><li>Maintain pulse on external trends, competitive intelligence, and emerging technology to evolve and further innovate our products</li></ul>Required Qualifications:<ul><li>Experience working in either an operational excellence, control, operations, audit, banking or risk role or other relevant experience, preferably with a deep understanding of critical operational risk management lifecycle activities</li><li>Experience managing large cross-functional and complex initiatives</li><li>Strong project management skills (ability to balance multiple priorities with close attention to detail and deliver high quality output)</li><li>Must be highly organized and structured individual with an ability to demonstrate attention to detail, adaptability, flexibility, resourcefulness, and efficiency</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards </li><li>Experience in at least one of the following:&nbsp;<ul><li>Experience working in a highly collaborative, matrixed environment, developing relationships across organizational boundaries and influencing without direct authority</li><li>Ability to effectively prioritize and drive strong results with limited resources</li><li>Working with product, risk, and compliance functions and have a knowledgeable understanding of the various risks and regulatory obligations of American Express</li><li>Comfortable with ambiguity and ability to translate unstructured information to a structured, actionable plan </li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul></li><li>Bachelor’s degree in Finance, Business, Risk Management, or related field or equivalent experience</li></ul>Preferred Qualifications:<ul><li>Advanced degrees (e.g., MBA, MSc) or certifications (e.g., CAPM, PMP) are advantageous</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Digital Product Operations

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Position Summary:Responsibilities include conducting physical security reviews of executive residences, supervising installation, troubleshooting and assisting of repair for Security systems and technical evaluation support regarding related security products &amp; applications, access control, CCTV, alarm systems etc.Principal Accountabilities: &nbsp;&nbsp;<ul><li>Performing physical security reviews on selected executive residences, this is to include evaluation of existing equipment, evaluating risk points, (windows, doors, climb points) reviewing environmental security and looking at risks and mitigation, report findings and make recommendations. May be called upon 24-hour-day/7-day-week as required</li><li>Evaluate technical security equipment, provide support to include roadmaps and lifecycle of related equipment under the control and management of the Director-Technical Services</li><li>Ensure timely repair of system malfunctions by conducting equipment tests and evaluating results to determine cause of hardware/software failure and appropriate corrective action.</li><li>Ensure efficient operation of equipment, parts and accessories by managing periodic maintenance and repair in accordance with pre-established schedules.</li><li>Assist with planning, scheduling, and reviewing of routine moves, changes, additions and preventive maintenance.Integration of major hardware and software additions and upgrades.</li><li>Responsible for record keeping regarding spare parts inventory, routine maintenance logs, equipment performance logs system components diagrams and documentation.</li></ul>Breadth of Responsibility:This position is responsible for carrying out physical security review on executive residencies.&nbsp; This is to include conducting risk assessments, reporting of findings and assisting/planning in upgrades, repairs and installation.Autonomy/Problem Solving &amp; Decision Making:This person must be able work without supervision along with working in a small team and must be able to analyze hardware (alarms, locks, cameras etc) and understand defense in depth and can perform risk assessments.Qualifications:<ul><li>Applicant(s) must have in-depth knowledge of physical and environmental security, understand defense in depth, and understand risk management.</li><li>Applicant(s) must hold a certification in Security / Risk Management or have either obtained an ASIS PSP certification or ASIS CPP certification.</li><li>Applicant(s) must have extensive hardware/software installation and configuration experience, troubleshooting and repair experience.</li><li>&nbsp;Applicant(s) must have a working knowledge of security equipment. Door hardware, alarms/controllers, cameras and software.</li><li>&nbsp;Applicant(s) must have Project management skills required for design and implementation of Security enhancements, special projects and new&nbsp; &nbsp;system design.</li><li>&nbsp;Good oral and written communication skills are necessary to deal with various levels of management and equipment/software vendors and to&nbsp; &nbsp; &nbsp; &nbsp;produce reports and recommendations.</li><li>Cognizant of industry technological changes and improvements to include all facets of Security technologies.</li><li>Applicant(s) should possess a functional knowledge of Telecommunications wiring and wireless applications, they should also have a strong understanding of LAN/WAN configurations and IT security.</li></ul>Salary Range: $70,000.00 to $135,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Sr. Security Technician Supervisor

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology on #TeamAmex.The Technology Workforce and Talent Excellence (TWTE) team is a center of excellence (COE) that tightly aligns with and supports the strategic talent objectives of the Technology organization. As our Technology organization continues to evolve, so must our talent strategy.&nbsp;Our aspiration is to be the best, most inclusive and diverse place to work in Technology, bar none. Our Workforce Strategy is to have the best talent, in the right locations, and an optimized global cost structure.The Senior Program Manager of SWP will support and enable our internal partners, including the Technology Leadership Team (TLT) and their leadership teams by:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Enabling systematic analyzing, forecasting, and planning for their workforce·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Determining the supply and demand to meet their delivery needs·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supporting the identification of talent management interventions based on their needs – such as having the right people with the right skills in the right placesHow will you make an impact in this role?The Program Manager of SWP will own and manage relationships with a set of senior Technology leaders and their Chief of Staff and partner with teams including Technology Portfolio and Technology Finance. This role will manage the leaders’ SWP, driving a regular cadence of meetings to review macro level insights and trending around items such as contractor/ colleague ratios, band level mix, location growth, and progress towards Early Careers Program (our graduate hire program) global placements. The Program Manager enables this through:<ul><li>Deepening existing relationships between TWTE and the Technology Leadership Team through effective SWP management and providing a service that supports their organizational needs.</li><li>Supporting the enablement of best-in-class self-service tools to enable modelling of the SWP and automated dashboard reporting for our partners.</li><li>Partnership with teams across Technology to manage a systematic end-to-end process to analyze, forecast, and plan the Technology workforce.</li><li>Deriving meaningful insights from internal data sources and external benchmarking.</li><li>Identify solutions and drive talent recommendations based on senior leader needs.</li><li>Collaborating effectively with partners such as Finance and our Colleague Experience Group and building key relationships to identify and manage dependencies.</li><li>Manage outcomes by managing the details – sequencing and preparing for meetings and events thoughtfully to drive outcomes efficiently.</li></ul>Minimum Qualifications<ul><li><ul><li>Bachelor’s degree.</li><li>Strong analytics experience is essential with the ability to draw conclusions and make inferences from the data.</li><li>Ability to utilize Industry trends and make meaningful recommendations.&nbsp;</li><li>Excellent communication and influencing skills required, experience with senior stakeholder management.</li></ul></li></ul>Preferred Qualifications<ul><li><ul><li>Experience working in either Technology or Consulting, or closely partnering with Technology is a plus.</li><li>Strategic Workforce Planning experience and/or experience with people strategy or talent management interventions is preferred.</li><li>Highly organized with experience running large scale programs.</li><li>Understanding of Agile practices.</li></ul></li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Program Manager - Strategic Workforce Planning

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Senior Manager, Sponsorship Design Strategy– OnBrand, In-House AgencyThe Global Advertising and Brand Management (GABM) organization has a mission to create marketplace demand and drive commerce for American Express through differentiated and innovative products, partnerships, marketing, and customer experiences.OnBrand – American Express’ In-House Creative agency – is on a journey of exciting expansion. Our ambition is to “Become creative partner-of-choice to build seamless customer experiences for our Business Units, essential for driving results and unlocking value through deeper knowledge of our business, powered by industry-defining creative excellence”. We are focused on developing forward thinking ideas and work across channels, end-to-end experiences in digital and beyond.The Brand Design Strategy team is responsible for setting the vision for how the American Express brand is expressed across the enterprise, drawing upon the brand’s strategic principles, and ultimately building brand value. They are responsible for defining the Brand Identity for American Express and partnering with a myriad of stakeholders to translate the brand across channels, products, and experiences.The Senior Manager – Sponsorship Design Strategy will be responsible for leading the design strategy for Card Member facing sponsorship activation spaces. They will work in tandem with the Sponsorship Experiences team, leveraging design expertise to drive brand impact, balancing innovation with consistency, and igniting prospect consideration. They will also own the experiential guidelines for the enterprise, establishing a framework for how to interpret our global brand strategy into design principles to be applied across all global brand activations.Responsibilities:Sponsorship Activation Projects:<ul><li>Proactively work with internal partners across the sponsorship experiences landscape to track overall activation calendar and contribute to planning from a design lens</li><li>Collaborate with internal American Express teams and external agencies to optimize our brand experience, leveraging design as a catalyst to continuously bring the brand to life in new and memorable ways</li><li>Contribute to agency briefing process by establishing design principles, creative territories, and brand mandatories (e.g. logo usage, color/material palette) rooted in brand strategy and relevant insights</li><li>Provide hands-on design feedback throughout rounds of creative development, collaborating with internal stakeholder teams to ensure alignment and holistic execution guidance</li><li>Design direct on architecture, interior design, customer experience flow, furniture, fixtures, lighting, artwork, signage, and multi-sensory elements to ensure consistent brand impression</li><li>Evaluate brand presence and asset usage across experience via “brand mapping” to ensure consistent and valuable impression</li><li>Attend event/experience when possible to oversee load-in and develop key learnings on brand and design impact on engagement, identifying opportunities for future improvement</li><li>Contribute to retrospective documentation</li></ul>Guidelines Development &amp; Ownership:<ul><li>Develop, own, and refine enterprise activation brand toolkits and guidelines, working with key internal and external stakeholders to understand nuance of different marketing opportunities</li><li>Maintain internal and external perspective, evolving guidelines based on emerging needs, trend cycles, and brand strategy</li><li>Collaborate with Brand Management to ensure guidelines are actionable</li><li>Partner to host trainings with internal and external partners for consistent application</li></ul>Qualifications:<ul><li>6-8+ years of experience in marketing activation design, branded environments design, or similar discipline, with agency and/or corporate experience preferred.</li><li>Passionate, curious, and knowledgeable about great branded experiences</li><li>Strong sense of strategic design principles that drive consistency and impact</li><li>Understanding of physical space design and manifestation of brand through-the-line</li><li>Ability to craft and communicate a purposeful design narrative that drives feedback and the decision-making process</li><li>Ability to clearly communicate design strategies and solutions both verbally and visually to internal and external stakeholders with varying degrees of subject matter expertise</li><li>Experience influencing brand partnership and artist partner discussions, developing co-branded environments that balance brand attribution and appropriate flexibility for contextual relevance</li><li>Familiarity with space planning, furniture and fixtures, and material specifications</li><li>Familiarity with fundamentals of brand strategy and visual identity systems</li><li>Understanding of production processes including technical documentation, timelines, budgeting, and terminology</li><li>Understanding of cost analyses, risks, tradeoffs, and prioritization</li><li>Ability to manage multiple complex workstreams in various phases simultaneously, meeting budget and timeline expectations</li><li>Ability to work in a highly collaborative cross-functional environment, building relationships to influence decision-making and adjusting working style as required</li></ul>Requirements<ul><li>Ability to travel 25% of time </li><li>Bachelor’s degree in design, marketing, or similar</li><li>Case studies/portfolio demonstrating ability to lead marketing activation design initiatives and deliver best-in-class design solutions</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li><li>Access to Amex Marketing U, a unique learning and development program built for marketers, by marketers. Amex Marketing U inspires marketers to develop their career through innovative learning experiences and opportunities that foster collaboration and knowledge sharing across the enterprise. </li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager, Sponsorship Design Strategy– OnBrand

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Service Porter is responsible for performing a variety of duties as it relate to the maintenance and service of vehicles. &nbsp; &nbsp;.<h2>What are the day-to-day responsibilities?</h2><ul><li>Assist with service write-ups and tagging of customer cars and trucks&nbsp;</li><li>Remove vehicle protective coverings and ID tags prior to returning completed vehicle to customer&nbsp;</li><li>Inspect vehicles for stains, debris and damages before returning the vehicle to the customer, and report any damage immediately&nbsp;</li><li>Transport customers and dealership personnel as needed&nbsp;</li><li>Perform deliveries as required&nbsp;</li><li>Clean interior and exterior of new and used vehicles&nbsp;</li><li>Keep vehicle lot neat and orderly, moving units as directed and in accordance with dealership display standards&nbsp;</li><li>Return vehicle keys to the appropriate service consultant &nbsp;</li><li>Pick up vehicles from and deliver vehicles to storage&nbsp;</li><li>Pick up parts from the Parts Department &nbsp;</li><li>Test batteries of customer vehicles in service drive&nbsp;</li><li>Maintains building and ground as needed&nbsp;</li><li>Assist with shop clean-up and deliveries when needed&nbsp;</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School Diploma or equivalent</li><li>6-12 months of previous work experience (preferred)&nbsp;</li><li>Ability to read and comprehend written instructions and information&nbsp;</li><li>Demonstrated effective communication and interpersonal skills&nbsp;</li><li>Ability to handle machinery safely &nbsp;</li><li>Ability to drive manual transmission vehicles&nbsp;</li><li>Demonstrated customer service skills&nbsp;</li><li>Must have a valid drivers license</li><li>Ability to operate an automobile&nbsp;</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Porter, Service

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles..<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service Advisor

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Service Shop Foreman is responsible for ensuring the proper repair and servicing of all the vehicles taken in by the service department. The service shop foreman plans, organizes, leads and controls the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customer. &nbsp;.Job Description<h2>Our Technicians are paid based on an industry-leading technician wage grid that provides pay range from $44.00 to $46.00 per flat rate hour based on experience, plus opportunities for overrides and longevity bonus based on a combination of tenure and manufacturer certifications.</h2><h2>What are the day-to-day responsibilities?</h2><ul><li>Provide timely, on-the-job assistance to technicians experiencing difficulty diagnosing and/or repairing vehicles</li><li>Review the diagnostic results of any technician performing new and/or unfamiliar diagnostic procedures before major repairs have begun</li><li>Provide diagnostic and test drive assistance on the service lane as needed by the service sales staff</li><li>Meet regularly with Team Leaders, Service Manager/Director to report on shop production and review pending administrative matters</li><li>Accomplish the production standards that have been established by the General Manager and the Service Director/Manager</li><li>Maintain contact with service customers on a timely basis and in a professional manner when needed</li><li>Report to customer any change in time promised and notify the customer of any additional repairs that may be required</li><li>Ensure that technicians follow warranty material disposition procedures</li><li>Prepare estimates when required, review any estimates with the Service Director/Manager before quoting</li><li>Administer safety and housekeeping policies and procedures</li><li>Review hard copies turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly</li><li>Spot-check repairs to assure quality and timely completion</li><li>Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc</li><li>Schedule ambiance of service vehicles and equipment</li><li>Follow Company safety procedures to avoid exposure to fumes, dirt, dust and harsh chemicals</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Ability to read and comprehend instructions and information</li><li>At least one year of experience in automotive repair facility</li><li>ASE certification is (preferred)</li><li>General mechanical skills</li><li>Excellent communication skills, both in writing and verbal&nbsp;</li><li>Must have a valid drivers license&nbsp;</li><li>Ability to operate an automobile</li></ul><h2>Our Technicians are paid based on an industry-leading technician wage grid that provides pay range from $44.00 to $46.00 per flat rate hour based on experience, plus opportunities for overrides and longevity bonus based on a combination of tenure and manufacturer certifications.</h2><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Automotive Shop Foreman

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp; Express Service Appointment Coordinator receives all incoming service calls, establishes relationships with the customers and schedules appointments for the Express&nbsp;Service Department. &nbsp; &nbsp;.<h2>What are the day-to-day responsibilities?</h2><ul><li>Ask the customer qualifying questions to uncover needs and directs calls appropriately</li><li>Ensures that service consultants receive messages promptly</li><li>Make service appointments if service consultants are unavailable, route appointment information to the appropriate service consultant</li><li>Provide reporting to dealership management</li><li>Collect retail charges from the customer in cash, check or authorized charge account</li><li>Provide customers with the proper change and/or receipt</li><li>Properly process and document charge purchases according to the policies established by the Controller</li><li>Close all internal repair orders promptly and route to Billing Clerk for processing</li><li>File accounting copies of repair orders and parts tickets, file hard copies of repair orders in customer service files</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School Diploma or Equivalent</li><li>One year certificate from college or technical school, or three to six months related experience and/or training, or or equivalent combination of education and experience</li><li>Ability to read, write, add, subtract, divide and comprehend written instructions and information</li><li>6-12 months previous work experience (preferred)</li><li>Demonstrated customer service skills</li><li>Demonstrated communication and interpersonal skills</li><li>Previous industry experience (preferred)</li></ul><h2>&nbsp; What are the opportunities for career growth?&nbsp;</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Appointment Coordinator role. &nbsp;Opportunities may include:</li><li>Service Advisor</li><li>Sales Associate</li><li>Service Manager</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

31 Procurement / Operations Jobs in New Rochelle, NY, USA