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<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The We’ll Buy Your Car (WBYC) In-Store Associate will be focused and specifically trained to acquire additional inventory for the dealership by actively prospecting outside of the AutoNation Customer Network.&nbsp; &nbsp;The WBYC Associate will utilize all available prospecting resources to identify and engage private parties looking to sell their vehicle.&nbsp; Resources include third party websites, 3rd party lead sources, service drive traffic and other means. This Associate will enjoy consistent interaction with customers throughout the day, both in person and over the phone. This role will primarily make cold contact with prospects who have their vehicle advertised for sale, both online and as walk-ins to the store.<h2>Job Responsibilities:</h2><ul><li>Review vehicle condition reports</li><li>Determine wholesale and retail prices</li><li>Inspect and accept vehicles arriving onsite</li><li>Create and execute reconditioning plan to prepare vehicle for sale</li><li>Using sound judgement, research, and excellent interpersonal skills to make offers on vehicles and close sales</li><li>Driving incremental business through a high-level of engagement with customers.</li><li>Turn prospective Vehicle Procurement Customers over to an “elite” sales team for a sales opportunity</li><li>Work with management to identify current inventory needs.</li></ul><h2>Qualifications:</h2><ul><li>High School diploma or equivalent.</li><li>Extremely self-motivated&nbsp;</li><li>Ability to set and achieve targeted goals.</li><li>Ability to drive an exceptional Customer experience.</li><li>Demonstrated communication, prospecting, and interpersonal skills.</li><li>Organization and follow-up skills.</li><li>Experience and desire to work with technology.</li><li>Valid In-State Driver's License and an acceptable, safe driving record</li></ul><h2>Physical Requirements:</h2><ul><li>Ability to sit and stand for prolonged periods of time.</li></ul><p>Auto, Automotive, Sales people, Car, Cars, Chevy, Ford, Dodge, GM, GMC, Jeep, Chrysler, CDJR, Honda, Toyota, Nissan, Subaru, VW, Volkswagen, Kia, Hyundai, Fiat, BMW, Mercedes, Lexus, Acura, Infiniti, Cadillac, Chevrolet, Lincoln, Lotus, Lucid Motors, Maserati, Mazda, MB, Mercedes Benz, Mercedes-Benz, MINI, Mitsubishi, Nissan, Polestar, Porsche, RAM, Rivian, Rolls Royce, Rolls-Royce, SAAB, Saturn, Scion, SMART, Subaru, Suzuki, Tesla, Volkswagen, VW, Volvo, Daimler, Stellantis, Renault, Tata, Zhejiang Geely, ZGH, Lithia, Used cars, Customer Service, phone sales, internet sales, fleet, manager, telemarketer, telemarketing, public relations, retail, truck, trucks, commercial, auto sales, automotive sales, public relations, broker, finance, financial advisor, commercial, salesperson, salesman, saleswoman, selling, car sales, automotive salesperson, car salesman, customer service, retail, account executive, retail, account executive, enrollment advisor, personal trainer, sales, marketing, market, sell, video, manager, store, customer, service, training, telephone, telesales, inside sales rep. trainee, commission, unlimited, opportunity, opportunities, selling, retailing, wholesale, auto, boat, recreational, automobile, vehicle, motorcycle, RV, education, support, furniture, furnishings, jewelry, women, men, mentor, mentoring, coach, coaching, appliance, appliances, TV, department store, supervisor, management, instructor, call center, automobiles, cars, trucks, computer, internet, consultant, representative, salespeople, speaker, mobile homes, vendor, restaurant, bartender, waiter, waitress, cocktail, hosts, host, casino, dealer, hospitality, server, servers, hostess, marketing, promotions, ecommerce, commerce, promotions, brand ambassador, product specialist, AT&amp;T, Verizon, Sprint, T-Mobile, Comcast, collections, inbound, outbound,&nbsp; customer service, retail, retail sales, inside sales, commission pay, hourly plus commission, concierge, appraiser, buyer, purchaser, agent, scheduler, scheduling, purchasing, equity mining, appraisal, appointment setter, trade in, kelley blue book, blue book, carfax, transunion, s&amp;p, s&amp;p global mobility, data mining, acquisition, dealer trade</p><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</p></li><li><p>Exclusive RX Pet program offering discounts on medications</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

AutoNation

Vehicle Buyer - Appointment Scheduler (Hourly + Commission) - AutoNation USA Plano

<p>ABOUT GREYSTAR</p><p>Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>.</p><p><br>JOB DESCRIPTION SUMMARY</p>Oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet the Company’s standards for cleanliness, appearance, safety, and overall functionality.<p>JOB DESCRIPTION</p><p>Property Type: Lease Up</p><p>Unit Count: 349</p><p>Schedule: Monday - Friday, 9am - 6pm *Subject to change dependent on business needs</p><p>Job Requirements: 5 years of experience as Service Supervisor 200 units+ on Class A properties - Lease Up experience a plus.  </p><ul><li>Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.&nbsp;&nbsp; 2. Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new moveins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.&nbsp;</li><li>Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.&nbsp;</li><li>Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.&nbsp;</li><li>Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.&nbsp;</li><li>Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.&nbsp;&nbsp;&nbsp;</li><li>Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.&nbsp;</li><li>Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.&nbsp;&nbsp;</li><li>Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.</li><li>Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.&nbsp;&nbsp;</li></ul><p>#LI-KW1</p><p>The hourly range for this position is&nbsp;$25.38 - $38.08 (Temecula, CA)</p><p>Additional Compensation:</p><ul><li><i>Corporate Positions</i>:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li><i>Onsite Property Positions</i>:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul><p>Robust Benefits Offered*:</p><ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul><p><i>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.</i></p><p>Greystar will consider for employment qualified applicants with arrest and conviction records.</p>

Greystar

Maintenance Supervisor - Solana Winchester Hills

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The Service Porter is responsible for performing a variety of duties as it relate to the maintenance and service of vehicles. &nbsp; &nbsp;<p>.</p><h2>What are the day-to-day responsibilities?</h2><ul><li>Assist with service write-ups and tagging of customer cars and trucks&nbsp;</li><li>Remove vehicle protective coverings and ID tags prior to returning completed vehicle to customer&nbsp;</li><li>Inspect vehicles for stains, debris and damages before returning the vehicle to the customer, and report any damage immediately&nbsp;</li><li>Transport customers and dealership personnel as needed&nbsp;</li><li>Perform deliveries as required&nbsp;</li><li>Clean interior and exterior of new and used vehicles&nbsp;</li><li>Keep vehicle lot neat and orderly, moving units as directed and in accordance with dealership display standards&nbsp;</li><li>Return vehicle keys to the appropriate service consultant &nbsp;</li><li>Pick up vehicles from and deliver vehicles to storage&nbsp;</li><li>Pick up parts from the Parts Department &nbsp;</li><li>Test batteries of customer vehicles in service drive&nbsp;</li><li>Maintains building and ground as needed&nbsp;</li><li>Assist with shop clean-up and deliveries when needed&nbsp;</li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li>High School Diploma or equivalent</li><li>6-12 months of previous work experience (preferred)&nbsp;</li><li>Ability to read and comprehend written instructions and information&nbsp;</li><li>Demonstrated effective communication and interpersonal skills&nbsp;</li><li>Ability to handle machinery safely &nbsp;</li><li>Ability to drive manual transmission vehicles&nbsp;</li><li>Demonstrated customer service skills&nbsp;</li><li>Must have a valid drivers license</li><li>Ability to operate an automobile&nbsp;</li></ul><p>This position pays $19/hr.</p>The expected annual salary for this role is between $18.00 - $30.78, dependent upon each candidate’s unique experience and qualifications.<h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</p></li><li><p>Exclusive RX Pet program offering discounts on medications</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Porter, Service

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The&nbsp;Certified Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>AUTONATION</h2><p>AutoNation Ford Mobile</p><h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp;<br>How will I know if I am successful?</h2><ul><li>The performance of a Certified Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp;<br>What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp;<br>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</p></li><li><p>Exclusive RX Pet program offering discounts on medications</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Service Technician

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>At AutoNation, delivering for our customers and key partners is what drives us. We’re looking for an Autonomous Vehicle Technician to join our team in a collaborative partnership with Waymo located in San Francisco. You’ll diagnose and perform maintenance and repairs on vehicles operated by the Waymo Driver. The Specialist will have a unique opportunity to provide high quality service on autonomous vehicles, while working with teammates in a positive atmosphere and growth environment.<br><br>At AutoNation, we want our employees to feel happy, healthy, and valued as they work to provide a top-notch experience for our customers. We offer our full-time Associates great, competitive benefits effective Day One:<br> <br>	• Higher income potential<br>	• Full benefits package including Paid Time Off &amp; 401K w/ Company match<br>	• Longevity bonuses<br>	• Generous employee referral bonus program for Technicians (employees can earn up to $3000 per Tech referral!)<br>	• Employee discount on vehicle purchases, parts, &amp; service<br>	• Advancement opportunities <br>	• And so much more!<p>.</p><p>What are the daily job responsibilities?</p><ul><li>Performing maintenance, diagnosis, and required repairs on electric vehicles.</li><li>Inspecting and performing initial vehicle set up for autonomous fleet operation and testing.</li><li>Collaborating with and working alongside AutoNation and Waymo associates, and partnering with teammates to improve processes and expedite workflow.</li><li>Document requested repairs and findings in a specialized service platform.</li><li>Performing high quality repairs and inspections efficiently and accurately. </li><li>Conducting multi-point inspections and system checks, making appropriate recommendations to ensure the safety and reliability of fleet vehicles. </li><li>Provide guidance to technician team, and effectively communicate with Associates regarding required service and parts needs.</li><li>Performing all repairs according to work instructions and documenting results.</li><li>Operating all equipment in the Service Center in a safe and productive manner, following AutoNation’s Safety Standards for the use of personal protective equipment (e.g., safety glasses, gloves, hearing protection) while working on the production floor.</li><li>Inspecting and testing all work performed as a Quality Control (QC) measure as soon as jobs are completed. </li><li>Maintaining an inventory of Technician’s tools not normally inventoried by the Service Department.</li><li>Keeping abreast of technical information and participating in offered training classes as appropriate.</li><li>Understanding and following federal, state, and local regulations that affect Service Center operations, such as hazardous waste disposal, OSHA guidelines, etc. </li><li>Gaining superior product knowledge to provide high quality repairs.</li></ul><p>What are the requirements?</p><ul><li>High School Diploma or equivalent.</li><li>Two + years’ automotive experience</li><li>Electric Vehicle experience, a plus</li><li>Hybrid or EV training and experience a plus</li><li>Automotive technical training</li><li>Must have a valid, in-state driver’s license with an acceptable, safe driving record. </li><li>Ability to operate an automobile.</li><li><p>The compensation range for this position is $30.00 to $60.00 per hour based on experience and education.</p></li></ul><p>What are the opportunities for career growth?</p><p>Our Associates have many choices for career growth and development. Future opportunities may include:</p><ul><li>Master Technician</li><li>Service Advisor</li><li>Service Management</li></ul><p>The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented. Career opportunities are dependent on business and staffing needs, as well as the qualifications of internal and external candidates.&nbsp;</p><p>KEYWORDS: Jaguar, Acura, Alfa Romeo, Audi, BW, Bentley, Buick, Cadillac, Chevy, Chevrolet, Chrysler, Dodge, Fiat, Ford, GM, GMC, Genesis, Honda, Hyundai, Infiniti, Jeep, JLR, KIA, Land Rover. Lexus, Lincoln, Lotus, Lucid Motors, Maserati, Mazda, MB, Mercedes Benz, Mercedes-Benz, MINI, Mitsubishi, Nissan, Polestar, Porsche, RAM, Rivian, Rolls Royce, Rolls-Royce, SAAB, Saturn, Scion, SMART, Subaru, Suzuki, Tesla, Volkswagen, Volkswagon, VW, Volvo, Daimler, Stellantis, Renault, Tata, Zhejiang Geely, ZGH, Service Department, Fixed Ops, Fixed Operations, Customer Care, After-Sales, After Sales, Service Drive, Service Lane, Express Lane Advisor, Service Writer, Service Advisor, Service Warranty, Auto Repair Shop, Auto Maintenance, Estimator, Sales Advisor, Customer Service Advisor, ASE, Factory Certified, Manufacturer Certified, ICAR, CDK, ADP, X-time, DealerSocket, Dealership, CRM, Automotive tech, Automotive technician, Auto tech, Mechanic, Shop foreman, automotive trainer, factory trainer, vehicle repair, car sales, automotive sales, ASM, Automotive technician, auto tech, Service Technician, Service Tech, Mechanic, Line Technician, Master Technician, A Tech, B Tech, C Tech, A-Tech, B-Tech, C-Tech, GST, General Service Tech, Maintenance Technician, Lube Tech, Oil Change, Alignment Technician, Suspension Technician, Tire Tech, EV, EV Tech,&nbsp; 91B, mobile mechanic, electric vehicle, transmission technician, deisel, diesel, hybrid</p>The expected annual salary for this role is between $21.09 - $36.06, dependent upon each candidate’s unique experience and qualifications.<h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Autonomous Vehicle Technician - San Francisco /  Pay Range is $30.00 to $60.00 per hour

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.<p>With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.</p><h2>What are the requirements for this job?</h2><ul><li><p>High school diploma or equivalent</p></li><li><p>Proven ability to provide an exceptional customer experience</p></li><li><p>Drive to set and achieve targeted goals</p></li><li><p>Prior sales experience, retail preferred</p></li><li><p>Demonstrated communication, consultative, interpersonal and organizational skills</p></li><li><p>The willingness to follow up with customers</p></li><li><p>Experience and desire to work with technology</p></li><li><p>Valid in-state driver’s license and an acceptable, safe driving record</p></li><li><p>Why should I come work for AutoNation?</p></li><li><p>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</p></li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</p></li><li><p>Exclusive RX Pet program offering discounts on medications</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Sales Associate-eCommerce/Phone

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The Parts Retail Associate position has the opportunity to interact with hundreds of customers to assist them in purchasing automotive parts. The goal is to create an exceptional buying experience to build customer loyalty to AutoNation. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.</li><li>Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.</li><li>Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.</li><li>Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.</li><li>Stock incoming inventory in the correct location.</li><li>Maintain the parts department in clean and orderly manner.</li><li>Provide customers with needed information and offer additional sales opportunities.</li><li>Create and maintain merchandising display to promote product sales.</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>How will I know if I am successful?</h2><ul><li>The performance of a Parts Retail Sales Associate is measured by achieving:</li><li>Achieve Parts Sales Targets</li><li>Achieve Customer Satisfaction Targets&nbsp;</li></ul><h2>What are the requirements for this job?</h2><ul><li>Requires one (1) year or more as an automotive Parts professional.</li><li>High School diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>One year of experience in an automotive parts department.</li><li>One year of sales experience</li><li>Demonstrated communication and interpersonal skills</li><li>Organization and follow-up skills</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</p></li><li><p>Exclusive RX Pet program offering discounts on medications</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Parts Sales Associate

<br><h4>Introduction</h4><br><em>Looking to advance in your career?</em><br><br><em>Check out this opportunity with the Connecticut Department of Correction!</em><br><br>The Connecticut Department of Correction (DOC), Parole &amp; Community Services Division (P&amp;CS), is seeking a <strong>Counselor Supervisor</strong> to join our division. This position will oversee the Residential Intake Unit and/or the Central Intake Unit. This position will also supervise all functions of offender classification and records for the Parole and Community Services Division.<br><br><strong>POSITION HIGHLIGHTS</strong><br>DOC's Parole &amp; Community Services Division, supervises and provides support services to offenders released to the community under the jurisdiction of the Commissioner of Correction and the Board of Pardons and Paroles. The Division is comprised of district offices located in Bridgeport, Hartford, New Haven, Norwich, and Waterbury and the following specialized units: Residential Services, Residential Intake, Central Intake, Special Management, Mental Health, Fugitive Investigations, Women’s Re-Entry, Support Services, and Training and Staff Development.<br><br>P&amp;CS continually strives to enhance public safety by providing offenders opportunities to successfully re-integrate into the community and be productive, accountable members of society.<br><br>This is a full-time position, 40 hours a week, Monday-Friday, based out of a P&amp;CS District Office located in Bridgeport, New Haven, Norwich, Waterbury, or Hartford based on divisional needs.&nbsp;Please note that since this is not a facility-based position, meal allowance is not included.<br><br><strong>WHAT WE CAN OFFER YOU</strong>We take part in a competitive benefits plan which includes:<br><br><ul><li><strong>NEW:</strong>&nbsp;Visit our&nbsp;State Employee Benefits Overview&nbsp;page!</li><li>A Hazardous Duty retirement plan;</li><li>Generous paid time off (vacation, sick and personal);</li><li>Excellent health, dental and supplemental benefits;</li><li>State license reimbursement;</li><li>Eligibility to apply for Federal Student Loan Forgiveness Program.</li></ul><br><br><strong>ABOUT US</strong>The State of Connecticut Department of Correction shall strive to be a global leader in progressive correctional practices and partnered re-entry initiatives to support responsive evidence-based practices aligned to law-abiding and accountable behaviors. Safe and security shall be a priority component of this responsibility as it pertains to staff, victims, citizens and offenders.<br><br><em>For an inside look at how State of Connecticut employees Make an ImpaCT, watch the video below!</em><br><h4>Selection Plan</h4><br>In order to be considered for this job opening you must be a current State of CT employee of the agency listed above&nbsp;for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.&nbsp; You must specify your qualifications on your application.&nbsp;<br><br><strong>FOR ASSISTANCE IN APPLYING: &nbsp;</strong>Please&nbsp;read&nbsp;or&nbsp;watch&nbsp;our&nbsp;Applicant Tips on How to Apply!<br><br><strong>To Apply:</strong><br>• In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application.<br>• The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.<br>• Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.<br>• All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to&nbsp;<a href="mailto:DAS.SHRM@ct.gov" target="_blank">DAS.SHRM@ct.gov</a>.<br><br><strong>Important Information After You Apply:</strong><br>• This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.<br>• Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.<br>• For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.<br>• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.<br>• Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.<br><br>Should you have any questions pertaining to this recruitment, please contact Jake Ferrari at&nbsp;<a href="mailto:jake.ferrari@ct.gov" target="_blank">jake.ferrari@ct.gov</a>.<br><h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4><br>In a Department of Correction facility or community setting this class is accountable for supervising the counseling and classification function of an inmate treatment program.<br><h4>EXAMPLES OF DUTIES</h4><br><ul><li>Supervises assigned and adjunct staff including orientation, training, counseling, evaluation and discipline in accordance with departmental standards</li><li>Determines priorities and assigns unit duties, oversees and reviews results for accuracy, effectiveness and consistent application of policies and procedures;</li><li>Provides staff training and assistance;</li><li>Conducts performance evaluations;</li><li>Studies, analyzes and evaluates tasks performed by staff;&nbsp;</li><li>Ensures appropriate case management including screening of eligible inmates for programs;</li><li>Researches, organizes, plans and directs inmate counseling and classification program including supervision of records function and staff;</li><li>Coordinates activities with parole and community services system;</li><li>Organizes and develops admission and pre-release orientation programs;</li><li>Serves as executive officer of Classification Committee;</li><li>Participates on interdisciplinary teams;</li><li>Counsels individual inmates with difficult problems;</li><li>Works collaboratively and acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures;</li><li>Interprets institution and its programs to interested lay and professional groups;</li><li>Maintains records and prepares reports and correspondence;</li><li>Facilitates in-service training for inmates and staff;</li><li>May provide administrative and clinical supervision for substance abuse staff;</li><li>May direct administrative and clinical team meetings;</li><li>May participate in and/or supervise special programs (Community Release, addiction services, etc.);</li><li>May physically restrain inmates, quell disturbances and otherwise assist custodial forces;</li><li>May supervise staff in multiple geographical locations;</li><li>Performs related duties as required.</li></ul><br><h4>KNOWLEDGE, SKILL AND ABILITY</h4><br><ul><li>Considerable knowledge of    <ul><li>relevant agency policies and procedures;&nbsp;</li><li>relevant state and federal laws, statutes, and regulations;</li><li>case work methods and techniques and current correctional practices including inmate classification systems and parole practices;</li><li>individual and social factors contributing to delinquency and crime;</li><li>counseling principles and techniques;</li><li>welfare resources;</li></ul></li><li>Knowledge of substance abuse and current correctional treatment practices;</li><li>Considerable    <ul><li>interpersonal skills;</li><li>oral and written communication skills;</li></ul></li><li>Considerable ability to plan and organize a case work program;</li><li>Ability to utilize computer software;</li><li>Supervisory ability.</li></ul><br><h4>MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE</h4><br>    Seven (7) years of experience in social case work, counseling, probation or parole.   <br><h4>MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE</h4><br>Two (2) years of the General Experience must have been in correctional treatment services.<br><h4>MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED</h4><br><ul><li>College training in counseling, criminal justice, psychology, sociology or social work may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.</li><li>A Master's degree in counseling, criminal justice, psychology, sociology or social work may be substituted for one (1) additional year of the General Experience.</li><li>One (1) year of experience as a Correctional Counselor or Correctional Substance Abuse Counselor may be substituted for the General and Special Experience.</li></ul><br><h4>PREFERRED QUALIFICATIONS</h4><br><ul><li>Knowledge of and experience working with records, classification, release mechanisms, and the release process;</li><li>Knowledge of and experience working with CaseNotes;</li><li>Knowledge if and experience working with provider networks and working with provider networks;</li><li>Knowledge of Board of Pardons and Paroles and Parole and Community Services procedures and administrative directives;</li><li>Knowledge of and experience working with Provider Data Management System (PDMS).</li></ul><br><h4>SPECIAL REQUIREMENTS</h4><br><ul><li>Incumbents in positions that supervise Correctional Substance Abuse Counselors are required to possess and retain current Certification or Licensure as an Alcohol and Drug Counselor by the Connecticut Department of Public Health.</li><li>Incumbents in this class are required to possess a high school diploma or General Educational Development (GED) certification by the time of appointment.</li><li>Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license.</li><li>Incumbents in this class may be required to travel.</li></ul><br><h4>CHARACTER REQUIREMENTS</h4><br>In addition to the checking of references and of facts stated in the application, a thorough background investigation of each candidate may be made before persons are certified for appointment.<br><h4>PHYSICAL REQUIREMENTS</h4><br><ul><li>Incumbents in this class must have general good health, be free from any disease or injury which would impair health or usefulness and possess and retain sufficient physical strength, stamina, agility, endurance and visual and auditory acuity required to perform all the duties of the class.</li><li>A comprehensive medical examination, including a controlled substance screening, may be required of applicants.</li></ul><br><h4>WORKING CONDITIONS</h4><br>    Incumbents in this class may be exposed to some danger of injury or assault by inmates.   <br><h4>Conclusion</h4><br><strong>AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER</strong><br><br>The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.<br><h4>ACKNOWLEDGEMENT</h4><br>    As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.&nbsp; As such, a job class is not meant to be all-inclusive of every task and/or responsibility.   <br>

State of Connecticut

Parole & Community Services Correctional Counselor Supervisor

<br><h4>Introduction</h4><br>The&nbsp;State of Connecticut, Department of Energy and Environmental Protection (DEEP),&nbsp;Bureau of Outdoor Recreation, State Parks and Public Outreach Division is currently recruiting for an Environmental Protection Park and Recreation Supervisor 1 at Hammonasset Beach State Park in Madison, CT.<br><br><strong>WHAT WE CAN OFFER YOU</strong><br><br><ul><li>Visit our&nbsp;<strong>newState Employee Benefits Overview</strong>&nbsp;page!</li><li>The opportunity to work for a Forbes top company: 'Forbes'&nbsp;State of Connecticut Ranked One of the Best Employers of 2023&nbsp;- State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule.</li><li>Professional growth and development opportunities.</li><li>A healthy&nbsp;work/life&nbsp;balance to all employees.</li></ul><strong>Position Highlights</strong><br><br><ul><li>This is a full-time, 40 hours per week position on first shift. This position requires weekend duty for the active recreation season generally from Memorial Day to Labor Day, including holidays and other periods as assigned.</li><li>The EP Park and Recreation Supervisor 1 is accountable for the operations and supervision of a small recreational unit OR for assisting in the operations and supervision of a large unit that may contain park, forests, wildlife management areas, historic sites, beaches, campsites, boating access areas, flood control structures and other facilities. This position is required to ensure adequate staffing, training, and management of the staff.</li></ul><strong>About Us</strong><br><br>Connecticut’s system of state parks and forests, state boat launches, and waterways, provide many opportunities for outdoor recreation for residents and visitors alike. These range from camping and fishing to hiking, boating, and picnicking.<br><br>The Bureaus of Outdoor Recreation and Natural Resources lead the agency’s outdoor recreation efforts by acquiring and managing lands with an eye toward providing public use that is compatible with long term protection of natural resources.<br><h4>Selection Plan</h4><br><strong>FOR ASSISTANCE IN APPLYING:</strong>Please&nbsp;read&nbsp;or&nbsp;watch&nbsp;our&nbsp;Applicant Tips on How to Apply!<br><br><strong>Before you apply:</strong><br><br><ul><li>In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.</li><li>The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.</li><li>Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.</li><li>All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to&nbsp;<a href="mailto:DAS.SHRM@ct.gov" target="_blank">DAS.SHRM@ct.gov</a>.</li><li>For current state employees, salary calculations are not necessarily comparable from branch to branch but it does not impact your state service credit.<br></li></ul><strong>Important information for after you apply:</strong><br><ul><li>This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.</li><li>Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.</li><li>Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.</li><li>For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.<br></li><li>The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.</li></ul>Questions about this position should be directed to Nick Naples at&nbsp;<a href="mailto:Nicholas.Naples@ct.gov" target="_blank">Nicholas.Naples@ct.gov</a>.<br><h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4><br>In the Department of Energy and Environmental Protection, Bureau of Outdoor Recreation, State Parks Division this class is accountable for the operations and supervision of a small recreational unit OR for assisting in the operations and supervision of a large unit that may contain park, forests, wildlife management areas, historic sites, beaches, campsites, boating access areas, flood control structures and other facilities.<br><br>Note: The terms small, medium and large recreational units are defined by the Department of Administrative Services using a variety of factors and criteria developed by the Department of Energy and Environmental Protection.<br><h4>EXAMPLES OF DUTIES</h4><br><ul><li>Schedules, assigns, oversees and reviews the work of staff;</li><li>Provides staff training and assistance;</li><li>Conducts performance evaluations;</li><li>Determines priorities and plans unit work;</li><li>Establishes and maintains unit procedures;</li><li>Develops or makes recommendations on development of policies and standards;</li><li>Acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures;</li><li>Supervises operation, programs and maintenance activities within a designated recreational unit;</li><li>Manages or assists in managing unit business activities including purchase requisitions, inventories, revenue deposits and time and attendance reports;</li><li>Participates on forest fire suppression crews and boundary maintenance;</li><li>Acts as departmental liaison to the public;</li><li>Prepares necessary reports (e.g. payroll, public attendance records, evaluations, accident and vandalism reports, stores requisitions);</li><li>Prepares and supervises unit development projects;</li><li>Identifies, prioritizes, assigns and supervises maintenance projects;</li><li>Hires and trains seasonal personnel;</li><li>Performs emergency first aid;</li><li>May enforce laws and regulations concerning use of parks and recreational facilities;</li><li>Performs related duties as required.</li></ul><br><h4>KNOWLEDGE, SKILL AND ABILITY</h4><br><ul><li>Knowledge of    <ul><li>relevant agency principles and practices involved in operation, programs and maintenance of a wide variety of departmental controlled lands and facilities;</li><li>and ability to apply relevant agency laws, statutes and regulations;</li><li>approved methods of water safety, first aid and CPR;</li><li>business mathematics;</li><li>basic principles of park interpretation and recreational planning and development;</li><li>construction and maintenance trades;</li></ul></li><li>Considerable    <ul><li>interpersonal skills;</li><li>oral and written communication skills;</li></ul></li><li>Ability to utilize computer software;</li><li>Supervisory ability.</li></ul><br><h4>MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE</h4><br>    Five (5) years of experience in the operation and maintenance of a public park or outdoor recreational facility.   <br><h4>MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED</h4><br>    College training in park management, outdoor recreation, leisure studies, forest recreation, natural resources management, public administration or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.   <br><h4>PREFERRED QUALIFICATIONS</h4><br><ul><li>Experience working in a hospitality or campground setting;</li><li>Experience working in construction trades, building maintenance, and grounds maintenance;</li><li>Experience in crowd management techniques;</li><li>Experience independently executing, managing, and prioritizing projects;</li><li>Experience leading, supervising, and evaluating employees;</li><li>Experience managing conflict with employees and the public;</li><li>Experience conducting and prioritizing professional oral and written communications with employees and the public;</li><li>Experience with smart devices, personal computers and software including Microsoft Office.</li></ul><br><h4>SPECIAL REQUIREMENTS</h4><br><ul><li>Incumbents in this class must be willing and able to accept assignment or transfer to any unit of the state and may be required to reside in designated department housing under administrative control of the Department of Energy and Environmental Protection.</li><li>Incumbents in this class will be required to obtain and retain a Standard First Aid Certificate and CPR certificate.</li><li>Incumbents in this class may be required to possess and retain a current State Boating Safety certificate.</li><li>Incumbents in this class may be required to possess and retain a valid  Motor Vehicle Operator's license.</li></ul><br><h4>WORKING CONDITIONS</h4><br>    Incumbents in this class may be exposed to the discomforts of working outdoors.   <br><h4>Conclusion</h4><br><strong>AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER</strong><br><br>The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.<br><h4>ACKNOWLEDGEMENT</h4><br>    As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.&nbsp; As such, a job class is not meant to be all-inclusive of every task and/or responsibility.   <br>

Environmental Protection Park And Recreation Supervisor 1

<p>Job Description and Requirements</p><p>The Enterprise Fraud Service Supervisor will lead a dynamic team of fraud service specialists in our fast-paced contact center environment. Coach and mentor the team to excel in member service, time management, and case creation, ensuring a positive and efficient experience for every interaction. This role is critical in maintaining the highest service standards and minimizing fraud losses while fostering a culture of continuous improvement and collaboration.</p><p>Essential Functions &amp; Responsibilities:</p><ul><li>Establish and monitor key performance indicators (KPIs) to optimize team effectiveness in member service. Provide regular feedback, coaching, and development opportunities to enhance individual and team performance.</li><li>Guide the team in conducting thorough case creation for reported fraud, ensuring adherence to all regulatory standards, policies, and procedures.</li><li>Empower the team to deliver exceptional service to members who have experienced or suspect fraud. Ensure prompt resolution of inquiries and concerns while maintaining empathy and professionalism.</li><li>Stay abreast of industry best practices and regulatory requirements related to fraud &nbsp;and ensure the team operates in full compliance.</li><li>Foster a positive and supportive team environment that encourages knowledge sharing, collaboration, and open communication.</li><li>Model exceptional communication, problem-solving, and decision-making skills while inspiring the team to achieve their full potential.</li><li>Effectively handle escalated member calls and complex fraud cases, providing timely and accurate resolutions.</li><li>Participate in the recruitment and selection process for new fraud specialists. Identify and nurture high-potential employees for career advancement while managing time cards, personnel issues, training, and counseling.</li><li>Proactively identify opportunities to enhance contact center workflows, tools, and technologies to optimize fraud prevention and member service while collaborating with cross-functional teams to continuously improve internal processes.</li><li>Must be flexible to travel and represent RBFCU. Cultivate relationships with industry peers, law enforcement agencies, and financial institutions to share intelligence and collaborate on fraud prevention initiatives through ongoing training, seminars, conferences, and compliance certification.</li></ul><p>*This job may be eligible for work from home - hybrid schedule (please refer to the Remote Work Capability and Work From Home section of the Employee Handbook).</p><p>Requirements:</p><ul><li>High School Diploma or GED</li><li>Minimum five years of previous job related work experience</li><li>Less than one year of previous job related management experience</li><li>Must be able to work a flexible Monday-Saturday schedule</li><li>Type and 10-key by touch</li><li>Proficient in utilizing PC, software, and other office equipment</li><li>Must have good communication and interpersonal skills</li></ul><p><i>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.</i></p>

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