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Salary Range:&nbsp;&nbsp;$46,800.00&nbsp;(Min.) -&nbsp;$52,597.00&nbsp;(Mid.) -&nbsp;$62,270.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Quality and Population Health Coordinator I (QPHC) is responsible for outreaching to members to close care gaps. The QPHC also outreaches to providers for medical record pursuit and retrieval.&nbsp; This position supports the L.A. Care medical groups by assisting with scheduling member appointments. While this role is a combination of remote and in office work, this role is intended to support L.A. Care medical groups by being embedded in the provider offices and providing direct outreach to L.A. Care members. The QPHC is an important member of L.A. Care’s quality improvement team, helping to drive improvement in health outcomes, population health, and health equity, as well as member and provider experience.<h4>Duties</h4><h4>Make outbound calls to members to assist with scheduling and coordinating services (e.g. appointments, lab tests, health screenings, other diagnostic studies, transportation, etc.). (25%)</h4><h4>Educate members on missing gaps in care. Encourage them to close care gaps and pursue preventative health and health promotion activities such as health fairs. (25%) </h4><h4>Outreach to providers to request medical reports by fax, electronic medical records, or on-site visits if needed. (15%) </h4><h4>Review medical records, claims, and encounter data to identify key information to help close gaps in care. (15%)</h4><h4>Provide support as needed for care gap closure campaigns and other quality improvement programs. (15%)</h4>Perform other duties as assigned. (5%)<h4>Duties Continued</h4><h4>Education Required</h4>High School Diploma/or High School Equivalency Certificate<h4>Education Preferred</h4>Associate's Degree<h4>Experience</h4>Required:At least 3 months of experience following basic workflows, procedures, and standards related to patient or provider communication and outreach.Previous experience working in an office setting with basic office equipment such as telephones, fax machines, computers, etc.Preferred:Health Plan, provider practice, or health education experience. <h4>Skills</h4>Required:Demonstrates deep compassion and sensitivity towards patient needs and community well-being. Driven by strong motivation to positively impact people’s lives.Excellent verbal and written communication skills.Excellent interpersonal skills.Proficient with Microsoft Word, Excel, PowerPoint, and Outlook.Skills in utilizing various online platforms and search engines to efficiently gather accurate and relevant information. Highly organized with ability to maintain accurate notes and records.Demonstrates high efficiency in managing tasks and consistently delivering projects to successful and reliable completion. Ability to communicate effectively with patients and health care providers. Preferred:Some knowledge of HEDIS and other quality measures.Some knowledge of quality improvement processes.Bilingual in one of L.A. Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese&nbsp;&nbsp; <h4>Licenses/Certifications Required</h4>Active &amp; Current Driver's License, with a clean record and Auto Insurance Required<h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Required:Travel to offsite locations for work.Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.This position is a limited duration position. The term of this position is a minimum one year and maximum of two years from the start date unless terminated earlier by either party. Limited duration positions are full-time positions and are eligible to receive full benefits. L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: EMR, Claims, Medical, Equity, Healthcare, Insurance, Finance

L.A. Care Health Plan

Quality and Population Health Coordinator I (ALD)

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!ABOUT THE TEAM:&nbsp;Rocket Lab is a global leader in space exploration, and our NZ Direct Procurement team plays a crucial role in supporting our rapid growth. Our responsibilities include negotiating commercial contracts, managing supplier relationships, developing category strategies, and sourcing new parts to support R&amp;D. We work closely with engineering, production, quality, legal, and finance teams to ensure seamless operations and innovation.&nbsp;THE CHALLENGE:Rocket Lab is expanding rapidly, and procurement is one of the key areas to support this growth. With the volume of suppliers in our ERP system, we need a robust system to categorize our supply base in terms of capability, product, and service offering. As a Supply Chain Management Intern, you will support NZ Direct Procurement in developing this system to better serve our engineering community.YOUR MISSION:As a Supply Chain Management Intern, you will be dedicated to learning our supplier landscape and understanding their capabilities and product offerings. Your key responsibilities will include:&nbsp;<ul><li>Learning the Supplier Landscape: Dive deep into our supplier base to understand their current capabilities and product offerings. Engage with suppliers to gather comprehensive information about their services.&nbsp;</li><li>Documenting Supplier Capabilities: Document additional capabilities of suppliers that are not currently utilized by Rocket Lab. Maintain detailed records to ensure all potential supplier capabilities are captured.&nbsp;</li><li>Developing a Supplier Capability Matrix: Create a complete supplier capability matrix that will be available for our engineers. Ensure the matrix is user-friendly and provides valuable insights for decision-making.&nbsp;</li></ul>PREFERRED QUALIFICATIONS &amp; EXPERIENCE:<ul><li>Current student enrolled in a Bachelor of Commerce, majoring in Supply Chain Management and Finance, or a related field such as Operations Management or Finance.&nbsp;</li><li>Advanced analytical skills to assess and categorize supplier capabilities.&nbsp;</li><li>Strong problem-solving skills to identify and document supplier capabilities effectively.&nbsp;</li><li>Understanding of procurement and supply chain principles and practices.&nbsp;</li></ul>REQUIREMENT:Available to work full-time, on-site for a minimum of 12 consecutive weeks beginning November 2025.Ready to Launch Your Career? If you're passionate about supply chain management, eager to learn, and ready to contribute to the future of space exploration, we want to hear from you! Apply now to join Rocket Lab and take the first step towards an extraordinary career in supply chain management.&nbsp;When applying, include a detailed cover letter stating what interests you about Rocket Lab and this role in particular. Feel free to be creative and stand out in your application and introduction to the team at Rocket Lab. Be sure to include relevant experience /personal or school projects you have completed that align with this role and why you believe you would be the best candidate for this role.&nbsp;WHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Johnson at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Rocket Lab

Supply Chain Management Intern

Job Title Campus Recreation Coordinator Requisition Number RE49835 Working Title Program Coordinator for Facilities Department Name 1B310:Campus Recreation Work Location Lexington, KY Grade Level 43 Salary Range $39,894-63,814/year Type of Position Staff Position Time Status Full-Time Required Education BA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 1 yr Required License/Registration/Certification None. Physical Requirements Sitting at workstation for extended periods of time; repetitive motions; prolonged screen time; lifting/carrying/pulling objects up to 50lbs. Shift 40 hours per week; Mostly Monday through Friday, 8:00 am to 5:00 pm but there will be some evenings and weekends. Job Summary The Facility Coordinator supports the mission of Campus Recreation to provide unparalleled recreation programs, services, and facilities that support students in living active lives of meaning and purpose. This position under the guidance of the Assistant Director of Facilities and Operations provides safe, clean, and welcoming recreational facilities for facilities to students and the university community. Responsibilities include assisting with all facility operations, including hiring, training, and supervising student staff, managing facility schedules for open recreation and events, monitoring facility maintenance and cleanliness, conducting assessment of operational and student learning outcomes, plus other job-related duties as assigned. The Facility Coordinator will also assist with development of policies and procedures and risk management processes. Student Success will, from the time of early college outreach to graduation and beyond, support students in living a life of meaning and purpose. From a student-centered framework, our practice will be grounded in peer-reviewed literature, national best practices, and data-informed decision making. Collaborating with the campus and community, Student Success will work through a holistic lens to support a community of learners in achieving success. Skills / Knowledge / Abilities Facilities experience. Does this position have supervisory responsibilities? Yes Preferred Education/Experience Prefer a Bachelor’s degree and 1 to 2 years of facilities or university campus education experience, or equivalent. Will be expected to complete the American Red Cross CPR Instructor certification within 90 days of hire. Deadline to Apply 07/13/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Campus Recreation Coordinator

Job Title Periop Operational Coordinator/UKHC Requisition Number NR12764 Working Title Operational Coordinator- Chandler OR Department Name H3320:Perioperative Services Work Location Lexington, KY Grade Level 11 Salary Range $26.00-45.70/hour Type of Position Staff Position Time Status Full-Time Required Education ADN Required Related Experience 4 yrs Required License/Registration/Certification Registered Nurse (RN) Physical Requirements The essential functions for this position include the ability to lift, carry, push, and pull 50-100 pounds occasionally and 25-50 pounds frequently; as well as stand, walk and sit for long periods of time. Shift Days: 7A to 7:30P Job Summary This position is for the Chandler OR. This role has responsibility for day to day operations of running the unit and facilitating the procedures/cases planned for the day. Facilitating the patient schedule includes assigning staffing, working with the surgeons/proceduralists and boardrunner to coordinate timely, safe care. Time management, attention to detail and collaborative, respectful communication are key skills required for the role. Skills / Knowledge / Abilities Does this position have supervisory responsibilities? No Preferred Education/Experience 3 years of operating room experience preferred. Deadline to Apply 07/07/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Periop Operational Coordinator/UKHC

Job Title Periop Operational Coordinator/UKHC Requisition Number NR12726 Working Title Periop Operational Coordinator/OR/Chandler Department Name H3320:Perioperative Services Work Location Lexington, KY Grade Level 11 Salary Range $26.00-45.70/hour Type of Position Staff Position Time Status Full-Time Required Education ADN Required Related Experience 4 yrs Required License/Registration/Certification Registered Nurse (RN) Physical Requirements The essential functions for this position include the ability to lift, carry, push, and pull 50-100 pounds occasionally and 25-50 pounds frequently; as well as stand, walk and sit for long periods of time. Shift Days: 7a to 530p or others hours to meet operational needs Job Summary This position is for Chandler OR. This role has responsibility for day to day operations of running the unit and facilitating the procedures/cases planned for the day. Facilitating the patient schedule includes assigning staffing, working with the surgeons/proceduralists and boardrunner to coordinate timely, safe care. Time management, attention to detail and collaborative, respectful communication are key skills required for the role. Skills / Knowledge / Abilities Does this position have supervisory responsibilities? No Preferred Education/Experience 3 years of operating room experience preferred. Deadline to Apply 07/07/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Job Title Periop Operational Coordinator/UKHC Requisition Number NR12727 Working Title Periop Operational Coordinator- Chandler OR Department Name H3320:Perioperative Services Work Location Lexington, KY Grade Level 11 Salary Range $26.00-45.70/hour Type of Position Staff Position Time Status Full-Time Required Education ADN Required Related Experience 4 yrs Required License/Registration/Certification Registered Nurse (RN) Physical Requirements The essential functions for this position include the ability to lift, carry, push, and pull 50-100 pounds occasionally and 25-50 pounds frequently; as well as stand, walk and sit for long periods of time. Shift WEPP Nights: Friday and Saturday Job Summary This position is for the Chandler OR. This role has responsibility for day to day operations of running the unit and facilitating the procedures/cases planned for the day. Facilitating the patient schedule includes assigning staffing, working with the surgeons/proceduralists and boardrunner to coordinate timely, safe care. Time management, attention to detail and collaborative, respectful communication are key skills required for the role. Skills / Knowledge / Abilities Does this position have supervisory responsibilities? No Preferred Education/Experience 3 years of operating room experience preferred. Deadline to Apply 07/07/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Job Title Periop Operational Coordinator/UKHC Requisition Number NR12782 Working Title Operational Coordinator- Endo Department Name H6200:Diagnostic Services Work Location Lexington, KY Grade Level 11 Salary Range $26.00-45.70/hour Type of Position Staff Position Time Status Full-Time Required Education ADN Required Related Experience 4 yrs Required License/Registration/Certification Registered Nurse (RN) Physical Requirements The essential functions for this position include the ability to lift, carry, push, and pull 50-100 pounds occasionally and 25-50 pounds frequently; as well as stand, walk and sit for long periods of time. Shift 3 12-hour shifts with some required call Job Summary This position has responsibility for day to day operations of running the unit and facilitating the procedures/cases planned for the day. Facilitating the patient schedule includes assigning staffing, working with the surgeons/proceduralists and boardrunner to coordinate timely, safe care. Time management, attention to detail and collaborative, respectful communication are key skills required for the role. Skills / Knowledge / Abilities Critical thinking skills Does this position have supervisory responsibilities? No Preferred Education/Experience BSN Deadline to Apply 07/07/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Job Title Substance Use Nurse Coordinator Requisition Number RE50786 Working Title Department Name 7H090:CENTER ON DRUG &amp; ALCOHOL RESEA Work Location Lexington, KY Grade Level 46 Salary Range $52,021-85,800/year Type of Position Staff Position Time Status Full-Time Required Education BSN Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 4 yrs Required License/Registration/Certification Registered Nurse (RN) Physical Requirements Sitting and walking for long periods of time, performing tasks with repetitive motions (typing/clicking on computer) Shift Monday – Friday, 8:00 am – 4:30 pm Job Summary The Substance Use Nurse Coordinator position will provide non-clerical and clinical support to patients and their family members to coordinate administrative matters, appointments, services, resources, and schedules related to the care provided within the First Bridge Clinic located in the Center for Drug and Alcohol Research. The position also will provide risk reduction services, including opioid overdose education with naloxone distribution and training; assisting providers in caring for complex patients with opioid use disorder; assistance with obtaining prior authorizations, and administration of long-acting FDA-approved medications as well as collect data and assume responsibility for process improvement and state/other reporting. Skills / Knowledge / Abilities Specialization in substance use, mental health, or barriers to care is a plus Does this position have supervisory responsibilities? No Preferred Education/Experience BSN Deadline to Apply 07/15/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Substance Use Nurse Coordinator

Job Title Customer Services Coordinator/UKHC Requisition Number RE50229 Working Title DME Customer Service Representative/UKHC Department Name H5000: CHANDLER - RETAIL PHARMACY Work Location Lexington, KY Grade Level 07 Salary Range $17.50-27.31/hour Type of Position Staff Position Time Status Full-Time Required Education HS Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 3 yrs Required License/Registration/Certification None Physical Requirements The ability to lift, carry, push and pull objects up to 25 pounds on a daily basis, kneel and bend, reach above shoulder level as well as stand, walk, and sit for extended periods of time. Tasks will involve repetitive motion. Shift Primarily day shifts;may include weekends and holidays. Hours and days of the week subject to change based on needs of dept. Job Summary Seeking dependable, full-time, self-motivated, experienced front office customer service representative to represent the UK DME business in a professional and courteous manner in all interactions with patients and other healthcare professionals. Position is responsible for answering phone calls/faxes, emails, greeting patients, routing patient referrals to the correct individual(s) in the DME business, establishing and maintaining accurate patient records, collecting payments for products and services delivered, assisting with preparing and securing Certificates of Medical Necessity (CMNs), and other administrative tasks as assigned. The successful person in this position will be organized, have excellent attention to detail, be able to evaluate options and make efficient decisions, and be dedicated to quality patient care. Skills / Knowledge / Abilities The ideal candidate will have medical office or billing experience, experience with insurance verification, and/or familiarity with DME equipment and DME patient management software. Experience interpreting/processing explanation of benefits (EOB) and insurance denials, ability to resolve past due claims, and knowledge of insurance payer specific prior authorization requirements is preferred. Does this position have supervisory responsibilities? No Preferred Education/Experience Computer/Microsoft Office Suite experience, strong customer service skills, excellent organizational and time management skills. Deadline to Apply 07/08/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Customer Services Coordinator/UKHC

The hiring range for this role is: &nbsp;60,122.68 - 88,993.11This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.&nbsp;This job is also eligible for annual bonusincentivepay.We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.Job Description Summary: The role supports overall governance and workgroup business operations, administration, training, and issue resolution. It is responsible for quality assurance, process improvements, managing small-scale projects, and contributing to the overall quality and value of governance and workgroup operations. The role involves extensive interaction with Plan staff, including executive-level staff and external partners, and provides executive support to the former CEO.Responsibilities include but are not limited to:Workgroup Operations:<ul><li>Administer and support BCBSA Workgroups, including research and complex inquiries.</li><li>Serve as a subject matter expert/administrator for applications/processes</li><li>Manage workgroup membership and audit programs.</li><li>Develop relationships with internal and external customers.</li><li>Document and communicate status and issue resolution.</li></ul>Governance Operations:<ul><li>Administer and support key business operations.</li><li>Manage the schedule for governance meetings.</li><li>Coordinate activities, identify conflicts, and secure necessary quorums.</li><li>Manage the BCBSA Executive Directory process.</li></ul>BCBSA Customer Complaint Process:<ul><li>Manage member complaints received via various channels.</li><li>Handle Protected health information/Personally identifiable information documentation unwaveringly according to Health insurance portability &amp; accountability act regulations.</li><li>Ensure appropriate issue escalation and resolution.</li></ul>Ad Hoc Requests/Projects:<ul><li>Support various projects and provide executive support to the former CEO.</li><li>Assist BCBSA Human Resources senior management with the Compensation Subcommittee.</li><li>Performs other duties as assigned</li><li>Complies with all policies and standards</li></ul>Required Education, Certifications and Experience:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Educational:• Preferred - Bachelor's Degree or equivalent experienceExperience:• Required - 3+ YearsKnowledge, Skills, and Abilities• Proficient organizational and project management skills.• Ability to prioritize multiple initiatives.• Excellent communication and relationship-building skills.• Experience with BoardVantage preferred• Experience with ServiceNow Preferred• Experience with Learning Management Systems preferred#LI_HYBRID

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