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<dt><h4>Description</h4></dt>Customer Service Representative 1, 2, or 3Bi-Lingual (Spanish/English)Coweta County Health DepartmentDistrict 4 Public Health70 Hospital RoadNewnan, GA 30263Job Description:&nbsp;&nbsp;Under direct supervision, works and communicates with the general public, internal customers and/or external customers to provide information and services targeted to meet customer expectations.&nbsp;All District 4 Public Health, County BOH employees are deemed essential employees in the event of an emergency. As such, you may be called on to participate in an event not limited to but including, staffing a shelter, a Specimen Point of Collection Site (SPOC) and/or Point of Dispensing site (POD). When you are called on to participate, you are expected and it will be a part of your job requirement to participate, whether the emergency occurs during or outside regular work hours.<dt><h4>Job Responsibilities</h4></dt><ul><li>Must be bilingual</li><li>Interpret accurately and completely between healthcare providers and patients, ensuring clear communication.</li><li>Maintain confidentiality and adhere to ethical standards while interpreting sensitive medical information.</li><li>Facilitate understanding between healthcare providers and patients by interpreting medical terminology and instructions.</li><li>Assist with accurately completing intake forms and medical history documentation in both languages.</li><li>Provide cultural mediation when necessary to bridge communication gaps and ensure cultural competence in care delivery.</li><li>Serve as a patient advocate by ensuring patients' concerns and questions are effectively communicated to healthcare providers.</li><li>Help patients navigate the healthcare system by providing information on services, procedures, and follow-up care.</li><li>Stay updated on medical terminology and best practices in interpretation to maintain high-quality services.</li><li>Will assist with front desk duties.</li><li>Provide quality customer service to all customers.</li><li>Make appointments; follows up with missed appointments by calling client to reschedule.</li><li>Follow communication “scripts” when scheduling the appropriate appointment.&nbsp;</li><li>Identify customers’ needs, clarify information, provide solutions, refer programs/resources.&nbsp;</li><li>Handle all client inquiries.</li><li>Enter new client information into the system.</li><li>Update existing client information.&nbsp;</li><li>Cash handling – collects fees daily and reconcile funds collected to a daily report.</li><li>Able to adapt to changing policy and procedures.</li><li>Must abide by strict confidentiality requirements and all HIPPA guidelines.&nbsp;</li><li>Must be an active listener with strong phone and verbal communication skills.</li><li>Position requires employee to be detailed oriented; must be able to work efficiently and independently. &nbsp; &nbsp; &nbsp; &nbsp;</li><li>Self-starter.&nbsp;Fast paced work environment. &nbsp;Ability to multi-task, set priorities and manage time effectively.</li><li>Candidate must be organized.</li></ul><dt><h4>Minimum Qualifications</h4></dt>Customer Service Representative 1:&nbsp; High school diploma or GED AND&nbsp;six months of related experience handling customers’ questions, complaints and/or providing information. NOTE: Must be bi-lingual (Spanish/English)&nbsp;Years of Experience in PHMonthly SalaryAnnual SalaryCSR/Admin Asst 1 –$2,750.00$33,000.00&nbsp; CSR/Admin Asst 2 –&nbsp;3 Years of PH Service$2,983.34$35,800.08&nbsp;CSR/Admin Asst 3 –5 years of PH Service$3,240.00$38,880.00&nbsp;Note: &nbsp;Candidates with qualifying Public Health experience will be brought in at the position level corresponding with their years of service.<dt><h4>Additional Information</h4></dt>Preferred Qualifications:<ul><li>Public Health experience.&nbsp;</li><li>Computer experience. (Word, Excel, PowerPoint, data entry, etc.) &nbsp;</li><li>Must demonstrate excellent customer service and oral communication skills, to effectively interact with all levels of departmental personnel and outside customers. &nbsp;</li><li>Work requires ability to manage multiple duties simultaneously.&nbsp;</li></ul>Additional Perks<ul><li>A supportive and rewarding work environment&nbsp;</li><li>Physical Activity Breaks&nbsp;</li><li>Worksite Wellness Program</li><li>Employee Assistance Program&nbsp;</li></ul>&nbsp;To learn more about District 4 Public Health visit -&nbsp;<a href="https://www.district4health.org/" target="_blank">https://www.district4health.org/</a>Due to the volume of applications received, we are unable to provide information on application status by phone or email. &nbsp;All qualified applicants will be considered but may not necessarily receive an interview. &nbsp;Selected applicants will be contacted by the hiring agency for next steps in the selection process. &nbsp;Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified.*District 4 is an Equal Opportunity Employer*&nbsp;The State will not unlawfully consider an applicant's race, color, national origin, religion, age, disability, sex, genetic information, political affiliation, protected uniformed service, or other legally protected category when making selection.Applicants chosen for employment will be subject to the following&nbsp;Criminal Background Check/FingerprintingReference Checks &amp; Immunizations RequiredFor more information about Public Health:Click HERE for VideoWho we are.&nbsp;We protect lives.The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing the State of Georgia for responding to disasters.&nbsp; &nbsp;What we offer.As a member of the&nbsp;Georgia Department of Public Health&nbsp;team, you will join a passionate group of individuals who are dedicated to making an impact. &nbsp;No matter your role, you will individually contribute to protecting the lives of all Georgians while receiving a wide range of benefits, so you can:<ul><li>Make a Professional Impact&nbsp;– Build your career where it matters and protect lives in the community where you live, work, and play</li><li>Enjoy Workplace Flexibility&nbsp;– Experience flexibility in how you work so you can be your best self for you and Georgia Residents</li><li>Work with&nbsp;a Dynamic and Diverse Team– Collaborative and inclusive way of working where employees share ideas and leverage collective strengths&nbsp;</li><li>Achieve Career Longevity&nbsp;– Countless opportunities for continuous learning/development that support a long-term career</li><li>Take Part in a Hands-on Working Culture&nbsp;– Unique culture of active engagement and problem-solving, no matter your role</li><li>Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like you</li></ul>

Bi-Lingual Customer Service Representative 1, 2, or 3

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The RN, Care Coordinator is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Group (IDG), and providing palliative and supportive care to the patient/family unit.Qualifications: • Current license as RN in the state where the employee will be working • Minimum one (1) year of in-patient nursing or hospice experience for external candidates; for internal applicants, minimum of 6-months of LPN experience with hospice/home health within an affiliate • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Reliable transportation to meet visit schedule • Ability to use equipment with visual and auditory mechanisms • Ability to effectively communicate in English (verbal and written) • Flexible schedule to meet the needs of Hospice House patients • Ability to manage the emotional stress of working with and caring for terminally ill patients and their families • Ability to physically access patient rooms, other areas of the Hospice House/Hospital/ALF, etc., and any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) within any part of the service area • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation•&nbsp;Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023Some locations may require:<ul><li>Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit when needed/or requested.</li><li>Assists the patient and family to achieve the desired comfort levels.</li><li>Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.</li><li>Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Group (IDG).</li><li>Completes clinical admissions for all Company services including, but not limited to:<ul><li>Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner&nbsp;</li><li>Identifies admission objections, concerns or other entry barriers and provides responses</li><li>Educates patient/family on admission requirements and addresses immediate needs</li><li>Completes informed consents and initial assessment according to regulations and Company policy</li><li>Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs</li><li>Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort</li><li>Obtains Physician orders</li><li>Completes documentation per Company policy</li></ul></li></ul><ul><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with Admissions to ensure timely follow-up.&nbsp; When assignment is complete, informs Admissions and prepares for next assignment.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.</li><li>Obtains medical record information for the referral.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li><li>Works with Professional Relations Representatives (PRRs) to provide education on all available services.</li><li>Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.</li></ul> Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Provides and manages direct care to patients and families as part of Interdisciplinary Group (IDG), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up. • Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs. • Educates patient, family, caregivers and other health professionals about disease process and decline, palliative interventions, care giving, dying process and safety practices. • Reports changes in the patient’s condition to appropriate members of the IDG or other health professionals. • Participates with the IDG to evaluate hospice referrals/admissions for level of care appropriateness. • Attends patient deaths; prepares body for transport; oversees disposal of medications. • Provides appropriate bereavement interventions to the family and caregiver in conjunction with psychosocial staff. • Presents concise and pertinent oral and written reports to IDG; respects and encourages input from all disciplines. • Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others. • Supervises patient care given by other nursing team members (i.e., LPNs, Hospice Aides, and contract nurses). • Performs other duties as assigned. Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance. Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Chapters Health System

RN, Care Coordinator

As an awards coordinator, you will help to grow the media recognition of SCAD student and faculty talent by collaborating with the assistant director to ensure all academic programs are represented through the awards program. You will compile student work to prepare them for application submissions to national, international, and professional competitions. You will secure all required information for applications from students to meet internal deadlines, work to ensure the highest quality of student work is represented through the awards program, and create Qualtrics surveys to collect student data for submissions. You will also follow up with students as needed.In this position, you will prioritize submitting student works to high-quality, highly visible competitions such as Disney Imaginations, Red Dot Design, The Rookies, Coca-Cola Refreshing Films, and more. You will work with faculty, academic leaders, and students throughout the year to maximize submissions to award programs. You will also identify and vet new competitions to improve yearly growth.The successful candidate demonstrates exceptional communication skills and a strong attention to detail. The ability to multitask is also essential.Minimum Qualifications:     &nbsp;<ul><li>Bachelor's degree</li><li>Experience with Microsoft Office, Salesforce, Cognos, and Qualtrics</li></ul>Travel Required:&nbsp;&nbsp;<ul><li>Less than 10%  &nbsp;</li></ul>Work Hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.   &nbsp;ADA Tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications. &nbsp;

Savannah College of Art and Design

Awards Coordinator

As the coordinator you will manage the daily operations of various outdoor recreation activities, equipment storage, inventory, facility management, and special and collaborative programs and clinics. This position’s responsibilities include overseeing the budget as related to trips including student staff payroll and managing student staff. In this role you will create, implement, and supervise organized and informal outdoor programs based on current outdoor recreation trends, principles, guidelines, and risk management principles. You will also establish and enforce policies for participation in trip programs including, but not limited to, whitewater and sea kayaking, top rope and lead climbing, biking, backpacking, hiking, stand up paddleboarding, and Geocaching.You will work in accordance with the director to oversee program related assessment procedures associated with departmental learning outcomes and key performance indicators, providing annual assessment data collection and reports to track program effectiveness. Additionally, as the coordinator you will manage the equipment rental program, storage facility, and inventory, and will develop and coordinate monthly training programs for all student staff.Minimum Qualifications: &nbsp;<ul><li>Bachelor’s degree in recreation/sport management or related field with at least one year of professional experience</li><li>Demonstrated supervisory experience in managing an outdoor trips or gear rental program</li><li>Demonstrated ability performing technical skills and instructing activities associated with outdoor recreation related to rock climbing, kayaking, backpacking, wilderness first aid, experiential education, and team building</li><li>Demonstrated ability to facilitate outdoor recreation instructional classes, workshops, clinics, and special events</li></ul>Preferred Qualifications:&nbsp;<ul><li>Master's degree in recreation, sports, leisure management, or related field</li><li>Experience working in a collegiate recreation environment</li><li>CWI Climbing Wall Instructor and Wilderness First Responder Certification</li></ul>Certificates, licenses, and registrations: <ul><li>CPR/First Aid/AED</li></ul>Travel required: <ul><li>20% to 40%</li></ul>Work Hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday from 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.&nbsp;ADA Tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.&nbsp;

Coordinator of Outdoor Recreation

As the coordinator, you will be responsible for investigating complaints and reports regarding potential student conduct policy violations, adjudicating low-level cases for off-campus and on-campus students who violate lesser college policies as listed in the student handbook or other college policies, and consulting with the office of community standards leaders to determine sanctions for students found responsible for violating policies. The individual in this role must be able to counsel individual students regarding their rights and responsibilities, serve on the on-call rotation to respond to emergencies, provide guidance in crisis situations, mediate non-roommate student conflicts, and outreach to students with concerns/conflicts.Minimum Qualifications: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Bachelor’s degree in a related field</li><li>At least one year of relevant experience</li></ul>Preferred Qualifications:&nbsp;<ul><li>Residence life or student disciplinary in higher education experience</li></ul>Work Hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday from 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.&nbsp;ADA Tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.&nbsp;

36 Project Management / Professional Services Jobs in Georgia