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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our team’s mission is to shape and execute the Generative AI strategy of the Global Services Group (GSG) at American Express, accelerating the progress of both existing and future use cases of this exciting new technology to transform both the colleague and cardmember experience.The GSG Servicing Innovation team focuses on:Developing and executing upon the GenAI strategy &amp; priorities for GSG through rapid testing and learning, serving as a first mover for the broader enterprise in this new spaceAccelerating and scaling GenAI pilot programs through scope definition, coordination, and ongoing centralized support (e.g., analysis, change management, communications) for dedicated pilot teamsRapidly operationalizing GenAI initiatives at scale through development of rollout and scaling plans that quickly shift pilots from learnings to benefit realization, enabling teams to fail fast when appropriateProviding compliance and risk management support for each unique use case to ensure responsible and thoughtful use of GenAI technology in accordance with AXP and regulatory policiesRole Description:The role will require creating strategic and data-driven recommendations that enable the execution of GSG’s GenAI strategy. The role will require a deep understanding of GenAI architecture, development frameworks, and troubleshooting to support execution of GenAI product development. This role will be responsible for the execution and delivery of strategic tests and pilots. The ideal candidate will be able to think creatively and prepare analyses and presentations on both forward-looking strategy and achieved results. This role also requires collaboration with various teams, including effective collaboration with Senior Leaders of all band levels across GSG and American Express more broadly.Responsibilities:&nbsp;<ul><li>Supporting the scoping of the next wave of GenAI pilots, ensuring alignment to prioritization principles while extrapolating learnings from smaller scale efforts and extending to “bigger bets”</li><li>Applying Generative AI solutions to build pilots and products&nbsp;with high expectations on customer satisfaction</li><li>Thought leadership/creative problem solving to accelerate technological innovation for American Express and drive progressive improvement</li><li>Developing strong working relationships with various stakeholders in order to achieve results and enact wide-scale impact across the enterprise</li><li>Strategic program management for live pilots, ensuring that key milestones, deadlines, and deliverables are executed by removing roadblocks and facilitating alignment between stakeholders</li><li>Driving project delivery by fostering teams, managing relationships with partners, identifying opportunities and obstacles/risks, developing strategic recommendations, and ensuring deliverables are optimally executed</li><li>Results and change leadership, including the planning and development of key GenAI initiatives that result in achievement of sustainable, transformational results</li><li>Monitoring external perspectives and developments in GenAI and innovation more broadly and incorporating them into to Amex roadmaps and decisioning as relevant</li><li>Executing analysis of key metrics for GenAI pilots to derive insights on value and performance, and prepare materials for sharing results</li></ul>Minimum Qualifications:<ul><li>Knowledge of Generative AI that clearly goes beyond the surface level, including a technical understanding of the functionality, risks and mitigations and an ability to inform use case feasibility</li><li>Product Management/Development experience</li><li>Ability to demonstrate a User Centric Mindset and ideas on how to leverage Generative AI beyond the obvious use case of chat</li><li>Strategic, big-picture thinker with demonstrated interest in Generative AI and innovation with strong business acumen and high degree of creativity in identifying opportunities for products, services, new processes and systems</li><li>Experience experimenting with Generative AI and Large Language Models, including prompt engineering and other methodologies</li><li>Highly organized, taking individual initiative and accountability for getting results</li><li>Ability to navigate ambiguity and engage in structured thinking in order derive meaningful, data-driven insights</li><li>Solid technical understanding and skilled at articulation of complex issues to non-technical partners</li><li>Excellent oral and written communication and presentation skills to tailor communication to various audiences Excellent communication skills with the ability to engage, influence, and inspire partners to drive collaboration and alignment</li><li>3 years of experience in Product Management/Development</li><li>Ability to influence without authority at all levels and demonstrated track record for driving results and transformation across multiple lines of business</li><li>High ethical standards to work in a highly regulated environment and ability to responsibly consider and mitigate risks of applying AI related solutions</li><li>Experience with agile product development methodologies and tools (JIRA, Rally, LPM, etc.)</li></ul>Preferred Qualifications:<ul><li>Experience in User Experience research and design, a familiarity with design thinking principles</li><li>Experience working in delivery and implementation of complex, large-scale, high-performance applications/solutions</li><li>Passion to learn about innovative technologies and new approaches to create exceptional customer experiences</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

American Express

Manager / Senior Manager Product Management GenAI Servicing Innovation

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Banking Product Development team is responsible for launching and managing internally built as well as partner sourced digital products and services that support American Express’ banking products. We play a central role in identifying customer needs, building unique experiences, and leading teams across the company to launch products.As part of that team, the Senior Manager Product Development for Servicing Capabilities will play a key role driving the end-to-end functionality, user experience, and roadmap for the tools and platforms our Customer Care teams rely on to provide best-in-class service to our Checking and Savings customers.&nbsp; You will collaborate with internal and external stakeholders, acting as a single point of contact for product development.&nbsp; You will be a key player in the planning and execution of large scale servicing platform migrations, developing the next generation of servicing tools with an intuitive and powerful user experience for our front and back office Customer Care teams.&nbsp; You'll have direct access to our end users and the opportunity to see your work in use and hear feedback from our colleagues who use it.How will you make an impact in this role?&nbsp; In this role, you will:<ul><li>Partner with Product Management and Operations partners and the Global Servicing Group to define the servicing roadmap for front and back-office capabilities.</li><li>Coordinate with key stakeholders including GCO, Compliance, Privacy, and Risk teams to incorporate essential requirements.</li><li>Collaborate with product teams to ensure feature prioritization aligns with broader product and organizational goals&nbsp;</li><li>Ensure requirements are clearly documented and vetted by relevant stakeholders according to Banking Product Development team best practices</li><li>Author Capabilities, Features, and User Stories in Jira, ensuring that all requirements and acceptance criteria are clearly documented and organized</li><li>Lead User Acceptance Testing, including <ul><li>Ensuring platform teams needed for test support are engaged</li><li>Leading calls with platform teams to diagnose defects and identify and document root causes</li><li>Meeting regularly with test execution leads to understand overall progress</li><li>Communicating overall testing status to stakeholders via daily and weekly status reports</li><li>Approving test cases and results</li></ul></li><li>Lead post-implementation testing, ensuring all necessary test cases are successfully executed and results documented</li><li>Mitigate project risks and manage resourcing needs; resolve impediments through escalation as needed</li><li>Collaborate with Product Management partners to assist the Global Servicing Group with detailed servicing procedures and customer representative training assets&nbsp;</li><li>Serve as the single point of contact for the Global Servicing Group and Servicing platform teams&nbsp;</li><li>Leverage feedback from customers and servicing representatives to iterate and drive product and process improvements&nbsp;</li></ul>Minimum Qualifications:<ul><li>At least two years of experience in Agile Product Development&nbsp;</li><li>Enthusiasm for exceptional products and services, and excellence in your work.</li><li>Ability to empathize with the customer service representatives who rely on the digital tools we provide as well as Amex’s customers who use our products and may interact with our servicing teams.</li><li>Excellent communication skills across globally distributed teams, with the ability to engage, influence, and inspire partners to drive collaboration and alignment</li><li>Ability to articulate existing product functionality and requirements for new enhancements. You are known as a businessperson who can speak both tech and business languages.</li><li>Curiosity and hunger to know how things work, and the ability to use that knowledge to make connections and find opportunities for continuous improvement</li><li>Deep understanding of technology and product development processes</li><li>An entrepreneurial mindset and a bias toward action</li><li>&nbsp;Highly organized, taking individual initiative and accountability for getting results</li><li>Strong project management skills&nbsp;</li><li>Bachelor’s degree</li></ul>Preferred Qualifications:&nbsp;<ul><li>Experience with Banking functions and product development</li><li>Experience with Servicing-specific capabilities and product development</li><li>&nbsp;Experience working with external partners</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positionsWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Banking Product Development team is responsible for launching and managing internally built as well as partner sourced digital products and services that support American Express’ banking products. We play a central role in identifying customer needs, building unique experiences, and leading teams across the company to launch products.As part of that team, the Senior Associate Digital Product Management for Servicing Capabilities will play a key role driving the end-to-end functionality, user experience, and roadmap for the tools and platforms our Customer Care teams rely on to provide best-in-class service to our Checking and Savings customers.&nbsp;&nbsp;You will collaborate with internal and external stakeholders, acting as a single point of contact for product development.&nbsp; You will be a key player in the planning and execution of large scale servicing platform migrations, developing the next generation of servicing tools with an intuitive and powerful user experience for our front and back office Customer Care teams.&nbsp; You'll have direct access to our end users and the opportunity to see your work in use and hear feedback from our colleagues who use it.How will you make an impact in this role?&nbsp;In this role, you will:<ul><li>Partner with Product Management and Operations partners and the Global Servicing Group to define the servicing roadmap for front and back-office capabilities.</li><li>Coordinate with key stakeholders including GCO, Compliance, Privacy, and Risk teams to incorporate essential requirements.</li><li>Collaborate with product teams to ensure feature prioritization aligns with broader product and organizational goals&nbsp;</li><li>Ensure requirements are clearly documented and vetted by relevant stakeholders according to Banking Product Development team best practices</li><li>Author Capabilities, Features, and User Stories in Jira, ensuring that all requirements and acceptance criteria are clearly documented and organized</li><li>Assist with User Acceptance Testing, including <ul><li>Ensuring platform teams needed for test support are engaged</li><li>Leading calls with platform teams to diagnose defects and identify and document root causes</li><li>Meeting regularly with test execution leads to understand overall progress</li><li>Communicating overall testing status to stakeholders via daily and weekly status reports</li><li>Approving test cases and results</li></ul></li><li>Lead post-implementation testing, ensuring all necessary test cases are successfully executed and results documented</li><li>Mitigate project risks and manage resourcing needs; resolve impediments through escalation as needed</li><li>Collaborate with Product Management partners to assist the Global Servicing Group with detailed servicing procedures and customer representative training assets&nbsp;</li><li>Serve as the single point of contact for the Global Servicing Group and Servicing platform teams&nbsp;</li><li>Leverage feedback from customers and servicing representatives to iterate and drive product and process improvements&nbsp;</li></ul>Minimum Qualifications:<ul><li>1+ years of experience in Agile Product Development&nbsp;</li><li>Enthusiasm for exceptional products and services, and excellence in your work.</li><li>Ability to empathize with the customer service representatives who rely on the digital tools we provide as well as Amex’s customers who use our products and may interact with our servicing teams.</li><li>Excellent communication skills across globally distributed teams, with the ability to engage, influence, and inspire partners to drive collaboration and alignment</li><li>Ability to articulate existing product functionality and requirements for new enhancements. You are known as a businessperson who can speak both tech and business languages.</li><li>Curiosity and hunger to know how things work, and the ability to use that knowledge to make connections and find opportunities for continuous improvement</li><li>Deep understanding of technology and product development processes</li><li>An entrepreneurial mindset and a bias toward action</li><li>Highly organized, taking individual initiative and accountability for getting results</li><li>Strong project management skills&nbsp;</li><li>Bachelor’s degree</li></ul>Preferred Qualifications:&nbsp;<ul><li>Experience with Banking functions and product development</li><li>Experience with Servicing-specific capabilities and product development</li><li>Experience working with external partners</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positionsWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Associate-Digital Product Management

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization. The Clinical Coordinator is responsible for assisting with management and operation of clinic. This position assumes full responsibility for the dialysis clinic in the absence of the Administrator.Growth:<ul><li> Assist with clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments.</li><li> Assist with planning/coordinating patient scheduling to assure timely acceptance of patients and effective staffing levels.</li><li> Demonstrate effective use of supplies and staff labor hours. </li><li> Responsible for updating all logs and ensuring that dialysis run sheets and logs are sent to billing.</li><li> Perform duties as assigned to meet the patient care or operational needs of the clinic.</li></ul>Outcomes:<ul><li> Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare.</li><li> Work with Administrator to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician, and other healthcare professionals.</li><li> Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality.</li><li> Assist with program's target goals for patient outcomes in accordance with quality patient care and Company goals.</li><li> Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting as delegated by Administrator or Management.</li></ul>Operational Readiness:<ul><li> Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements. </li><li> Work with Administrator to assure clinic is in compliance with all applicable federal, state, and local laws and regulations.</li><li> Assist Administrator with development, implementation and follow up of Corrective Action Plans required for internal and external surveys. </li><li> May assume Charge Nurse's responsibilities as needed.</li><li> May fulfill responsibility of facility Alternate CEO as delegated by Governing Body. </li><li> Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff as delegated. Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly as delegated. Assure that Quality Assessment &amp; Performance Improvement Program is current at all times as delegated.</li><li> Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the center if delegated by Administrator.</li><li> Continuously monitor to ensure that a safe and sanitary physical environment is maintained throughout the facility; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly.</li><li> Oversee the maintenance of equipment and supplies to meet current laws and regulations.</li><li> Responds to all emergencies in clinic. Familiar with emergency equipment and all emergency operational procedures.</li><li> Supervise the maintenance of equipment, building areas occupied by the center and other property belonging to the center.</li></ul>Partnerships:<ul><li> Maintain collaborative working relationship with Medical Director and physicians.</li><li> Establish and maintain a positive relationship with all Administrators, area hospitals, agencies, vendors and the community.</li><li> Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.</li><li> Respond effectively to inquiries or complaints.</li></ul>Staff Development: <ul><li> Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations.</li><li> Serves as a resource/subject matter expert for patient needs and concerns, staff education and in-service sessions as necessary.</li><li> Assists with recruitment, training, development, and supervision of all personnel.</li><li> Assists with maintaining effective personnel management and employee relations, including evaluating the performance of all personnel and counseling employees.</li><li> Uphold management goals of corporation by leading staff in team concepts and promoting a team effort.</li><li> Effectively communicate expectations; accept accountability and hold others accountable for performance.</li></ul>

U.S. Renal Care

Dialysis Clinical Coordinator

SUMMARYThe Admissions Coordinator at U.S. Renal Care plays a pivotal role in facilitating the admissions process for patients seeking renal care services. The Customer Services Specialist performs all components in the admissions process for new patients and traveling patients. This position supports the company's vision and mission through providing excellent customer service and ensures seamless and efficient admission experience throughout the intake/admission's process.Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.<ul><li> Patient Intake: Receive all admission calls, emails and faxes from referral sources for assigned markets or referrals. Obtain all required patient, insurance, clinical documentation. Review and index all records on the referral within U.S. Renal Care's admissions application. Schedule patients and place in desired U.S. Renal Care facilities.</li><li> Communication: Effectively communicates with referral sources, patients and their families, and other healthcare professionals to provide information about U.S. Renal Care services, admission requirements, and the overall process. Ensure all communication has taken place and has been documented, including with Discharge Planners, clinic teammates, physicians, insurance verification team, financial services advisors, and patient while following all company admission policies and procedures.</li><li> Documentations: Obtain all State, Federal and clinical documentation required for admission. Assure all admissions documentation and other pertinent information is scanned and indexed into the EMR system.</li><li> Collaboration: Work with referral sources, facility teammates and other internal and external stakeholders to coordinate patient care and address specific needs during the admissions process. </li><li> Problem Resolution: Address and solve any issues and concerns related to the admissions process, working proactively to enhance the overall referral source and patient experience. </li><li> Customer Service: Provide exceptional customer service, answering inquiries, and offering support to patients, referral sources, and US Renal Care team members throughout the admissions process. </li><li> Compliance: Adhere to policies and procedures regulations regarding HIPAA and Electronic Patient Health Information (EPHI). Maintain a working knowledge of all State and Federal requirements for dialysis admissions.</li><li> Performance Metrics: Meet and exceed established performance metrics including productivity, minimal errors, referral commination and total time for patient admission. </li><li> Complete any and all duties specific to your market or requested by the Admissions leadership team.</li><li> Assist as needed to perform other related duties and special projects as required.</li></ul>

Admissions Coordinator

08-Nov-2024<h4>Business Development &amp; Partnerships Coordinator, HBS Foundry</h4>Harvard Business School 67237BRJob SummaryWe are seeking a resourceful and globally minded Business Development &amp; Partnerships Coordinator to support and manage strategic partnerships for HBS Foundry. Reporting to the Marketing and Brand Manager, this role will focus on partnership outreach, coordination, and relationship management, with an emphasis on building partnerships across diverse markets, including emerging regions. The ideal candidate will possess a strong ability to navigate global environments, identify potential partners, and foster relationships that align with HBS Foundry’s mission to empower entrepreneurs worldwide. This role is pivotal in expanding HBS Foundry’s global network and ensuring long-term, valuable collaborations.Position DescriptionResponsibilities Include: <ul><li>Partnership Coordination:<ul><li>Support the implementation of partnership strategies by managing outreach, communication, and follow-ups with potential and existing partners.</li><li>Lead outreach efforts and maintain communication with potential and existing partners to drive partnership growth, with a focus on emerging markets.</li></ul></li><li>Supporting Partnership Outreach:<ul><li>Conduct research to identify potential partners across diverse markets, and assist in outreach via email, phone, and other communication channels.</li></ul></li><li>Maintaining Partnerships: <ul><li>Manage ongoing partner relationships through regular communication, meeting coordination, and ensuring the successful delivery of partnership benefits.</li><li>Assist in managing ongoing relationships, supporting partner engagement, and ensuring the delivery of partnership benefits in line with strategic objectives.</li></ul></li><li>Event and Affiliate Partnerships:<ul><li>Assist the Marketing and Brand Manager in managing event sponsors, affiliate organizations, and other key partners to ensure alignment with HBS Foundry’s strategic objectives.</li></ul></li><li>Tracking &amp; Reporting: <ul><li>Monitor partnership activities, engagement levels, and performance metrics.</li><li>Assist in preparing comprehensive reports for internal stakeholders to assess partnership impact.</li><li>Monitor partnership activities and track key performance metrics.</li><li>Assist in preparing detailed reports for internal stakeholders to evaluate the effectiveness of partnerships.</li></ul></li><li>Market Research: <ul><li>Perform market research and competitor analysis to identify new partnership opportunities, with attention to high-potential global markets.</li><li>Conduct market research and competitor analysis to identify and support new partnership opportunities, particularly in emerging markets.</li></ul></li><li>Cross-Functional Support: <ul><li>Collaborate closely with internal teams (content, product, marketing) to ensure seamless integration of partnership initiatives into the platform’s offerings and promotional strategies.</li></ul></li><li>This role is also responsible for other duties as assigned.&nbsp;</li></ul>Basic Qualifications<ul><li>High School Diploma, GED, or equivalent is required.&nbsp;</li><li>5+ years of experience in business development, partnerships, or a similar role, ideally within the education, entrepreneurship, or technology sectors required.&nbsp;</li><li>Education beyond high school may count toward experience.</li><li>Microsoft Office (Word, Excel, PowerPoint, and Outlook) and CRM tools (Salesforce, HubSpot) for managing partner relationships and tracking activities.&nbsp;</li></ul>Additional Qualifications and Skills<ul><li>Experience developing and managing partnerships in emerging markets, particularly in regions such as India or South Africa, is highly desirable.</li><li>Communication &amp; Organizational Skills: Excellent verbal and written communication skills, with strong organizational abilities to manage multiple relationships, projects, and deadlines effectively.</li><li>Collaboration &amp; Teamwork: Proven ability to collaborate with cross-functional teams, including marketing, product, and content teams, and coordinate tasks in a dynamic, fast-paced environment.</li><li>Problem-Solving &amp; Adaptability: Strong problem-solving skills with a proactive and adaptable approach to overcoming challenges and seizing new opportunities in partnership development.</li></ul>Additional InformationThis position is approved for a 1-year term (with possibility of renewal/extension) which begins on the person's first day of employment. This is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA based campus. HBS expects all staff to be onsite a minimum of 3 days per week and departments provide onsite coverage Monday – Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice. This is a 40 hours/week, overtime-eligible position. We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role. A cover letter is required to be considered for this opportunity. Harvard Business School will not offer visa sponsorship for this opportunity. Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here <a href="https://www.hbs.edu/employment" target="_blank">https://www.hbs.edu/employment</a>About UsHBS Foundry is a new innovative digital learning platform designed to empower entrepreneurs globally by providing access to world-class resources, tools, and knowledge. Our mission is to democratize entrepreneurship education, enabling individuals from diverse backgrounds to launch and scale impactful ventures. Through adaptive learning pathways, AI tools, and a supportive community, HBS Foundry equips entrepreneurs with the skills they need to succeed.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Boston Job Code403040 Coordinator II Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade055DepartmentHBS FoundryUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningIdentity Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-MM1

Harvard University FAS Human Resources

Business Development & Partnerships Coordinator, HBS Foundry

08-Nov-2024<h4>Program Coordinator, Office for the Arts</h4>Faculty of Arts and Sciences 67252BRJob SummaryThe Program Coordinator provides administrative support for the Associate Director for Programming and Communications. This position supports logistics for guest artist residencies, programming initiatives with students, and special projects. The Program Coordinator also provides administrative support as it relates to budget coordination, processing financial transactions and maintaining the Associate Director’s calendar. This is a 21 hour per week, 10 month per year&nbsp; position with a variable schedule that may include overtime. This positon is on site in Cambridge MA.Position DescriptionAdministrative Assistance 30%:Supports the Associate Director and Guest Artist program, including:<ul><li>Scheduling onsite and virtual meetings</li><li>Taking notes at meetings</li><li>Fielding and answering general inquiries from faculty and alumni</li><li>Submitting reports to OFA financial office for honoraria and expense reimbursementsCo</li><li>Processing of invoices and ensuring artists are paid appropriately.&nbsp;</li><li>Using Harvard University financial systems (Concur, Buy 2 pay)</li><li>Coordinating and assisting with mailings and deliveries</li><li>Ensuring that all material used/created during the guest artists visit is archived and maintained.</li></ul>Event Support &amp; Special Projects 70%<ul><li>&nbsp;Advancement Support for Guest Artist programs and Special Projects Including:</li><li>Coordinating and overseeing set up and breakdown of onsite events</li><li>Coordinating virtual event logistics</li><li>Arranging visiting artist travel, accommodations, and onsite expenses such as local travel and catering orders</li><li>Drafting and updating itineraries</li><li>Providing logistical support during guest artist visits and events</li><li>Creating timelines in partnership with stakeholders</li><li>Coordinating communications with stakeholders including email communications, scheduling group meetings, and developing and distributing agendas for meetings</li><li>Assisting compiling invitations and guest lists</li><li>Coordinating with facilities, media services, photographers, and other service vendors</li><li>Purchasing supplies and ordering catering, preparing signage</li><li>Monitoring expenses within the project budget</li><li>Processing Expenses</li><li>Provide logistical support</li><li>Assisting in coordination and executive of marketing including postering, flyers, and OFA swag</li></ul>Basic QualificationsMinimum2-3 years assisting with administrative and financial support&nbsp;Additional Qualifications and Skills<ul><li>BA/BS preferred but not required</li><li>Systems knowledge of Microsoft Suite, Google Docs, Excel; Zoom</li><li>Ability to prepare financial reports</li><li>Strong organizational and interpersonal skills</li><li>Arts experience preferred but not necessary</li><li>Ability to work a variable schedule of some evenings and weekends</li></ul>Physical RequirementsMay require standing, lifting, sitting for long periods, and transporting up to 20 pounds of “swag” in a cart to various sites.Working ConditionsAnchored at the OFA, but occasionally works with Associate Director at other locations, including outdoor ones, on campus.&nbsp;Additional InformationThe Office for the Arts (OFA) at Harvard supports student engagement in the arts and integrates the arts into University life. Through its programs and services, the OFA teaches and mentors, fosters student artmaking across all disciplines and abilities, connects students to accomplished artists, and creates inclusive communities that celebrate the rich diversity of Harvard College. By supporting the development of students as artists and cultural stewards, the OFA works to enrich society and shape communities in which the arts are a vital part of life.&nbsp;The OFA is dedicated to building a diverse community committed to contributing to an inclusive environment. Applicants from underrepresented populations are strongly encouraged to apply. All formal written offers will be made by FAS HR.Work Format DetailsThis position is based primarily on-campus, in Massachusetts. This may include in-person during emergency situations (if applicable). Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Cambridge Job Code403134 Coordinator I Work FormatOn-Site Sub-UnitCollege Salary Grade054DepartmentOffice for the ArtsUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusPart-time Pre-Employment ScreeningIdentity ScheduleVaried week to week , 21 hours/wk 10 month per year&nbsp;schedule.Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-MT2

Program Coordinator, Office for the Arts

Job Title Patient Services Coordinator/UKHC Requisition Number RE47787 Working Title Patient Services Coordinator – Medicine Specialties Clinic Department Name M3500: AMBULATORY MEDICINE Work Location Lexington, KY Grade Level 07 Salary Range $17.50-27.31/hour Type of Position Staff Position Time Status Full-Time Required Education HS Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 5 yrs Required License/Registration/Certification None Physical Requirements The physical requirements for this position include regularly sitting, standing, walking, with some pushing, pulling, and/or lifting objects weighing up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 25lbs. Shift Monday – Friday, Day Shift; primarily 8:30 am – 5:00 pm (40 hrs/wk); other hours/schedule as needed. Job Summary This position is responsible for coordinating patient services, which includes, but is not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls. The person in this position must be adept at working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience is preferred, as is customer service experience in healthcare. Skills / Knowledge / Abilities MS Windows, EPIC, Telephone etiquette, customer service. Does this position have supervisory responsibilities? No Preferred Education/Experience Prefer at least 6 months of customer service, medical office, or care coordination experience. Deadline to Apply 11/14/2024 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Patient Services Coordinator/UKHC

Job Title Accounting Coordinator Associate Requisition Number RE48054 Working Title Department Name 3A300:Accounting &amp; Financial Reporting Services Work Location Lexington, KY Grade Level 43 Salary Range $19.18-30.68/hour Type of Position Staff Position Time Status Full-Time Required Education AA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 2 yrs Required License/Registration/Certification None Physical Requirements Sitting for long periods of time, lifting, pushing or pulling objects up to 50 lbs. Shift Monday – Friday; 8:00am – 4:30pm (37.5 hours/week). Job Summary The Accounting Coordinator Associate: <ul><li>prepares the daily and monthly bank reconciliations for several bank accounts, including monitoring of bank activity and UK postings</li><li>acts as a liaison between UK and UK’s bank for activity on assigned accounts</li><li>calculates monthly sales tax for remittance to the state Department of Revenue</li></ul> Skills / Knowledge / Abilities SAP, accounting basic concepts, reconciliations, analytical skills. This position also requires skills in Microsoft Office (Excel, MS Word, and Outlook) communication and customer service. Attention to detail is required. Does this position have supervisory responsibilities? No Preferred Education/Experience Deadline to Apply 11/21/2024 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Accounting Coordinator Associate

Job Title Program Coordinator II Requisition Number RE47801 Working Title NEP Program Coordinator II Department Name 81330:FAMILY AND CONSUMER SCIENCES Work Location Lexington, KY Grade Level 44 Salary Range $43,805-70,075/year Type of Position Staff Position Time Status Full-Time Required Education MA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 3 yrs Required License/Registration/Certification None Physical Requirements This position requires occasional lifting, pushing, or pulling of objects up to 50 pounds and loading and/or unloading supplies and materials onto carts. Sitting at a computer workstation for extended periods of time and repetitive motion tasks. Shift Primarily Monday through Friday, 8:00 a.m. – 5:00 p.m., some weekends and evening activities may be required as needed. Job Summary The University of Kentucky Family and Consumer Sciences Extension program, and the Nutrition Education Program, seek an individual to provide program compliance, concur and travel management support, and audit support, in addition to general program support. Skills / Knowledge / Abilities Does this position have supervisory responsibilities? No Preferred Education/Experience Experience in office management and program coordination. Deadline to Apply 11/21/2024 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

739 Project Management / Professional Services Jobs