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<p>The unstructured data space served by Enterprise Content Management (ECM) Systems is growing in scope and importance across Fidelity. The ECM landscape is being modernized using cloud native scalable solutions and with the continued investment and innovation in electronic records management, document archiving is essential to Fidelity’s value proposition. As a Senior Systems Engineer – Enterprise Content Management you will provide complex operational support and problem resolution for the ECM platforms and associated infrastructure. You will consult with management, delivery teams and other IT (Information Technology) partners on all aspects of platform change to ensure a positive Customer and Associate Experience.</p><h4><strong>The Expertise We’re Looking For</strong></h4><ul><li>Bachelor’s degree preferred </li><li>8+ years of experience working with IBM FileNet, OpenText Documentum, Nuxeo or comparable Enterprise Content Management (ECM) platform. </li><li>5+ years’ experience of administration and support of an ECM platform experience </li><li>Java/Shell/PowerShell programming is a plus </li><li>Migration tool experience is a plus </li><li>Tomcat/TCServer administration on Linux/Windows experience is a plus </li></ul><h4><strong>The Purpose of This Role</strong></h4><p>In this role you will be responsible for monitoring, maintaining, and updating the Filenet &amp; Documentum platform and associated infrastructure. You will also support the modernization effort in migrating Documentum/Filenet to Nuxeo SaaS (software as a service) environments. We are looking for a highly motivated Engineer who can work closely with squad leaders and scrum masters, scrum teams and production support to develop, maintain and update the ECM system. Candidate should have a good knowledge and hands on experience with ECM administration and development of one of the following: IBM Filenet, OpenText Documentum, Nuxeo, or other comparable modern content management software packages.</p><h4><strong>The Skills You Bring</strong></h4><ul><li>You can perform Documentum upgrades and migrations to other ECM platforms. </li><li>Your ability to install and configure Documentum and/or FileNet components and services efficiently and reliably. </li><li>You can solve and diagnose issues quickly and thoroughly. </li><li>Your ability to create and use shell scripts effectively in the automation of systems tasks. </li><li>You can serve as an on-call, change management requests, and maintenance activities to support organization’s service delivery model. </li><li>Your commitment to welcome, value and foster a climate that promotes and fully demonstrates team diversity. </li><li>You are able and willing to work in a highly matrixed environment. </li><li>Your affinity toward self-motivation coupled with a healthy work ethic. </li><li>You have good written and verbal communication skills! </li></ul><h4><strong>The Value You Deliver</strong></h4><ul><li>Document management platform support that meets or exceeds service level commitments </li><li>Savvy in applying systems administration methodologies, standard processes, troubleshooting skills, and industry trends. </li><li>Close and trusted collaboration with partners that enables full achievement of business objectives </li><li>Analyzing issues and opportunities that help improve ECM solutions and services </li></ul><h4><strong>How Your Work Impacts the Organization</strong></h4><p>The Fidelity Corporate Technology Group (CTG) is responsible for providing enterprise-wide functions such as Finance, Human Resources, Compliance, Legal, Risk and Security with effective and efficient technology solutions and support. To do all of this and align group structure with our business partners, CTG has over 600 associates in Fidelity locations across the United States, Ireland, India, and China.</p><p>The Enterprise Content Management (ECM) squad of squads operates within the Corporate Administration and Enterprise Capability Technology (CAEC) Tribe in CTG. The ECM mission is to increase knowledge worker capacity, enhance associate experience and improve document management capability across the firm. It supports the Fidelity value proposition through investment and innovation in knowledge management, document management and collaboration solutions.</p><h4><strong>The Expertise You Have</strong></h4><ul><li>Bachelor’s degree preferred </li><li>8+ years’ experience of developing or administering ECM platforms and document management domain knowledge. </li><li>5+ years of proven administration experience of Enterprise Content such as Documentum, FileNet, Hyland Nuxeo, or other comparable modern content management platforms. </li><li>Ability to serve as a rotational team on-call resource in support of the organization’s service delivery model. </li><li>Ability to perform ECM upgrades and migrations. </li><li>Demonstrable ability to install and configure Documentum components and services efficiently and effectively. </li><li>You can fix and diagnose issues quickly and thoroughly. </li><li>Your ability to build and use shell scripts effectively in the automation of systems tasks. </li><li>Knowledge of cloud solutions for Enterprise Content Management. </li><li>RDMS knowledge is a plus. </li><li>Nuxeo experience or knowledge is a plus. </li><li>Experience in working in an agile environment. </li><li>You are able and willing to work in a highly matrixed environment. </li><li>You have good written and verbal communication skills. </li><li>Apply systems administration methodologies, troubleshooting, standard processes, and trends. </li><li>Analyzing issues and opportunities that help improve ECM solutions and services. </li></ul><br><h4><strong>Company Overview</strong></h4><p>Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com(opens in a new tab).</p><p>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at HR@ ftsjobs.com if you would like to request an accommodation.</p><h4><strong>Company Overview</strong></h4><p>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.<br>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity investments</strong></h4><p>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

Fidelity TalentSource

Principal Administration - Enterprise Content Management

<br><strong>The&nbsp;Role</strong><p> As a Senior Business Analyst, you will join a team of enthusiastic Health &amp; Welfare professionals committed to crafting business requirements that are crucial to our ability to serve as a directed record keeper for our plan sponsors. You will serve as requirements expert and are responsible for providing all business analysis support in an Agile environment for client advised projects to ensure that the systems are functioning according to the detailed business requirements. Your interactions with the team will model Fidelity leadership principles to sustain an agile innovative culture and build a positive environment for your squad.</p><p><strong>The&nbsp;Expertise&nbsp;and Skills</strong></p><ul><li>Education&nbsp;BS or BA Required </li><li>Experience: <ul><li>5 – 7 years of Business Analysis experience required <ul><li>At least 5 years of direct experience with Health &amp; Welfare Annual Enrollment </li><li>5 – 7 of experience in Health &amp; Welfare benefits outsourcing with exposure to flexible benefits, benefits outsourcing record keeping system configuration and implementation </li></ul></li></ul></li><li>The ability to critically analyze complex business requirements/product issues. </li><li>Proven understanding of Fidelity’s end to end business process life cycle, data process flows, and plan level provisions is desired. </li><li>Proficient understanding of core product mechanics, record keeping systems and regulatory environment </li><li>Critical thinking skills and initiative; ability to think across Agile Squads and product categories. </li><li>Ability to function at an elevated level in an exciting Agile work environment. </li><li>Strong technical skills and an ability to apply them in an analytical process. </li><li>Strong organizational skills to define and meet deadlines within an Agile squad structure. </li><li>Advanced skills in MS Word, MS Excel, and MS Access </li></ul><p><strong>The&nbsp;Value&nbsp;You Deliver</strong></p><ul><li>Partner with the Scrum Leader/Squad Leader&nbsp;to understand the goals and the work for each sprint. </li><li>Define and analyze complex client requirement changes for Annual Enrollment and Ongoing Projects </li><li>Perform complex data analysis and reporting for effective client decisions. </li><li>Proactively Identify problems with business requirements and recommend modifications to the functional solution which may impact the system design. </li><li>Assist with defining test scenarios for Systems Acceptance Testing and support Business Acceptance testing activities. </li><li>Perform root cause analysis when issues arise before and after code migrations. </li><li>Assist with training, mentoring, and coaching new associates. </li><li>Committed to Agile values, pillars, and priorities to fortify your Agile squad. </li></ul><p><strong>Company Overview</strong><br> At Fidelity, we are enthusiastic about making our financial expertise universally accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.</p><h4><strong>Company Overview</strong></h4><p>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.<br>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity investments</strong></h4><p>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

Business Analyst

<br><strong>The Role</strong><br>  The Analyst role is a crucial part of the Carrier Management Team as we look to help millions of Americans make Medicare decisions. You will support our team as we look to expand our business nationwide.&nbsp;Key attributes that make up a successful Analyst are highly motivated, “self-starters” with a sense of ownership and are driven to succeed. You are successful working individually as well as within a team structure. <p>  The role will include analyzing data and market trends to meet business objectives, research on insurance carriers and state regulations, assisting in support to our sales team, sales team onboarding, updating guides, cheat sheets, and reference materials for the sales teams, and various other projects as they arise.</p><p><strong>The Expertise and Skills You Bring</strong><br>  Experience  </p><ul><li>Bachelor’s degree or equivalent experience </li><li>Experience in project management, operations, and data analysis preferred </li><li>Proven experience in requirements gathering, process documentation, and business analysis </li><li>Proven analytical, critical thinking, and problem-solving skills </li><li>Experience in the healthcare industry or Medicare is preferred, but not required  </li></ul><p><strong>Skills</strong></p><ul><li>Superb communication skills that include an ability to actively listen, ask clarifying questions, and show an understanding of the needs of the stakeholder </li><li>Ability to handle multiple tasks simultaneously and remain focused with a positive demeanor when faced with unexpected situations, demanding business partners, and/or changing conditions </li><li>Strong computer and application skills, including Microsoft Office, SharePoint, and Zoom </li><li>Ability to make recommendations based on data analysis </li><li>Ability to find opportunities to drive business and process improvements </li><li>Ability to translate business requirements to viable business solutions </li><li>Strong decision making skills and follow-through </li><li>A passion for collaboration and building productive working relationships with internal and external business partners </li><li>Excellent professional interpersonal skills </li><li>Enthusiasm, energy, execution, and eagerness to learn  </li></ul><p><strong>The Team</strong><br>  The Carrier Management Team enables our sales team to be able to offer Medicare coverage solutions to our customers. We do this by partnering with insurance carriers, overseeing the licensing and contracting process, and developing our carrier relationships. &nbsp;Fidelity Medicare Services provides customers with tools and advice to help them select and purchase Medicare coverage that meets their health and financial needs. We are a health insurance broker, selling plans from insurance carriers.<br></p><h4><strong>Company Overview</strong></h4><p>  Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.  <br>  Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity Investments</strong></h4><p>  At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

3 Project Management / Professional Services Jobs in Fort Worth, TX, USA