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<h4>Overview</h4>As Senior Service Researcher you will be responsible for guiding government clients through design thinking processes incorporating human-centered and design thinking methods to solve end-to-end service and customer and employee experience challenges. You will plan, organize, and facilitate sessions that uncover pain points, identify opportunities to define vision and strategy, and develop creative ways to solve complex problems. You will serve as the voice of the end user, making sure their needs are considered and met within any proposed solution. Through qualitative and quantitative research, you will collect in-depth insights about the end-user. This information will help inform the design process and build user-friendly products based on feedback, not just assumptions. You will co-create solutions with clients to improve the success of technology implementations and work with multifunctional teams to translate business requirements into achievable technical components.&nbsp;At LMI, we’re reimagining the path from insight to outcome at the new speed of possible. Combining a legacy of over 60 years of federal expertise with our innovation ecosystem, we minimize time to value and accelerate mission success. We energize the brightest minds with emerging technologies to inspire creative solutioning and push the boundaries of capability. LMI advances the pace of progress, enabling our customers to thrive while adapting to evolving mission needs.<h4>Responsibilities</h4>Develop research plans, interview guides, and lead teams in interviews with research participants. Collect participant insights through direct observation and testing. Conduct interviews or surveys of users or customers to collect info on topics such as requirements, needs and or interfaces. Inform, write, and review project proposals, test plans, and processes. This person will balance user and business needs, and positively shape strategy. They will conduct, and synthesize research with minimal supervision, and apply their deep knowledge of research methods, theories and approaches to proactively tackle undefined, complex challenges and consistently bring a big picture, strategic mindset to their work. They are excellent communicators and storytellers who make compelling artifacts and presentations that are framed appropriately for the audience and goals. They plan and facilitate collaboration between cross-functional team members and stakeholders and synthesize inputs into a research direction.&nbsp;&nbsp;<h4>Qualifications</h4>Required Education, Experience, &amp; Skills:&nbsp;<ul><li>Minimum 10 years of experience in human-centered design and/or closely related areas (Design Thinking, Design Strategies, Service Design, Design-Led Research).&nbsp;&nbsp;</li><li>Master's Degree, preferably in design, human-centered design, or related field.&nbsp;</li><li>Proven record of planning and conducting research programs, developing insights, envisioning desirable human futures, and translating concepts into action.&nbsp;</li><li>Thorough knowledge and demonstrated experience applying design thinking/HCD principles and tools to solve client challenges.&nbsp;</li><li>Developed research plans, developed interview guides, and led teams in interviews with research participants.&nbsp;</li><li>Collected participant insights through direct observation and prototype testing.&nbsp;</li><li>Written, reviewed, and commented on HCD project proposals, test plans, and research protocols.&nbsp;</li><li>Conducted interviews or surveys of users or customers to collect information on topics such as requirements, needs, and/or interfaces.&nbsp;</li></ul>Preferred Education, Experience, &amp; Skills&nbsp;<ul><li>Graduate degree in a design field, organization development, design innovation, human psychology or related field.&nbsp;</li><li>Exceptional oral and written communication and presentation skills, with proficiency in multiple methods of visual communication.&nbsp;</li><li>Experience in group facilitation, including with groups of senior organizational leaders.&nbsp;</li><li>Ability to work in a fast-paced and dynamic environment.&nbsp;</li><li>A deep, natural curiosity and strong interpersonal, verbal, and written communication skills.&nbsp;</li><li>Ability to be nimble through constant change and unexpected challenges.&nbsp;</li><li>Self-starter and results-oriented, able to work under minimal mentorship.&nbsp;</li><li>Application and technology delivery experience.&nbsp;</li><li>Experience may substituted for education in limited situations.&nbsp;</li></ul>Target Salary: $104040 - $183600. Disclaimer: The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.<h4> LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact <a href="mailto:accommodations@lmi.org" target="_blank">accommodations@lmi.org</a> Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? </h4>We can recommend jobs specifically for you!Click here to get started.

LMI Consulting, LLC

Service Design Consultant

Step into a Manager Trainee role within our team of motivated Core Management Associates. We are seeking a retail leader who is energized by the opportunity to work in the grocery department, as well as the front-end of the store, taking on a variety of hands-on responsibi lities. They must thrive in a fast-paced environment while developing the skills to take on the next level of management. As a Manager in Training, you will learn all aspects of the grocery business, from customer service to operations, fostering a culture where you feel welcome, included, and celebrated. In this role, your responsibilities will include: <ul> <li> Gaining the skills, knowledge, and expertise required to efficiently oversee the grocery and front-end department </li> <li> Partnering closely with our Core Management team to lead, direct, and supervisor Associates, fostering a positive team environment </li> <li> Collaborating with our Core Management team to lead, direct, and supervise Associates, fostering a positive team environment </li> <li> Collaborating with our Core Management team to understand variables that impact store profitability and assists with controlling such variables affecting stores profitability including gross margin, inventory control, and operating expenses </li> <li> Assisting in payroll management, Associate scheduling, inventory and ordering </li> <li> Responding to and resolve Associate issues including, but not limited to, schedule concerns, job performance accountability, and customer complaints </li> <li> Building relationships with vendors and assisting the Core Management team in holding vendors accountable to Dierbergs standards </li> <li> Providing exceptional customer service, ensuring positive shopping experience for customers </li> <li> Acting as a Store Manager in their absence, demonstrating effective leadership and decision-making skills </li> <li> Other duties as assigned </li> </ul> Qualifications for Success: <ul> <li>2+ years of supervisory experience in retail, grocery, food service, or hospitality</li> <li>High school diploma or GED required; college degree preferred</li> <li>Strong problem-solving, decision making, and conflict management skills</li> <li>Excellent leadership abilities, with the capacity to motivate others and foster a positive team environment</li> <li>Uphold Dierbergs standards for professionalism and appearance</li> <li>Proven track record of dependability and reliability in previous roles</li> <li>Strong moral compass and ability to make ethical decisions, even in challenging situations</li> <li>Flexibility to accommodate a varied schedule, including nights and weekends, to support operational needs</li> <li>Must be willing to transfer to any available store location within the St Charles and St. Louis Metropolitan area </li> </ul> Physical Requirements: <ul> <li>Ability to lift and carry up to 50 lbs. occasionally and up to 20 lbs. frequently</li> <li>Ability to push and pull up to 90 lbs. of force occasionally </li> <li>Occasional: Sitting and climbing, frequent standing, walking, bending, kneeling, stooping, squatting, and handling</li> <li>Frequent: Head turn, trunk bend, side reach, grasp, power grip, pinch, finger manipulation, &amp; feel</li> <li>Constant - Stand, handling, &amp; forward reach </li> </ul> Why Dierbergs is Different: <ul> <li> Our culture makes us unique. We're known for being friendly and customer-focused, as well as for treating each other like family. </li> <li> You'll enjoy the stability of working for an organization with a strong history of financial success and an excellent reputation in the community. </li> <li> As an integral part of our team, you'll directly impact our bottom line and contribute to our ongoing success. </li> <li> With a clear path for advancement, you will have the opportunity to progress to a Department Manager or store management role </li> </ul> What's in it for you? <ul> <li> Health and retirement benefits , including medical, dental, vision, 401(k) and pension plans Paid time off provided, including vacation and personal days </li> <li> Weekly pay </li> <li> Work-life balance with flexible scheduling </li> <li> Growth opportunities to support career advancement </li> <li> Associate-only savings, free products, bonus points, sweepstakes, and more - being a part of our team has its perks with Dierbergs Rewards </li> <li> Associate Perks Program in partnership with Working Advantage </li> <li> Discounts at Starbucks kiosks within select locations </li> </ul> At Dierbergs, we value individuals who embody our core BEhaviors: Be Connected, Be Curious, Be Courageous, Be Caring, Be People Centric, Be a Contributor, Be a Cultivator, and in all you do, Be YOU. If you're ready to make an impact and be part of a vibrant team, apply now! This description is representative only and is not all inclusive of the tasks that an Associate in the position may be required to perform.

Dierbergs Markets Inc

Manager Trainee

At West Coast University, we share a passion for students and transforming healthcare education! As an associate for a certified Great Place to Work, you will&nbsp;join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.&nbsp; As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career.You will make an impact by:&nbsp;<ul><li>Act as primary point of contact for coordination of campus/office operations (i.e. security, facilities, IT, parking, HR, UA, and special programs) and provide administrative support to campus leadership as needed</li><li>Plan, organize, and coordinate campus events (orientations, trainings, health fair, team meetings, seasonal events, special guest visits) including collateral distribution, room coordination, facilities, IT set up and calendar invitations</li><li>Manage space planning and parking needs for the campus/office population, including office/classroom usage and meetings, work with facilities to address building concerns</li><li>Setup and onboard new associates to the site</li><li>Centralize purchasing for campus departments for office supplies, associate and student meals, event décor/snacks, diplomas, business cards, hotel reservations and conferences, managing purchases within established budget guidelines</li><li>Reconcile all credit card purchases including posting to general ledger codes and collecting/attaching department head/ED approvals and receipts, and process campus check requests</li><li>Receive and distribute mail and supplies, including payroll distribution and routing of correspondence to and from appropriate parties</li><li>Work with outside vendors/visitors to obtain completed certificates of insurance as needed</li><li>Establish and ensure HR/Employment policies and procedures are posted and updated, as needed.</li><li>Work with Safety and Security to organize campus emergency response team and support drills and safety events</li></ul>Your Experience Includes:<ul><li>Minimum of three years’ experience performing complex and responsible office and administrative duties, preferably including high level administrative support work for multiple departments in an academic or business office environment</li><li>Proficient in Microsoft Office and advanced in Word, Excel, PowerPoint, and Visio.</li><li>Proficient with Outlook email, calendar, and scheduling assistant.</li></ul>Education:<ul><li>Associates degree or equivalent work experience required.</li></ul>Certifications:<ul><li>CAP (Certified Administrative Professional) designation desired</li></ul>#HEJ#LI-EB1Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

West Coast University

Administrative Coordinator

Job Title Clinical Research Coordinator I Requisition Number RE47196 Working Title Clinical Research Coordinator I Department Name 7H300:RADIOLOGY Work Location Lexington, KY Grade Level 45 Salary Range $22.73-37.50/hour Type of Position Staff Position Time Status Full-Time Required Education BS Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 1 yr Required License/Registration/Certification None Physical Requirements Work is primarily office and desk, computer-based but will include walking around medical center and working in patient areas. Shift Monday through Friday, day shift (evenings and weekends rarely needed). Job Summary The Clinical Research Coordinator will be responsible for: <ul><li>Managing research projects; maintaining records; producing reports</li><li>Recruiting subjects and obtaining consents for research studies / clinical trials.</li><li>Obtaining and maintaining IRB approval for research projects</li><li>Helping to secure new research funding by identifying grant and clinical trial opportunities</li><li>Helping to write and publish scientific / medical articles; helping write grant applications</li></ul> * This position is hybrid eligible. It will be in-person initially with potential to go remote after one year. Skills / Knowledge / Abilities Planning &amp; organization, communication (written &amp; verbal), time management, Microsoft Office Suite; BLS certification, phlebotomy training, ECG training, Oncore, SAP. Does this position have supervisory responsibilities? No Preferred Education/Experience Bachelor’s Degree with at least 1 year of related experience. Deadline to Apply 01/02/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Clinical Research Coordinator I

At VertexOne, helping utilities provide the best customer service experience is what we do. VertexOne is the recognized leader in SaaS platforms for utilities across North America. Through a wide range of innovative services and solutions, VertexOne helps utilities deliver a compelling customer experience; reducing the cost to serve customers, increasing operational efficiency, improving customer satisfaction, and driving utility operations forward. It’s been in the DNA of our people since we started supporting utilities’ customer experience needs over 20 years ago. And that commitment continues to this day. &nbsp;&nbsp;Our team members are our greatest assets, so we pride ourselves on being ‘Employee First’. As such, we listen to what our employees have to say and find ways to incorporate their ideas into the company.&nbsp; Whether it’s new technology, career development opportunities, or fun events, we find new ways to keep our employees engaged and incentivized to grow within the company.&nbsp; Our employees' well-being—both physical and mental—is a top priority at VertexOne. That's why we foster a 100% remote and flexible environment and encourage work-life balance. &nbsp;&nbsp;VertexOne is proudly Certified as a Great Place to Work®.&nbsp; Great Place to Work® is the global authority on workplace culture, employee experience, and leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation.&nbsp; VertexOne is dedicated to prioritizing the employee experience and creating an exceptional company culture.&nbsp;&nbsp;Overview of Role/Job Purpose:The Business Analyst (BA) brings specialized expertise in deregulated energy markets and the operational functions of the VXretail system. This role focuses on supporting all clients, with an emphasis on Commercial and Industrial (C&amp;I) clients. A deep understanding of C&amp;I operations and industry-specific requirements is essential to deliver value across various sectors. Key responsibilities include creating user stories, analyzing, and resolving client inquiries related to utilities and VXretail system processes. The BA is also expected to stay current with utility market mandates and energy industry regulations, contribute to roadmap projects as needed, and assist with client implementations. This includes supporting the integration of regulatory changes to ensure VXretail remains compliant and aligned with market requirements. Essential Duties:<ul><li>Work closely with stakeholders and clients, particularly in the Commercial and Industrial (C&amp;I) sectors, to understand their needs, define business requirements, and translate them into user stories for actionable development plans.</li><li>Analyze existing business processes with a specific focus on C&amp;I operations, recommending improvements that enhance efficiency, reduce costs, and optimize outcomes.</li><li>Serve as the primary liaison between business stakeholders—including general and C&amp;I clients, product owners, and development teams—to ensure clear communication, alignment of objectives, and successful outcomes.</li><li>Develop and document business cases and user stories, to ensure solutions align with industry standards, particularly C&amp;I industry requirements, and client needs.</li><li>Provide ongoing support throughout the project lifecycle by tracking timelines, monitoring deliverables, and ensuring projects meet business goals for both general and C&amp;I clients.</li><li>Utilize in-depth knowledge of the C&amp;I sector to implement tailored industry-specific strategies, improving operational efficiency and meeting client objectives.</li><li>Analyze data to provide actionable insights and recommendations, helping both general clients and C&amp;I clients optimize their business decisions and performance.</li><li>Participate in User Acceptance Testing (UAT) to validate that solutions meet client and C&amp;I client requirements, identifying and resolving any gaps or issues during testing.</li><li>Provide training to clients and C&amp;I clients to ensure smooth adoption of new solutions and ongoing support.</li><li>Troubleshoot software issues and conduct root cause analysis to resolve software support issues effectively.</li><li>Communicate business rules, technical information, and functionality enhancements clearly to clients, development teams, and stakeholders as needed.</li><li>Collaborate with team members and clients to triage issues, ensuring timely resolution and minimal disruption.</li><li>Assist Client Success Managers (CSMs) with the transition of new clients onto the platform post-hypercare.</li><li>Research and stay updated on utilities market mandates, regulations, and business rules, ensuring compliance for clients and C&amp;I clients.</li><li>Understand and assist in developing and implementing best practices for business procedures, ensuring continuous improvement for general and C&amp;I client needs.</li><li>Provide industry insights and product knowledge to clients, implementation teams, and development teams, ensuring all parties are informed and aligned.</li><li>Write user stories and detailed workarounds for potential software modifications, ensuring accuracy and clarity in all documentation and ensuring clear documentation of client requirements.</li><li>Communicate software problems and functionality enhancements in detail to developers, ensuring they are addressed effectively.</li><li>Participate in team discussions and brainstorming sessions to resolve issues and drive continuous improvements.</li><li>Participate in work product review sessions on behalf of the support organization, providing analytical feedback to improve the overall solution.</li><li>Identify areas for improvement, develop solutions, and provide updates on process improvement initiatives as issues are identified.</li><li>Escalate and communicate critical issues to VertexOne management or clients as needed, ensuring swift action is taken.</li><li>Ensure all client issues are identified, updated, and resolved within established timelines to maintain high levels of client satisfaction.</li></ul>Skills/Qualifications:<ul><li>Minimum of 3 years of experience as a Business Analyst, with a history of supporting clients in various industries.</li><li>Mandatory: In-depth knowledge of the Commercial and Industrial (C&amp;I) sector, including industry-specific challenges, regulations, and best practices.</li><li>Strong analytical and problem-solving skills, with experience in process improvement and requirements gathering.</li><li>Proficient in documenting business requirements and creating user stories.</li><li>Experience in data analysis to support business decision-making.</li><li>Excellent communication and interpersonal skills, with the ability to work effectively with a variety of stakeholders.</li><li>Excellent organizational skills and ability to manage multiple responsibilities, while effectively focusing on priority issues</li><li>Ability to apply business process knowledge to software product concepts</li><li>Ability to meet deadlines and team goals</li><li>Exceptional customer service approach with internal and external customers</li><li>Proficient in MS Excel, Word, Visio, SQL</li><li>Excellent understanding of meter to cash processes for utilities and suppliers</li></ul>Education/Experience:<ul><li>Degree in IT or equivalent experience</li><li>Experience and working knowledge of the regulated and/or deregulated energy market, especially the Texas market, is a plus. Commercial and Industrial (C&amp;I) is mandatory.</li><li>Strong analytical, design, and problem-solving skills are a plus</li><li>Knowledge of Electronic Data Interchange (EDI) is a plus </li><li>Experience in MS SQL and .Net development is a plus</li><li>Knowledge of VXretail (UtiliBill) is a plus</li></ul>What VertexOne has to offer: <ul><li>Comprehensive medical, dental, vision, disability, life insurance </li><li>Health Savings Account (HSA), Flexible Spending Account (FSAs) </li><li>401K match </li><li>Flexible PTO </li><li>Employee recognition platform with monetary rewards </li><li>100% Remote work environment </li><li>Initial work from home stipend </li><li>Leadership/Coaching training programs </li><li>Free access to Bizlibrary for unlimited professional development </li><li>Employee Assistance Program (EAP) with counseling sessions available 24/7 </li><li>Health and wellbeing programs </li><li>Paid parental leave </li><li>Employee bonus referral program </li><li>Employee Discount Program </li></ul>About VertexOne:&nbsp;VertexOne is the leading provider of cloud-based SaaS software solutions powering the next generation of customer experience for utilities, energy retailers, and energy transition providers. With over 30 years of experience and more than 350 customers in the cloud, we capitalize on our deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization, and data-driven efficiency operations surrounding the customer. From Customer Information Systems (CIS) and Mobile Workforce Management (MWM) to Electronic Data Interchange (EDI) and Digital Customer Engagement and self-service portals, we empower our customers to deliver a compelling customer experience, reduce costs to serve, increase operational efficiency, and improve customer satisfaction. For more information on how VertexOne allows you to enhance the digital customer experience, improve revenue management, and leverage data analytics, visit <a href="https://www.vertexone.net" target="_blank">https://www.vertexone.net</a>. Equal Opportunity Employer: VertexOne is proud to be an equal opportunity employer. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. VertexOne is also committed to providing reasonable accommodation for applicants with disabilities. Individuals who need reasonable accommodation because of a disability for any part of the employment process should ask to speak with a Human Resources representative to request accommodation. Apply Now <h4>Other details</h4><ul><li> Job Family Business Analyst</li><li> Job Function Individual Contributor</li><li> Pay Type Salary</li></ul>

VertexOne

Business Analyst (Must have Retail Energy and C&I Background)

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!RN Care Coordinator- $7500 SIGN ON BONUS Role: The RN, Care Coordinator is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Group (IDG), and providing palliative and supportive care to the patient/family unit.Qualifications: • Current license as RN in the state where the employee will be working • Minimum one (1) year of in-patient nursing or hospice experience for external candidates; for internal applicants, minimum of 6-months of LPN experience with hospice/home health within an affiliate • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Reliable transportation to meet visit schedule • Ability to use equipment with visual and auditory mechanisms • Ability to effectively communicate in English (verbal and written) • Flexible schedule to meet the needs of Hospice House patients • Ability to manage the emotional stress of working with and caring for terminally ill patients and their families • Ability to physically access patient rooms, other areas of the Hospice House/Hospital/ALF, etc., and any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) within any part of the service area • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation•&nbsp;Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023Some locations may require:<ul><li>Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit when needed/or requested.</li><li>Assists the patient and family to achieve the desired comfort levels.</li><li>Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.</li><li>Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Group (IDG).</li><li>Completes clinical admissions for all Company services including, but not limited to:<ul><li>Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner&nbsp;</li><li>Identifies admission objections, concerns or other entry barriers and provides responses</li><li>Educates patient/family on admission requirements and addresses immediate needs</li><li>Completes informed consents and initial assessment according to regulations and Company policy</li><li>Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs</li><li>Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort</li><li>Obtains Physician orders</li><li>Completes documentation per Company policy</li></ul></li></ul><ul><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with Admissions to ensure timely follow-up.&nbsp; When assignment is complete, informs Admissions and prepares for next assignment.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.</li><li>Obtains medical record information for the referral.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li><li>Works with Professional Relations Representatives (PRRs) to provide education on all available services.</li><li>Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.</li></ul> Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Provides and manages direct care to patients and families as part of Interdisciplinary Group (IDG), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up. • Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs. • Educates patient, family, caregivers and other health professionals about disease process and decline, palliative interventions, care giving, dying process and safety practices. • Reports changes in the patient’s condition to appropriate members of the IDG or other health professionals. • Participates with the IDG to evaluate hospice referrals/admissions for level of care appropriateness. • Attends patient deaths; prepares body for transport; oversees disposal of medications. • Provides appropriate bereavement interventions to the family and caregiver in conjunction with psychosocial staff. • Presents concise and pertinent oral and written reports to IDG; respects and encourages input from all disciplines. • Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others. • Supervises patient care given by other nursing team members (i.e., LPNs, Hospice Aides, and contract nurses). • Performs other duties as assigned. Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance. Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Chapters Health System

RN, Care Coordinator

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: Under the supervision of the Admissions Manager, the Admissions Facility Coordinator, in cooperation with the Admissions Manager, facilitates the admission of hospice patients in long term care facilities. The position is responsible for maintaining both new and existing contractual relationships in conjunction with Procurement Coordinator and skilled nursing facilities. The position also promotes relationships between facilities and referral center staff. In addition, this position is responsible for customer service, respite and team patient transfers to facilities, and assuring timely long term care admissions and referral close-outs.Qualifications1. High school diploma or equivalent.2. Minimum two years of customer service experience required; sales experience preferred.3. Basic computer skills.5. Good interpersonal skills. Outgoing personality with excellent communication skills.6. Established, positive relationships within the long-term&nbsp;&nbsp;&nbsp;&nbsp; care communities.7. Valid driver’s license and required auto liability insurance in the State where care is being provided.JOB DUTIES KNOWLEDGE (45%)______ 1. Develops, expands, and maintains quality professional relationships with&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;new and existing referral sources associated with LTC and ALF facilities,&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; working with liaison, admissions staff, clinicians, and billing department assigned to&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; the demographic territory in which the facility is located.______ 2.&nbsp; Provides a consistent professional presence in the assigned territory with all identified &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;referral sources as required to meet admission goals.______ 3. Receives hospice referrals via phone, in person, and other means and interacts with&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;referral sources, patients, and families to determine their goals of care.______ 4.&nbsp; Provides information to referral sources such as updates regarding billing issues. Acts&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; as a resource for billing questions and issues.______ 5.&nbsp; Identifies admission barriers and discusses them with parties involved.______ 6.&nbsp; Provides consistent, frequent communication with LTC facilities in collaboration with&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; liaisons, LTC and hospice staff to enhance our business relationships.______ 7.&nbsp; Describes and reviews hospice services with potential patients/families &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;addressing their concerns and obtaining pertinent information necessary for&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;admission.______ 8.&nbsp; Discusses financial obligations and insurance coverage with patients/families using &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;knowledge of the Medicare, Medicaid, insurance and other reimbursement.______ 9.&nbsp; Enters accurate and timely encounter information into the electronic medical record&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; related to insurance/payor, physician, demographics, etc._____&nbsp; &nbsp;10. Completes accurate documentation within the EMR system at the time of care and&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;location of service.&nbsp;&nbsp; Where not possible or otherwise directed, completes at next&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; available opportunity, and by end of shift without exception.______11. Assists and mentors’ liaisons and clinical staff, providing them with regular &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;feedback.______ 12. Interacts with and provides feedback to the facility referral sources.______ 13. Communicates immediate care needs to the Admissions Manager or designee______ 14. Maintains positive professional relations with other departments. Responds in a&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;timely manner to requests for information, documentation, and corrections necessary &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;for clinical and billing functions of the agency.&nbsp;_______15. Other related duties as assigned.JOB PERFORMANCE (30%)Demonstrates initiative and skills in planning and organizing work______&nbsp; &nbsp;1.&nbsp; Demonstrates a desire to set and meet objectives and to find increasingly efficient&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ways to perform tasks.______ &nbsp;&nbsp;2.&nbsp; Completes work and documentation with accuracy within agency timeframes.______&nbsp; &nbsp;3.&nbsp; Requires minimal supervision and is self-directed.______&nbsp; &nbsp;4.&nbsp; Maintains adequate knowledge of accounting and government guidelines to perform&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; duties efficiently and correctly.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Admission Facility Coordinator-Hope Healthcare

Description Idaho National Laboratory is hiring a Learning and Organizational Development (L&amp;OD) to work in the Nuclear Science and Technology (NS&amp;T) directorate to transform professional development and champion organizational growth. Our team works a 9x80 schedule located out of our Engineering and Research Office Building (EROB) onsite in Idaho Falls, Idaho with every other Friday off. You will report to the NS&amp;T Sr. Learning and Organizational Development Consultant. The Laboratory is looking for someone who will achieve results through human-centered approaches. You will contribute meaningfully to human capital resource planning, management and staff development, staff recognition though research and development awards, L&amp;OD interventions and related change management, coaching and strategic meeting facilitation. Responsibilities Include: <ul><li>Complete organizational assessments (i.e., focus groups, individual interviews, surveys) to determine opportunities and needs of the NS&amp;T directorate.</li><li>Develop and implement effective employee development solutions.</li><li>Identify staff development and organizational goals, connecting them to available opportunities.</li><li>Administer and debrief workplace personality assessments such as Hogan’s HPI, and HDS.</li><li>Facilitate effective team building.</li><li>Manage the NS&amp;T awards committee and processes to ensure staff are recognized for their contributions.</li><li>Provide coaching to staff at all levels; and must skillfully work with and advise senior enterprise management and leaders.</li><li>Handle discussions with employees constructively and be a trusted advisor.</li><li>Consult lead and management on organizational design ideas and recommendations.</li><li>Facilitate and build multi­disciplinary, integrated teams.</li><li>Work with management and technical personnel at all levels.</li></ul>Qualifications Minimum Requirements:&nbsp; <ul><li>Level 2: Bachelor's degree in Organizational Development or a related field and 2 years related experience or a Master's and 0 years of experience.</li><li>Level 3: Bachelor's degree in Organizational Development plus 5 years related experience OR Advanced (Master's) degree and 2 years related experience.</li><li>Related experience: Experience in employee and organization development and facilitation in an organization (preferably a research and development organization).</li><li>Background in Employee Development Projects for those in technical fields.</li><li>Experience designing, implementing Employee Engagement and Succession Planning Projects.</li></ul> Job Information:&nbsp; <ul><li>The pay range for this position is: Level 2 ($63,528 - $130,284) / Level 3 ($75,804 - $155,496). At Idaho National Laboratory compensation decisions are determined using factors such as education, relevant experience, and other credentials.</li><li>You are required to show a demonstrated commitment to valuing diversity and contributing to an inclusive working environment.</li><li>Multi-Level: This is a multi-level posting and you will be placed at the appropriate level dependent on depth and breadth of proven experience and skills.</li></ul> Benefits and Relocation <ul><li>Medical, Dental, Vision, and Flexible Spending Accounts</li><li>401(k) with a 4.2% employer contribution and up to 4.8% match</li><li>Paid time off (personal leave)</li><li>Employee Education Program (tuition assistance)</li><li>Comprehensive Relocation Package</li><li>Benefit eligibility subject multiple factors, including employment status and position classification.</li></ul> INL is a science-based, applied engineering national laboratory dedicated to supporting the U.S. Department of Energy’s mission in nuclear energy research, science, and national defense. With more than 5,800 scientists, researchers, and support staff, the laboratory works with national and international governments, universities and industry partners to discover new science and development technologies that underpin the nation’s nuclear and renewable energy, national security, and environmental missions. Selective Service Requirements To be eligible for employment at INL males born after December 31, 1959 must have registered with the Selective Service System (SSS). For more information see <a href="http://www.sss.gov" target="_blank">www.sss.gov</a>. Equal Employment Opportunity Idaho National Laboratory (INL) is an Equal Employment Opportunity (EEO) employer. It is the policy of INL to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Women and People of Color are strongly encouraged to apply.&nbsp; Reasonable Accommodation We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Other Information When applying to positions please provide a resume and answer all questions on the following screens. Applicants, who fail to provide a resume or answer the questions, may be deemed ineligible for consideration. INL does not accept resumes from third-party vendors unsolicited.

Idaho National Laboratory

Learning and Organizational Development Consultant

<h4>Introduction</h4> The Department of Energy and Environmental Protection (DEEP) Fisheries Division advances the conservation, enhancement, restoration, use, and appreciation of Connecticut's fish, fisheries, and fish habitats.The State of Connecticut, Department of Energy and Environmental Protection (DEEP), Bureau of Natural Resources, Fisheries Division is currently recruiting for diverse and talented Seasonal Research Assistants to be part of our team led by a fisheries biologist or fisheries technician at our Division's field offices in Marlborough and Watertown. Employment is anticipated to begin in Spring (February-June) or Fall (August-October) and last for six months. Hours will primarily be during normal, first shift working hours, but regular late night and weekend work will also be required. Seasonal Research Assistants <ul><li>Must be at least 18 years old.</li><li>Employment will begin in Spring (March-May) or Fall (August-October) and last for six months.</li><li>Seasonal Research Assistants for this program will work primarily out of either the Eastern District Headquarters at 209 Hebron Road, Marlborough, CT 06447, or the Western District Headquarters at 2065 Thomaston Rd, Watertown, CT 06795.</li><li>Hours will often be during normal, first shift working hours, but late night and weekend work will also be required.&nbsp;</li></ul> Roles and responsibilities include: <ul><li>Collecting trap net and electrofishing data from rivers/streams and lakes/ponds;</li><li>Independently conducting counts/interviews of people engaged in fishing;</li><li>Assisting in the operation of spawning marshes for Northern Pike;</li><li>Assisting in the daily stocking and operations at state trout hatcheries;</li><li>Entering fish community and angler survey data;</li><li>Processing ageing structures of fish (e.g., scales and otoliths);</li><li>Assisting with general maintenance and upkeep of various structures, buildings and equipment like boats, trailer, and motors.</li></ul> <h4>Selection Plan</h4> 1. Complete a Master Application and directly apply to this recruitment. 2. Ensure that your application is complete. You will be unable to make revisions once you officially submit your application to the State of Connecticut. 3. Regularly check your email for notifications (be sure to check your SPAM and/or Junk folders, as emails could end up there in error). 4. For questions about the position, please contact&nbsp;Andrew Bade via email at <a href="mailto:Andrew.Bade@ct.gov" target="_blank">Andrew.Bade@ct.gov</a>. <h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4> In the Department of Energy and Environmental Protection, as a limited duration employee, performs one or more of a variety of tasks and assigned duties of a seasonal nature. <h4>EXAMPLES OF DUTIES</h4> This position may be involved with any or all of the following: independently counting and/or interviewing anglers engaged in fishing, collecting fish using trap and gill nets, conducting electrofishing sampling of fish communities within rivers and streams and/or lakes and ponds, assisting in the operation of spawning marshes for Northern Pike, assisting in the daily stocking and operations at state trout hatcheries, entering fish community and angler survey data, sign posting at fishing access locations, collecting data using side scan sonar, cleaning and processing fish ageing structures, and assisting with general maintenance and upkeep of various structures, buildings, and equipment. <h4>KNOWLEDGE, SKILL AND ABILITY</h4> Ability to follow instructions. <h4>PREFERRED QUALIFICATIONS</h4> <ul><li>College level course work and/or experience in one or more of the following: outdoor education, aquatic biology, ecology, fisheries biology or management, and environmental science;</li><li>Experience with Connecticut's freshwater fish;</li><li>Experience working independently outdoors on the water, weekends, and late into the night;</li><li>Ability to walk in and along streams/rivers in moderate to swift current;</li><li>Ability to lift and carry 50 or more pounds;</li><li>A Certificate of Personal Watercraft Operation;</li><li>Fluency with Microsoft Office suite software;</li><li>The ability to perform basic mechanical and carpentry work.</li></ul> <h4>SPECIAL REQUIREMENTS</h4> <ul><li>Incumbents in this class who are assigned as supervisors of small recreational units will perform emergency first aid as needed and will be required to obtain and retain a Basic First Aid Certificate.&nbsp;</li><li>Incumbents in this class may be required for certain positions to meet any of the following: <ul><li>Proof of possession of a valid Motor Vehicle Operator license.&nbsp;</li><li>Possession of a valid license to apply pesticides.&nbsp;</li><li>College training in a specific field.&nbsp;</li><li>Emergency Medical Technician (EMT) certification may be required by specific State facilities.&nbsp;</li></ul></li><li>Incumbents performing lifeguard services must have and retain an American Red Cross (ARC) Lifeguarding Certification (includes CPR for the Professional Rescuer and Basic First Aid). An EMT or MRT certification may be substituted for the CPR and First Aid requirements.</li></ul> <h4>PHYSICAL REQUIREMENTS</h4> <ul><li>Incumbents in this class must possess and maintain adequate physical strength and stamina to perform the duties of the class.</li><li>Incumbents performing lifeguard services must be able to demonstrate American Red Cross (ARC) waterfront lifeguarding swimming skills.</li></ul> <h4>Conclusion</h4> AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. <h4>ACKNOWLEDGEMENT</h4> As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

State of Connecticut

Inland Fisheries Management Programs

Title: Dual Enrollment and Federal Work-study Coordinator
POSITION SUMMARY Administration of the Dual Enrollment/Middle College Grant programs and the Federal Work-Study (FWS) Program.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Responsible for maintaining a thorough understanding of the state guidelines applicable to the Dual Enrollment and Middle College grant processes. Responsible for administering and reconciling the Dual Enrollment and Middle College grant programs. Coordinate with the Director of High School Programs to gather the information needed to award students. Serve as a backup member of the SAP and IRP committees for appeals. Responsible for maintaining a thorough understanding of the federal regulations applicable to the Federal Work-Study program.
Responsible for administering the Federal Work-Study program, including working with students for job placement, hiring packets, verifying timesheet figures, ensuring compliance with federal regulations. Serve as a liaison with our Community Service Partners to ensure that at least 7% of our total FWS allotment is spent on community service (including at least one reading tutor) each year. Responsible for working extended hours as needed to accomplish work assignments, inclusive of working extended hours during registration periods. Responsible for designing and presenting FWS Orientation sessions for students in the FWS program.
REQUIRED QUALIFICATIONS Bachelor’s degree
2 years of related experience in customer service
PREFERRED QUALIFICATIONS 2 years of financial aid experience
Experience in higher education
Prior experience administering the Dual Enrollment Grant or Federal Work-Study program
Prior experience with Banner, FAST, COD, Excel, and D2L
NASFAA Credentials
KNOWLEDGE, SKILLS AND ABILITIES Attention to detail and ability to maintain a heavy workload with minimal errors is essential. Effective oral and written communication skills. Excellent customer service skills. Working knowledge of regulations governing federal, state, and institutional policies regarding the administration of financial aid. Ability to interpret and apply guidelines and regulations related to Dual Enrollment and Federal Work-study programs. Ability to work independently with minimal supervision.
Open Until Filled: Yes
Rate of Pay: $45,006.00 - $54,015.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.
Nashville State offers flexible work arrangements for positions that qualify.

631 Project Management / Professional Services Jobs