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Feel Seen at Thrive!Community Information: Learn more about Sutter's Square&nbsp;here!Salary:&nbsp;$18 - $20 per hour DOE&nbsp;Schedule:&nbsp;Part-time; Friday&nbsp;9 am to 6pm and Saturday 10 am to 5 pmOur purpose is to create a community where people feel seen, because we believe&nbsp;when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted one of Washington's best workplaces 8 years in a row, and Portland’s best workplaces 2 years in row,&nbsp;Thrive builds on its culture by offering the following benefits to our part-time associates:&nbsp;<ul><li>PTO, Paid Holidays, Paid Personal Day, Paid Days of Service</li><li>Paid Birthday Off</li><li>Generous Employer Matched 401k plan!</li><li>$150 Leasing Commission</li><li>$75 Renewal Commission (split between entire on-site team per renewal, pro-rated based on hours worked)</li><li>Vision Insurance Options</li><li>Dental insurance Options</li><li>Parking &amp; Transit Commuter Benefits</li><li>24 hour Employee Assistance Program/Hotline</li><li>Discounted Pet Insurance rates + additional voluntary benefit options </li><li>$300 annual professional development/tuition reimbursement</li><li>Training opportunities and career progression/growth plans!&nbsp;</li></ul>Leasing Consultant Purpose:The Leasing Consultant is the property's sales representative whose primary duties are to greet prospects, to present professionally the features and benefits of their assigned community and properly secure lease agreements from qualified persons, in a manner consistent with Thrive’s Values, policies and procedures as well as multi-family housing regulations.&nbsp;Leasing Consultant Job Responsibilities:<ul><li>Marketing/Leasing <ul><li>Maintains a professional yet friendly atmosphere in the leasing office and other areas where prospective residents and residents meet.</li><li>Inspects models and market ready vacancies daily to ensure cleanliness. Performs cleaning and staging as needed.</li><li>Conducts all business in accordance with Thrive policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.</li><li>Answers incoming phone calls and handles each call accordingly, whether it is a prospect call, irate resident, service request, etc. Transfers calls to assistant manager or Community Manager when appropriate.</li><li>Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits.</li><li>Maintains awareness of local market conditions and trends. Contributes ideas to the manager for marketing property and for improving resident satisfaction.</li><li>Maintains a lease closing ratio at a level appropriate for the property and submarket.</li><li>Responds to inquiries in the Customer Relationship Management (CRM) system in accordance with Thrive expectations.</li><li>Posts regularly on online advertising sites such as Craigslist and Weblisters as instructed.</li><li>Sets out A-Boards and balloons at property entrances daily.&nbsp;</li></ul></li><li>Administrative <ul><li>Correctly completes all lease applications, assists with application verification and notifies prospective residents of results.</li><li>Types miscellaneous resident communication as needed.</li><li>Complete all lease paperwork including related addenda and accepts rents and deposits.</li><li>Completes Guest Card information form on all prospects, sends thank-you notes and performs follow- up.</li><li>Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.</li><li>Inventories office supplies on periodic basis. Reports needs to Community Manager.</li><li>Organizes and files appropriate reports, leases and paperwork.</li><li>Attends property and Thrive trainings and meetings as requested.</li></ul></li><li>Performs any additional duties assigned by Leasing Manager, Assistant Manager, Community Manager or Regional Manager.</li></ul>Desired Skills &amp; Experience<ul><li>Leasing experience in multi-family housing preferred.</li><li>National Apartment Leasing Professional (NALP)preferred.</li><li>Customer service experience strongly desired.</li><li>Yardi/CRM and Onsite experience preferred.</li></ul>Desired Competencies<ul><li>Excellent customer service, sales and closing skills.</li><li>Ability to work in a fast-paced and customer service-oriented environment.</li><li>Understanding of industry terms and their meaning.</li><li>Ability to de-escalate conflict and remain calm and courteous at all times.</li><li>Respects and understands diverse cultural and socio-economic backgrounds.</li><li>Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.</li><li>Specific and thorough in communication with residents, vendors, subordinates, support departments, ownership and leadership.</li><li>Performs duties under pressure and meets deadlines in a timely manner.</li><li>Works well both as part of a team and independently.</li><li>Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude.</li><li>Desire to learn and take initiative on projects and tasks.</li><li>Pro-active problem solver with the ability to follow company policies, mystery shop guidelines, and fair housing laws.</li><li>Driven team player looking to bring positive energy to the team.</li><li>Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.</li><li>Strong time management, organizational and prioritization skills.</li><li>Strong attention sales and marketing.</li><li>Proficient in Microsoft Word, Outlook and Excel.</li><li>Ability to read, write, speak and comprehend English using correct grammar and punctuation.</li></ul>If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.&nbsp;Physical Requirements<ul><li>This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 70% of time is spent on feet and 30% spent sitting at desk.</li><li>Constant need to type, write, &amp; grasp (working at a computer and answering phones)</li><li>Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items)</li><li>Ability to lift/move/push/pull up to 25 lbs on occasion, frequent need to lift/push/pull up to 20 lbs</li><li>For more information regarding the work environment, physical, and mental requirements, please contact <a href="mailto:Careers@thrivecommunities.com" target="_blank">Careers@thrivecommunities.com</a>.&nbsp;</li></ul>Equal Employment OpportunityDiversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.Background Check &amp; Drug Screen PolicyThrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact <a href="mailto:careers@thrivecommunities.com" target="_blank">careers@thrivecommunities.com</a>.The 4-panel drug screen tests for the following:<ul><li>Amphetamines including Methamphetamine</li><li>Cocaine Metabolites</li><li>Opiates including Codeine and Morphine</li><li>Phencyclidine ("PCP")</li></ul>Thrive Communities reserves the right to modify this policy at any time without notice.

Thrive Communities

Leasing Consultant

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYGreystar’s property management internship role provides an opportunity for students currently enrolled in a 2 or 4 year college or undergraduate degree program interested in a career in the real estate industry. Interns will gain practical experience in all areas of on-site residential property management. The internship is a rotational program onsite at a Greystar-managed property, where interns learn and perform critical job duties of the various onsite-level positions.JOB DESCRIPTIONLaunch your career with Greystar! We will be welcoming a cohort of Property Management Interns in Summer 2025.This program is designed for students who are projected to graduate in 2025. Our interns will work a Tuesday-Saturday 9:00 am-6:00 pm schedule.1.&nbsp;&nbsp; &nbsp;Work with the on-site team to get a sense of the day to day duties and responsibilities of each site-level role, including: Leasing Professional, Maintenance Supervisor, and Community Manager, and RPM, gaining exposure to marketing, financials, community events, move in/out.&nbsp;2.&nbsp;&nbsp; &nbsp;Become familiar with Company applications and operational techniques through completing required in-house training programs.3.&nbsp;&nbsp; &nbsp;May have the opportunity to shadow senior team members such as RPM and Director of Real Estate and assist with various financial, administrative, and other areas.4.&nbsp;&nbsp; &nbsp;May work on special projects that require building relationships and partnering with other Greystar teams to reach goals.5.&nbsp;&nbsp; &nbsp;May work with and contribute to outreach and promotion efforts utilizing website and social media outlets.6.&nbsp;&nbsp; &nbsp;May create documentation outlining processes, procedures, programs, testing/review results, etc.7.&nbsp;&nbsp; &nbsp;May conduct research on and prepare an assessment of a conceptual idea for the property or region.8.&nbsp;&nbsp; &nbsp;Complete and present final Capstone presentation.9.&nbsp;&nbsp; &nbsp;Participate in all Intern Program events such as Orientation, Executive Speaker Series, Trainings and Workshops, weekly Lunch &amp; Learns, mentorship activities, and site visits.The hourly range for this role is $20.76 - $21.50Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar

Property Management Intern - Leasing Professional

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThe Resident Services Coordinator is responsible for providing effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions. This position is also responsible for assisting property staff with the planning and implementation of resident activities and promoting a quality living experience for all residents.JOB DESCRIPTION<ul><li>Coordinates all resident functions and activities including orienting residents to the property, as well as assists with utility set-up and deliverance of packages and package claim reminders.</li><li>Develops and publishes property newsletter, which includes planned events, resident services, and advertisements.</li><li>Handles resident issues, including neighbor disputes, maintenance repairs, and resident requests. Prepares incident reports pertaining specifically to resident issues, in accordance with Company standards.</li><li>Schedules activity center or clubhouse rentals, maintains the contract on any such rental, and collects applicable fees. Ensures guest suites are in rental condition and provides additional amenities to residents, such as movie rentals, books, and games.</li><li>Processes work orders for the maintenance department, ensures they are completed timely and accurately, and contacts the resident to determine if they are satisfied with the work completed. Prepares weekly maintenance report to verify resident requests are being completed.</li><li>Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.</li></ul>#LI-KK1The hourly range for this role is $23.50 - $26.00Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Resident Services Coordinator - The Residences at Rainier Square

Feel Seen at Thrive!Community Information: Learn more about&nbsp;Waterfront Place&nbsp;&nbsp;here!Salary:$23-$25 per hour DOE&nbsp;Schedule:&nbsp;Full-time; 9 am - 6 pm Includes WeekendsOur purpose is to create a community where people feel seen, because we believe&nbsp;when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted one of Washington's best workplaces 8 years in a row, and Portland’s best workplaces 2 years in row,&nbsp;Thrive builds on its culture by offering the following benefits:&nbsp;<ul><li>32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Days of Service)</li><li>Paid Birthday Off</li><li>Generous Employer Matched 401k plan!</li><li>30% Housing Discount&nbsp;with Ownership and Regional Manager Approval</li><li>$150 Leasing Commission</li><li>$75 Renewal Commission (split between entire on-site team per renewal)</li><li>Medical benefits effective 1st of the month following your start date! <ul><li>100% employee medical &amp; dental insurance paid for non-tobacco associates, 80% covered for tobacco using associates</li><li>Optional HMO dental plan including adult and child orthodontics</li><li>Vision Option</li><li>$20,000 life insurance policy</li><li>Long-term disability coverage</li></ul></li><li>24 hour Employee Assistance Program/Hotline</li><li>Discounted Pet Insurance rates + additional voluntary benefit options</li><li>$300 annual professional development/tuition reimbursement</li><li>Training opportunities and career progression/growth plans!&nbsp;</li></ul>Leasing Consultant Purpose:The Leasing Consultant is the property's sales representative whose primary duties are to greet prospects, to present professionally the features and benefits of their assigned community and properly secure lease agreements from qualified persons, in a manner consistent with Thrive’s Values, policies and procedures as well as multi-family housing regulations.&nbsp;Leasing Consultant Job Responsibilities:<ul><li>Marketing/Leasing <ul><li>Maintains a professional yet friendly atmosphere in the leasing office and other areas where prospective residents and residents meet.</li><li>Inspects models and market ready vacancies daily to ensure cleanliness. Performs cleaning and staging as needed.</li><li>Conducts all business in accordance with Thrive policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.</li><li>Answers incoming phone calls and handles each call accordingly, whether it is a prospect call, irate resident, service request, etc. Transfers calls to assistant manager or Community Manager when appropriate.</li><li>Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits.</li><li>Maintains awareness of local market conditions and trends. Contributes ideas to the manager for marketing property and for improving resident satisfaction.</li><li>Maintains a lease closing ratio at a level appropriate for the property and submarket.</li><li>Responds to inquiries in the Customer Relationship Management (CRM) system in accordance with Thrive expectations.</li><li>Posts regularly on online advertising sites such as Craigslist and Weblisters as instructed.</li><li>Sets out A-Boards and balloons at property entrances daily.&nbsp;</li></ul></li><li>Administrative <ul><li>Correctly completes all lease applications, assists with application verification and notifies prospective residents of results.</li><li>Types miscellaneous resident communication as needed.</li><li>Complete all lease paperwork including related addenda and accepts rents and deposits.</li><li>Completes Guest Card information form on all prospects, sends thank-you notes and performs follow- up.</li><li>Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.</li><li>Inventories office supplies on periodic basis. Reports needs to Community Manager.</li><li>Organizes and files appropriate reports, leases and paperwork.</li><li>Attends property and Thrive trainings and meetings as requested.</li></ul></li><li>Performs any additional duties assigned by Leasing Manager, Assistant Manager, Community Manager or Regional Manager.</li></ul>Desired Skills &amp; Experience<ul><li>Leasing experience in multi-family housing preferred.</li><li>National Apartment Leasing Professional (NALP)preferred.</li><li>Customer service experience strongly desired.</li><li>Yardi/CRM and Onsite experience preferred.</li></ul>Desired Competencies<ul><li>Excellent customer service, sales and closing skills.</li><li>Ability to work in a fast-paced and customer service-oriented environment.</li><li>Understanding of industry terms and their meaning.</li><li>Ability to de-escalate conflict and remain calm and courteous at all times.</li><li>Respects and understands diverse cultural and socio-economic backgrounds.</li><li>Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.</li><li>Specific and thorough in communication with residents, vendors, subordinates, support departments, ownership and leadership.</li><li>Performs duties under pressure and meets deadlines in a timely manner.</li><li>Works well both as part of a team and independently.</li><li>Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude.</li><li>Desire to learn and take initiative on projects and tasks.</li><li>Pro-active problem solver with the ability to follow company policies, mystery shop guidelines, and fair housing laws.</li><li>Driven team player looking to bring positive energy to the team.</li><li>Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.</li><li>Strong time management, organizational and prioritization skills.</li><li>Strong attention sales and marketing.</li><li>Proficient in Microsoft Word, Outlook and Excel.</li><li>Ability to read, write, speak and comprehend English using correct grammar and punctuation.</li></ul>If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.&nbsp;Physical Requirements<ul><li>This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 70% of time is spent on feet and 30% spent sitting at desk.</li><li>Constant need to type, write, &amp; grasp (working at a computer and answering phones)</li><li>Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items)</li><li>Ability to lift/move/push/pull up to 25 lbs on occasion, frequent need to lift/push/pull up to 20 lbs</li><li>For more information regarding the work environment, physical, and mental requirements, please contact <a href="mailto:Careers@thrivecommunities.com" target="_blank">Careers@thrivecommunities.com</a>.&nbsp;</li></ul>Equal Employment OpportunityDiversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.Background Check &amp; Drug Screen PolicyThrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact <a href="mailto:careers@thrivecommunities.com" target="_blank">careers@thrivecommunities.com</a>.The 4-panel drug screen tests for the following:<ul><li>Amphetamines including Methamphetamine</li><li>Cocaine Metabolites</li><li>Opiates including Codeine and Morphine</li><li>Phencyclidine ("PCP")</li></ul>Thrive Communities reserves the right to modify this policy at any time without notice.

<dt><h4>Job Summary</h4></dt>This position is open until filled; however, to ensure consideration, applications should be received by October 4, 2024 at 4:30 p.m.&nbsp;&nbsp; Are you an effective problem-solver with a passion for administrative support? King County Housing Authority (KCHA) is seeking a Management Analyst to join our Housing Management department.&nbsp; This position is vital in gathering, analyzing, summarizing, and presenting data across multiple software platforms. The ideal candidate will provide exceptional internal customer support, assist department leaders with administrative tasks, and troubleshoot various challenges. This role requires a proactive problem solver who can effectively communicate and adapt in a dynamic environment. This will be a hybrid role with occasional time spent at our Central Office in Tukwila, WA.&nbsp; &nbsp; King County Housing Authority (KCHA), an independent municipal organization is a high performing nationally recognized leader in affordable housing. To learn more about KCHA and our Mission visit this link. &nbsp; &nbsp;<dt><h4>Essential Functions</h4></dt>The Management Analyst: <ul><li>Data Analysis &amp; Reporting: Gathers, analyzes, and presents data from multiple software platforms to support departmental decision-making. Performs data analysis for creating operational program reports; researches and gathers statistics and data to prepare management reports; researches and analyzes policies and procedures for the department.</li><li>Problem-Solving: Identifies and troubleshoots problems, offers innovative solutions to enhance efficiency and effectiveness.</li><li>Customer Support: Provides internal customer service, addresses inquiries and resolves issues efficiently.</li><li>Vendor Management: Collaborates with software vendors to ensure effective solutions and services; manages relationships to support operational needs. Interacts with various agency groups and associates to review and approve required documents, reports and maintains database.</li><li>Financial Administration: Processes and pays invoices accurately and in a timely manner; generates rent statements, makes adjustments to tenant accounts, processes write-offs, and manages repayment accounts to ensure accuracy and compliance.</li><li>Project Management: Manages special projects and assignments that require research, justification, and recommendations in support of policy and/or procedure change considerations; engages in developing new streamlining operational procedures; gathers and compiles information from Housing Authority staff.</li><li>Collaboration: Works closely with various departments to gather insights and share findings, fostering a collaborative work environment. Works collaboratively across departments and agencies; represents the Housing Authority at housing conferences, meetings, and project grand openings.</li><li>Administrative Support: Assists department leaders with various administrative tasks, ensuring smooth operations and timely execution of projects.</li><li>&nbsp;Documentation &amp; Communication: Prepare memos, maintains accurate records of processes, findings, and recommendations to support continuous improvement.</li></ul><dt><h4>Qualifications and Competencies</h4></dt>Experience &amp; Education:&nbsp;&nbsp;<ul><li>Associate's degree in business, finance, math/science, or related field AND</li><li>Moderate experience in public or nonprofit sector with focus in data analysis, administrative support, housing authorities and public housing, housing program financing and/or funding, project management, grant writing and management, contract management, cost-estimating&nbsp;OR</li><li>An equivalent combination of experience and education that provides the necessary knowledge, skills, and abilities to perform the essential functions of this position.</li></ul>Required Knowledge, Skills, and Abilities:&nbsp;&nbsp; <ul><li>Thorough knowledge of principles and techniques of data analysis, housing programs, financing, project management and accounting.</li><li>Ability to establish and maintain effective working relationships with staff, vendors, regulatory agency administrators, and the general public.&nbsp;</li><li>Ability to organize work, set priorities and exercise sound judgment within established guidelines.</li><li>Ability to analyze problems, identify alternative solutions, and implement recommendations; demonstrate critical, creative, and reflective thinking.&nbsp;</li><li>Demonstrates responsible personal and professional conduct, which contributes to the overall mission and goals of KCHA; accepts personal responsibility for the quality and timeliness of work; ability to work effectively under pressure in a fast-paced environment.</li><li>Values diversity and possesses an understanding of multicultural and cultural competencies; ability to work effectively and positively with individuals of diverse cultural and socioeconomic backgrounds.&nbsp;<ul><li>Understanding of and sympathy with social, economic, health and emotional needs of families of low income.</li></ul></li><li>Applies effective written and verbal communication techniques to convey clear and timely messages to internal and external stakeholders; listens to people's ideas and concerns.<ul><li>Skill in planning, budgeting, public relations, project management, and technical writing.</li></ul></li><li>Proficiency with MS Office to include Word, Excel, Outlook, and database software.&nbsp;</li><li>Works effectively and efficiently to provide quality service to satisfy service expectations; seeks ways to improve service delivery; demonstrates strong data analysis skills.</li></ul>Special Requirements:&nbsp; <ul><li>Consent to and pass required assessments.</li><li>Consent to and pass a driver's and criminal records background check.&nbsp;</li></ul><dt><h4>Position Information and Application Process</h4></dt>Application Requirements:&nbsp; To be considered for this opportunity, you must:<ul><li>Complete the online application profile in its entirety.</li><li>Upload a cover letter that addresses how your experience and education qualifies you to perform the essential functions listed in the job announcement. (Cover Letter)</li><li>Upload a detailed résumé of all educational and professional experience.&nbsp;(Résumé)</li></ul>Salary &amp; Benefits: The starting salary range of this position is $37.47 - $45.90 per hour dependent on qualifications and professional experience. The complete salary range for this position is $37.47 - $54.33 hourly.&nbsp;A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance, life and long-term disability insurance plans, vacation, sick and personal leave, reduced tuition, and retirement benefits are also available. For more details regarding KCHA comprehensive benefits, please visit our benefits page, <a href="http://www.kcha.org/employment/employeebenefits.aspx.&amp;nbsp" target="_blank">www.kcha.org/employment/employeebenefits.aspx.&amp;nbsp</a>; Work Environment: Incumbent(s) must be able to meet the physical requirements of the classification and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. &nbsp; After initial onboarding, depending upon the work assignment, this role will have the opportunity for a hybrid work schedule in accordance with the KCHA's flexible work arrangements; however, remote work conditions will be reviewed on a regular basis based on business and program need. The ability to report to the Central Office in Tukwila will be required.&nbsp; Physical Requirements: This work requires the frequent exertion of up to 10 pounds of force and occasional exertion of up to 25 pounds of force; work regularly requires sitting, speaking or hearing and using hands to finger, handle or feel, frequently requires repetitive motions and occasionally requires standing, walking, climbing or balancing, stooping, kneeling, crouching or crawling, reaching with hands and arms, tasting or smelling and pushing or pulling; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, operating motor vehicles or equipment and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic). Equal Opportunity: King County Housing Authority is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.&nbsp;&nbsp;

King County Housing Authority

Management Analyst - Housing Management

<dt><h4>Job Summary</h4></dt>Please note these positions are open until filled; however, to ensure consideration applications should be received by September 13, 2024, at 4:30 p.m.&nbsp;&nbsp;&nbsp; We are excited to announce an opportunity for three dynamic and detail-oriented individuals to join our team as Senior Management Analysts in Information Technology. Reporting to the Vice President of Strategic Operations, each of these roles will play a crucial part in aligning our administrative processes with their designated program needs and best practices. You will tackle complex challenges with innovative solutions, spearhead technology upgrades, and lead training sessions to enhance our team's capabilities. As the primary liaison between our support team and end users, you will drive process improvements and provide technical support to optimize KCHA’s enterprise software platforms (Yardi, Dayforce, ETO, etc.), ensuring efficiency and fostering innovation across our organization. If you are passionate about leveraging technology to solve problems and improve systems, we invite you to apply. King County Housing Authority (KCHA), an independent municipal organization is a high performing nationally recognized leader in affordable housing. To learn more about&nbsp;KCHA and our Mission visit this link.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<dt><h4>Essential Functions</h4></dt><ul><li>Manages operational software with regards to configuration, access, and technical support; serves as the primary contact for end users and support teams, bridging the gap between technology and its users; troubleshoots and resolves complex technical issues, identifies root causes, and implements effective solutions swiftly; provides technical assistance for customizations and configurations.</li><li>Maintains an in-depth understanding and support of Yardi, Dayforce, and ETO platforms; ensures optimal use of software.</li><li>Gathers user needs and translates them into actionable plans, ensuring that system enhancements are user-centric and address real-world requirements; aligns system functionalities with HCV, Property Management, Resident Services, and Financial compliance needs.</li><li>Leads efforts to analyze and optimize usage and performance data, identifying trends and areas for improvement; maintains monthly compliance reports to ensure operations meet all regulatory requirements and internal standards.</li><li>Leads and contributes on the phased implementation of future technology upgrades and customizations, ensuring projects are completed on time and within scope; facilitates smooth transitions for new features and processes, helping users adapt to changes with minimal disruption; leads training sessions for technology onboarding and assists trainers with technical expertise to ensure comprehensive training support for operational programs.</li><li>Creates and updates knowledge base articles and documentation, ensuring information is readily available and up-to-date for users and support teams; conducts testing and quality assurance for system upgrades and customizations to ensure enhancements meet quality standards.</li></ul><dt><h4>Qualifications and Competencies</h4></dt>Required Qualifications: <ul><li>Bachelor’s degree AND</li><li>Considerable experience with a deep understanding of complex business processes requiring technical expertise in areas such as housing programs, finance, payroll, and/or human resources OR</li><li>An equivalent combination of experience and education that provides the necessary knowledge, skills, and abilities to perform the essential functions of this position.</li></ul>Required Knowledge, Skills and Abilities: <ul><li>Understands technical aspects of the position and continuously builds knowledge, keeping up to date on the substantive and procedural aspects of the position including:<ul><li>Policies, procedures and practices of public and/or business administration, Authority regulations, policies and procedures.</li><li>Section 8 Administrative Plan and Public Housing ACOP, HUD requirements, and financial compliance.</li></ul></li></ul><li>Analyzes problems, identifies alternative solutions, and implements recommendations; demonstrates critical, creative, and reflective thinking. &nbsp;</li><li>Values diversity and possesses an understanding of multicultural and cultural competencies; ability to work effectively and positively with individuals of diverse cultural and socio-economic backgrounds.</li><li>Clearly and effectively communicates both verbally and in writing by actively listening and sharing relevant information.<ul><li>Skill in planning, customer service, and technical writing; ability to understand, interpret, explain and apply policies and procedures.&nbsp;</li></ul></li><li>Exercises sound judgment in analyzing situations and in reaching decisions quickly.&nbsp;</li><li>Strong organizational and time management skills to manage multiple projects as well as the flexibility to handle shifting priorities as new projects are assigned; ability to keep functioning effectively when under pressure; checks work to ensure accuracy and completeness; follows up with others to ensure that agreements and commitments have been fulfilled.</li><li>Establishes and nurtures relationships with stakeholders, regularly inviting feedback and suggestions; ability to work cooperatively with and offer assistance to others.</li><li>Proficiency using MS Office programs including Outlook, Word, Excel, database software, and other analytical software programs.<ul><li>Skill in technology solutions such as Yardi, Dayforce, ETO, PowerBI, Lucid Chart, Visio, or other workflow software.</li></ul></li>Special Requirements: <ul><li>Consent to and pass a criminal records background check.</li><li>Position will require occasional travel off-site for KCHA business needs.</li></ul><dt><h4>Position Information and Application Process</h4></dt>To be considered for this opportunity,&nbsp;you must: <ul><li>Complete the online application profile in its entirety. &nbsp;</li><li>Upload a cover letter that addresses how your experience and education qualify you to perform the essential functions listed in the job announcement. (Cover Letter)&nbsp;</li><li>Upload a detailed résumé of all educational and professional experiences. (Résumé)</li></ul>Salary &amp; Benefits:&nbsp; The starting salary range for this position is $92,168.38 - $112,905.94 annually, dependent on qualifications and professional experience. The complete salary range for this position is $92,168.38 - $133,643.50&nbsp;annually. Performance-based merit increase opportunities and Cost of Living Adjustments (COLA) are reviewed annually. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance, life and long-term disability insurance plans, vacation, sick and personal leave, tuition reimbursement, and retirement benefits are also available. For more details regarding KCHA comprehensive benefits, please visit&nbsp;our&nbsp;benefits page.&nbsp;&nbsp;&nbsp; Work Environment:&nbsp;&nbsp; Incumbent(s) must be able to meet the physical requirements of the classification and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; &nbsp; After initial onboarding, this role will have the opportunity to work remotely in accordance with the KCHA's flexible work arrangements; however, remote work conditions will be reviewed on a regular basis based on business and program need. Employees must reside in Washington State and having the ability to report to the Central Office in Tukwila will be required. Some local travel may be required to support KCHA business needs. Physical Requirements:&nbsp; Incumbent(s) must be able to meet the physical requirements of the classification and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. &nbsp; This work requires the occasional exertion of up to 25 pounds of force; work regularly requires using hands to finger, handle or feel and repetitive motions, frequently requires speaking or hearing and occasionally requires standing, walking, sitting, climbing or balancing, stooping, kneeling, crouching or crawling and reaching with hands and arms; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic). &nbsp; Equal Opportunity:&nbsp; King County Housing Authority is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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