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Astound, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success.&nbsp;With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.&nbsp;Astound is currently searching for a Retail Customer Service Representative I, II, or III in our San Marcos, Texas market.&nbsp; This individual provides positive, courteous and prompt customer service in handling customer requests and inquiries to include: order entry, service requests, billing inquiries, and troubleshooting as well as accurately following retail cash procedures. Customer interaction for this position is primarily face-to-face.Where you will work:<ul><li>This position will be based in Astound's San Marcos, Texas retail store branch.</li></ul>A Day in the Life of the Retail Customer Service Representative I, II, or III:<ul><li>Responsible for accurately computing and quoting adjustments, balances, and rates as well as discussing other inquiries and complaints about customers.</li><li>Processes lock and dropbox payments including customer payments made through off-site payment locations.</li><li>Removes CPE from CPE dropbox and return to inventory.</li><li>Must be familiar with all of Astound’s products and pricing information in order to recommend and sell services and equipment to customers.</li><li>Processes and confirms addresses for billing and payment purposes.</li><li>Works to meet service goals and deadlines designed to meet customer commitments promptly, accurately and pleasantly.</li><li>You will welcome customers, actively listen, ask questions, and take care of their telecommunication needs.</li><li>You will be able to explain, demonstrate, and sell products and services to meet the needs of the customers and potential customers.</li><li>You’ll share details of current promotions and offers and by reviewing a customer’s current level of service, you may find options for new services to meet their needs.</li><li>Because you are driven to take care of the customer, you will determine the level of satisfaction with their current service and take steps as needed to ensure that their experience with Astound is positive and welcoming.</li><li>You’ll learn to utilize the billing system and other sales and marketing related tools to effectively identify and quickly resolve customer questions and concerns by communicating clearly, concisely, and patiently to assure the customer’s understanding.</li><li>You’ll process installation, service change, disconnects and trouble call work orders according to departmental policies and procedures.</li><li>You will receive customer payments, give receipts, enter payments to customer accounts and accurately balance cash drawer on a daily basis.</li><li>Also, you’ll track your successes by carefully documenting sales progress and productivity in a timely and efficient manner.</li><li>And, of course, you will maintain a neat appearance, keep Astound property clean, and show respect to customers, coworkers, vendors and their property at all times.</li><li>Other duties as assigned&nbsp;</li></ul>&nbsp;What You Bring to the Table:<ul><li>You are outgoing, friendly, and enthusiastic!</li><li>You have strong interpersonal skills with the ability to relate to customers, peers, and management by being respectful and offering solutions to their telecommunication needs.</li><li>Must have three years related experience, at least one year of cash handling&nbsp;</li><li>Ability to use basic PC skills and standard office equipment</li><li>Ability to communicate verbally and comprehend through listening skills to resolve customer problems or complaints</li><li>Must be able to write legibly and perform the following mathematical calculations: addition, subtraction, multiplication and division&nbsp;</li><li>You already have or will quickly pick up the knowledge of cable and data products/services, and stay updated on new information and concepts.</li><li>You will demonstrate the ability to diagnose and solve problems by using good judgment and proactive decision-making skills.</li><li>If you have telecommunications experience, you are ahead of the pack; however, we will provide training. You will need to provide the interest and desire to continuous learn and grow your knowledge.&nbsp;</li></ul>&nbsp;Education and Certifications:<ul><li>High school diploma or equivalent</li><li>Bilingual in Spanish preferred</li></ul>Physical Requirements:<ul><li>Must be able to lift-up to 40 pounds at times.</li><li>Prolonged periods of sitting and standing.</li></ul><h4>We're Proud to Offer a Comprehensive Benefits Package Including:</h4><ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positions&nbsp;Our Mission Statement: * Take care of our customers * Take care of each other * Do what we say we are going to do * Have funDiverse Workforce / EEO:Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound Broadband

Astound

Retail Customer Care Representative I, II, or III

Kinexo is a part of the Berkshire Hathaway portfolio of companies as a business unit of McLane Company. We are a supply chain planning and execution company dedicated to reducing costs, improving transparency, maximizing operating efficiency, and increasing profitability. Our team of experts handles the continuous design, planning, optimization, and implementation of moving goods from the suppliers to their final mile distribution network. through custom distributor location selection. This is a hybrid position which will require the candidate to report and work from the office four days a week. Therefore, interested candidates should be within a 50-minute radius from Rocky Mount, NC. The Sr National Account Manager is responsible for oversite of operational execution, profitability, maintenance of existing sales volume and development of sales growth for assigned direct and indirect customers. Lead, oversee and mentor assigned National Account Managers providing direction to achieve company goals. Benefits you can count on: <ul><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance.</li><li>Paid holidays, earn vacation time, and sick leave accrual from day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> Essential Job Functions/Principal Accountabilities: <ul><li>Execute on assigned strategic accounts and provide tactical insight to assigned National Account Managers in order to effectively target and evaluate new business opportunities with customers and suppliers.</li><li>Execute on assigned strategic accounts and provides leadership to assigned National Account Managers facilitating the sale of supply chain redistribution value propositions to assigned customers and suppliers to increase success rates resulting in sales growth.</li><li>Establishes, nurtures and expands business relationships with key contacts and throughout all levels of assigned strategic customers and assigned National Account Manager customers.</li><li>Works in tandem with Director of Strategic Accounts and Executive staff to oversee and provide direction for new customer/supplier/distributor implementation.</li><li>Execute on assigned strategic accounts and provide oversight of assigned National Account Managers to achieve maximum gross profit levels for supplier/customer sales margins and direct corrective action where required.</li><li>Manage LTO projects to include rollout, inventory management, reporting and depletion of inventory to coincide with concept marketing plan.</li><li>Monitor slow moving, overstock and dead stock products providing disposition direction to purchasing based on agreed solution with concept.</li><li>Develop and present quarterly / bi-annual customer business review presentations to assigned strategic accounts and those managed by assigned National Account Managers, utilizing key metrics and reporting tools.</li><li>Works closely with Director, Account Management and Executive staff to establish strategic planning and KPI's for continuous company growth with all assigned customers and suppliers.</li><li>Monitor and recap quarterly for Director, Account Management assigned customers AOP trend lines including sales projections, P&amp;L management and concerns to address.</li><li>Complete special projects as tasked by the assigned customers, Executive staff and Director, Account Management.</li><li>Lead and or participate in cross functional teams for process improvements to close operational gaps by development or modification of SOPs I order to improve bottom line profit.</li></ul> Minimum Skills &amp; Qualifications: <ul><li>Working knowledge of principle food service disciplines including purchasing, customer service, accounting, warehousing, and transportation.</li><li>Foster a supportive and collaborative environment internally and with assigned concepts.</li><li>Personable with outstanding written and verbal communication skills.</li><li>A collaborative team player.</li><li>Proven ability to achieve results through persistent negotiations, appropriate allocation of resources, strong communication skills and good judgment.</li><li>Ability to establish and maintain a range of contacts within and outside the company in a highly professional manner; must be tactful and articulate.</li><li>Working knowledge of Microsoft Office software products.</li><li>A bachelor's degree (BS, BA) preferred in Business, Supply Chain, Logistics, or related area.</li><li>Experience in the foodservice industry preferred.</li></ul> Working Conditions: <ul><li>Office environment.</li><li>Potential travel up to 10%.</li><li>Candidates may be subject to a background check and drug screen, in accordance with applicable laws.</li></ul> All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

McLane

Sr National Account Manager

Job Title Student - seasonal sales associate (Pandora) Requisition Number SE04251 Department Name 3J5SE: Student Employment Work Location Lexington, KY On Campus/Off Campus Off Campus Salary Range 12.00-14.00 Type of Position Student Position Time Status Part-Time Preferred Education/Experience Retail and/or previous sales experience preferred Hours per Week 20 hours per week Job Summary You must be a current UK student to apply for this position. This position is located off-campus with a local Lexington employer and is not affiliated with UK. Responsibilities of a Pandora Sales Associate Greet and engage every client in a welcoming manner. Achieve and exceed sales goals utilizing Pandora’s specialized selling model and product knowledge. Introduce shoppers to multiple categories of product to build brand loyalty and maximize sales results. Always maintain a keen awareness of shoppers, to both deliver a world class shopping experience and control loss prevention. Complete Pandora product knowledge training (LINK) to leverage driving sales. Display personal accountability in achieving and exceeding sales and KPI targets. Be aware of current product launches and promotions, support company initiatives. Cultivate a solid customer/client base through customer engagement and build relationships. Perform Open/Close Checklist duties including but not limited to balancing/filling trays, running trash &amp; cleaning. Participate in visual directives in accordance with company product launches, including setting trays, walls, and zones; maintain pricing. Execute visual refreshes and uphold exceptional cleaning standards. Participate in social media creative/execution. Attend all scheduled shifts to ensure adequate coverage to meet company objectives. Skills / Knowledge / Abilities Qualifications of Pandora Sales Associate: Superior customer service skills and a passion for the customer experience. Ability to multi-task and thrive in a fast-paced environment. Must be able to provide proof of identity and eligibility to work (in US postings). Must be able to stand for long periods of time (exceeding 30 minutes). Ability to work a flexible schedule, including nights, weekends, and holidays is required. Deadline to Apply 10/23/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. Anticipated Start Date 10/06/2025

Student - seasonal sales associate (Pandora)

Join our team dedicated to crafting delightful desserts! We're seeking dessert enthusiasts to uphold the standards of our Bakery operations, cultivate a proficient team of associates, and ensure impeccable execution of departmental functions. Collaborating closely with the Bakery Manager, you will contribute to creating an exceptional customer experience and bolstering the success and sustainability of our department, while assuming accountability and making impactful decisions. In this role, your responsibilities will include : <ul><li> Collaborating with the Bakery Manager to facilitate smooth and efficient operations. </li><li> Managing inventory by ordering, displaying, and maintaining bakery items. </li><li> Assisting in training, developing, and motivating Associates to foster a cohesive and high-performing team. </li><li> Upholding cleanliness and sanitation standards, adhering to proper food-handling protocols. </li><li> Providing friendly and exceptional service to all customers. </li></ul> Qualifications for Success: <ul><li> 1+ years of experience in a leadership capacity, preferably in a managerial role, showcasing your ability to inspire and guide others effectively </li><li> Hold a high school diploma or equivalent qualification </li><li> Possess business acumen and excellent time management skills. </li><li> Demonstrate a thorough understanding of and commitment to food safety practices. </li><li> Ability to work in varied temperature-controlled environments, including refrigerators and freezers. </li><li> Strong attention to detail, business acumen, self-motivation, and the capability to work independently. </li><li> Flexibility to accommodate a varied schedule, including nights and weekends, to support operational needs. </li></ul> Physical Requirements: <ul><li> Ability to lift up to 50 lbs occasionally </li><li> Ability to push and pull up to 90 lbs of force occasionally </li><li> Occasional: Sitting and climbing; frequent standing, walking, bending, kneeling, stooping, squatting, and handling </li><li> Frequent: Head turn, trunk bend, side reach, grasp, power grip, pinch, finger manipulation, &amp; feel </li><li> Constant - Stand, handling, &amp; forward reach </li></ul> Why Dierbergs is Different: <ul><li> Our culture makes us unique. We're known for being friendly and customer-focused, as well as for treating each other like family. </li><li> No late-night shifts - most Bakery Departments close at 7pm</li><li> You'll enjoy the stability of working for an organization with a strong history of financial success and an excellent reputation in the community. </li><li> As an integral part of our team, you'll directly impact our bottom line and contribute to our ongoing success. </li><li> With a clear path for advancement, you will have the opportunity to progress to a Department Manager or store management role </li></ul> What's in it for you? <ul><li> Health and retirement benefits, including medical, dental, vision, 401(k) and pension plans Paid time off provided, including vacation and personal days </li><li> Weekly pay </li><li> Work-life balance with flexible scheduling </li><li> Growth opportunities to support career advancement </li><li> Associate-only savings, free products, bonus points, sweepstakes, and more - being a part of our team has its perks with Dierbergs Rewards </li><li> Associate Perks Program in partnership with Working Advantage </li><li> Discounts at Starbucks kiosks within select locations </li></ul> At Dierbergs, we value individuals who embody our core BEhaviors: Be Connected, Be Curious, Be Courageous, Be Caring, Be People Centric, Be a Contributor, Be a Cultivator, and in all you do, Be YOU. If you're ready to make an impact and be part of a vibrant team, apply now! This description is representative only and is not all inclusive of the tasks that an Associate in the position may be required to perform.

Dierbergs Markets Inc

Bakery Manager Trainee

Cashier • Part-Time • Dierbergs Markets Cashiers are front and center, greeting customers, ringing up their items, carefully bagging their items, and making sure they have a fantastic experience. They are an outgoing, dependable person that goes above and beyond while they handle a variety of responsibilities: <ul><li>Greet customers and engage in friendly conversation </li><li>Scan items quickly and correctly </li><li>Operate the register or monitor self-checkout accepting various forms of payment (ex: gift cards, credits, debits, EBT cards, tax exempts, store charge, and WIC vouchers) </li><li>Use equipment such as computer terminal, scanner, keyboard, code book, intercom system, calculator, printer, telephone, coupon machine, etc. accurately </li><li>Verify customer identification for liquor and tobacco purchases according to state law and Dierbergs policy </li><li>Bag customers' items with care and load items into customer's cart </li><li>Keep equipment in proper working order </li><li>Keep work area sanitary by using company-approved cleaners and equipment </li><li>Work safely to prevent on-the-job injuries </li><li>Observe and report shoplifters </li></ul> Essentials <ul><li>Read basic information which contains a number of details and describes procedures involving several steps. </li><li>Basic computer and math skills, including addition, subtraction, multiplication, and division </li><li>Flexibility to work a varied schedule that includes weekends and holidays </li><li>Prompt and regular attendance based on your schedule </li><li>Adherence to our dress code, appearance and personal hygiene standards </li><li>May be cross trained in other departments </li></ul> Physical Requirements <ul><li>Lifting &amp; Carrying - Up to 40 lbs. occasionally &amp; up to 10 lbs. frequently </li><li>Pushing &amp; Pulling - Up to 30 lbs. of force occasionally </li><li>Occasional - Sit, kneel, stoop, squat, &amp; overhead reach </li><li>Frequent - Head turn, trunk bend, side reach, grasp, power grip, pinch, finger manipulation, &amp; feel </li><li>Constant - Stand, handling, &amp; forward reach </li></ul> What's in it for you? <ul><li>Weekly paychecks - yes, we are going to pay you every single week!</li><li>Medical insurance, 401(k), pension plan, and paid time off - even for part-time Associates</li><li>Automatic, scheduled pay increases to reward your awesome performance</li><li>Work/life balance and flexible scheduling</li><li>Training and growth potential to help you reach your career goals with us</li><li>Discounts at the Starbucks kiosks inside some of our locations</li><li>Wellness initiatives, Associate appreciation and volunteer opportunities to keep you engaged and involved</li></ul> Foundational Embody and BE the following:Be Connected,Be Curious,Be Courageous,Be Caring,Be People Centric,Be a Contributor,Be a Cultivator, and in all you do,Be YOU! This job description is representative only and is not all inclusive of the responsibilities that the Associate may be required to perform.

Cashier

Grocery Cart Attendant • Part Time • Dierbergs Markets Grocery Cart Attendants are helpful and on-the-go, assisting cashiers with loading carts, and helping the store run smoothly. They are important in making a first (and lasting) customer experience with a variety of responsibilities: <ul><li>Retrieve carts from the parking lot using a cart strap and safety vest</li><li>Offer to carry out and load purchases into customers' vehicles</li><li>Pick up and dispose of debris from the carts, floor and parking lot</li><li>Distribute hand baskets around the store</li><li>Put misplaced or returned items in their proper locations</li><li>Assist in maintaining aisle conditions</li><li>Help to keep check lanes organized and stocked with essentials, such as paper and plastic bags</li><li>Sweep and mop floors when maintenance is not available</li><li>Assist Cashiers with change requests, cash "turn ins" to the Guest Services, and obtaining additional items</li><li>Obtain and load the carpet cleaning rental machine into customer's car</li><li>Maintain quality of customer's items by loading purchases into carts and ensuring use of proper bagging techniques</li><li>Stock advertisements</li></ul> What you need to succeed <ul><li>At least 16 years of age</li><li>Physical stamina to lift up to 30 pounds, retrieve carts from outside and load groceries in to customers carts</li><li>Ability to work outside in varying weather conditions</li><li>Flexibility to work a varied schedule that includes weekends and holidays</li><li>Prompt and regular attendance based on your schedule</li><li>Adherence to our dress code, appearance and personal hygiene standards</li><li>Must be able to tolerate environmental changes and exposure to hot and cold temperatures caused by frequent trips to the parking lot to service customers and retrieve carts under varying weather conditions</li></ul> Physical Requirements <ul><li>Pushing &amp; Pulling- up to 30 lbs. of force frequently</li><li>Lifting - up to 40lbs.</li><li>Work actions include standing, walking, bending, reaching, and squatting</li></ul> What's in it for you? <ul><li>Weekly paychecks - yes, we are going to pay you every single week!</li><li>Medical insurance, 401(k), pension plan, and paid time off - even for part-time Associates</li><li>Automatic, scheduled pay increases to reward your awesome performance</li><li>Work/life balance and flexible scheduling</li><li>Training and growth potential to help you reach your career goals with us</li><li>Discounts at the Starbucks kiosks inside some of our locations</li><li>Wellness initiatives, Associate appreciation and volunteer opportunities to keep you engaged and involved</li></ul> Foundational Embody and BE the following: Be Connected, Be Curious, Be Courageous, Be Caring, Be People Centric, Be a Contributor, Be a Cultivator, and in all you do, Be YOU! This job description is representative only and is not all inclusive of the responsibilities that the Associate may be required to perform.

Day Time Grocery Cart Attendant

<h3>Job Description:</h3>The RoleAs a Senior Vice President, Business Development you will focus on selling Fidelity’s solutions and products to defined benefit plans, non-Fidelity record kept defined contribution plans, balance sheet assets and other institutional solutions to mid-market clients, defined as having retirement assets under $1.4B. This role will also work with public plans under $500M in retirement assets. As a key member of the professional staff, this individual will develop and implement a coherent, regionally focused business development plan and will be charged with raising significant amounts of new investment assets from institutional clients. Fidelity Institutional is dedicated to the institutional marketplace. This organization is a gateway to Fidelity’s broad and deep institutional investment management products and capabilities in equity, fixed-income, high-income, global asset allocation and alternatives.Location: In Southeast TerritoryThe Expertise and Skills You Bring<ul><li>Bachelor’s Degree required, MBA desired.</li><li>CFA strongly desired.</li><li>Series 7 and 63 (or equivalent)</li><li>Strong knowledge of U.S. and international capital markets, as well as Fidelity domestic and international investment subject areas in the equity and fixed income products areas.</li><li>Defined benefit experience. Familiarity with LDI and risk management solutions.</li><li>Experience selling target date solutions</li><li>Experience selling alternative investments</li><li>Proven success covering Institutions is strongly preferred.</li><li>15 plus years or greater experience in the financial and investment management industry, with a history of successfully leading multiple client relationships for a portion of that time. Asset management client relationship experience preferred.</li><li>Proven ability to build and execute. At least ten years of institutional sales/distribution experience working with institutional clients and their consultants.</li><li>Proficient and successful in selling multi-asset class investment solutions</li><li>Excellent presentation and communication skills needed to present, deliver and articulate the Firm’s positioning and development of existing and new products (FIAM and FMR investment products).</li><li>Ability to discuss complex issues and communicate them in writing to key constituencies in a straightforward manner.</li><li>Strong consultative, relationship-based selling skills.</li><li>Keen intellect, quick study of complex subjects and strong market knowledge of the Firm’s competitive position within discrete markets.</li><li>Outstanding collaboration skills, ability to work appropriately with portfolio managers, trading, research and fellow sales and consultant relations professionals to position and sell the full range of investment solutions for institutional clients.</li><li>Proven ability to work across a complex organizational culture</li><li>Self-motivated, driven individual who will find value-added ways to engage with CFO/Treasurers</li><li>In conjunction with the Workplace investing relationship lead, expand new defined benefit business opportunities within the prospect base</li><li>Excellent communication skills working with various groups within the Fidelity organization</li><li>Identify new institutional client prospects, speaking engagements at conferences and raising, appropriately, the visibility of the Firm.</li><li>Must be proactive and have excellent communication and presentation skills.</li><li>Excellent interpersonal, problem solving, influencing, and consultative skills.</li><li>Excellent organizational skills follow through and ability to prioritize.</li><li>Strong leadership and team building skills.</li><li>Passion for financial markets, investment process and provision of effective investment solutions.</li><li>Develop relationships with investment consultant and advisor community</li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe TeamA key aspect of this role is the ability to engage sophisticated institutional clients to discuss a variety of investment solutions. This individual will need to be self-motivated and able to collaborate with internal partners to drive sales with institutions. The associate will regularly partner with our investment teams, both in presenting to clients, but also in order to gain expertise to represent our solutions appropriately in their territory. Located in the Southeast this position offers the opportunity to represent Fidelity's institutional investment capabilities to a broad array of complex clients.<h3>Certifications:</h3><h3>Category:</h3>SalesMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

SVP - Institutional Sales, Mid-Market(Southeast Territory)

<h3>Job Description:</h3>This role is a REMOTE job, but does require you to currently live within 90 miles of the Greater Atlanta, GA area. The Expertise We’re Looking For<ul><li>Series 7 &amp; Series 63 licenses required, 66 preferred</li><li>Series 66 required within 90 days of hire</li><li>2+ years of experience in a customer service or sales role preferred</li><li>Knowledge of tax exempt retirement products and services highly desirable</li><li>Previous phone center experience preferred</li><li>Demonstrated ability to deliver exceptional customer results</li></ul>The Purpose of Your RoleRetirement Planners play a critical role in driving customer loyalty so our Tax Exempt retirement plan participants choose to become Fidelity customers for life. They will be responsible for helping our workplace participants better understand and maximize their plan benefits and provide the education and guidance they need to make their own informed decisions.The Skills You Bring<ul><li>Your comprehensive understanding of the current market, economy, &amp; economic trends</li><li>Your robust consultative, influencing and communication skills</li><li>Proven capability to be proactive and demonstrate initiative</li><li>Strong time management and prioritization skills</li><li>Your receptiveness to feedback and willingness to adapt to change</li></ul>The Value You Deliver<ul><li>Onboarding new participants into their workplace plans by providing education on their company’s match and savings as well as fundamental guidance to help with choosing their investment strategy</li><li>Supporting consolidation inquiries by proactively asking participants about prior workplace plans and other outside investments and offering suitable solutions to meet the customers’ needs</li><li>Actively engaging Tax Exempt Market retirement plan participants in a needs based analysis to identify appropriate solutions that will compliment and support their overall retirement plan</li><li>Leverage guidance offering and appropriate tools to assist customers with their retirement readiness</li><li>Applying consultative selling skills to customer interactions to identify suitable solutions and guidance while acquiring, retaining and developing assets</li><li>Understanding and articulating Fidelity Viewpoints to provide general education to clients</li><li>Identify opportunities to provide more complex guidance and partner with other Retirement Planner associates as appropriate</li></ul>How Your Work Impacts the OrganizationThe Retirement Planner provides education and support for our workplace participants. You’re tasked with creating awareness around retirement readiness and influencing our customers to take action to improve their personal retirement situation. You’re providing value to Fidelity in a variety of ways including increasing cash flow through increasing deferrals and driving crossover customers that creates Personal &amp; Workplace Investment flows.CERTIFICATIONS:Series 07 - FINRA, Series 63 - FINRA, Series 66 - FINRA (required within 90 days of hire)COMPANY OVERVIEWAt Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>SalesMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Retirement Planner - Atlanta, GA

<h3>Job Description:</h3>*Remote position located in one of the following states: NY, NJ, CT, PA, RI, VT, NH, MA, ME. As one of our Managing Directors in our Stock Plan Services business, you will play a key central role for the satisfaction and growth of our clients in this important growth business! Fidelity Stock Plan Services &amp; Non-Qual (SPSNQ) is Fidelity’s equity compensation administration services business, which is a 650+ person, vertically integrated in the Workplace Investing (WI) division. Fidelity’s SPSNQ business manages relationships with 750+ clients and 2.7+M participants in 198 countries, including 150 S&amp;P 500 companies, providing administrative support services for these clients and individual support and guidance to plan participants. The Role In this role you will develop positive relationships with Equity Compensation clients and build internal working relationships with Fidelity personnel in support of service delivery! The Managing Director (MD) has overall accountability for the relationship of a book of institutional equity compensation plan clients. Passionate about cultivating relationships with the key decision makers, guiding the service teams towards high client satisfaction, driving operational effectiveness and plan profitability, growing client relationships through value-driven cross selling initiatives, and strategically positioning Fidelity's products and services in its Personal and Workplace Investing offerings. Effectiveness in the role requires executive presence, understanding in benefits, executive and equity compensation, and financial services acumen. Focus areas include client retention and loyalty, relationship risk mitigation strategies, revenue growth, and product and services adoption. The Expertise You Have <ul><li>College degree preferred or equivalent work-related experience. </li><li>Ability to acquire Series 7 &amp; 63/65 within the first three months of employment. </li><li>Bring 10+ years of Relationship Management or Client Service experience; preferably within Equity Compensation/Retirement/401K industry. </li><li>Transparent and credible presence in the Equity Compensation industry. Certified Equity Professional designation is helpful. </li></ul>The Skills You Bring <ul><li>Provide a strategic perspective on comprehensive employee benefit solutions for large corporations, along with well-developed communication, project management, consulting, and leadership skills. Focused on understanding and responding to client needs and assume a consultative role to acquire a clear understanding of the business need and the client’s perception of relevant issues. Accountable for retention, loyalty, satisfaction, and relationship growth of client book of business. </li><li>Ability to successfully work in a matrix management environment with the ability to build credibility internally and externally at all levels within an organization. </li><li>Develop and maintain strong client relationships across multiple client constituencies including HR, Total Rewards, Compensation, Treasury, Legal, and Procurement. Ensure client satisfaction by seeking feedback and anticipate issues and/or concerns to proactively provide solutions. </li><li>Provide focused leadership, motivation, and support for client service team members to retain clients and deliver consistency and alignment in execution of client objectives and Fidelity priorities. </li><li>Possessing a true dedication to customer satisfaction, has an outstanding sense of urgency, and views change as an integral component of corporate success. </li><li>Organization and time-management skills and attention to detail. Ability to manage multiple, sometimes conflicting priorities, balancing the needs of the client and the organization. </li><li>Shown problem-solving skills. </li><li>Effective presentation skills, influence, and negotiation skills. </li><li>High emotional intelligence and interest in other human beings </li><li>Desire to roll your sleeves up and work with and for your teammates – Servant Leadership </li><li>Self-awareness and shown history of self-improvement </li><li>Analytical and critical thinking skills </li></ul>Note: Fidelity will not provide immigration sponsorship for this position.The Value You Deliver <ul><li>Supervising client satisfaction and facilitates the timely resolution of client issues to the satisfaction of the client. </li><li>Leading client profitability through periodic evaluations of key revenue and expense metrics, and strategically works to implement proactive steps towards achieving the desired results. </li><li>Developing a strategy and negotiates contract renewals either proactively or through formal rebid activities, including strong collaboration with other business partners across Fidelity. </li><li>Working with business partners, including the local branches, Executive Services, and telephone teams to develop programs to increase households and conversions, and to facilitate continued advanced education and communication for participants and clients. </li><li>Providing each client with a formal plan review, addressing client needs and opportunities for enhanced service, consistent with agreed upon time frames with the client </li><li>Procuring a detailed, shown understanding of all types of equity compensation plans and works consultatively with clients to assist them towards industry leading practices environment. </li><li>Supporting client needs to facilitate corporate actions including mergers, acquisitions, splits, divestitures, spin-offs and other similar major corporate activities. </li></ul>The base salary range for this position is $112,000-$255,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>Relationship Management

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