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Hilton Head, SC – Seeking Anesthesiology Practice AdministratorEverybody Has A Role to Play in Transforming HealthcareAs a Practice Administrator, you play a vital role in our mission to improve lives. Provide direct, business operations support to our medical directors, site physician partners, advanced providers and scribe (when applicable) employees. At Vituity we know the impact you can have.Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.The Opportunity<ul><li>Act as the operational administrator for the site Vituity leadership and as the interface for the practice to the hospital and community.</li><li>Act as the front-line liaison for the provider team with hospital C-Suite, nursing leadership, nursing staff, and Vituity support team.</li><li>Provide executive support to the site medical director and site management team to meet contract expectations.</li><li>Provide support for all site financials to include, but not limited to, contract stipends, expense reimbursements, and site payroll timecards.</li><li>Act as the super user for all Vituity software applications and as a point person for hospital software and hardware systems.</li><li>As appropriate to site practice, provide support to Vituity providers acting as a percipient witness in criminal or civil disputes including, but not limited to, receiving and routing subpoenas, scheduling depositions and trial testimony as applicable, development of a provider fee schedule, and including malpractice carrier as appropriate.</li><li>Provide office management to include, but not limited to, all aspects of meeting management, office systems, supplies, site events, and customer service.</li><li>As applicable to the practice line, facilitate all aspects of the daily patient census and attend daily multi-disciplinary rounds.</li><li>As applicable to the site practice, responsible for all aspects of the site clinical schedules to ensure adequate coverage with no disruption to patient care.</li><li>Collect, track, and analyze all site financial and operational data.</li><li>Project management as needed of the site operational programs to include, but not limited to, Operations Meetings, Patient Experience Program, Quality/Performance Improvement Program, Advanced Provider and/or Scribe Programs, and Student or Resident rotations.</li><li>Ensure all aspects of recruiting and on-boarding are completed for new providers and employees as well as locums and reservists and/or residents and students.</li><li>Ensure all licensed providers complete their recredentialing timely and appropriately for their licensing, certificates, and credentials required by Vituity and hospital Medical Staff Office.</li><li>Ensure all site partners and employees remain in compliance with Vituity and hospital programs and other mandated training or requests.</li><li>Act as the point person for all Vituity People Operations (Human Resources) relations to include, but not limited to, ensuring accurate site roster and compliance with employment law and Vituity policies.</li><li>Develop and maintain site orientation checklists and manuals.</li><li>Collaborate with Medical Director and Site Management Team in developing and maintaining site practice policies and procedures.</li><li>As applicable to practice line, responsible for all medical records and data submission to Revenue Cycle Management in a timely manner and responsible for appropriate charge capture in designated system, sending notices and follow up as appropriate.</li><li>Ensure billing and documentation compliance through completion of site WIP/TAD lists, answering provider routine questions, and schedule/hosting/participating in the monthly meeting with Revenue Cycle Management billing team.</li><li>Ensure completion of mandated forms and requests as appropriate to include, but not limited to, death certificates, physician office requests, State specific Workers Compensation and Motor Vehicle Department reporting compliance, and pharmacy requests.</li></ul>Required Experience and Competencies<ul><li>Two to three years of experience in an office or healthcare setting required.</li><li>Associate or Bachelor’s degree in Business Administration, Human Resources or related field strongly preferred.</li><li>Experience working in the healthcare field is preferred.</li><li>Knowledge of healthcare and medical terminology preferred.</li><li>Knowledge of general Human Resource principles preferred.</li><li>Knowledge of Federal, State, and County Agencies who regulate the Healthcare Industry preferred.</li><li>Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills.</li><li>Strong consultation skills and the ability to seek out information.</li><li>Strong work ethic, organizational skills, and interpersonal skills.</li><li>Ability to prioritize and work in a stressful environment.</li><li>Ability to be self-directed, motivated, and sensitive to deadlines.</li><li>Ability to express ideas and convey information effectively in verbal and written communications.</li><li>Able to create a positive environment, clearly understand client / customer relationships, and promotes Vituity positive image.</li><li>Ability to understand and apply information management principles, data analysis interpretation and continuous quality improvement tools/methodologies.</li><li>Ability to maintain flexibility, cooperation and participate in cross-organizational performance improvement activities.</li><li>Ability to use office equipment and automated systems/applications/software at an acceptable level of proficiency.</li><li>Ability to establish and maintain effective working relationships as required by the duties of the position.</li><li>Ability to read, understand and communicate in English sufficient to perform the duties of the position.</li><li>Ability to evaluate and convey information in legible reports to Human Resource, Finance, and Executive groups.</li></ul>The PracticeCoastal Carolina Hospital – Hardeeville, South CarolinaHilton Head Hospital – Hilton Head, South Carolina<ul><li>60-bed facility</li><li>Approximately 5,000 surgery cases per year and 350 OB cases.</li><li>Bread and butter heart cases; approximately 50-70 per year.</li><li>6 ORs plus 2 cath labs and 2 GI.</li><li>Regional contract covering Hilton Head Hospital and Coastal Carolina Hospital.</li></ul>The Community<ul><li>Hilton Head Island, South Carolina, is a scenic coastal gem famous for its pristine beaches, world-class golf courses, and relaxed atmosphere.</li><li>Just off the coast, the island is celebrated for its natural beauty, with iconic landmarks like the Harbour Town Lighthouse and Pinckney Island Wildlife Refuge offering breathtaking views and ample opportunities for outdoor exploration.</li><li>A paradise for nature lovers, Hilton Head Island offers activities such as boating, biking, fishing, and kayaking, with mild winters and sunny, warm summers ideal for year-round enjoyment.</li><li>The community boasts excellent schools, luxurious resorts, and a welcoming, tight-knit feel.</li><li>Known for hosting premier golf tournaments and tennis events, the island offers a unique blend of leisure and activity.</li><li>Its peaceful coastal lifestyle, paired with proximity to Savannah and Charleston, makes Hilton Head Island an exceptional place to live and work.</li></ul>Benefits &amp; Beyond*Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.<ul><li>Superior health plan options</li><li>Dental, Vision, HSA/FSA, Life and AD&amp;D coverage, and more</li><li>Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%</li><li>Outstanding Paid Time Off: 3-4 weeks’ vacation, Paid holidays, Sabbatical</li><li>Student Loan Refinancing Discounts</li><li>Professional and Career Development Program</li><li>EAP, travel assistance, and identify theft included</li><li>Wellness program</li><li>Commuter Benefits Program</li><li>Purpose-driven culture focused on improving the lives of our patients, communities, and employees</li></ul>We are excited to share the base salary range for this position is $20.97 - $26.22, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.Applicants only. No agencies please.

Vituity

Practice Administrator - Anesthesiology - Hilton Head Hospital

Up to $100K Sign On Bonus – Springfield, IL – Seeking Critical Care PhysiciansJoin the Physician Partnership Where You Can Increase Your ImpactVituity’s ownership model provides autonomy, local control, and a national system of support, so you can focus your attention where you want it to be – on your patients.Join the Vituity Team.Vituity is a 100% physician-owned partnership and is led by frontline physicians that are all equitable owners. As an equal and valued partner from day one, our ownership model provides you with financial transparency, a comprehensive benefits package including profit distribution, and multiple career development opportunities. Our leadership understands what your practice needs to thrive and gives you autonomy and local control so you can provide care when, where, and how your patients need it. You are backed by a best-in-class corporate healthcare team and supported by the broad peer-level expertise of 6,000 Vituity clinicians. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.The Opportunity<ul><li>Up to $100k sign-on bonus for qualified candidates.</li><li>Seeking Board Eligible/Certified Critical Care physicians.</li><li>Current IL state license is a plus.</li><li>Visa Candidates are encouraged to apply.</li><li>Candidates wanting to work in an academic setting with current residents desired.</li></ul>The PracticeHSHS St. John's Hospital – Springfield, Illinois<ul><li>450-bed facility and a primary teaching hospital for the Southern Illinois University School of Medicine.</li><li>Level I Trauma Center with a 54-bed closed ICU and 22 ED beds.</li><li>Annual volume of 20,000 with 2-3 admits per day per intensivist and 3-5 admits per night per intensivist.</li><li>Epic EMR with Dragon dictation.</li><li>Full roster of sub-specialty backup excluding dermatology, transplant, and hepatology.</li></ul>The Community<ul><li>Home to landmarks like the Lincoln Home National Historic Site, Presidential Library, and Lincoln Tomb.</li><li>Residents enjoy a variety of activities, from exploring historic sites to outdoor recreation at Lake Springfield, where fishing, boating, and hiking opportunities abound.</li><li>Enjoy snowy winters, blooming springs, warm summers, and vibrant autumns for diverse activities.</li><li>Centrally located with access to Chicago, St. Louis, and other regional hubs.</li><li>Cost-effective housing and a welcoming community atmosphere with excellent schools and family-oriented activities.</li><li>Springfield blends history, outdoor opportunities, and economic growth for a fulfilling living experience.</li></ul>Benefits &amp; Beyond*Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.<ul><li>Superior Health Plan Options.</li><li>Dental, Vision, HSA, life and AD&amp;D coverage, and more.</li><li>Partnership models allows a K-1 status pay structure, allowing high tax deductions.</li><li>Extraordinary 401K Plan with high tax reduction and faster balance growth.</li><li>Eligible to receive an Annual Profit Distribution/yearly cash bonus.</li><li>EAP, travel assistance, and identify theft included.</li><li>Student loan refinancing discounts.</li><li>Purpose-driven culture focused on improving the lives of our patients, communities, and employees.</li></ul>We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.*Visa status applicants benefits vary. Please speak to a recruiter for more details.Applicants only. No agencies please.

Physician - Critical Care - Up to $100K Sign On Bonus! - HSHS St. John's Hospital

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: PACE RehabilitationAll Locations: 26 Sturgis Street - PACE WinthropPosition Summary: The Occupational Therapist (OT) conducts in-home evaluations and occupational therapy evaluations with PACE participants in coordination with the interdisciplinary team. The OT develops and administers a plan of care according to their scope of practice. Supervises clinical aspects of COTA, and rehab aides (as needed) and is utilized across all PACE sites and in the PACE community. They communicate and collaborate with the Interdisciplinary Team in developing the care plan for each participant, based on OT assessments.Job Description<ul><li>Essential Duties &amp; Responsibilities:<ul><li>Responsible for initial OT evaluations, reassessments and the development of a treatment plan which is consistent with participant needs.</li><li>Determines participant’s mental and cognitive status, and takes into account psycho-social issues pertaining to occupational therapy program.</li><li>Completes Home safety Assessments for initial, annual, and change in status.</li><li>Identifies DME in the home, and follows policy to log inventory and /or repair/replace damaged equipment.</li><li>Acts as an advisor to the Recreation staff in planning and implementing the physical activity program for participants.</li></ul>Qualifications and Requirements:<ul><li>Bachelor degree in occupational therapy required.</li><li>Must maintain valid license to practice occupational therapy in Massachusetts.</li><li>Minimum of 2 years geriatric experience in health care or community services setting. Home health and outreach or marketing experience preferred.</li><li>Must be able to travel to referral sites and make visits to prospective enrollees in a variety of home and institutional settings.</li></ul></li></ul>Pay:<ul><li>$38.82 - $60.18/hr based on experience</li></ul>EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

NeighborHealth

NeighborhoodHealth

Occupational Therapist

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: RegistrationAll Locations: 1601 Washington StreetPosition Summary: As a customer service expert, you are a liaison for all patients seeking services at NeighborHealth. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected to book, cancel, reschedule, and check out appointments and answer phones according to the Registration department guidelines. Schedule: Monday- Friday, 8am-5pm and includes evening, weekend or holiday rotationEssential Duties and Responsibilities:<ul><li>Check-out appointments and create follow up visits or recalls.</li><li>Book, cancel and/or reschedule appointments as needed for patients walking in.</li><li>Answer Phones.</li><li>Document clear and concise telephone encounters or RX refill request and route appropriately.</li><li>Navigate and document in the Electronic Medical Record (Epic), to access relevant and appropriate information.</li></ul>Qualifications and Requirements:<ul><li>HS Diploma/GED.</li><li>Minimum of 1 year customer service and/or administrative experience.</li><li>Excellent written and verbal communication, judgement and problem solving skills.</li><li>Bilingual fluency Spanish/English required.</li><li>Knowledge of medical terminology and experience working with electronic medical record technology a plus.</li><li>Proficient in Microsoft Office Suite.</li></ul>Benefits:<ul><li>Medical, dental, and vision coverage</li><li>Life and disability insurance</li><li>401(k) retirement plan</li><li>Tuition reimbursement</li><li>Flexible spending and transportation accounts</li><li>Paid holidays, vacations, sick, and personal time</li><li>Generous staff development benefit</li><li>Excellent malpractice coverage</li><li>Pet insurance</li><li>Free parking</li><li>And much more</li></ul>Rate: $21/hrEEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Coordinator, Patient Access SE

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Family MedicineAll Locations: 20 Maverick Square – Cradock BuildingPosition Summary: The Advanced Practice Provider (APP) is a licensed independent practitioner who provides medical services to individuals, families and groups. An APP diagnoses and manages acute episodic and chronic illnesses while emphasizing health promotion and disease prevention. Services may include ordering, conducting, supervising and interpreting diagnostic and laboratory tests, and prescription of pharmacologic agents and non pharmacologic therapies.Essential Duties &amp; Responsibilities:<ul><li>Obtains comprehensive and problem focused health history</li><li>Performs a comprehensive and problem focused physical exam</li><li>Orders and interprets screening and diagnostic tests</li><li>Demonstrates critical thinking and diagnostic reasoning skills in clinical decision making.</li><li>Communicates with patients re: clinical findings</li><li>Initiates appropriate and timely consultations (NP, PA &amp; MD)</li></ul><ul><li>Qualifications and Requirements:<ul><li>MA License as NP/PA</li><li>BLS, ACLS, PALS Certification, as required by department</li><li>1 year relevant experience preferably in a community health setting</li></ul></li></ul>EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Nurse Practitioner

Job Description and RequirementsThe Human Resources Employee Relations Specialist should have basic knowledge of the performance improvement process (counseling) and/or disciplinary action processes from previous employers.&nbsp;The Employee Relations Specialist will work with and provide consultation and guidance to managers at various levels to resolve employee issues and improve employee performance within the credit union (CU). &nbsp;Employee investigation experience is a plus. In addition, the Employee Relations Specialist may review contracts, red lines and suggest changes to contracts.This position is for our ASC location, (main campus) located at: &nbsp; 1 IKEA-RBFCU Pkwy, Live Oak, TX 78233. &nbsp;The Human Resources Employee Relations Specialist will have the ability to work a hybrid schedule after the successful completion of training. &nbsp;The training period can vary and will take place at the RBFCU Administrative Service Center – Live Oak, Texas.Essential Functions and Responsibilities:<ul><li>Provide consultation and guidance to managers at various levels to resolve employee issues and improve employee performance within the CU.</li><li>Utilize consultation skills&nbsp;to assess situations verbally and in writing.</li><li>Assist with the&nbsp;CU's&nbsp;Affirmative Action Plan and EEO Reporting. &nbsp;</li><li>Review contracts, red lines and suggest changes to contracts.</li><li>May assist other areas of HR as needed, such as in recruiting, onboarding, benefits, payroll, and HRIS.&nbsp;</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School Diploma/GED</li><li>Minimum one&nbsp;year of Employee Relations experience within a Human Resources department (experience with performance improvement, disciplinary actions and conducting investigations preferred)</li><li>Must be able and willing to commute to work location at: 1 IKEA-RBFCU Pkwy, Live Oak, TX 78233</li><li>Exceptional consultation skills</li><li>Ability to understand legal terminology a plus</li><li>Intermediate to advanced skills in utilizing Microsoft Office</li><li>Teamwork and dedication to building strong relationships with co-workers and managers</li><li>Must be able to multi-task, detail oriented and have excellent organization and communication skills</li><li>Maintain a positive attitude, professional appearance and provide a positive company image</li><li>Regular attendance is pertinent</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

RBFCU

HR Employee Relations Specialist

Job Description and RequirementsThe RBFCU Branch Operations Team is seeking a full time Branch Member Service Representative in the Seguin branch location starting at $20.00/hour!Bilingual in Spanish and English?&nbsp; Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification. The Seguin branch is located at: 1600 E Court St. Seguin, TX 78155.As a Branch Member Service Representative (MSR) you will be the face of RBFCU, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions.&nbsp; You’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your professionalism, initiative and desire to learn and grow with our Path to Promotion and award winning Learning and Development program. &nbsp;If you&nbsp;have a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you.Essential Functions and Responsibilities: <ul><li>Provide enthusiastic, professional, quality, prompt and courteous service to members, prospective members, and RBFCU team.</li><li>Process a variety of face to face transactions and maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.</li><li>Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.</li><li>Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.</li><li>Prepare various teller reports, and escort members into designated areas when requested.</li><li>Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.</li><li>Observe safety and security procedures, and report potentially unsafe conditions.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Six months of work experience (financial institution, customer service or sales experience preferred)&nbsp;</li><li>Must be able to work a flexible Monday through Saturday schedule</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Excellent communication and interpersonal skills</li><li>Ability to apply common sense understanding to carry out detailed and somewhat involved written or oral instructions</li><li>Ability to handle problems involving a few concrete variables in standardized situations</li><li>Proficient in utilizing PC, software and other office equipment</li><li>Teamwork and dedication to developing strong relationships with coworkers</li><li>Able to move over 50 pounds (coin bins occasionally) and sit or stand for long periods of time</li><li>Good vision (correctable), hearing, and manual dexterity</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Seguin Branch Member Service Representative - Full Time

Job Description and RequirementsThe RBFCU Branch Operations Team is seeking a full time Branch Member Service Representative in the New Braunfels branch location starting at $20.00/hour!Bilingual in Spanish and English? Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification. The New Braunfels branch is located at: 994 N. IH 35, New Braunfels, TX 78130.As a Branch Member Service Representative (MSR) you will be the face of RBFCU, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions.&nbsp; You’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your professionalism, initiative and desire to learn and grow with our Path to Promotion and award winning Learning and Development program. &nbsp;If you&nbsp;have a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you.Essential Functions and Responsibilities: <ul><li>Provide enthusiastic, professional, quality, prompt and courteous service to members, prospective members, and RBFCU team.</li><li>Process a variety of face to face transactions and maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.</li><li>Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.</li><li>Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.</li><li>Prepare various teller reports, and escort members into designated areas when requested.</li><li>Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.</li><li>Observe safety and security procedures, and report potentially unsafe conditions.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Six months of work experience (financial institution, customer service or sales experience preferred)&nbsp;</li><li>Must be able to work a flexible Monday through Saturday schedule</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Excellent communication and interpersonal skills</li><li>Ability to apply common sense understanding to carry out detailed and somewhat involved written or oral instructions</li><li>Ability to handle problems involving a few concrete variables in standardized situations</li><li>Proficient in utilizing PC, software and other office equipment</li><li>Teamwork and dedication to developing strong relationships with coworkers</li><li>Able to move over 50 pounds (coin bins occasionally) and sit or stand for long periods of time</li><li>Good vision (correctable), hearing, and manual dexterity</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

New Braunfels Branch Member Service Representative - Full Time

Job Description and RequirementsRandolph-Brooks Federal Credit Union is currently offering a sign-on bonus for Collectors hired on or before December 31, 2025! New hires will receive $250 in their first paycheck, $500 following 90 days of employment, $500 following six months of employment, $1,000 following one year of employment, and $2,000 following two years of employment (applicable taxes and withholdings apply). Note: each of these bonuses is paid only if you remain employed in the Collections department as you reach each of the milestone dates OR designated timeframes.Bilingual in Spanish and English?&nbsp;Candidates can earn an additional $2.00 differential upon the successful completion of the RBFCU Bilingual Spanish/English certification.&nbsp;The Collectorwill have the ability to work a hybrid schedule (remote/onsite) after&nbsp;a period of training and performance evaluations (time frame may vary). Training will take place at the RBFCU Administrative Service Center:1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233.To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU.<ul><li>Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided).</li><li>Must be able to provide a workspaces at home that is safe, suitable for work, and within a distraction free environment</li></ul>As a Collector II, you will be responsible for contacting members that have become delinquent on their loan(s) by collecting on past due payments or implementing a payment plan designed around member's needs.Essential Functions and Responsibilities:<ul><li>Independently collect on past due loans by contacting customers via phone and email.</li><li>Negotiate suitable payment plans.</li><li>Maintain a high volume of inbound and outbound phone calls.</li><li>Identify and recommend loans for charge off.</li><li>Manage account restrictions and review delinquency status for possible loan assistance.</li><li>Initiate repossession proceedings when applicable and generate written communication with high proficiency and accuracy.</li><li>Provide enthusiastic, professional, quality, prompt and courteous service to members and others as appropriate.&nbsp;</li><li>Maintain current working knowledge of RBFCU policies and procedures and regulatory laws.&nbsp;</li><li>Strive to meet or exceed department standards and maintain good attendance, promptness, accuracy, and time management.&nbsp;</li><li>Provide Peer to Peer Training/Shadowing</li><li>All other duties as assigned (note: essential functions and responsibilities may change, or new ones may be assigned at any time with or without notice). </li></ul>Requirements:<ul><li>High School Diploma or G.E.D.</li><li>Minimum of one year collections experience and one year of call center experience&nbsp;</li><li>Detailed comprehension of bankruptcy and the repossession process&nbsp;</li><li>Detailed knowledge of various loan products (Auto/Mortgage/Unsecured)</li><li>General knowledge of collection laws&nbsp;</li><li>Demonstrated knowledge of collection policies and guidelines&nbsp;</li><li>Ability to maintain and exceed collector performance metric goals</li><li>Strong attention to detail&nbsp;</li><li>Excellent time management; ability to prioritize and manage multiple responsibilities</li><li>Excellent written and verbal communication</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Call Center Representative: Collector II

Job Description and RequirementsRandolph-Brooks Federal Credit Union is currently offering a sign-on bonus for Collectors hired on or before December 31, 2025! New hires will receive $250 in their first paycheck, $500 following 90 days of employment, $500 following six months of employment, $1,000 following one year of employment, and $2,000 following two years of employment (applicable taxes and withholdings apply). Note: each of these bonuses is paid only if you remain employed in the Collections department as you reach each of the milestone dates OR designated timeframes.Bilingual in Spanish and English?&nbsp;Candidates can earn an additional $2.00 differential upon the successful completion of the RBFCU Bilingual Spanish/English certification.&nbsp;The Collectorwill have the ability to work a hybrid schedule (remote/onsite) after&nbsp;a period of training and performance evaluations (time frame may vary). Training will take place at the RBFCU Administrative Service Center:1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233.To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU.<ul><li>Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided).</li><li>Must be able to provide a workspaces at home that is safe, suitable for work, and within a distraction free environment</li></ul>Collectors are responsible for contacting members that have become delinquent on their loan(s) in an effort to collect on past due payments or implementing a payment plan designed around member's needs.Essential Functions and Responsibilities:<ul><li>Independently collect on past due loans by contacting customers via phone and email.</li><li>Negotiate suitable payment plans.</li><li>Maintain a high volume of inbound and outbound phone calls.</li><li>Identify and recommend loans for charge off.</li><li>Manage account restrictions and review delinquency status for possible loan assistance.</li><li>Initiate repossession proceedings when applicable and generate written communication with high proficiency and accuracy.</li><li>Provide enthusiastic, professional, quality, prompt and courteous service to members and others as appropriate.&nbsp;</li><li>Maintain current working knowledge of RBFCU policies and procedures and regulatory laws.&nbsp;</li><li>Strive to meet or exceed department standards and maintain good attendance, promptness, accuracy, and time management.&nbsp;</li><li>All other duties as assigned (note: essential functions and responsibilities may change, or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School Diploma or G.E.D.</li><li>Less than one year of collections, call center, or financial institution experience</li><li>Ability to maintain and exceed collector performance metric goals&nbsp;</li><li>Knowledge of various loan products (Auto/Mortgage/Unsecured)</li></ul>Skills:<ul><li>Strong attention to detail&nbsp;</li><li>Excellent written and verbal communication</li><li>Excellent time management; ability to prioritize and manage multiple responsibilities</li><li>Commitment to excellent customer/member service</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

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