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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Who We AreThe U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.&nbsp;&nbsp;&nbsp;The American Express global dining team sits within the USCS organization. Our mission is to connect the world’s best restaurants with the world’s best customers through a trusted and innovative global Software as a Service (SaaS) platforms, built on the promise of access and unforgettable experiences.&nbsp;&nbsp;&nbsp;&nbsp;Our SaaS platforms offer a wide range of features and functionality, managing reservations and tables, and tracking guest and restaurant data to help restaurants deliver the best hospitality to diners. Diners can discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners and Card Members are insiders, and we love having them at the table.&nbsp;&nbsp;&nbsp;&nbsp;About the TeamThe Integration Strategy &amp; Project Management team is a new team within the Global Dining organization tasked with strategically integrating acquired assets and talent. &nbsp;This team has overall accountability for the end-to-end project management and deliverables tied to these acquisitions, as well as continuously evolving the integration function through best practices &amp; lessons learned.&nbsp;&nbsp; The team works in partnership with senior stakeholders, cross-enterprise partners and the broader Resy leadership team that oversees marketing, technology, product, customer experience and culture. About the RoleThe Manager, Integration Planning &amp; Project Management will be responsible for project management of integration planning efforts, bringing together Resy and newly acquired dining platforms/organizations.&nbsp; The successful candidate will be partnering with internal and external partners to organize and manage key workstreams and integration planning efforts. This role will be a key point of connectivity across and within workstreams focused on product strategy, go-to-market efforts, cultural transformation &amp; communications, risk &amp; controls, and vendor agreements. They will also contribute to developing workstream deliverables as needed.&nbsp;&nbsp;This role will report into the Director, Integration Planning &amp; Project Management, providing broader thought leadership and support as needed.&nbsp;Responsibilities:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Oversee acquisition integration governance processes by collaborating with internal and external partners to collect and action on feedback and requirements&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Serve as PMO across key cross functional initiatives that will enable Global Dining to grow and improve operations and integration activities across acquisitions&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Pro-actively anticipate project risks and issues and ensure that appropriate mitigation planning is in place to avoid negative outcomes&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Contribute to continual process improvement or re-engineering activities to increase agility and speed to market&nbsp;Qualifications:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Problem-solver and self-starter who operates with a sense of urgency in an often ambiguous environment&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent project management skills with a track record of successfully delivering results on complex, large-scale, cross-functional initiatives&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Relationship-builder with collaborative skills to partner with a diverse set of colleagues&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Outstanding written communication skills (e.g. emails, slide writing), and oral communications skills (e.g., personal presence, executive presence, facilitate decision making) with composure required to effectively communicate to senior leaders&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;4 - 5+ years of work experience&nbsp;·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Bachelor's Degree or equivalent experienceSalary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Manager, Integration Project Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. And you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex.Role &amp; Responsibilities:Utilizing your skills, experience, and passion for customer service to help propel your team and its business partners to success.&nbsp;What would you do every day as a Customer Care Professional?<ul><li>Consistently deliver extraordinary service on a high volume of inbound calls in a fast-paced, structured, customer care environment with a keen focus on driving a Customer First mentality</li><li>Consult with Card Members to understand their needs and tailor unique and personal solutions for them, while also reinforcing the benefits of card membership and acknowledging Card Member tenure</li><li>Add value for our customers through unexpected relevant recommendations of product offers/ benefit enrollments that deepen customer engagement and loyalty</li><li>Utilize your “service oriented” personality to develop key selling skills to optimize and solidify the customer relationship by deepening their loyalty to our brand</li><li>Responsible for case intake, analyzing fraud and dispute cases, and sharing case outcomes to protect the interests of our organization and our customers, which is both the Card Member and our merchants</li><li>Use tools and resources to identify custom solutions and anticipate customer needs, in our commitment to maintain a first point of contact resolution</li><li>Meet and exceed performance goals that include, but are not limited to: sales rates, quality goals, compliance regulations and productivity targets, &amp; customer performance metrics&nbsp;</li></ul>Minimum Qualifications:<ul><li>Strong written and communication skills to be able to converse effectively and naturally with our Card Members to deepen client relationships and drive satisfaction</li><li>Resilience needed to efficiently manage a steady stream of customer calls, while balancing performance to meet a variety of metrics, and remain positive through change and stressful situations</li><li>Ability to showcase humility and show care and appreciation through emotional acknowledgement of our customer queries/situations on each call</li><li>Technical savvy to multi-task and navigate through multiple computer systems and applications, simultaneously, with speed and accuracy</li><li>Integrity to manage sensitive Card Member information and adhere to all Regulatory and Compliance guidelines related to servicing and sales practices</li><li>Driven to please by providing the ultimate experience for our Card Members on every interaction</li><li>Timeliness and reliability</li></ul>Preferred Skills:<ul><li>Passion for building customer loyalty through exceptional listening, consultative relationship building, resourcefulness and problem-solving skills</li><li>Customer service and consultative sales environment experience preferred</li><li>Passion for consultative sales, recommending products or solutions tailored to each customer</li><li>Ability to adapt communication style to a wide variety of personalities and situations and take ownership and responsibility for each call, from beginning to end</li></ul>Additional Requirements:<ul><li>Flexibility to work anytime between 6:00am-11:00 pm, including weekends</li><li>Hybrid Environment- on site expectation 3 days/week</li><li>Workplace Flexibility: Full time. Shift flexibility requirements</li><li>American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives</li></ul>Salary Range: $20.00 to $22.25 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Customer Care Professional - Platinum Disputes Gate

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Field Strategic Expansion Manager sits within a geographical territory and is responsible for face-to-face business development and management of high revenue, low charge volume existing customers. This position proactively reaches out to customers to uncover opportunities, identify new product opportunities better suited for customer needs and establish American Express as the primary relationship. This is a field-based role in which in person engagement through face-to-face interactions is required with prospects/clients.Job ResponsibilitiesPlanning(10 – 20% of time)&nbsp;▪ Leverage various contact methods such as cold calling or in-person meetings to secure profitable sales through firm provided leads and contact-lists, no self-prospecting&nbsp;▪ All prospecting must be facilitated with integrity, and in accordance with our values, with a focus on profitably delivering solutions commensurate with the prospective clients needs.▪ Business travel is required with the expectation of 25-50% of time spent in-market with prospects and clients.Portfolio management(10 – 20% of time)&nbsp;▪ Turn leads into prospects (contacts who know you and are willing to share info on available opportunity), follow up with contacts in CRM database, and probe for potential opportunities with the prospects&nbsp;▪ Answer customer inquiries and bring in technical sales and product specialists to support technical implementation&nbsp;Client solution(20 – 30% of time)&nbsp;▪ Understand customer requirements and jointly develop solution in accordance with customer requests, bring in product specialists to meet with customer, and continue conversations to understand areas for improvement&nbsp;▪ Maintain a high level of knowledge about American Express products, processes (Underwriting, Line Increase, Customer Financials, Pricing, Contract), key internal partners (Risk, UWA, PPI) and tools (ONE.force, C360)&nbsp;Negotiate and close(20 – 30% of time)&nbsp;▪ Successfully negotiate, and consensually move the prospect through the next phase of the acquisition cycle (e.g., underwriting) in accordance with applicable disclosures, terms and conditions&nbsp;▪ Reaffirm deal details, secure necessary signatures and upon deal completion successfully transition client to Field Account Development to nurture, assess and further expand relationship and volume&nbsp;Compliance(100% of time)&nbsp;▪ Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirementsKnowledge, Skills, Attributes, and ExperienceKnowledge and Skills&nbsp;Portfolio management&nbsp;▪ Manages a portfolio of customers, leveraging client data/analytics to plan and prioritize activities within large accounts&nbsp;Consultative selling&nbsp;▪ Effectively identifies client needs to configure solutions that address client requirements and deliver value&nbsp;Closing&nbsp;▪ Overcomes objections and resistance to proposed solutions with key client decision makers&nbsp;Influence &amp; persuasion&nbsp;▪ Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/or services&nbsp;Demonstrating value&nbsp;▪ Proactively and consistently demonstrates the value of partnering with American Express&nbsp;Results focus&nbsp;▪ Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks&nbsp;Market, industry, &amp; product knowledge&nbsp;▪ Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulation&nbsp;Attributes&nbsp;▪ High learning agility&nbsp;▪ Intellectually curious&nbsp;▪ Collaborative and growth mindset&nbsp;▪ Personal accountability&nbsp;▪ Compliance focused&nbsp;Experience▪ Bachelor's degree preferred&nbsp;▪ Excellent sales experience, 5 - 7 years minimum&nbsp;▪ Experience partnering with clients across various markets / industries&nbsp;▪ Experience in a highly-regulated industrySalary Range: $70,000.00 to $125,000.00 annually + sales incentive + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager-Business Development (Minneapolis/Milwaukee)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold ourcompany valuesand powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;Find your place in technology on #TeamAmex.The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.Roles &amp; Responsibilities:If you have a strong will to learn and educate and are motivated by the opportunity to help grow our team and be a part of an industry-leading technology and innovation organization, then look no further!&nbsp;This is an opportunity to work in the Technology Enterprise Data Architecture while heavily influencing the different data platforms in Amex to support the end-to-end development and execution of Amex's data management strategy. You will be solving very interesting problems that directly and greatly impact millions of individuals worldwide.&nbsp;There are hundreds of opportunities to make your mark on technology and life at American Express.This role will be reporting to Staff Engineer and will be responsible for following<ul><li>Design and architect end to end solution which is scalable, reliable as well as cost effective.</li><li>For a given business problem, explore all possible options and recommend best solution under given constraints</li><li>Perform POC's, build frameworks and reusable libraries to help developers resolve business problems</li><li>Build tools and frameworks to improve developer experience</li><li>Evaluate different third party tools and&nbsp; provide recommendations</li><li>Be a SME of Data Management and Data Privacy Concepts and possible solutions</li><li>Build smart solutions using GenAI, be in the forefront to explore possibilities</li></ul>Minimum Qualifications:<ul><li>Bachelor’s Degree in Computer Science, Computer Engineering, EE, EEE, Statistics, Math, Industrial Engineering, Operational Research, Physics, Financial Engineering, or related STEM fields. Advanced degree preferred.</li><li>10+ years of hands on working knowledge on programming languages - Java, Java Script, Python</li><li>8+ years of hands on experience in backend frameworks/services like microservices, springboot, graphql,&nbsp;</li><li>8+ years of hands on experience on building User interfaces using web frameworks like React, Angular, Nodejs, javascript, etc.</li><li>8+ years of working experience in RDBMS databases&nbsp; and NoSQL databases</li></ul>Preferred Qualifications<ul><li><ul><li>Hands on experience working on data management tools like Collibra, Alation,&nbsp; OneTrust, Orion, Manta, etc. is a plus</li><li>Knowledge of / experience with Gen AI technology is a plus</li><li>Working knowledge in GCP techstack like Bigquery, Dataproc, Composer is another plus</li></ul></li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Engineer -  Java Full Stack, spring boot - Enterprise Data Management & Architecture

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?The Director of Executive Protection (DEP) will report to the Vice President of Executive Protection, and is responsible for supervising all functions of the company’s Executive Protection Agents (EP); liaison with the Office of Chairman; and the EP Motor Pool organization. &nbsp;&nbsp;These EP groups are responsible for the physical protection and security of the Company's most senior leaders by way of monitoring their business agendas, travel itineraries and event attendance. Although these EP groups will perform executive protection duties, there are numerous administrative responsibilities that need to be supervised by this Director role. The DEP will also manage oversight of corporate events; participate in security staffing of those events; maintain strong relationships with corporate event staff; liaison and connectivity with all AmEx Global Security personnel worldwide.<ul><li>Provide supervisory executive protection direction to EP Agents and other security-related functions in support of American Express senior leaders during domestic and/or international assignments, while working closely with our Protective Intelligence and Research Group.</li><li>Perform Armed Security Officer (ASO) functions during travel to/from&nbsp;National Airport, Washington, DC.</li><li>Conduct and oversee protective advance and event security planning with other corporate security teams globally.</li><li>Ensure senior leaders get to/from events and appointments in and around the NY Tri-State areas..</li><li>Respond to emergencies and perform appropriate medical aid as required.&nbsp;</li><li>Act as an intermediary between events staff and external security personnel to ensure cohesive corporate event coverage and brand protection in all regions.&nbsp;</li><li>Positively contribute to global security’s (GS) brand as it relates to executive protection (EP) </li><li>Communicate vulnerabilities or safety concerns in a timely manner in order to provide effective resolutions.</li><li>Ensure that EP team incident reports, expense reports, medical treatment reports, site survey reports, and other administrative requirements are submitted by team members in a timely fashion.</li><li>Supervise data entries&nbsp;and reports associated with executive protection.</li><li>Supervise the maintenance of protective operations and communications equipment.</li><li>Promptly identify and escalate deficiencies/failures.&nbsp; And present solution options.</li><li>Clearly communicate highest priority operational and administrative matters to your command leadership and facilitate timely resolutions.</li><li>Other duties, as assigned.</li><li>On-call 24/7/365.</li></ul>Minimum Qualifications<ul><li>Elevated knowledge of administrative, technical, IT, computer and device applications</li><li>Must obtain a New York State armed guard license and a HR218 retired LEO, federal carry pistol permit</li><li>Must be qualified for a TSA/ASO certification. Corporate support for this certification is available</li><li>Graduate from an accredited recognized US Federal Government and/or US Military Academy with extensive experience in executive protection. Example: US Secret Service (USSS); Department of State Security (DSS); etc..</li><li>Experienced and proven supervisory experience in critical response teams</li><li>Executive level experience and the ability to handle competing priorities and competing strong personnel</li><li>Possess valid US driver's license</li><li>Required to maintain a high level of confidentiality and loyalty to the corporate brand and our leadership</li><li>Proven self-starter with excellent time management, problem solving, and decision-making skills</li><li>Excellent interpersonal skills to be able to interface effectively with all levels of management and business partners. - Effective written/verbal communication skills</li><li>Ability to prioritize and effectively communicate requirements to AmEx executives and Global Security leadership.</li><li>Ability to foster positive relationships with internal and external partners</li><li>Project management experience</li><li>Manage diverse tasks and prioritize administrative workload with minimal direction</li><li>Excellent organizational and follow-up skills with a high degree of attention to detail</li><li>A high degree of energy and flexibility; proactive, self-motivated assertive and creative drive</li><li>Must be able to demonstrate expert proficiency with firearms</li><li>Maintain a proficient level of physical fitness</li><li>Be available to participate in shift work on a 24/7/365 basis in a dynamic Executive Protection Operations Group</li><li>Be available to travel domestically and internationally</li><li>Possess a US Passport</li><li>Meet extensive background investigation requirements</li><li>Agree to unannounced drug and alcohol testing</li><li>Must be able to pass medical physical</li><li>Operate in a fast paced and stressful environment</li></ul>Preferred Qualification<ul><li>A College/University degree &nbsp;</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

Director - Executive Protection

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold ourcompany valuesand powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex.&nbsp;DescriptionInformation Security Analyst is an integral member of the Cyber Data Active Intelligence program, responsible for design and development of data delivery within the Information Security Datawarehouse ecosystem.&nbsp; The developer will work with the Director Cyber Data Active Intelligence and will work in collaboration with data architects, developers, and key partners to design robust scalable data, metric, and reporting solutions.&nbsp; This position will be part of a team responsible to work with other Information Security teams to understand, design, develop, and deliver reporting capabilities using multiple data sources.&nbsp;This position demands a well-organized, committed teammate with the ability to prioritize daily work and the ability to work on multiple initiatives simultaneously.&nbsp; Good interpersonal communications skills are required.Minimum Qualifications:<ul><li>3-4 years of experience working as a data analyst using SQL and BI reporting tools</li><li>Experience in SQL development experience using SSMS, SSIS, and SSRS is&nbsp;preferred.</li><li>Experience with database and query performance tuning, sizing, and optimization is&nbsp;required.</li><li>Solid experience developing and supporting stored routines (procedures and functions)</li><li>Strong analytical/problem solving skills with the ability to clearly articulate solution&nbsp;alternatives.</li><li>Demonstrated ability to thrive in an Agile development environment (e.g.,&nbsp;Scrum)</li><li>Strong work prioritization, planning, and organizational skills.</li><li>Be able to collaborate effectively, work closely within a coordinated team environment, and maintain composure while dealing with time sensitive deadlines or faced with system&nbsp;issues.</li><li>A self-starter with excellent verbal and written communication skills.</li></ul>Preferred Qualifications:<ul><li>Information Security domain knowledge is preferred&nbsp;</li><li>PostgreSQL&nbsp;Server query creation and analysis</li><li>Python programming knowledge</li><li>Experience working with Qlik</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Information Security Analyst - Business Intelligence Reporting/Data Warehouse(SQL)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. The Infrastructure &amp; Cloud Security team is responsible for creating, developing, and managing the American Express Infrastructure &amp; Cloud security strategic initiatives, it’s security roadmap, and defining cyber risk requirements based on internal American Express information security standards and regulatory requirements.This team provides engineering and automation support for web proxy operations.The team also partners with internal and external stakeholders to deliver secure internet access for colleagues and applications. How will you make an impact in this role?Reporting to the Director of Colleague Internet Security &amp; WAF services, this role will lead strategic automation initiatives, develop &amp; maintain a robust orchestration solution to support operations teams, and drive overall program compliance through reporting on associated risk metrics while providing consultancy services to internal stakeholders<ul><li><ul><li>Identify and drive opportunities for maturing the Amex Web Proxy program.</li><li>Drive the evolution of key risk metrics to effectively measure configuration drift due to enablement over time.</li><li>Contributes to an evolving roadmap, generates metrics on web proxy acl risk, and delivers meaningful reports to leadership, internal audit groups, and other external regulatory requirements.&nbsp;&nbsp;</li><li>Partners with internal stakeholders to develop, improve, &amp; document processes, and ensure that Program meets global regulatory requirements for Information Security.</li><li>Develops training materials, process flows, and communication plans for socializing efforts to support execution of the Program across the organization</li><li>Documents requirements as needed for the development and improvement of supporting technology products, tools, automation scripts, and internally developed applications</li><li>Contribute to the delivery of overall strategic goals of the Information security roadmap and portfolio</li><li>Provides subject matter expertise to deliver solutions supporting internal Business stakeholders and information security leadership.</li></ul></li></ul>Minimum Qualifications:<ul><li><ul><li>3+ years of experience in security operations involving some or all of Vlans, Web proxy acls, Firewall acls and identity management solutions.</li><li>Experience with enterprise change management systems and developing orchestration systems that adhere to sound change management practices.</li><li>Engineering level knowledge of hardware, virtual and cloud-based web proxy systems.</li><li>Must be able to identify proactive opportunities for improvement &amp; efficiencies and to articulate plans required to reach objectives</li><li>Experience with matrix organizations consisting of multi-functional teams and experience in driving complex, large-scale change efforts</li><li>Experience with analytical skills – both quantitative and qualitative – coupled with an ability to assess a situation without always having the full picture</li><li>Experience with&nbsp;information security risks and threats, including concepts of vulnerability management, what information or assets are of value to threat actors, and how organizations and data are breached, including through relationships with external third parties</li><li>Experience with modern security controls including vulnerability scanning, penetration testing, encryption, anti-malware protection, network security, and DLP</li></ul></li></ul>Preferred Qualifications:<ul><li><ul><li>A proven record of accomplishment delivering data driven solutions with a customer-first mindset</li><li>Experience at driving thought-provoking strategic initiatives from vision to execution</li><li>Experience with risk management expertise, technical knowledge, and business acumen</li><li>Ability to drive cross functional initiatives with a working knowledge of project management practices and governance</li><li>&nbsp;Attention to detail and demonstrate a natural disposition to diagnose issues, mediate differing opinions, and converge on solutions</li><li>Must have excellent written and communications skills</li><li>Experience being a well-organized, action-oriented team player with the ability to prioritize daily work, work on multiple initiatives simultaneously, and deliver mature solutions</li></ul></li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Information Security Analyst - Infrastructure & Cloud Security

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together. Function Description:This position is for the US Regulatory Reporting team and will primarily be responsible for preparation and filling of US Fed reports like&nbsp;Y11/2314, Y15, TFC 3, Bank Call report (FFIEC 031), Department of Commerce Surveys and report into Director – US Regulatory Reporting.Purpose of the Role:The candidate will be required to prepare and file the US Regulatory Reports to the regulators like Federal Reserve and/or Department of Commerce, US. He will also be required to have a strong control and compliance mindset and be able to implement controls in new reports and processes.Responsibilities:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Responsible for preparation, review &amp; filling of US Fed reports</li><li>Understand regulatory reporting requirements and apply/implement the same to the reports</li><li>Lead the PRSA process- Analyzing new processes, understanding control requirements and collaborating with stakeholders to set up and test controls</li><li>Responsible for leading critical business initiatives and other initiatives identified by leadership to transform current processes</li><li>Lead, engage &amp; motivate high performing team</li><li>Ensure defined controls are operating as expected and identify any gaps in controls</li><li>Ability to manage competing priorities with eye for details</li><li>Strong analytical skills, self-motivated &amp; go-getter</li><li>Multi-tasking with strong analytical skills&nbsp;</li></ul><ul><li>Accurate and timely filing to regulators</li><li>Timely completion of governance and control activities</li><li>Understanding the impact of various business initiatives on regulatory reports</li></ul>Experience:<ul><li>US GAAP knowledge &amp; experience</li><li>Control and compliance experience and Regulatory/ external reporting experience is preferable&nbsp;</li></ul>Academic Background:<ul><li>CA/CPA with at least 8 years of relevant experience</li></ul>Knowledge of Platforms:<ul><li>Oracle, Essbase, HFM</li><li>R2CE architecture (preferred)</li></ul>Behavioral Skills/Capabilities:Enterprise Leadership Behaviors<ul><li>Set the Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective</li><li>Bring Others with You: Build the Best Team, Seek &amp; Provide Coaching Feedback, Make Collaboration Essential</li><li>Do It the Right Way: Communicate Frequently, Candidly &amp; Clearly, Make Decisions Quickly &amp; Effectively, Live the Blue Box Values, Great Leadership Demands Courage  </li></ul>We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>Support for financial-well-being and retirement&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>Generous paid parental leave policies (depending on your location)&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. &nbsp;Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Manager-Controller

You Lead the Way. We’ve Got Your BackWith the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.&nbsp;Join Team Amex and let's lead the way together.How will you make an impact in this role?1. Anti-Money Laundering<ul><li>Developing and maintaining a good understanding of anti-money laundering and financial crime legislation, and a comprehensive understanding of client due diligence requirements</li><li>Maintaining a working understanding of the firm’s anti-money laundering and financial crime policies and procedures.</li><li>Maintaining a good knowledge of potential red flags regarding the client and work types across the firm and the jurisdictions within which the firm’s clients are based</li></ul>2. Compliance and Risk Management<ul><li>Ensuring prompt escalation of any compliance risks or issues within the Business team.&nbsp;</li><li>Assisting in the review of matter risk assessments and implementing any necessary safeguards.</li><li>Providing support to monitor and audit client opening and AML procedures and policies to ensure they are being followed across the firm.&nbsp;</li><li>Undertaking such other duties as are broadly within the compliance and risk remit including new compliance regulations that may occur from time to time</li></ul>Minimum Qualifications<ul><li>Graduate with About 2 Years with Experience</li><li>Analytical, Problem Solving And Decision-Making Skills</li><li>Ability To Write Clearly And express themselves well In Groups And One To One Conversations.</li><li>Should have strong knowledge of Excel, MS Word/Power Point, MIS, Strong Communication Skill</li><li>MIS Knowledge.</li></ul>Preferred Qualifications<ul><li>Cadence, Globestar, Credit Safe, Renovo, CLIC</li><li>UK market regulatory understanding</li></ul>We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>Support for financial-well-being and retirement&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>Generous paid parental leave policies (depending on your location)&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. &nbsp;Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Customer Service Analyst

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Ventures (“Amex Ventures”) seeks to identify and invest in category leading startups shaping the future of financial services, consumer commerce and enterprise software. As a value-added investor, Amex Ventures plays a key role in developing and executing long-term corporate strategic initiatives which contribute to American Express’ market leadership and growth.&nbsp; Team members work with senior management, C-level executives and business leaders across the company to execute venture investments, both domestically and internationally. The team also initiates and executes non-organic business development and strategic initiatives.The Amex Ventures team is seeking a highly motivated individual to help develop investment theses, source and execute investments, monitor and support portfolio companies, and drive partnership opportunities.This role is based in New York, NY. Job Scope &amp; ResponsibilitiesIn this exciting opportunity, the Investment Analyst will be an integral part of the Fintech and Commerce investing team at Amex Ventures, playing a key role in the day-to-day evaluation and execution of transactions including strategic rationale analysis, due diligence, valuation, structuring, and negotiations through to closing. The Investment Analyst will be responsible for sourcing, market map/thesis generation, and driving strategic engagement between American Express and its portfolio companies.Responsibilities:<ul><li>Engage across the full lifecycle of venture investing, including sourcing, evaluating, transacting, and managing investments</li><li>Conduct market and industry analysis to support investment thesis development around strategic focus areas</li><li>Build strong relationships with the venture capital and startup ecosystem to proactively identify and qualify relevant companies</li><li>Evaluate business cases and assess investment opportunities from a strategic, operational and financial perspective</li><li>Provide key analysis and support for transactions, working closely with internal and external partners to execute investments</li><li>Manage due diligence and investment decision-making process including preparation of investment memos, financial modeling and analysis, oversight of legal negotiations, and management of deal execution workstreams</li><li>Monitor portfolio company performance on an ongoing basis, working with internal and external stakeholders to drive strategic partnership value</li></ul>Qualifications:<ul><li>1-4 years previous professional experience in a finance, strategy, or tech role; examples may include VC or PE investing, investment banking, management consulting, or a high-impact role at a technology company (product management, business operations, strategic finance, etc.)</li><li>Ability to operate autonomously in a dynamic and fast-paced environment</li><li>Well-developed strategic thinking capabilities to identify and assess key points, implications and recommendations on a first-principles basis</li><li>Excellent written and verbal communication skills, capable of driving effective collaboration across internal and external stakeholders</li><li>Analytical mindset and deep understanding of finance and valuation fundamentals</li><li>Strong interest in fintech and commerce and motivation to engage with the startup ecosystem</li><li>Bachelor’s degree required</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

210 American Express Jobs