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Company Profile78 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position PurposeThis position will be responsible for development of our major accounts network; the growth of JCB’s market share through the generation of new accounts and maintenance of existing accounts.&nbsp;Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Identify, build and develop strategic and profitable major account networks</li><li>Establish relationships with potential client decision makers</li><li>Forecast, track and report major account activities to management </li><li>Identify areas of opportunity and develop strategies to improve revenue and overall profitability </li><li>Achievement of quarterly and annual sales targets</li><li>Lead and develop a high-performance team</li><li>Maintain a high level of customer satisfaction</li><li>Understand the key performance indicators that leverage our major accounts’ business</li><li>Review major account target market opportunities and provide feeds into our major account pipeline</li><li>Maintain an up-to-date understanding of JCB products to facilitate sales efforts that affect target markets</li></ul>Minimum Qualifications <ul><li>8 + years major account and/or outside sales experience in related industry or similar</li><li>3 + years Major Account management experience</li><li>BA in Business or similar </li><li>Demonstrated success in achieving sales targets </li><li>Demonstrated success in lead generation and business development</li><li>Strong knowledge of sales cycles, from lead generation to closure</li><li>Solid interpersonal skills; written, verbal and listening</li><li>Ability to effectively manage and maintain peer and business relationships with a high degree of integrity and trust</li><li>Ability to motivate others and drive for results</li><li>Must pass any drug screens, background checks and pre-employment tests as applicable</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Proficient in Microsoft Office software </li><li>Comfortable in an in-person office environment</li><li>Technical competence is a plus</li><li>Must be customer service oriented, flexible, and have a high energy level</li><li>Must have excellent follow-through skills </li><li>Must have a professional, polished, and sophisticated demeanor and be comfortable in most social settings</li><li>Must be open to domestic and international travel</li><li>Desire and proven ability to learn and grow </li></ul>Job Conditions<ul><li>Both office environment and occasionally manufacturing/factory environment</li><li>Subject to noise and temperature changes</li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. </li><li>The employee is occasionally required to stand and walk. </li><li>The employee must frequently lift and/or move up to 10 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp; Apply Now <h4>Other details</h4><ul><li> Job Family Management</li><li> Pay Type Salary</li></ul>

Director - Major Accounts

Company Profile78 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position PurposeThis position is responsible for increasing call activity and relationship building in line with equipment decision-making for designated National Account customers. This position is also responsible for helping achieve sales target in assigned APR based on the Five-Year Plan. This position is responsible for covering the assigned territory.Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Generate retail sales from national rental branches in assigned area of primary responsibility</li><li>Conduct training and demonstrations as required</li><li>“Cold call” canvas new/potential rental house customers as appropriate</li><li>Guide/direct with Regional Sales Manager’s call strategy on ARA rental houses through JCB dealers</li><li>Provide JCB North America headquarters with competitive intelligence from assigned area of primary responsibility</li><li>Forecast, track and report rental activities to management</li><li>Continually identify area of opportunity and develop strategies to improve revenue and overall profitability</li><li>Understand the key performance indicators that leverage our rental customer’s business</li><li>Field based with travel as required in support of team projects, KPI’s and/or development of assigned accounts</li><li>Maintain and up-to-date understanding of JCB products to facilitate sales efforts that affect target markets</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in business or related field</li><li>Five plus years of relevant sales experience in the industry</li><li>Demonstrated success with meeting sales targets and goals</li><li>Must pass any drug screens, background checks and any pre-employments tests as applicable.</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Knowledge of Microsoft Word, Excel, Access and PowerPoint</li><li>Effective oral and written communication skills</li><li>Detail oriented</li><li>Ability to perform multiple tasks while maintaining sense of urgency</li><li>Must take direction well and work with minimal supervision</li><li>Must be customer focused due to considerable customer contact</li><li>Excellent people and customer service skills with a positive attitude</li><li>Effective project management and problem-solving skills</li><li>Demonstrated ability to develop and maintain successful business partnerships</li></ul>Job Conditions<ul><li>Both office environment and occasionally manufacturing/factory environment</li><li>Subject to noise and temperature changes</li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. </li><li>The employee is occasionally required to stand and walk. </li><li>The employee must frequently lift and/or move up to 10 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp; Apply Now <h4>Other details</h4><ul><li> Job Family Sales</li><li> Pay Type Salary</li></ul>

Regional Sales Manager - Colorado

Position PurposeDirect reporting to Credit and Collection Manager, this position is responsible to oversee and manage credit and collection of JCB Inc. <h4>Major Tasks, Responsibilities &amp; Key Accountabilities</h4><ul><li>Perform high volume Accounts Receivable and Collection duties. </li><li>Liaison with outside financing sources.</li><li>Set up customer accounts and manage UCC’s filing. </li><li>Ability to review accounts when needed, Credit approves parts and machines before shipping. </li><li>Customer Service - Customer requests daily by phone, fax &amp; email, reprinting invoices, credits &amp; statements. </li><li>Perform Account Reconciliations</li><li>Printing/mailing Parts Invoices/Manufacturer Certificates of Origin </li><li>Cash Postings - Daily Deposits if needed. </li><li>Sundry Billings – Misc. invoices and credits </li><li>Research and solve any customer account discrepancies.</li></ul>Minimum Qualifications <ul><li>A bachelor’s degree in business or related field</li><li>5+ years of experience in credit and collections.</li></ul>Knowledge, Skills, Abilities&nbsp;&amp; Competencies<ul><li>Problem-solving skills</li><li>Critical thinking</li></ul><ul><li>Proficient in Microsoft Office software and ERP Purchasing system (preferably SAP)</li><li>Comfortable in an in-person office environment</li><li>Must be customer service oriented, flexible, and have a high energy level.</li><li>Must have excellent follow-through skills. </li><li>Must have a professional, polished, and sophisticated demeanor and be comfortable in most social settings.</li><li>Desire and proven ability to learn and grow. </li></ul>Job Conditions<ul><li>Both office environment and occasionally manufacturing/factory environment</li><li>Subject to noise and temperature changes</li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. </li><li>The employee is occasionally required to stand and walk. </li><li>The employee must frequently lift and/or move up to 10 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp; Apply Now <h4>Other details</h4><ul><li> Job Family Management</li><li> Pay Type Salary</li><li> Required Education Bachelor’s Degree</li></ul>

Credit and Collections Supervisor

Position PurposeThis position is responsible for leading and coordinating Team Members’ activities to achieve business goals through focusing on continuous improvement and promoting a team-based culture.&nbsp; The position is responsible for overseeing the performance of all End of Line Department functions.Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Manage the daily allocation of work, managing staff and budgets</li><li>Set and manage training programs to train new team members</li><li>Promote flexibility in the team</li><li>Ensure performance standards are met</li><li>Manage team and individual performance and attendance</li><li>Compile daily, weekly and monthly reports</li><li>Develop and maintain visual management boards</li><li>Encourage involvement from all team members through daily meetings</li><li>Demonstrate active listening to ensure all team members and colleague’s issues are understood</li><li>Take responsibility for the physical appearance and safety of the workplace, as well as achieve Health and Safety objectives</li><li>Ensure all direct activities have a relevant Standard Operating Procedure</li><li>Actively pursue the elimination of waste through the application of continuous improvement tools and techniques</li><li>Liaise with suppliers on performance and cost issues</li></ul>Nature &amp; ScopeReports to Operations ManagerMinimum Qualifications<ul><li>Must pass any drug screens, background checks and any pre-employments tests as applicable.</li><li>Associate’s degree</li><li>Five years of fabrication experience</li><li>One year of experience in a supervisory/team leader role</li></ul>Preferred Qualifications<ul><li>Bachelor’s degree in a related technical field</li><li>Seven years of fabrication experience in a manufacturing environment</li><li>Four years of experience in a supervisory/team leader role&nbsp; </li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Proficient with Microsoft Word, Excel and SAP</li><li>Understanding of the complexities of interacting with support functions in an organization</li><li>Effective time management and planning skills</li><li>Excellent verbal and written communication skills</li><li>Impressive listening skills</li><li>Ability to motivate staff and deliver results</li><li>Ability to influence and manage change within the business</li><li>Promote creative problem solving and continuous improvement</li><li>Ability to operate pneumatic or various hand tools as well as a forklift or other equipment as needed</li><li>Must wear Personal Protective Equipment as required</li></ul>Physical Requirements<ul><li>Must be able to work flexible schedule&nbsp; </li><li>Must be able to regularly lift and/or move up to 10lbs, frequently and/or move up to 35lbs, and occasionally lift and/or move up to 50lbs</li><li>Must be able to perform continuous, repetitious physical activities.&nbsp; These activities may involve fine movements or large motions</li><li>Must be able to grasp/pinch small items, reach out and up, and turn wrist</li><li>Must be capable of keeping pace with current production speed</li><li>Must be able to push/pull with reasonable force</li><li>Must be able to perform the following requirements of bending, stooping, climbing, kneeling, and standing for extended periods of time</li><li>Must be able to work in multiple climates including:&nbsp; hot/cold temperatures, and dusty environment</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED Apply Now <h4>Other details</h4><ul><li> Job Family Management</li><li> Pay Type Salary</li></ul>

Manufacturing Supervisor - Fixed Assembly

<h4>Company Profile</h4>JCB is a fast growing and a fast-paced environment. We pride ourselves in investing in our workforce and offer a competitive compensation and benefit program. If you want to feel part of a valued team that can make a difference to an organization; continue reading below.Position SummaryJCB currently has an opening for a Sales Engineer to support our Access product line in the assigned territory. The Sales Engineer will serve as the primary liaison between JCB, the Direct Sales Manager, and the customer.Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Develop sales opportunities with an agreed upon list of targeted accounts, soliciting new accounts, building rapport, providing technical information and explanations preparing quotes.</li><li>Answer customer questions regarding products, prices, availability, product uses and policies.</li><li>Ability to sell the JCB product, engaging with key stakeholders from the boardroom to the workshop.</li><li>Fulfill requests promptly and accurately, in line with company procedures.</li><li>Manage pipeline with CRM tools at disposal.</li><li>Consult with clients after contract signings to resolve issues and provide ongoing support.</li><li>Provide periodic updates to JCB Product Sales Manager and Director of Access.</li></ul>Requirements<ul><li>Specific industry experience related to selling machinery. Training and support will be given on JCB products.</li><li>Prior territory management experience preferred including.</li><li>A highly organized individual, with experience in operational and collaborative CRM.</li><li>High energy, excellent communication skills, and a strong work ethic required.</li><li>Leadership Skills.</li><li>Self-Improvement skills and set high standards for personal performance.</li><li>Excellent customer service skills.</li><li>Ability to perform at a high capacity in fast paced environment.</li><li>Must pass any drug screens and background checks.&nbsp;</li></ul>Minimum Qualifications <ul><li>BA in Business, B. Engineering or similar </li><li>2 + years sales, product marketing, engineering and/or customer support experience in the industry or similar</li><li>Must pass any drug screens, background checks and pre-employment tests as applicable</li></ul>Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. </li><li>The employee is occasionally required to stand and walk. </li><li>The employee must frequently lift and/or move up to 10 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state, and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Apply Now <h4>Other details</h4><ul><li> Job Family Sales</li><li> Pay Type Salary</li></ul>

MEWP Sales Engineer - East

<h4>Company Profile</h4>JCB is a fast growing and a fast-paced environment. We pride ourselves in investing in our workforce and offer a competitive compensation and benefit program. If you want to feel part of a valued team that can make a difference to an organization; continue reading below.Position SummaryJCB currently has an opening for a Sales Engineer to support our Access product line in the assigned territory. The Sales Engineer will serve as the primary liaison between JCB, the Direct Sales Manager, and the customer.Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Develop sales opportunities with an agreed upon list of targeted accounts, soliciting new accounts, building rapport, providing technical information and explanations preparing quotes.</li><li>Answer customer questions regarding products, prices, availability, product uses and policies.</li><li>Ability to sell the JCB product, engaging with key stakeholders from the boardroom to the workshop.</li><li>Fulfill requests promptly and accurately, in line with company procedures.</li><li>Manage pipeline with CRM tools at disposal.</li><li>Consult with clients after contract signings to resolve issues and provide ongoing support.</li><li>Provide periodic updates to JCB Product Sales Manager and Director of Access.</li></ul>Requirements<ul><li>Specific industry experience related to selling machinery. Training and support will be given on JCB products.</li><li>Prior territory management experience preferred including.</li><li>A highly organized individual, with experience in operational and collaborative CRM.</li><li>High energy, excellent communication skills, and a strong work ethic required.</li><li>Leadership Skills.</li><li>Self-Improvement skills and set high standards for personal performance.</li><li>Excellent customer service skills.</li><li>Ability to perform at a high capacity in fast paced environment.</li><li>Must pass any drug screens and background checks. </li></ul>Minimum Qualifications <ul><li>BA in Business, B. Engineering or similar </li><li>2 + years sales, product marketing, engineering and/or customer support experience in the industry or similar</li><li>Must pass any drug screens, background checks and pre-employment tests as applicable</li></ul>Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. </li><li>The employee is occasionally required to stand and walk. </li><li>The employee must frequently lift and/or move up to 10 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state, and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Apply Now <h4>Other details</h4><ul><li> Job Family Sales</li><li> Pay Type Salary</li></ul>

MEWP Sales Engineer - West

Company Profile75 years and countless innovations later, JCB has grown to become the 3rd largest heavy equipment manufacturer in the world providing a wide range of products across the construction, agricultural, compaction, industrial and waste &amp; recycling industries and our people, JCB people, are at the heart of our business.&nbsp;JCB people are constantly driving the business forward and amazing us with their incredible ideas that result in our industry-leading innovations. Our founder, Joseph Cyril Bamford, always talked about a 'sense of urgency' and being 'never content' - JCB people have this 'can do' attitude and know that only the highest standards are acceptable. It's how they continue to play such a crucial role in our ongoing success.JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.Nature &amp; ScopeReports to the West Region Territory Business ManagerPosition PurposeThis position is responsible for ensuring the maximum level of retail sales penetration and market share growth of JCB Products. Focus of responsibility will be defined by regions.Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Motivate, train and assist all dealer salesmen to ensure a competent working knowledge of assigned JCB products Train all dealer sales staff on product marketing initiatives and procedures.</li><li>Clearly communicate promotional programs.</li><li>Assist in closing dealer retail transactions and coordinate JCB support to customers</li><li>Ensure adequate inventory levels of primary JCB products are kept and displayed at assigned dealer premises</li><li>Communicate status of primary JCB products and competitive strategies/information with Product Marketing Managers</li><li>Achieve target levels of retail sales</li><li>Maximize the effectiveness and return from budgeted regional funds to grow retail sales</li><li>Maintain an excellent working knowledge of the Company’s assigned products, policies and procedures and knowledge of all major competitive products and programs</li><li>Identify and develop new markets and applications for primary JCB products</li><li>Support key dealer sales plans through visits with assigned JCB dealer locations and end use customers</li><li>Maintain good working relationships with both dealer personnel and JCB end users in the assigned area</li><li>Complete any sales, product or operational projects/tasks providing information and data as required</li><li>Liaise with JCB Service and Parts personnel as appropriate in support of primary products</li><li>Coordinate with regional JCB business and dealer development personnel to deliver overall business performance and development.</li><li>Attend regional meetings and provide constructive recommendations to maximize JCB business in the designated area</li></ul>Minimum Qualifications<ul><li>Must pass any drug screens, background checks and any pre-employments tests as applicable.</li><li>Bachelor’s degree</li><li>Two years of sales or marketing experience</li></ul>Preferred Qualifications<ul><li>Bachelor’s degree in business, marketing or related field</li><li>Five years of sales or marketing experience within a related field</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Effective time management and organizational skills</li><li>Proficiency with Microsoft Word, Excel, Access and PowerPoint</li><li>Working knowledge of Salesforce or other similar CRM tools</li><li>Understand and implement basic selling skills</li><li>Excellent verbal, written and interpersonal communication skills</li><li>Knowledge of dealer distribution network model and operations</li><li>Ability to problem solve quickly; Sense of urgency for answers</li><li>Self-starter with good analytical skills</li><li>Detail oriented</li><li>Customer service oriented as to assist in maintaining Dealer relationships with JCB</li><li>Willingness to travel as required</li></ul>Job Conditions:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <ul><li>Both office environment and occasionally manufacturing/factory environment</li><li>Subject to noise and temperature changes</li></ul>Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.</li><li>The employee is occasionally required to stand and walk.</li><li>The employee must frequently lift and/or move up to 10 pounds.</li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED Apply Now <h4>Other details</h4><ul><li> Job Family Sales</li><li> Pay Type Salary</li></ul>

Regional Business Manager - California

78 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position PurposeReporting directly to Senior Procurement Manager, the role is responsible for working with production component and critical indirect suppliers in order to sustain a level of operational performance that satisfies business expectations. As such, the role is primarily responsible for the continuous improvement of Quality, Capability, Warranty and Delivery with the supply base. A key element of the role is therefore to ensure the timely and robust resolution to escalated problems relating to the above and to ensure a ‘Right First Time’ approach to NPIP is adopted and achieved.Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Supplier Performance &amp; Delivery: Assess and drive an improvement program with a group of nominated suppliers to help them reach and maintain the required level of performance. <ul><li>Support the Group Quality Vision with regards to incoming material targets and supplier performance. </li><li>Drive improvement in supplier Quality &amp; Warranty performance. </li><li>Support the closure of all supplier Quality and Warranty concerns that are escalated. </li><li>Support machine specific improvement program that supports Quality objectives and closes current product PCM’s. </li><li>Ensure that all supplier Delivery and Capacity concerns being escalated are closed to achieve satisfactory resolutions. </li><li>Work with the critical suppliers to ensure their capability is proven and action plans are all in place.</li><li>Report a set of transparent Key Performance Indicators with regards to the supply base performance. </li><li>Mitigate potential risk to the business as a consequence of poor performing suppliers. </li><li>Support key category process audits to identify and mitigate risk and ensure compliance to JCB standards.</li></ul></li><li>New Product Introduction: Lead the Product Launch Activity for nominated parts to ensure a timely and effective launch of new machines. <ul><li>Lead the Launch Readiness activity to ensure that an appropriate program is in place, executed and reported. </li><li>Create and publish a reporting mechanism to track the launch activity taking place. </li><li>Manage escalations relating to late readiness or late approval of parts required for NPIP programs. </li><li>Ensure that there is an effective communication program in place for systemic issues discovered within the supply base. </li><li>Manage PCM closures in line with the timing requirements of the program. </li><li>Audit any new suppliers, new manufacturing locations and / or any new processes being introduced as part of the NPIP program.</li></ul></li><li>Relationship Management: To provide an operational interface between JCB Business Units and JCB external component supply base, in relation to bought-out commodities. <ul><li>Build relationships at appropriate levels within the organization to support the effective closure of any escalated quality or delivery issues. </li><li>Work closely with the plants and service teams to improve the overall Supplier Quality performance within JCB. </li><li>Develop relevant relationships with key contacts within the supply base to facilitate unplanned supplier visits. </li><li>Develop external relationships that will influence the supplier decision making process and ensure priority responses. </li><li>Work with the NPIP teams to identify and mitigate potential disruption to builds. </li><li>Work with the Group Purchasing Sustainability Champion and support relevant Sustainability &amp; Environmental initiatives.</li></ul></li><li>Teamwork &amp; Self Development: Shares best practice and lessons learned with peers to support others with objectives whilst driving personal development plan.<ul><li>Ensure that there is effective communication between all Supplier Development Engineers. </li><li>Provide advice and support to commercial teams with regards to supplier performance and capability. </li><li>Understands the business performance requirements and effectively communicates to the supply base. </li><li>Circulates PCM’s and / or visit reports promptly following visits and take ownership in closing out all issues. </li><li>Drives their personal development.</li><li>Ensures adherence to and understanding of Purchasing policies and procedures. </li><li>Collaborate with Lean activity in order to support financial initiatives.</li></ul></li></ul>Minimum Qualifications <ul><li>3-5 years relevant experience of an equivalent role within a manufacturing environment. </li><li>Holding and building senior relationships within a global / matrix organization. </li><li>Graduate calibre in manufacturing or engineering, with particular emphasis on quality management, materials management, and lean manufacturing. </li><li>Preferably with professional qualifications – Six sigma certification to Green Belt level is preferred.</li></ul>Preferred Qualifications<ul><li>Total quality management.</li><li>Lean manufacturing process / systems. </li><li>New product introduction experience. </li><li>Advanced product quality planning. </li><li>Production parts approval process. </li><li>8D Problem solving.</li></ul>Knowledge, Skills, Abilities&nbsp;&amp; Competencies<ul><li>Proven change and project management skills</li><li>Strong interpersonal communication skills</li><li>Conflict resolution skills</li><li>Influential dexterity </li><li>Proficient in Microsoft Office software </li><li>Comfortable in an in-person office environment</li><li>Technical competence is a plus</li><li>Must be customer service oriented, flexible, and have a high energy level</li><li>Must have excellent follow-through skills </li><li>Must have a professional, polished, and sophisticated demeanor and be comfortable in most social settings</li><li>Must be open to domestic and international travel</li><li>Desire and proven ability to learn and grow </li></ul>Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. </li><li>The employee is occasionally required to stand and walk. </li><li>The employee must frequently lift and/or move up to 10 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED Apply Now <h4>Other details</h4><ul><li> Job Family Supply Chain</li><li> Pay Type Salary</li></ul>

Supplier Development Engineer

Gold Coast JCB is the JCB dealer for southeast FL with a strong commitment to be the best service department in the area. We are looking for Technicians that want to grow their careers with a company that will support them and be proud of. Seeking a Mobile Construction Equipment Technician/Mechanic with strong diagnostic skills who can easily communicate with customers. Come grow with us.At JCB, we stand behind our products – and our name.Position PurposeReporting to the Service Manager, the Service Field Technician is responsible for diagnosing, repairing and maintaining various types of heavy machinery, aerial equipment, generators, and other equipment for construction, industrial, agricultural and government applications. Always providing the best customer service possible by focusing on customer uptime, utilizing Gold Coast JCB unique abilities&nbsp;as JCB authorized dealer in the territory.Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li><ul><li>Drive to and from customer jobsites or facilities on a company service truck, to perform services on the field.</li><li>Complete and turn in reports that capture all time and work completed, with clear notes.</li><li>Provide diagnostic analysis, repair, or preventive maintenance for customer and company machines.</li><li>Assist and work with other technicians on complicated jobs and when required.</li><li>Ability to mentor, teach and advice other technicians.</li><li>Complete in shop or on-site system audits and evaluations on machines.</li><li>Assists with customers product clinics, field days, and related promotional events as needed.</li><li>Review work orders for completeness and accuracy, for Service Manager to be able to close and process billing.</li><li>Keep Service Department tools, equipment and company vehicles in good working and safe conditions.</li><li>Practice and adhere to all safety policies and training.</li><li>Maintain a clean and professional image according to JCB and Gold Coast JCB standards.</li><li>Conduct business in alignment with company’s Mission, Vision, and Core Values.</li></ul></li></ul>Minimum Qualifications <ul><li><ul><li>College degree in Diesel or Technical related field.<ul><li>Will consider equivalent work experience in lieu of educational qualifications.</li></ul></li><li>10+ years of experience as Service Technician or similar position, in a heavy machinery, truck, or diesel engine industry, with proven track record.</li><li>Strong written and verbal communications skills.</li><li>Knowledge of heavy machinery, truck or diesel engine industries.</li><li>Strong computer skills to perform diagnostics, complete and submit reports, etc.</li><li>Ability to travel.</li><li>Ability to lift up to 75 pounds.</li></ul></li></ul>Preferred Qualifications<ul><li>Bilingual: English/Spanish</li></ul>Knowledge, Skills, Abilities&nbsp;&amp; Competencies<ul><li>Proficient in Microsoft Office software</li><li>Comfortable in an in-person office environment</li><li>Technical competence is a plus</li><li>Must be customer service oriented, flexible, and have a high energy level</li><li>Must have excellent follow-through skills</li><li>Must have a professional, polished, and sophisticated demeanor and be comfortable in most social settings</li><li>Must be open to domestic and international travel</li><li>Desire and proven ability to learn and grow</li></ul>Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li><ul><li>Ability to stand and walk with frequent lifting, guiding and/or carrying of lightweight materials and equipment for up to 12 hours.</li><li>Ability to twist upper body frequently, bend at waist, kneel, crouch and negotiate uneven surfaces.</li><li>Able to lift up to 75 pounds * Use hands, arms and legs fully; grasp, manipulate and assemble small to large objects with the aid of forklifts or cranes as needed; see and hear well. Must be able to hear well with or without aid.</li><li>Good hand eye coordination.</li><li>Communicate by speech and hearing in person at a basic English and Spanish proficiency.</li></ul></li></ul>Gold Coast JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. Gold Coast JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED Apply Now <h4>Other details</h4><ul><li> Job Family Customer Service</li><li> Pay Type Hourly</li></ul>

Gold Coast JCB - Field Service Technician - Miami

Position PurposeThis position is responsible for JCB product development, pricing, training, market strategy and marketing communications to support the growth of the product line’s sales volume in North America.&nbsp; Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Partnering with our factory-based Product and Engineering Teams to provide target product specifications and product features for completion of current and future product development of the product line</li><li>Define overall strategy, product roadmap and technical/feature specifications for new products based on long-term product vision, user needs, technical and market trends, and platform capabilities</li><li>Demonstrated ability in crafting &amp; developing compelling audience-specific messages and tools (videos, customer success stories, presentations, demos, how to guides etc.), to be used on the web, events and in campaigns </li><li>Provide on-going product support to dealer and direct sales teams </li><li>Gather comprehensive voice of customer analysis to support product development activities</li><li>Coordinate product development activities with engineering teams </li><li>Track and communicate competitor product activity and product trends to division and regional sales teams</li><li>Maintain competitive data files on pricing and market share</li><li>Identify new market opportunities and develop new and/or improved products to satisfy this market gap</li><li>Create and conduct sales training seminars and demonstrations </li><li>Liaise with the Product Support team to raise customer satisfaction levels</li><li>Ensure that products are priced competitively and in a way that will maximize profit opportunities for the JCB Group and the North American dealers</li><li>Develop materials and plans for inclusion in the Product Information Book</li><li>Coordinate with the Marketing Department to create marketing materials</li><li>Develop and maintain SAP sales configuration system</li><li>Attend relevant shows and conventions</li><li>Manage and nurture any direct reports.</li><li>Travel is required, expect up to 50%.</li></ul>Minimum Qualifications <ul><li>Experience with Construction Equipment, ideally excavators and wheel loaders.</li><li>BA in Business, B. Engineering or similar </li><li>4 + years sales, product marketing, engineering and/or customer support experience in the industry or similar</li><li>Must pass any drug screens, background checks and pre-employment tests as applicable.</li><li>Valid US Driving License.</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Proven success in analyzing and forecasting trends</li><li>Strategic mindset with excellent analytical and conceptual skills</li><li>Strong relationship management skills</li><li>Solid interpersonal skills; written, verbal and listening</li><li>Strong process understanding in product and sales development</li><li>Ability to effectively manage and maintain peer and business relationships with a high degree of integrity and trust</li><li>Ability to motivate others and drive for results</li><li>Strong oral and written communication skills</li><li>Individual should be a self-starter and internally motivated</li><li>Effective project management skills</li><li>Ability to understand and analyze business requirements and convert them into marketing specifications and solutions</li></ul>Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. </li><li>The employee is occasionally required to stand and walk. </li><li>The employee must frequently lift and/or move up to 10 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li><li>Climb in and out of construction equipment in a safe manner.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED Apply Now <h4>Other details</h4><ul><li> Job Family Management</li><li> Pay Type Salary</li></ul>

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