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"At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive."We are hiring new Call Center Representatives!This is a permanent position with a flexible schedule.Position Purpose: Takes incoming customer calls, places orders and answers questions; striving for total satisfaction with each customer.We offer:<ul><li>Extraordinary employee experience</li><li>Flexible schedule</li><li>Work from home in Costa Rica</li><li>Fitness subsidy</li><li>Education subsidy</li><li>Outdoor days (paid days to enjoy outdoor activities)</li><li>L.L.Bean products employee discount</li><li>Asociación solidarista</li><li>Life and medical insurance</li><li>Company doctor</li></ul>About you:<ul><li>English Level: C1 (advanced verbal and written)</li><li>Strong listening skills</li><li>Customer Service oriented (respectful, friendly, proactive, courteous, etc)</li><li>High attention to detail</li><li>Ability to make decisions quickly</li><li>No specific career is required</li><li>No experience required (Call Center experience is a plus)</li></ul>About the role:<ul><li>Responsible for answering incoming customer calls, taking orders, utilizing company policies and resources to solve customer issues, and directing calls to the managerial team when necessary.</li><li>Our Call Center Representatives are the first point of contact for customers’ product concerns</li><li>Engages with customers and is always ready to offer information on merchandise and services.</li></ul><h4>This is a CR-based position. To be considered, please be aware that you must be currently authorized to work in Costa Rica.</h4>"If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! &nbsp; At L.L.Bean, we believe the outdoors brings out the best in all of us.&nbsp; We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote diversity, equity, inclusion, and sustainability."

L.L. Bean

Call Center Representatives

"At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive."Position Purpose: Responsible for the assessment and selection of talent. Supports branding initiatives to attract the best talent. Develops sourcing strategies and partners with hiring manager to assess and select the best talent.Position based in Costa Rica - To be hired in January 2025.We offer:<ul><li>Extraordinary employee experience</li><li>Work from home in Costa Rica</li><li>Fitness subsidy</li><li>Flexible schedule</li><li>L.L.Bean products employee discount</li><li>Company doctor</li><li>Tuition reimbursement</li><li>Outdoor days (paid days to enjoy outdoor activities)</li><li>Asociación solidarista</li><li>Life and medical insurance (including dental plan)</li></ul> About the role: <ul><li>Execute a full cycle recruiting strategy: source, recruit, apply tests, interview, coordinate and close a variety of different roles across multiple teams and levels (technical and/or low to mid-level professional).</li><li>Works closely with hiring manager to develop efficient and effective sourcing strategies.</li><li>Compile and analyze data indicating the relative strengths across L.L. Bean’s internal pool.</li><li>Source active and passive candidates from various resources, including, direct sourcing, employee referrals, traditional media, job fairs, and internet job boards.</li><li>Understands talents needed and effectively assesses skills and abilities of applicants for open positions. Ensures successful placements right person, right talent, right job.</li><li>Identifies and maintains relationships with a variety of prospective candidates for consideration for future LLB hiring needs.</li><li>Accountable for keeping the Applicant Tracking System (Workday) updated.</li><li>Gathers and analyzes recruiting measurement data to ensure success of recruiting strategies and efforts. Determines necessary adjustments.</li><li>Makes recruiting processes reports such as time to fill and other, as needed.</li><li>Involves other HR partners as appropriate in issues or information identified during course of recruiting efforts.</li><li>Builds and maintains alliances with universities and other potential sourcing entities.</li><li>Actively partners with internal and/or external colleagues on talent management initiatives. Continually look for enhancements or opportunities for alignment and improvements in our talent management process.</li><li>Conducts new hire orientation sessions.</li><li>Supports other projects as needed.</li><li>Document processes as needed.</li></ul>About you: Education Level: 4-Year Bachelor’s degree in Business Administration, Human Resources, Psychology, or Industrial Engineering. Years of Experience: 1+ year in Recruiting activities.English Level: Advanced (C1) Skills and Qualifications: <ul><li>Basic knowledge in recruiting technologies and social media.</li><li>Understand how to leverage technology in the recruiting process.</li><li>Strong interpersonal and relationship building skills.</li><li>Strong attention to detail. </li><li>Strong time management and organization skills.</li><li>Customer service oriented.</li><li>Good consulting, negotiation and influencing skills.</li><li>Team player who works effectively in a collaborative environment.</li><li>Good problem-solving skills.</li><li>Honesty and trustworthy.</li><li>Ability to manage confidential and sensitive employee information.</li><li>Good listening skills. </li><li>Good written and verbal skills. Able to clearly articulate the business and talent needs and match candidate interests.</li></ul>"If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! &nbsp; At L.L.Bean, we believe the outdoors brings out the best in all of us.&nbsp; We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote diversity, equity, inclusion, and sustainability."

Jr. Talent Acquisition Specialist

"At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive."L.L.Bean is searching for an Associate Store Manager, Head of Visual Merchandising &amp; Apparel, to lead the opening and future success of our NEWEST RETAIL STORE coming to University Town Center in Sarasota, Florida. This store is targeted to open Spring 2025.This highly important role brings the L.L.Bean brand to life through compelling merchandise presentations and visual execution across the entire store. This Associate Store Manager of Visual Merchandising drives department performance through quick reaction to business performance, ensures delivery of the legendary L.L.Bean customer experience for an outdoor lifestyle concept retail store, and promotes the company's core values of Outdoor Heritage, Integrity, Service, Respect, Perseverance and Safe and Healthy Living to ensure the integrity of the brand, culture and mission of L.L.Bean is upheld at all times.<ul><li>Store Sales Volume: $4-6M </li></ul> Responsibilities: <ul><li>Delivers legendary world-class customer service.</li><li>Responsible for operational execution in the stores following known SOPs</li><li>Leads price changes, replenishment, floor-set changes and visual, promotional and marketing initiatives.</li><li>Oversees execution of multi-channel services ensuring execution that delivers top notch customer service</li><li>Recommends hiring plans and strategies.</li><li>Helps recruit, hire, train and develop talent for the stores</li><li>Addresses employee issues/conflicts and provides feedback, coaching and developmental opportunities.</li><li>Leads and executes compliance with Loss Prevention policies and procedures.</li></ul> Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels. Education Level: 2-Year Associates Degree Years of Experience: 3+ Skills and Qualifications: <ul><li>Associate's degree or equivalent with at least 3+ years of retail management experience in relevant traffic and volume Retailer</li><li>Leadership experience with an apparel retailer is a must</li><li>Experience in all aspects of Retail leadership, service, operations and visual merchandising</li><li>Strong business acumen with the ability to achieve sales and service goals</li><li>Proven leadership skills with the capability of developing and motivating employees</li><li>Established time management and organizational skills</li><li>Demonstrated interpersonal, written and verbal communication skills</li><li>Capable of building strong partnerships and working collaboratively to achieve goals</li><li>Ability to maintain a high level of enthusiasm, motivation and a positive attitude</li><li>Ability to work a flexible schedule including nights, weekends and holidays</li></ul>L.L.Bean is for everyone. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome - here and in the outdoors."If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! &nbsp; At L.L.Bean, we believe the outdoors brings out the best in all of us.&nbsp; We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote diversity, equity, inclusion, and sustainability."

Retail Associate Store Manager - Head of Visual Merchandising & Apparel - NEW Store Opening, Sarasota Florida!

"At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive."L.L.Bean is searching for a Retail Store Manager to lead the opening and future success of our NEWEST RETAIL STORE coming to University Town Center in Sarasota, Florida. This store is targeted to open Spring 2025.This highly important role is responsible for driving business results, develops talent and ensures delivery of the legendary L.L.Bean customer experience for the outdoor lifestyle concept. The Store Manager communicates and drives Retail strategic initiatives, is accountable for P &amp; L performance for the assigned store, and promotes the company's core values of Outdoors Heritage, Integrity, Service, Respect, Perseverance and Safe and Healthy Living to ensure the integrity of the brand, culture and mission of L.L.Bean is upheld at all times.<ul><li>Store Sales Volume: $4-6 Million</li></ul>Responsibilities: Drives business results in assigned store<ul><li>Sets clear direction and communicates consistent priorities.</li><li>Inspires and guides team(s) to reach goals and achieve objectives.</li><li>Leverages and assigns resources (payroll, expenses, people) to meet goals.</li><li>Creates a disciplined culture focused on excellence in execution.</li><li>Ensures adherence to all standard operating procedures, including Human Resource Management, Loss Prevention, and Safety.</li><li>Ensures asset protection and supply control contributing to profit and loss management.</li><li>Takes personal accountability for individual results and team decisions.</li></ul> Develops talent in assigned store<ul><li>Sets high standards and clear accountability.</li><li>Develops team to deliver legendary customer service in support of L.L. Bean's Golden Rule and Guarantee.</li><li>Fosters a deep connection between the team and the brand.</li><li>Objectively and accurately assess talent.</li><li>Provides frequent and comprehensive performance feedback (written and verbal).</li><li>Seizes the opportunity to highlight the achievement of others.</li><li>Ensures all leaders address underperformance with urgency and appropriate partnerships.</li><li>Identifies high-potential employees and offers challenging assignments as part of their succession planning and development.</li></ul> Delivers the L.L. Bean customer experience in assigned store<ul><li>Drives the elevation of GUIDE / Manager On Duty behaviors.</li><li>Holds self and others accountable to L.L. Bean's Golden Rule and Guarantee.</li><li>Ensures store actively promotes Learn, Try, Buy and Enjoy concept through outdoor discovery school walk-on adventures, clinics and demonstrations.</li><li>Uses customer feedback to influence changes that enhance the customer experience.</li><li>Identifies and influences improvements in visual presentation to maximize profitability and results.</li><li>Holds self and others accountable for visual presentation standards.</li></ul> Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels. Education Level: 2-Year Associates Degree Years of Experience: 5+ Skills and Qualifications:<ul><li>Minimum 5+ years experience as a store manager in relevant traffic, volume and unit intensity location</li><li>Demonstrated critical leadership behaviors of being strategic and innovative</li><li>Leadership experience with an apparel retailer is a must</li><li>Strong business acumen with the ability to achieve sales and service goals</li><li>Proven leadership skills with the ability to develop and motivate employees</li><li>Established time management and organizational skills</li><li>Established interpersonal, written and verbal communication skills</li><li>Ability to build strong partnerships and work collaboratively to achieve goals</li><li>Ability to balance growth and tradition</li><li>Ability to travel occasionally between stores and outside of state if necessary</li></ul>L.L.Bean is for everyone. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome - here and in the outdoors."If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! &nbsp; At L.L.Bean, we believe the outdoors brings out the best in all of us.&nbsp; We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote diversity, equity, inclusion, and sustainability."

Retail Store Manager - NEW Store Opening, Sarasota Florida!

"At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive."Position Purpose:• Leadership and coordination of the work executed for a team of:<ul><li>Accounts Receivable analysts responsible for maintaining customer accounts and records related to various accounts receivable functions. </li><li>Credit &amp; Collections analysts responsible for analyzing &amp; maintaining credit approvals and communicatingcredit decisions to customers.</li><li>Sales Audit and Accounts Receivable analysts responsible for reviewing sales data and detecting errors that may be due to fraud, technology breakdowns or accounting inaccuracies in the retail/outlet stores.</li></ul>• Coordinates capacity and workflow related to general accounts receivable &amp; accounts payable activities, assigning work to the team.• Reviews work, verifies and approves financial transactions according to established procedures.• Interacts directly with L.L. Bean customers and Customer Satisfaction personnel to address elevated service problems with customer accounts.&nbsp;We offer:<ul><li>Extraordinary employee experience</li><li>Work from home in Costa Rica</li><li>Fitness subsidy</li><li>Flexible schedule</li><li>L.L.Bean products employee discount</li><li>Company doctor</li><li>Tuition reimbursement</li><li>Outdoor days (paid days to enjoy outdoor activities)</li><li>Asociación solidarista</li><li>Life and medical insurance (including dental plan)</li></ul>About the role:<ul><li>Assume responsibility for coordination of the Accounts Receivableprocessing.</li><li>Plan workflow to ensure that payments, financial adjustments, discount requests, billing requests management reporting are processed in an accurate and timely manner.</li><li>Audit Accounts Receivable analysts work to ensure transactions are processed completely and accurately.</li><li>Regularly review the aging of accounts receivable balances.</li><li>Assist with monthly status reports, closing and related fiscal and tax audits.</li><li>Assist in the solution of high complex issues related to all retail/outlet stores daily sales and daily bank deposits.  </li><li>Help to design and maintain reports that provide reliable information to support business processes and decision-making around the retail/outlet stores daily sales and daily bank deposits.</li><li>Review daily reports, including but not limited to: financial summaries, error reports, void reports and control reports.</li><li>Work directly with retail/outlet store management and IT personnel to resolve all sales and cash issues.</li><li>Maintain procedures concerning credit approval on corporate accounts.</li><li>Analyze corporate requests and usage of credit information services.</li><li>Evaluate credit report volumes and make recommendations for credit reporting services.</li><li>Team Player and steps in to manage excess work and act as backup to cover team resource gaps as needed it.</li><li>Make recommendations to improve existing procedures/processes based on best practices, standardization, models, new concepts and ideas.</li><li>Updates and improves existing reports to maximize usefulness and accuracy of data.</li><li>Manage the Accounts Receivable e-mail account, distributing the work into the team and replying to general issues not assigned to a specific role.</li><li>Being the owner to run the Process Management Model in the AR Team</li><li>Participates in ad hoc projects and analysis as requested. </li><li>Direct leadership of the AR Team Members (including performance evaluations, feedback, performance guidance,etc)</li><li>Internal Mobility Management:Facilitate internal transfers and promotions and support employee career development and succession planning.</li><li>Maintain and update the SharePoint AR page, ensuring all content is accurate, relevant, and accessible to team members.</li></ul>Performance Expectations:<ul><li>Demonstrate advanced communication skills and provide exceptional customer service to business partners and customers. Be able to identify priorities of requests; respond in a prompt and accurate way to requests or questions from customers. </li><li>Communicate issues/concerns to leaders in a timely matter.</li><li>Ability to mine, analyze and present data to support informed decision making</li><li>Constantly question the status quo and provide suggestions to improve existing processes.</li><li>Actively provide guidance and support to other analysts.</li><li>Demonstrate the required level of proficiency for the key competencies for the position.</li><li>Demonstrate Integrity and Commitment values to achieve results.</li></ul>About you:Education level:&nbsp;Bachelor degree in Accounting, Finance, Business Administration or related field.Minimums years of experience in leadership:&nbsp;2-3 years of experience in related fields.English level:&nbsp;Advanced (C1)Qualifications and skills:<ul><li>Microsoft Office (primarily Excel) – Advanced</li><li>Attention to Detail - Advanced</li><li>Results Oriented - Advanced</li><li>Innovation and Continuous Improvement mindset - Advanced</li><li>Customer Focus - Advanced</li><li>Learning agility - Advanced</li><li>Self-development and learning desire - Advanced</li><li>Team Player - Advanced</li><li>Technical Skills - Advanced</li><li>Analytical skills - Advanced</li><li>Communication Skills - Advanced</li><li>Problem Solving - Advanced</li><li>Decision making - Intermediate</li><li>Business Knowledge - Intermediate</li><li>Mentoring – Intermediate</li><li>Nice to have: Procure-to-Pay, Order-to-Cash and SAP process experience (Finance modules)</li></ul>"If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! &nbsp; At L.L.Bean, we believe the outdoors brings out the best in all of us.&nbsp; We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote diversity, equity, inclusion, and sustainability."

Accounts Receivable Team Leader

"At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive."Our Tuscan Village Retail store is currently searching for a Customer Experience Store Team Leader/Events to join their team.Position Purpose: Drives business results, directs team talent, supports store leadership team and ensures delivery of the legendary L.L.Bean customer experience within an outdoor lifestyle concept retail store. Promotes the company's core values of Outdoor Heritage, Integrity, Service, Respect, Perseverance and Safe and Healthy Living to ensure the integrity of the brand, culture and mission of L.L.Bean is upheld at all times.&nbsp;Represent the company as a brand ambassador Experiential Marketing events . Oversees and coordinating bringing a compelling outdoor lifestyle experience within the Tuscan Village to life. Connect the visual aesthetic of the Store, Events and Outdoor Discovery School in to one cohesive expression. Work collaboratively with home office, Visual, Experiential Marketing, and ODS partners to gain alignment. Responsibilities:Customer Experience:<ul><li>Models and fosters an environment where service is the top priority. Enthusiastically seeks opportunities to convert every customer that enters the store continually striving to drive sales and brand loyalty through great service. Rallies the rep team towards the same objectives.</li><li>Acts as a Leader on Duty as scheduled to drive conversion and sales.</li><li>Leverages business reports including Qualtrics, variance reporting, and merch group sales to analyze trends, understand wins and identify opportunities. Builds compelling actions to enhance customer loyalty and improve service metrics through introspective business analysis and strong acumen skills.</li><li>Executes and implements all recognition programs including living the legend efforts, in store contests, etc.</li><li>Reviews all forward-looking business events (holidays, promotional weekends, market trends).</li><li>Develops meaningful activations and selling efforts to drive even greater sales results.</li><li>Ensures that the sales floor is full, and all sizes are represented by performing regular size audits.</li><li>Ensures the highest level of fitting room service is occurring driving conversion and UPT.</li><li>This is a support role under the People area of responsibility for stores.</li><li>Develops and delivers exciting and engaging-store activations, clinics and demonstrations with an emphasis on Learn, Try, Buy and Enjoy principles.</li><li>Drive ODP participation for paid programming, unpaid programming / in-store activations, community engagement events and any mobile or experiential marketing events in market through creative outreach and local marketing events.</li><li>Markets in-store / in-mall activations through ODP in store and online calendar, store's Facebook page, and chalkboards.</li><li>May assist in the interviewing process and provide input into hiring decisions.</li><li>Act as training lead for store when assigned.&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>Training:<ul><li>Supports and trains associates, communicating standards and processes, company policies and procedures</li><li>Has a passion for learning and sharing product knowledge as a tool to build the sale and increase customer loyalty.</li><li>Delivers GUIDE training for new hires as well as ongoing GUIDE training efforts for year-round team members in conjunction with the exempt leader team. Ensures all guides are performing at a high level and 30-day/ongoing assessments are completed.</li><li>Supports, directs, and develops store champions (buddies) and experts.</li><li>Facilitates all new hire product training modules for store or area of responsibility and develops a strategy and execution plan for delivering all seasonal product training materials.</li><li>Maintains and manages all employee facing communication including break room messaging, and communication boards. Ensures start up meeting are occurring, and that content is compelling and inspiring.</li><li>Models L.L.Bean’s values of diversity, equity, and inclusion in hiring practices. </li><li>Fosters an inclusive work environment by seeking team members’ perspectives, actively listening to others' opinions and experiences, and modeling and encouraging respectful communication among the team.&nbsp;</li><li>Works collaboratively and respectfully with team members and customers from different backgrounds and cultures.&nbsp; </li></ul>Total Store Accountability:<ul><li>Aids in the achievement of all financial measures as well as area specific metrics.</li><li>Key holder as required serving as a potential opener/closer for the store.</li><li>Prepares &amp; communicates daily task responsibilities to staff. Leverages knowledge and strengths to foster growth and development of the team</li><li>Recommends adjustment to staffing levels/schedules to meet work requirements.</li><li>Address and respond to employee issues/conflicts related to day to day operations within defined parameters in accordance with company policies and procedures under direction of supervisor.</li><li>Provides in the moment input, feedback, and coaching. If performance concerns exist, hands off to store management for performance management process</li><li>Contributes to Peak planning preparation and readiness.&nbsp;</li><li>Leverages knowledge and strengths to foster growth and development of the team.</li><li>Expense management ownership ensuring proper use of resources and adherence to budgetary guidelines with a focus on payroll management.</li><li>Is an active participant in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.</li><li>As assigned:<ul><li>Maintains the cash office per policy ensuring proper signatures, accurate reconciliation, and general organization is achieved.&nbsp;</li><li>Ensure the service hub is fully stocked, free of clutter, and operating effectively.&nbsp;</li><li>Accountable for cashier execution and efficiency with a focus on service delivery.</li></ul></li></ul>Store Events:<ul><li>Oversee and direct flawless execution of store events.</li><li>Be in tune with other Retail, Events and Tuscan Village initiatives.</li><li>Lead the recruitment, training, development and performance of our Sales Reps who will support the events and outdoor experiences.</li><li>Plan effective event schedules that deliver on all experiential initiatives.</li><li>Create comprehensive plan documents to communicate amplification plans well in advance of activities or campaigns</li><li>Maintains a thorough knowledge and understanding of event and tour messaging, goals, and purpose</li><li>Oversee local grass roots marketing of Events and outdoor activities in the community through social media.</li><li>Ensure compliance in execution of our customer communication strategy related to Events and activities within the store location and Tuscan Village plaza.</li><li>Perform additional related responsibilities as requested.</li><li>Know and follow all safety rules and procedures. Report any unsafe working conditions to leader.</li></ul> Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels. Education Level: 2-Year Associates Degree Years of Experience: 2+ Skills and Qualifications:<ul><li>Associate degree or equivalent with at least 2 plus years of retail experience in relevant retailer</li><li>High level of comfort dealing with external contacts and developing strong internal relationship</li><li>Excellent organizational and time management skills</li><li>Systems knowledge (POS, Word, Excel) and comfort with social media platforms</li><li>Capability to build strong partnerships and to work collaboratively to achieve goals</li><li>Ability to inspire and motivate others</li><li>Ability to maintain a high level of enthusiasm and a positive attitude</li><li>Has experience recruiting, implementing, and practicing diversity, equity and inclusion in their store environment.</li><li>Demonstrated capacity for collaborative work in a retail environment, is adept at serving customers from diverse backgrounds.&nbsp;</li><li>Demonstrated interpersonal, written and verbal communication skills</li><li>Ability to work a flexible schedule including nights, weekends and holidays</li><li>Mobility and desire to relocate a plus</li></ul>"If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! &nbsp; At L.L.Bean, we believe the outdoors brings out the best in all of us.&nbsp; We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote diversity, equity, inclusion, and sustainability."

Store Team Leader - Retail Customer Experience/Events

"At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive."L.L.Bean is searching for an Outlet Store Manager to lead the opening and future success of our NEWEST OUTLET STORE coming to Mariner Way in Biddeford, Maine. This store is targeted to open Spring 2025.Position Purpose: &nbsp;Provides leadership and direction to the Outlet store team to achieve store goals and align with corporate and divisional strategies. Accountable for achieving Sales and Operating Contribution goals.Drives business results, develops talent and ensures delivery of the legendary L.L.Bean customer experience for assigned outdoor lifestyle concept retail store. Communicates and drives Retail strategic initiatives. Accountable for P &amp; L performance for assigned store. Promotes the company's core values of Outdoors Heritage, Integrity, Service, Respect, Perseverance and Safe and Healthy Living to ensure the integrity of the brand, culture and mission of L.L.Bean is upheld at all times.<ul><li>Store Sales Volume: $5-7 Million</li></ul>Responsibilities:&nbsp; Manages Assigned Personnel<ul><li>Makes and reviews employment decisions and recommendations.</li><li>Establishes performance objectives.&nbsp;</li><li>Assigns, directs and monitors work and appraises performance.</li><li>Coaches and develops employees in job-related skills through work assignments, direct training and regular feedback, both positive and developmental.</li><li>Recommends and administers wages and salaries.</li><li>Resolves routine personnel problems, following company policies and procedures.</li><li>Assists employees in identifying personal development and career needs and assessing available resources. Provides guidance&nbsp;and support.</li><li>Communicates and monitors adherence to company policies, procedures and programs.</li><li>Prepares, maintains and updates personnel records.</li><li>Reviews and updates job descriptions, organizational structure and staffing levels. Oversees the maintenance and updating of related records.</li><li>Ensures work areas meet all appropriate health and safety standards.</li><li>Minimizes risks of work-related injuries and illnesses and associated costs, including lost work time.</li><li>Facilitates on-boarding of new employees.</li><li>Models L.L.Bean’s values of diversity, equity, and inclusion in hiring practices. </li><li>Fosters an inclusive work environment by seeking team members’ perspectives, actively listening to others' opinions and experiences, and modeling and encouraging respectful communication among the team.&nbsp;</li><li>Works collaboratively and respectfully with team members and customers from different backgrounds and cultures.&nbsp; </li></ul> Operations Leadership<ul><li>Holds store team and self accountable for executing corporate and divisional strategies and directives, including merchandising, loss prevention, safety, operations and human resources, through consistent follow-up, feedback and clear communication&nbsp;of objectives.</li><li>Motivates and inspires store team to achieve and exceed goals though analyzing processes and problem solving.</li><li>Recruits, hires, and develops store team through coaching and feedback.</li><li>Ensures all store performance management processes and policies are adhered to.</li><li>Establishes store priorities to ensure maximum productivity and customer service goals are achieved daily.</li><li>Partners with and provides feedback to District Manager on store and personnel needs and issues on a consistent basis.</li><li>Fosters positive and productive working relationships with VP/Unit Leader, District Manager, Home Office and all other&nbsp;areas of the company. Assists with projects and provides feedback as needed.</li><li>Oversees visual merchandising in store.</li><li>Resolves customer service issues.</li><li>Schedules self and store staff.</li><li>Accountable for achieving store expense goals &amp; contributes to budget planning.&nbsp;&nbsp;&nbsp;</li><li>Accountable for achieving Sales and Operating Contribution goals.</li></ul> Performs additional related duties as requested. Health and Safety Requirement:&nbsp; Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels. Education Level:&nbsp;2-Year Associates Degree Years of Experience:&nbsp;3+ years Skills and Qualifications:&nbsp;&nbsp;<ul><li>Demonstrated leadership skills</li><li>Strong store merchandising skills</li><li>Working knowledge of stores' operations, policies and procedures&nbsp;</li><li>Has experience recruiting, implementing, and practicing diversity, equity and inclusion in their store environment.&nbsp;</li><li>Demonstrated capacity for collaborative work in a retail environment, is adept at serving customers from diverse backgrounds.&nbsp;</li><li>Analytical and problem-solving skills</li><li>Ability to handle confidential information</li><li>Ability to multi-task</li><li>Strong time management skills</li><li>Strong computer and systems knowledge (Word, Excel, PowerPoint, registers and back-of-house systems)&nbsp;&nbsp;</li></ul>"If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! &nbsp; At L.L.Bean, we believe the outdoors brings out the best in all of us.&nbsp; We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote diversity, equity, inclusion, and sustainability."

Outlet Store Manager - NEW Store Opening Biddeford, Maine!

"At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive."L.L.Bean is searching for an Outlet Associate Store Manager for the opening and future success of our NEWEST OUTLET STORE coming to Mariner Way in Biddeford, Maine. This store is targeted to open Spring 2025.Position Purpose: Assists the Outlet Store Manager in providing leadership and direction to Outlet store team to achieve store goals and corporate and division strategies. Provides a sales floor focus that drives sales by delivering world class service. Models and communicates core values and retail strategies to store staff. Establishes visual merchandising standards. Oversees product receiving, processing, replenishment &amp; display.<ul><li>Store Sales Volume: $5-7 Million</li></ul> Responsibilities: Supervises Assigned Personnel<ul><li>Makes employment decisions/recommendations.</li><li>Establishes performance objectives, assigns and directs work, monitors work and appraises performance.</li><li>Coaches and develops employees in job related skills through work assignment, direct training and regular feedback, both positive and negative.</li><li>Administers/recommends wages and salaries.</li><li>Resolves routine personnel problems following company policies and procedures.</li><li>Assists employees in identifying personal development needs and assessing available resources.</li><li>Communicates company policies and procedures.</li><li>Monitors and adjusts staffing levels to meet work requirements.</li><li>Prepares, maintains and updates personnel records.</li><li>Reduces work related injuries and illnesses and associated lost work time.</li><li>Facilitates on-boarding of new employees.</li><li>Models L.L.Bean’s values of diversity, equity, and inclusion in hiring practices. </li><li>Fosters an inclusive work environment by seeking team members’ perspectives, actively listening to others' opinions and experiences, and modeling and encouraging respectful communication among the team.&nbsp;</li><li>Works collaboratively and respectfully with team members and customers from different backgrounds and cultures.&nbsp; </li></ul> Store Management<ul><li>Assists the Store Manager in holding the store team and self accountable for executing corporate and divisional strategies and directives including merchandising, loss prevention, safety, operations and human resources, through consistent follow-up, feedback and clear communication of objectives.</li><li>Motivates and inspires store team to achieve and exceed goals through analyzing processes and problem solving.</li><li>Ensures all store performance management processes and policies are adhered to.</li><li>Assists in establishing store priorities to ensure maximum productivity and customer service goal are achieved daily.</li><li>Fosters positive and productive working relationships with VP/Unit Leader, District Manager, Home Office and all other areas of the company. Assists with projects and provides feedback as needed.</li><li>Provides Manager of the Day coverage.</li></ul> Operations Leadership<ul><li>Oversees Back-of-House operations, merchandising and product replenishment.</li><li>Establishes and implements Back-of-House standards.</li><li>Coordinates the scheduling of transport of product and supplies between store and the OFC/CRC.</li><li>Orders supplies and maintains equipment.</li><li>Partners with Facilities to coordinate store's maintenance needs.</li></ul> Merchandising Leadership<ul><li>Oversees Front-of-House operations, visual merchandising, floor sets and store presentation.</li><li>Establishes and implements Front-of-House standards.</li><li>Contributes to seasonal direction; works with visual team to design &amp; deploy signage and holiday promotions displays.</li><li>Provides direct service and assistance to store customers.</li><li>Promotes and models GUIDE program.</li><li>Monitors product turnover; employs markdown strategies.</li></ul> Planning<ul><li>Accountable for scheduling staff, the largest single expense in store. Optimizes staffing levels so as to best meet business needs.</li><li>Monitors physical inventory.</li><li>Contributes to Peak planning and holiday/sale-of-the-day directives.</li><li>Contributes to budget planning &amp; forecasting of payroll.</li></ul> Safety<ul><li>Ensures safety and maintenance are executed to comply with Loss Prevention &amp; OHSA standards, as well as the Safety &amp; Wellness core value.</li></ul> Performs additional related duties as requested. Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels. Education Level: 2-Year Associates Degree Years of Experience: 2+ Skills and Qualifications: <ul><li>Strong store merchandising skills</li><li>Sound customer service skills</li><li>Working knowledge of retail store operations, policies &amp; procedures</li><li>Has experience recruiting, implementing, and practicing diversity, equity and inclusion in their store environment.&nbsp;</li><li>Demonstrated capacity for collaborative work in a retail environment, is adept at serving customers from diverse backgrounds.&nbsp;</li><li>Analytical focus &amp; demonstrated problem-solving skills</li><li>Ability to multitask</li><li>Strong time management &amp; prioritization skills</li><li>Planning and budgeting experience</li><li>Strong computer and systems knowledge (Word, Excel, PowerPoint, registers and back-of-house systems)</li></ul>"If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! &nbsp; At L.L.Bean, we believe the outdoors brings out the best in all of us.&nbsp; We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote diversity, equity, inclusion, and sustainability."

Outlet Associate Store Manager - NEW Store Opening Biddeford, Maine!

"At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive."Are you ready to embark on an exciting summer apprenticeship journey with one of Maine’s most iconic outdoor brands? At L.L.Bean, we’re not just about selling gear; we’re about inspiring and enabling people to enjoy the great outdoors. Whether you’re hiking up a mountain of data, paddling through event planning, or navigating the trails of hiring top talent, you’ll find your place here as a summer apprentice.&nbsp; Lace up your boots, grab your backpack, and get ready for an unforgettable adventure like no other with L.L.Bean’s Summer Apprenticeship Program.&nbsp;Position Purpose: L.L. Bean is currently searching for a temporary HVAC Technician I apprentice with a focus on Heating, Ventilation and Air Conditioning with a mechanical and electrical aptitude. If you’re a team player and like to work in a fast-paced, high tech, friendly environment at our Double L building located in Freeport, Maine, this is the position for you! This is an exceptional full-time temporary opportunity for an apprentice to work hands on with our qualified HVAC technician experts.&nbsp; Assists with basic HVAC maintenance and installation functions including changing air filters, belts, lubrication, cleaning boilers, etc. Responsibilities: - Assists with preventative maintenance on assigned HVAC equipment. Adjusts maintenance routines, procedures, and supplies necessary to maintain equipment at optimal operating efficiency. - Assists in the adjustment, calibration, and testing of HVAC equipment. - Knows and follows safety procedure and guidelines. Attends all necessary OSHA safety training classes. Reports any unsafe acts or conditions to the appropriate person. - Assures appropriate communication of issues and problems to co-workers and leadership. Collaborates with team as needed to achieve objectives. - Up-to-date knowledge of national electric, life safety, and OSHA codes, ensuring conformity with their requirements. Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels. Education Level: High School or GED Skills and Qualifications: - HVAC field experience- preferred not required - Good mechanical and electrical aptitude. - Familiar with the safe use of basic hand an power tools. - Lifting, standing, dexterity, repetitive motion, etc. - Frequent ladder climbing. - Lifts up to approx. 50 lbs. - Stands up to 6 hrs. per day. - Valid Maine driver’s license."If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! &nbsp; At L.L.Bean, we believe the outdoors brings out the best in all of us.&nbsp; We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote diversity, equity, inclusion, and sustainability."

Summer Apprenticeship -HVAC Technician

"At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive."Are you ready to embark on an exciting summer apprenticeship journey with one of Maine’s most iconic outdoor brands? At L.L.Bean, we’re not just about selling gear; we’re about inspiring and enabling people to enjoy the great outdoors. Whether you’re hiking up a mountain of data, paddling through event planning, or navigating the trails of hiring top talent, you’ll find your place here as a summer apprentice.&nbsp; Lace up your boots, grab your backpack, and get ready for an unforgettable adventure like no other with L.L.Bean’s Summer Apprenticeship Program.&nbsp;Position PurposeAs an apprentice in our Mechanical Maintenance Department, you will carry out a variety of tasks assigned such as mechanical repair and preventive maintenance functions on a variety of vehicles, grounds keeping equipment, sewing equipment, material handling equipment including conveyors, case cutting machines, automated packing equipment, sewing equipment and powered industrial trucks with supervision and guidance.Responsibilities<ul><li>Using a work order system to receive assignments, performs routine repairs and adjustments or planned maintenance on a variety of vehicles, grounds keeping equipment, equipment trailers and material handling equipment. Examples may include oil and filter changes, tire rotation, tire mounting and balancing, brake jobs, troubleshooting emissions codes, vehicle, and equipment PM’s as well as monthly and quarterly vehicle inspections.</li><li>Minor paint touch-ups and applying rust prevention products to the underside of vehicles as needed.</li><li>Work on sewing equipment, material handling equipment including conveyors, case cutting machines, automated packing equipment, sewing equipment and powered industrial trucks may include planned maintenance, routine repairs, audible and visual inspections, troubleshooting and repair as well as assisting with any other Facilities need as required. Examples are cleaning up flooded areas, lifting fire doors, maintaining, cleaning and swapping P.I.T. batteries.</li></ul><ul><li>Examines the equipment to diagnose problems.</li></ul><ul><li>Orders or retrieves appropriate parts and supplies.</li></ul><ul><li>Disassemble equipment to repair or replace broken or worn components.</li></ul><ul><li>Inspects completed repairs.</li></ul><ul><li>Assignments are completed when parts are signed out, the work area has been cleaned, the labor report has been updated and the work orders are completed and closed.</li></ul><ul><li>Provides support to the Garage and Mechanical Maintenance technicians.</li></ul><ul><li>Assures appropriate communications of problems to co-workers and leadership.</li></ul><ul><li>Knows and follows all safety rules and procedures. Reports unsafe acts or conditions to Leadership.</li></ul>Health and Safety RequirementEvery employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.Education Level: High School or GEDSkills and Qualifications<ul><li>Requires a limited working knowledge of vehicles and grounds keeping equipment.</li></ul><ul><li>Basic mechanical aptitude with the ability to apply these skills.</li></ul><ul><li>Ability to complete assigned tasks with limited supervision.</li></ul><ul><li>Ability to work off an assigned work calendar.</li></ul><ul><li>Proficiency with computers and able to learn a CMMS system.</li></ul><ul><li>Flexibility and willingness to work where needed during the internship experience</li></ul><ul><li>Good interpersonal skills and appropriate oral and written communication skills</li></ul><ul><li>Willingness to learn and take direction</li></ul><ul><li>Ability to work independently and collaboratively</li></ul>"If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! &nbsp; At L.L.Bean, we believe the outdoors brings out the best in all of us.&nbsp; We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote diversity, equity, inclusion, and sustainability."

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