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Job Summary Reporting to the VP Finance, the Director of Procurement is responsible for managing the overall procurement function in a multi-faceted, multi-location academic and administrative shared services setting. Responsibilities include developing and maintaining master contracts including Service Level Agreements and warranties, developing centralized procurement function, and implementing sourcing strategies in a leadership capacity. Manages product and vendor sourcing and selection, working with vendors to resolve problems and/or services. Continually researches opportunities for cost savings, conducts product and vendor selection, negotiates contracts and prepares Request for Proposal (RFP) for review and approval. Works with Shared Services Administration and both American Career College and West Coast University to facilitate and resolve problems with purchased products or services.Essential Functions and Responsibilities<ul><li>Develops and implements procurement strategies, policies, and procedures for both American Career College, West Coast University, and Shared Services Administration. Develops and implements strategic planning around all procurement functions. Establishes and maintains vendor relationships and provides project management and peer leadership for procurement initiatives.</li><li>This position requires a significant amount of collaboration with American Career College, West Coast University, and Shared Services Administration leadership. Must be a strategic thinker and have the ability to interact at the highest levels of the organization, taking an influential leadership role to improve organizational priorities related to procurement.</li><li>Demonstrates strong financial analysis skills including ability to assess RFP's responses using both budgetary considerations as well as long-term financial implications of sourcing decisions.</li><li>Specific areas of responsibility include all indirect expense categories, professional services, and products related to education and healthcare simulation. Oversight of all Laboratory/Classroom, Facility, and electronic capital expense purchases. Collaboration with accounting to appropriately capitalize equipment and track their warranties.</li><li>Negotiates pricing with vendors to ensure cost effectiveness and product availability which includes bidding, negotiation of terms and conditions, and final recommendation of contract award. Establishes specifications on products and scheduling of deliveries with vendors. Evaluate vendors by considering service level as well as best pricing. Leads implementation with key stakeholders and end users when new services or vendors are selected.</li><li>Determines quality, effectiveness, and durability of purchased products and resolves any problems with purchased products or services.</li><li>Develops/maintains a centralized purchasing system whereby departments from either American Career College, West Coast University, or Shared Services Administration may directly request and place supply orders. Ensures consistency of vendor usage for pricing control and to avoid duplicate supply orders. Develops more efficient models to reduce requests to change delivery timelines.</li><li>Look for ways to develop and implement a centralized inventory system. Continually updates and monitors Inventory balances for cost-effectiveness. Reviews reports to ensure accuracy of charges to departments, quantity balances and inventory values.</li><li>Maintains updated reference and quote files, contracts, price lists, catalogs, and vendor information, etc. Reviews advertising literature, trade magazines and other publications to keep current on market conditions, prices, and new products.</li><li>Reviews workload and analyzes staffing requirements. Interviews, selects, trains, counsels and evaluates staff to ensure effective support. Reviews the efforts of staff and provides direction where needed, ensuring timely completion by objectives.</li><li>Prepares and submits plans and budgets for area of responsibility. Monitors performance against approved plans. Prepares and submits status reports to manager.</li><li>Conducts job responsibilities by the standards set out in the Company's Code of Ethical Conduct, Compliance Agreement, Sexual Harassment Policy or any of its policies and procedures, applicable federal and states laws, and applicable professional standards.</li><li>Maintains regular and timely attendance, reports to work as scheduled and assures time worked and/or time- off is recorded properly.</li><li>Maintains established department policies, procedures and attends in-services and other required meetings.</li><li>Maintains confidentiality of all student, associate, and/or company information as required.</li><li>Exercises care proper use and maintenance of department equipment and supplies and identifies unsafe conditions and makes appropriate adjustments.</li><li>Maintains order, cleanliness and safety at work. Performs other job duties as assigned.</li><li>Adheres to College/University policies and procedures and conducts job responsibilities by the standards set out in the College/University's Code of Ethical Conduct, Compliance Agreement, Sexual Harassment Policy or any of its policies and procedures, applicable federal and state laws, and applicable professional standards.</li><li>Maintains regular and timely attendance, reports to work as scheduled and as required to meet the needs of the College/University and assures time worked and/or time-off is recorded properly.</li><li>Exercises care, proper use and maintenance of department equipment and supplies and identifies unsafe conditions and makes appropriate adjustments.</li><li>Maintains order, cleanliness and safety at work.</li><li>Performs other duties as assigned.</li></ul>Preferred Education, Certifications and Licensures<ul><li>A Master's degree may be preferred.</li></ul>Preferred Experience and Skills:<ul><li>Generally requires a Bachelor's degree</li></ul>Required Experience and Skills<ul><li>Typically requires advanced knowledge of theories, concepts, principles, and practices in professional discipline.</li><li>Experience leading a team, project, program, or function is required.</li><li>Traditionally requires a minimum of 7 years of related work experience, including some management experience.</li><li>Ability to interpret and apply company policies and procedures, specifically those developed regarding purchasing management.</li><li>Ability to work effectively in a highly ethnic and culturally diverse student and associate community. Knowledge of supervisory or managerial skills, including strategic planning, assessment and evaluation skills. Ability to effectively negotiate with vendors/contractors to obtain the most cost effective prices and contract terms for goods and services purchased by the Company</li><li>Ability to consistently present the Company and its services in a positive manner and adhere to customer service guidelines and procedures as established by the Company.</li><li>Ability to demonstrate good analytical, organizational and negotiating skills.</li><li>Ability to comply with the established rules of operation, procedures, and policies when using computers, peripheral hardware, and software.</li><li>Ability to maintain confidential information regarding company records.</li><li>Ability to demonstrate basic math, statistical math, and financial recordkeeping techniques.</li><li>Ability to operate a variety of office equipment such as calculating and adding machines, computer terminal, and appropriate software (word processing, spreadsheet, and database), as needed.</li><li>Ability to demonstrate good communication and customer relations techniques by phone or in writing with a variety of individuals from diverse backgrounds on a regular, on-going basis.</li><li>Ability to demonstrate strong professional written and verbal communication and interpersonal skills.</li><li>Ability to self-direct, self-pace, multi-task and function well under pressure of deadlines and conflicting priorities. Ability to work with the public and collaboratively with individuals at all levels of the organization.</li><li>Willingness to work a flexible schedule. Ability to exercise good judgment.</li></ul>Supervisory Responsibilities:Yes-Reports to (Title): VP Finance#HEJ#LI-MA1Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

West Coast University

Director, Procurement

Come care with us at West Coast University! As a Manager, Simulation Center a certified Great Place to Work, you will guide nursing students to do more than change their own lives – you will help change the lives of every patient they treat throughout their career in healthcare.  At West Coast University you will have the opportunity to share your success story with the next generation of nurses as a key member of our student-centered, innovative community!    &nbsp;You will make an impact by: <ul><li>Assisting with the implementation of simulation activities in training healthcare professionals within West Coast University</li><li>Supervising the Simulation Center Specialist, Simulation Information and Technology Support, Administrative Assistant and faculty.</li><li>Monitoring and controlling daily operations such as equipment and supply inventory and coordinating the training of faculty on the use of simulation equipment and principles of simulation learning.</li><li>Facilitating community partnerships and integration of inter-professional simulation activities as needed.</li><li>Ensuring the collection of data and analysis to evaluate utilization of resources and student learning outcomes and assist with other special projects or initiatives in the use of various simulation modalities</li><li>Supporting and facilitating all simulation center activities to maintain accreditation standards for simulation and the College of Nursing.</li></ul>Your Experience Includes:<ul><li>Three to five years strong clinical experience in acute nursing patient care. Demonstrated knowledge and understanding of human pathophysiology and the nursing process</li><li>Prior experience with human patient simulators and audio/visual equipment as well as Microsoft Office.</li></ul>Education:<ul><li>Master’s degree in nursing from an accredited college or university required</li><li>Current Registered Nurse License required</li><li>Must be qualified for approval by the Board of Registered Nursing as an Instructor in medical-surgical nursing, if applicable.</li></ul>#HEJDo you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Manager, Simulation Center

Summary:&nbsp;&nbsp;Reporting to the Director, Applications Development, the Senior Database Developer is responsible for designing, implementing, and maintaining complex database systems, including data modeling, performance optimization, security management, data integrity checks, and developing strategies for data backup and recovery, while also mentoring junior developers and collaborating with other teams to ensure efficient data management across an organization. Responsibilities:<ul><li>Participate in a team-based, Scrum development environment.</li><li>Create and refine database models, including tables, relationships, indexes, and constraints to optimize data access and query performance.</li><li>Analyze query performance, identify bottlenecks, and implement optimization techniques to improve database responsiveness.</li><li>Establish data validation rules, implement data cleansing processes, and monitor data quality to ensure accuracy.</li><li>Perform analysis, design, and implementation of data migration as needed.</li><li>Implement security measures such as user access controls, data encryption, and auditing to protect sensitive data.</li><li>Design and implement data extraction, transformation, and loading (ETL) pipelines to integrate data from various sources.</li><li>Proactively assess future data storage needs and scale database infrastructure accordingly.</li><li>Perform SQL Server database administration in the development environment.</li><li>Establish change control and deployment processes, including documentation, rollback strategies, source control strategies, and impact evaluation.</li><li>Provide guidance and mentorship to junior database developers, share best practices, and stay updated on emerging database technologies.</li><li>Work closely with application developers, business analysts, and other teams to understand data requirements and translate them into effective database designs.</li><li>Adhere to organizational policies, procedures, and ethical standards.</li><li>Maintain regular and timely attendance, report to work as scheduled, and ensure time worked and/or time-off is recorded properly.</li><li>Exercise care, proper use, and maintenance of department equipment and supplies, identify unsafe conditions, and make appropriate adjustments.</li><li>Collaborate effectively with cross-functional teams and communicate clearly with stakeholders.</li><li>Demonstrate strong analytical and problem-solving skills to address complex database issues.</li><li>Foster a mindset of continuous improvement and innovation in database design and management.</li><li>Create and maintain comprehensive technical documentation for database systems and processes.</li><li>Monitor database performance and implement proactive measures to ensure optimal operation.</li><li>Adhere to industry standards and regulatory requirements related to data management and security.</li></ul> Required Qualifications:<ul><li>Bachelor's degree in a related field or equivalent experience.<ul><li>5-8 years of related experience, including:</li><li>SQL Server database development and management.</li><li>Experience in the data warehousing domain with ETL processes.</li><li>Proficiency with tools like SSIS (SQL Server Integration Services) and SSAS (SQL Server Analysis Services).</li><li>Advanced SQL development with a strong T-SQL background for developing views, functions, and stored procedures.</li><li>Deep understanding of database concepts, such as normalization, data modeling, and distributed databases.</li><li>Familiarity with data security practices and encryption methods.</li><li>Experience working with onshore and offshore models.</li><li>Experience in Agile methodologies.</li><li>Experience collaborating with multiple teams.</li><li>Strong verbal and written communication skills, with the ability to explain complex information clearly.</li><li>Experience in teaching and mentoring developers and/or users.</li><li>Strong problem-resolution and prevention skills, including the ability to define problems, collect data, establish facts, draw conclusions, and implement solutions.</li><li>Strong analytical skills, with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy, and interpret trends or patterns in complex data sets.</li></ul></li><li>This is an onsite position where you will work in our administrative office in Irvine, CA daily.</li></ul>Preferred Qualifications:<ul><li>Working knowledge with Microsoft Azure Cloud related to Data.</li><li>Experience with DevOps.</li><li>Experience with RedGate.</li><li>Experience with SQL Source control products.</li></ul> Compensation:<ul><li>$123,478.46 - $179,098.46</li><li>Great Benefits Package</li></ul>#LI-CM1#HEJDo you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Senior Database Developer

Come care with us at West Coast University! As a faculty member for a certified Great Place to Work, you will&nbsp;guide students to do more than change their own lives – you will help change the lives of every patient they treat throughout their career in healthcare. &nbsp;At West Coast University you will have the opportunity to share your success story with the next generation of providers as a key member of our student-centered, innovative community!You will make an impact by:<ul><li>Fulfills assigned teaching load.</li><li>Participates in and contributes substantively to assessment activities of courses/curriculum and program via a continuous improvement plan as set forth by the University.</li><li>It regularly contributes to improvement or upgrading of class materials and syllabi.</li><li>Demonstrates enthusiasm for teaching and the teaching/learning process and for individual students.</li></ul>Your experience includes:<ul><li>Terminal academic doctorate required (PhD, EdD, DSc).</li><li>Must meet and maintain the qualifications and standards set forth by any accreditation body that West Coast University is accredited by or in process of obtaining accreditation from, for area of expertise and expectations of faculty member as set forth in regulatory documents.</li><li>Must maintain any professional certifications deemed necessary to meet the requirements of the teaching role.</li><li>Must be licensed to practice physical therapy in California (if physical therapist)</li><li>0-4 years of teaching in a University (or College) setting or previous rank of assistant professor awarded by a regionally accredited institution.</li><li>Working with online learning management systems to further engage the student learning process desirable.</li><li>Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.</li><li>Knowledge of state, federal and local laws/regulations relating to programs, governmental compliance and other regulatory standards such as state Board of Nursing, Commission on Dental Accreditation, state Dental Hygiene Committee, state Dental board, CAPTE (Commission on Accreditation in Physical Therapy Education (if a physical therapist), WASC or other regulators and/or accreditation bodies.</li><li>Ability to travel/drive locally on a weekly, daily and/or on an as needed basis as well as occasional travel to other campuses or locations.</li><li>Ability to communicate using bilingual skills is a plus but not mandatory.</li></ul>#HEJ#LI-AM1Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Core Faculty, Physical Therapy (Musculoskeletal)

As an&nbsp;Admissions&nbsp;Advisor&nbsp;for a certified Great Place to Work,&nbsp;you will&nbsp;guide&nbsp;prospective students &nbsp;on their path towards a career in healthcare. In doing so, you will help them change not only their own lives, but also those of the patients in their care. You will be a prospective student’s first connection&nbsp;at West Coast University, and you will support&nbsp;them through the application and enrollment process.How you can impact as a member of the Admissions Team: <ul><li>Advise and enroll qualified applicants into programs of study that are beneficial to the students’ career objectives and academic needs in an efficient and supportive manner.</li><li>Build&nbsp;relationships with prospective students primarily through phone and email&nbsp;communications.</li><li>Prioritize the university’s philosophy of truly caring about students. </li><li>Treat prospective and enrolled students with professionalism and respect.</li><li>Establish a strong and up to date understanding about specific programs, program objectives, enrollment process, requirements, and content offered by the university to make a complete and factual presentation to prospective students and other interested parties.</li></ul>Your experience includes: &nbsp;<ul><li>Minimum of two years’ experience in a marketing related environment or customer service.</li><li>Experience with MS Office, data entry and multi-tasking. </li></ul>Education:<ul><li>Bachelor's degree required</li></ul>#HEJ #LIHRDo you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Admissions Advisor

Reporting to the Chief Finance Officer in a multi-faceted, multi-location academic and administration setting, this role is responsible for the short/long-range facilities planning, construction, and space utilization programs. The position directs planning and project management for programs and facilities, including budgeting, contractual agreements, procurement, design process, and scheduling. It frequently involves working with consultant architects and engineers and coordinating closely with other campus executives. The role also directs activities in space development and utilization, providing facilities expertise to committees.Additionally, the position is responsible for procurement and vendor management, planning, and operations for all locations, including supply, inventory, distribution, receiving, warehousing, packaging, shipping, transportation, and related operations. It oversees OSHA, fire, and safety programs for each campus, ensuring compliance with all government regulations and environmental, health, and security standards.The role involves working on new campus locations and significant tenant improvements, including collaborating with vendors to complete these improvements. It is responsible for developing strategic goals and objectives for the company and negotiating and implementing contracts, acquisitions, and programs to support these goals. Furthermore, the position includes planning and research for new services, new facilities, and new markets for expansion and growth.Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Executive Director, Facilities & Asset Management

Under the general supervision of the Campus Dean, Dental Hygiene and direct supervision of the Clinic Administrator, the Clinic Patient Coordinator is responsible for the day-to-day Dental Hygiene clinic operations for West Coast University. Handles patient phone calls; schedules patient appointments; tracks how patients hear about the clinic and monitors patient records for accuracy. Communicates patient records with community clinics, dental schools, and private dental offices; assists students, faculty, and patients as needed in the clinic; handles patient-student or patient-faculty issues; and performs a wide variety highly responsible, complex, and confidential support services for personnel, student, and patient matters, and clerical and administrative tasks as assigned. Participates in university activities such as student functions, open houses, student orientations, continuing education courses, and graduation exercises.Essential Functions and Responsibilities<ul><li>Collaborates with the Clinic Administrator and others as designated by the Campus Dean, Dental Hygiene with all clinic related assignments and tasks.</li><li>Coordinates patients who enter and exit the Dental Hygiene Clinic.</li><li>Deals discreetly with large volumes of sensitive, confidential information concerning patient, student, staff, faculty, and university affairs, information contained in minutes, letters and other documents.</li><li>Composes well written internal and external correspondence and reports for the Dental Hygiene Clinic and program.</li><li>Answers clinic telephone calls in a professional and business-like manner.</li><li>Distributes incoming clinic faxes such as medical consultations to appropriate student or faculty.</li><li>Establishes and maintains clinic record keeping and filing systems. Classifies, and files correspondence, records and other regulatory documents.</li><li>Assures care and maintenance of clinic front office equipment and supplies. Maintains inventory levels for office supplies and program materials and literature.</li><li>Provides input into clinic marketing plans and literature.</li><li>Prepares and/or updates clinic related marketing and/or other types of materials; assembles Dental Hygiene Clinic print communication folders/packets in preparation for meetings with internal and external stakeholders.</li><li>Maintains the displays within the clinic and for keeping them up to date with current information and/or items of special interest to patients and students.</li><li>Projects a positive image of all aspects of West Coast University Dental Hygiene in the community and within the Clinic.</li><li>Responsible for responding to routine and non-routine clinic inquiries.</li><li>Maintains inventory of clinic related materials and distributes clinic information and supplies as requested and needed for internal and external events.</li><li>Assists students, faculty, and staff in patient related issues with the accompanying accurate and detailed documentation of the issues.</li></ul>Preferred Education, Certifications and Licensures<ul><li>Associate degree in dental assisting, marketing, or related field preferred.</li><li>Current Certified Dental Assistant (CDA) or California Registered Dental Assistant (RDA) license preferred.</li></ul>Preferred Experience and Skills<ul><li>The ability to demonstrate bilingual skills is preferred.</li></ul>Required Education, Certifications, and Licensures<ul><li>High school graduate or equivalent required.</li><li>Must have documented continuing education dated within the previous two years to include a minimum of two (2) hours of Infection Control and two (2) hours of the Dental Practice Act.</li><li>Current certification in basic life support procedures including healthcare provider CPR with an Automated External Defibrillator.</li><li>Health certifications for an OSHA Category I classified position (potential for exposure to infectious diseases at work). As an essential component of the West Coast University infection-control program immunizations and tuberculosis clearance documentation is required in accordance with current CDC and OSHA recommendations and guidelines for Health-Care Personnel. Below are health certification details which are subject to change as required by OSHA and CDC.</li><li>Immunizations - based on the CDC Recommended Immunizations for Health-Care Personnel (HCP), all HCPs must submit documentation of immunization to Hepatitis B (series of three doses with anti-HBs serologic testing 1-2 months after dose #3), proof of immunity to Hepatitis B, or a signed declination; Measles, Mumps, Rubella (MMR); Varicella (chickenpox); and Tetanus, diphtheria, pertussis (booster every 10 years). Highly recommended immunizations for the HCP include Influenza (yearly), Hepatitis A, and Pneumonia. For some individuals, a titer test will be indicated vs. vaccinations. Titer tests showing immunity to listed pathogens are acceptable. Titer tests showing a negative response require appropriate immunizations and follow-up titers must be completed and submitted. If one or more of the listed immunizations are contraindicated, documentation must be submitted clearly identifying the reason(s). Clinical laboratory reports with facility stamp and medical doctor's signature are required.</li><li>Tuberculosis Clearance - the CDC Guidelines for Preventing the Transmission of Mycobacterium tuberculosis in Health-Care Settings are intended to protect the HCP and patients. The TB screening program consists of two major components: (1) baseline single test for M. tuberculosis infection and (2) serial testing/screening for M. tuberculosis infection. The HCP must have a baseline single test followed by serial skin testing every 6 months. If the HCP has a baseline positive result or has previously had a positive result, a chest radiograph must be completed to exclude a diagnosis of TB disease. Thereafter, every 6 months the HCP must receive a symptom screen. Documentation of positive skin test and negative chest x-ray must be submitted.</li></ul>Required Experience and Skills<ul><li>Two years of dental office experience performing direct and indirect patient-related duties.</li><li>Excellent reception and telephone communication skills and techniques.</li><li>Excellent written, verbal and interpersonal communication skills. Must interact and communicate effectively with physicians and dentists, administrators, program peers, community officials, sales representatives, media and the public.</li><li>Proficient command of grammar, punctuation, spelling, and correct usage of the English language.</li><li>Must be able to effectively use clinic and office equipment, computers and scanner and other resources for completion of projects.</li><li>Comprehensive knowledge and skill in dental office systems such as Dentrix, Dexis, Guru, Lexi-Comp Online, and PreViser; comprehensive knowledge and skill in dental technology such as intra-oral camera use, caries detection devices, and oral pathology assessment tools to assist students as needed during clinic sessions.</li><li>Proficient skills and experience in Microsoft Office computer software systems, including word processing, spreadsheets, and presentation software.</li><li>Proficient skills in classifying, indexing, processing, retrieving, and controlling a large volume of records.</li><li>Thorough knowledge of patient electronic record keeping, maintenance, and adherence to the Quality Assurance Plan.</li><li>Skills: Ability to initiate creative and innovative clinic and patient-related ideas.</li><li>Ability to interpret and apply administrative, clinic, and program rules, policies, and procedures.</li><li>Ability to compose correspondence independently.</li><li>Ability to compile and maintain complex and extensive records and files for a program with a focus/emphasis on clinic patient files.</li><li>Ability to represent the program using good judgment, poise, tact, and diplomacy.</li><li>Ability to multi-task and prioritize; demonstrate excellent organizational skills; follow through and attention to detail.</li><li>Ability to work independently with light supervision. Must be self-directed and reliable in planning and implementing marketing and public relations tasks.</li><li>Ability to exercise good patient skills.</li><li>Ability to work effectively in a highly ethnic and culturally diverse student, patient, and associate community.</li><li>Ability to demonstrate strong professional written and verbal communication and interpersonal skills.</li><li>Ability to self-direct, self-pace, multi-task and function well under pressure of deadlines and conflicting priorities.</li><li>Ability to maintain confidentiality of all associate, student and administrative information.</li><li>Ability to establish and maintain professional effective working relationships with diverse groups and individuals.</li><li>Willingness to work a flexible schedule and to work as the clinic sterilization coordinator or clinic supply manager when needed.</li><li>Ability to exercise good judgment.</li></ul>&nbsp;#HEJ#LI-AM1Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Coordinator, Dental Hygiene - Clinic Receptionist - (Bilingual Spanish)

At West Coast University, we share a passion for students and transforming healthcare education! As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.&nbsp; As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career.You will make an impact by:&nbsp;<ul><li>Answer a high volume of inbound calls/outbound dials and provide outstanding customer service to prospective students, fellow co-workers, and executives.</li><li>Receive and screen inbound calls for both American Career College and West Coast University.&nbsp; Route them to appropriate departments or individuals at the campuses, take detailed/accurate messages and forward accordingly.</li><li>Follow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the Admissions team member and assign the CRM record/information to the advisor based on rotation.&nbsp;</li><li>Be responsible for outbound calls for, both, American Career College and West Coast University using a Telephone Automatic dialing system to all web/affiliate inquiries that inquire via the internet.&nbsp;</li><li>Follow script and schedule Info-Sessions and/or appointments for prospective students to visit the campus.</li><li>Take appropriate information for Career Service Employer calls. Transfer calls to program specialist accordingly or take detailed messages and forward.</li><li>Monitor multiple queues throughout the day and review the invalid inquiries or inquiries that have been returned to queue.</li></ul>Your Experience Includes:<ul><li>Minimum 2 years’ experience preferred.</li><li>Customer Service experience.</li><li>A minimum of one to two years’ experience as a Call Center, Customer Service Representative, receptionist, or office related position.</li><li>Experience with handling a high volume of telephone calls with courtesy, speed, and accuracy.</li><li>Telephone Auto Dialing System experience preferred.</li></ul>Education:<ul><li>High School Graduate or equivalent required.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Call Center Representative (Full Time)

Come care with us at West Coast University where you will meet with students and prospective students to provide information on financial aid and options that can help them develop a financial plan for achieving their healthcare career goals. In addition, you will put your technical financial aid skills to work ensuring proper eligibility and processing in accordance with federal, state, and institutional rules and regulations. What better way to be a part of a student’s educational journey! We are over 110 years in education, still growing, and a recognized “Great Place to Work”. Come work and grow with us!You will make an impact by:<ul><li>Collaborating with the Financial Aid Director to create action plans and work schedules to ensure that packaging and repackaging of student financial aid files is timely and in compliance with institutional and departmental policies and procedures.</li><li>Assisting campus Financial Aid Director with training of both new and continuing Financial Aid Officers and Sr. Financial Aid Officers.</li><li>Representing the campus Financial Aid Office at meetings or events in the absence of the Financial Aid Director.</li><li>Monitoring daily student traffic and appointment calendar for the office to ensure timely and efficient service to students.</li><li>Communicating regularly and effectively with campus Financial Aid Director to ensure that key events, concerns, or issues are shared and appropriately addressed.</li></ul>Your Experience Includes:<ul><li>Specializes in one or more related disciplines with advanced knowledge. Expert in the subject matter within the school/area. Experience in administering projects and programs required.</li><li>Generally, 5-7 years of relevant experience required.</li><li>A minimum of 2 years of experience as a Financial Aid Officer at an accredited College or University.</li><li>A minimum of 3 years of experience as a customer service provider.</li><li>At least 1 year of experience using an enterprise-wide student information system in a higher education setting.</li></ul>Preferred:<ul><li>2+ years of experience as a Financial Aid Officer at West Coast University.</li><li>5+ years of experience as a Financial Aid Officer at an accredited College or University.</li><li>2+ years of experience supervising others.&nbsp;</li></ul>Education:<ul><li>Bachelor’s Degree from an accredited College or University.</li></ul>Licenses/Certifications: May not be in default on a federal student loan or owe repayment on a federal grant.#HEJDo you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Assistant Campus Director, Financial Aid

Summary:<ul><li>Reporting directly to the Associate Director of Regulatory Reporting &amp; Academic Analytics, assists in the assembly and reporting of student data (i.e., retention, placement, graduation rates, learning outcomes, etc.) for externally mandated reporting (federal, state, and programmatic accreditors), administrative decision making, and strategic planning.</li><li>Conducts research to determine best approach to collect required data.</li><li>Gathers data by query, survey, etc., performs statistical analyses, provides reports and interpretation of findings for use by University administration and campus personnel.</li><li>Supports the Associate Director by providing data extraction, analysis, interpretation, and preparation of reports.</li><li>Provides information and analytic support to the University’s administrative decision makers in order to facilitate strategic planning, policymaking, resource allocations, enrollment projections, and programmatic improvements.</li></ul> Responsibilities:<ul><li>Supports the University’s strategic response to external surveys, reports, and accreditation requirements, resolving issues of interpretation and definition. Collaborates with internal stakeholders to ensure compliance with mandatory data reporting.</li><li>Extracts, validates, and prepares data for both internal and external reporting.</li><li>Provides standardized student statistical reports on a weekly, monthly, and quarterly basis. Ensures comprehensive reports are developed in a timely manner with data including student enrollment, degrees awarded, demographics, numbers/FTE faculty, and admissions statistics within a specified time frame.</li><li>Assists in the collection of data elements central to ongoing assessment, evaluation, review, and planning at the programmatic and departmental level. Contributes to a culture of transparency (e.g., updating University websites to include elements such as enrollment demographics, and placement rates, etc.). Utilizes various data sources such as CampusVue, admissions or exit exams, national or state board exams or others to analyze student success and make recommendations for improvement.</li><li>Supplies student performance data for Annual Learning Outcome Reviews for student outcomes within academic programs. Provides additional data in support of assertions of student success or lack thereof, and related recommendations.</li><li>Maintains regular and timely attendance, reports to work as scheduled and assures time worked and/or time-off is recorded properly.</li></ul> Knowledge/Experience:<ul><li>Bachelor’s Degree or equivalent to graduation from a four-year college or university, including or supplemented by advanced understanding and applications of data integration, data engineering, database administration or data analytics; Graduate study in computer science, information systems, economics, mathematics, statistics, or engineering is highly desired.</li><li>Minimum of 3 years of working experience in data integration, data engineering, database administration, or data analytics.</li><li>Prefer at least 3 years of experience in Higher Education and Institutional Research.</li><li>Experience with languages for queries and analysis of data, such as Python and SQL.</li><li>Experience with analyzing data for business context and prioritization of data integration implementations.</li><li>Demonstrated advanced Excel skills (i.e., developing macros, pivot tables, etc.).</li><li>Experience with business intelligence software (e.g., Power BI, Tableau) and the graphic display of quantitative data.</li><li>Relevant experience in a higher education institutional research function preferred.</li><li>Experience in higher education data management, data analysis and regulatory reporting.</li><li>Experience with annual Integrated Postsecondary Education Data System (IPEDS) report requests.</li><li>Experience in using computer-based tools such as data warehouses and data modeling software.</li><li>Adept at working with data, including data integration, data quality, databases, and data analytics.</li><li>Mastered the art of meeting deadlines while working at a fast pace under stress and pressure.</li><li>Enormously cautious about protecting the privacy and security of data.</li><li>This is an onsite position where you will work in our Administrative office in Irvine on a daily basis.</li></ul> Compensation:<ul><li>$123,478.46 - $179,098.46</li><li>Great Benefits Package</li></ul>#LI-CM1#HEJDo you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

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