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Title: Manager, User Support Services
POSITION SUMMARY To manage the office and classroom computer hardware and software support staff, Extended Campus computer technicians and the Help Desk staff; to ensure that all administrative and academic end point computing requirements are satisfied in a timely and efficient manner.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Assigns projects and supervises the activities of the computer hardware and software technicians across the college’s campuses. Supervises the Technology Services Help Desk. Participates in selection and development of support staff. Interviews and makes hiring recommendations. Provides training, guidance, performance evaluation, and, when necessary, recommends disciplinary action or discharge of personnel. Ensures that projects requested by personnel are properly recorded and documented in the TSD Service Desk system. Follows up on requests that remain outstanding for an excessive period.
Maintains an inventory of critical parts and supplies for microcomputer preventative and remedial maintenance. Assists with the writing of bid specifications and the ordering of hardware and software products. Conducts and maintains an Asset Management System of computer equipment, software, and associated peripherals in assigned areas. Plans budget for section, TAF cycle replacements, and Administrative and Faculty replacements. Assists the Director of Technology Services with the establishment of security procedures, disaster recovery planning, and Standards and Procedures Manual. Evaluates USS employees and makes recommendations for promotions and personnel changes.
REQUIRED QUALIFICATIONS Associate’s degree in Computer Science or other highly related degree
Five (5) years of relevant experience
PREFERRED QUALIFICATIONS Bachelor’s degree in Computer Science
KNOWLEDGE, SKILLS AND ABILITIES Knowledge of data processing and microcomputer concepts, hardware and software architecture and an appreciation of the collegiate environment. Ability to establish and maintain effective working relationships with coworkers, faculty, staff and students.
Open Until Filled: Yes
Rate of Pay: $58,762.00 - $73,452.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.

Motlow State Community College


      Manager of User Support Services
    

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Manager - Student Account Services
Employee Classification:&nbsp;Other Professionals
Institution:&nbsp;Southwest Tennessee Community College
Department: Business Services
Campus Location: SWTCC - Multiple Campus Locations
Job Summary
The Manager – Student Account Services is a full-time, fiscal year appointment reporting to the Executive Director Business Services. The Manager is responsible for the assessment, collection, disbursement and reporting of student tuition and fees. This position requires a work schedule of 37.50 hours per week. The manager may, on occasion, work some evenings and weekends as needed; have the ability to travel between two (2) main campuses, and site locations if needed.
Job Duties
<ul>
<li>Supervise the cashiering function of the college. Assign tasks to, train and review performance of three full time employees.</li>
<li>Reconcile and monitor student accounts and assist students with any tuition/fee related problem.</li>
<li>Design and maintain publication and webpage information for tuition/fees and other cashier processes.</li>
<li>Create and submit 1098T forms to students and the IRS.</li>
<li>Monitor control settings and coordinate upgrading and management of the college’s cashiering software.</li>
<li>Verify feeds from cashiering software packages are received in the Banner system and deposits and reconciliations are performed accurately and timely.</li>
<li>Ensure all college receipting functions are compliant.</li>
<li>Perform database management of Banner Student AR rule and validation tables.</li>
<li>Supervise the maintenance of detail code, third party contract, fee waiver and exemptions tables. Set up refund and fee assessment tables for each term.</li>
<li>Perform testing with registration module to ensure accurate assessment of student tuition and fees.</li>
<li>Supervise the disbursement of student refunds due to students as a result of adjustments in tuition and fee charges or awarding of local, state or federal financial aid programs. Ensure funds are disbursed timely in accordance to federal and state regulations.</li>
<li>Research problems and assist students regarding their accounts.</li>
<li>Special projects and other assignments as assigned.</li>
</ul>
Minimum Qualifications
<ul>
<li>Bachelor’s degree in Business Administration or related field from an accredited college and experience which enables one to perform the essential job functions, or combination of education and work related exp. 
</li>
<li>Three (3) years of recent experience in financial aid, accounting, auditing, collections or finance. 
</li>
<li>A background check will be required for the successful candidate. 
</li>
</ul>
Preferred Qualifications
<ul>
<li>Master’s Degree in Accounting or a related field from an accredited college. 
</li>
<li>Ellucian Banner system experience.</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Ability to provide excellent customer service towards students, faculty, staff and visitors. 
</li>
<li>Ability to interpret and administer policies and guidelines set forth by the Tennessee Board of Regents, Federal, State and Local agencies.</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.&nbsp; 
The following person has been designated to handle inquiries regarding nondiscrimination policies:&nbsp; LeVetta Hudson, Vice President of People &amp; Culture, <a href="mailto:myhr@southwest.tn.edu" target="_blank">myhr@southwest.tn.edu</a>, 737 Union Ave, Memphis, TN 38103, 901-333-5000. <a href="https://tbr.navexone.com/content/dotNet/documents/?app=pt&amp;source=unspecified&amp;docid=272&amp;public=true" target="_blank">See the full non-discrimination policy</a>.


      Manager - Student Account Services
    

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Manager - Accounts Receivable
Employee Classification:&nbsp;Other Professionals
Institution:&nbsp;Southwest Tennessee Community College
Department: Business Services
Campus Location: SWTCC - Multiple Campus Locations
Job Summary
The Manager of Accounts Receivable is a full-time, fiscal year appointment reporting to the Executive Director Business Services. The Manager is responsible for ensuring the accuracy of student refunds, cash management and the reconciliation of student grants (Federal, State and private); oversees collections; documenting financial processes to include policies and procedures and internal control documentation; and identifying and implementing necessary internal control improvements to ensure efficiency. This position requires a work schedule of 37.50 hours per week. The manager may, on occasion, work some evenings and weekends as needed; have the ability to travel between two (2) main campuses, and site locations if needed.
Job Duties
<ul>
<li>Provide excellent customer service to students, faculty, staff and visitors.</li>
<li>Manage the day-to-day operational flow of Accounts Receivable.</li>
<li>Ensure all collection procedures occur timely, including collection agency returns.</li>
<li>Mange the annual accounts receivable write-off to the State of TN.</li>
<li>Review appeal recommendations.</li>
<li>Maintain current reconciliation of student grants.</li>
<li>Ensure contracts are billed timely.</li>
<li>Oversee processing of third-party authorizations to student accounts.</li>
<li>Oversee preparation, reconciliation and distribution of vendor invoices for student and non-student charges.</li>
<li>Ensure all current operating procedures are documented and comply with Tennessee Board of Regents guidelines and Federal, State and Local regulations.</li>
<li>Ensure accurate and timely research and response to student complaints.</li>
<li>Ensure invoices for vendor payments for external collection are accurate and timely.</li>
<li>Oversee timely and thorough research of payments presented for processing.</li>
<li>Research problems and assist students regarding their accounts.</li>
<li>Support the Athletic Department to ensure coverage of ticket sales during Basketball Season.</li>
<li>Special projects and other assignments as assigned.</li>
</ul>
Minimum Qualifications
<ul>
<li>Bachelor’s degree in Business Administration or related field from an accredited college 
</li>
<li>Three (3) years of recent experience in financial aid, accounting, auditing, collections or finance. 
</li>
<li>A background check will be required for the successful candidate.</li>
</ul>
Preferred Qualifications
<ul>
<li>Master’s Degree in Accounting or a related field from an accredited college 
</li>
<li>Ellucian Banner system experience</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Three (3) years of computer experience which includes Microsoft Office tools with proficiency using Excel and Word. 
</li>
<li>Ability to interpret and administer policies and guidelines set forth by the Tennessee Board of Regents, Federal, State and Local agencies. 
</li>
<li>Ability to provide excellent customer service.</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.&nbsp; 
The following person has been designated to handle inquiries regarding nondiscrimination policies:&nbsp; LeVetta Hudson, Vice President of People &amp; Culture, <a href="mailto:myhr@southwest.tn.edu" target="_blank">myhr@southwest.tn.edu</a>, 737 Union Ave, Memphis, TN 38103, 901-333-5000. <a href="https://tbr.navexone.com/content/dotNet/documents/?app=pt&amp;source=unspecified&amp;docid=272&amp;public=true" target="_blank">See the full non-discrimination policy</a>.


      Manager - Accounts Receivable
    

Title: AVP/ Chief Information Technology Officer (Manager IV, Admin Leadership)
Salary Range: $7,765- $10,095
Contract Term Length:&nbsp;12 Months
Standard Hours:&nbsp;37.5 per week
Work Location:&nbsp;On-Site
FLSA Status: Exempt
College: Bluegrass Community &amp; Technical College
Campus Location: Bluegrass C&amp;TC - Newtown Pike Campus
Department: Information and Technology
Total Rewards
Bluegrass Community &amp; Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:
<ul>
<li>Exceptional health care, vision, dental coverage for you and your family</li>
<li>Tuition reimbursement/waiver for you, your spouse, and dependents</li>
<li>403(b) retirement plan: a 5% employee contribution receives a 10% employer match</li>
<li>Vacation/Sick Time</li>
<li>Work-Life Balance</li>
<li>9.5 Paid Holidays</li>
<li>2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions</li>
<li>Employee Assistance Program</li>
</ul>




Job Summary
The Associate Vice President and Chief Information Technology Officer (AVP/CIO) provides strategic leadership, vision, and operational oversight for all information technology systems and services at Bluegrass Community and Technical College. This position ensures that IT initiatives align with the college’s mission. The AVP/CIO leads the planning, development, implementation, and support of college-wide technology infrastructure, cybersecurity, enterprise systems, academic and administrative computing, and instructional technologies.




Job Duties:
<ul>
<li>Develop and execute a comprehensive IT strategy aligned with institutional goals and the college’s strategic plan. 
</li>
<li>Provide visionary and strategic leadership to the Information Technology Services (ITS) department, including network infrastructure, enterprise applications, cybersecurity, help desk, and instructional technology support. 
</li>
<li>Collaborate with college leadership to evaluate technology needs and recommend cost-effective, scalable, and innovative solutions. 
</li>
<li>Oversee IT governance processes to ensure transparent decision-making and prioritization of technology initiatives. 
</li>
<li>Ensure compliance with all applicable federal, state, and local regulations, including data security and privacy standards (e.g., FERPA, HIPAA, GLBA). 
</li>
<li>Direct the planning and implementation of enterprise systems and ensure their integration across departments. 
</li>
<li>Provide leadership in the development and enforcement of IT policies, standards, and procedures. 
</li>
<li>Manage the IT budget, including capital planning, procurement, and resource allocation. 
</li>
<li>Lead business continuity planning and disaster recovery strategies for critical technology systems. 
</li>
<li>Foster a culture of innovation, customer service, collaboration, continuous improvement, and accountability within the IT organization. 
</li>
<li>Serve as the primary liaison to internal stakeholders, KCTCS, and external technology vendors and partners. 
</li>
<li>Stay abreast of emerging technologies and higher education IT trends to inform strategic decisions. 
</li>
<li>Other duties as assigned 
</li>
</ul>




Minimum Qualifications:
<ul>
<li>Bachelor’s degree in information technology, Computer Science, Business Administration(or related field), 3 years of supervisory experience, and 5 years of progressive IT Leadership experience. 
</li>
<li>Expertise in managing enterprise systems, IT infrastructure, and cybersecurity frameworks. 
</li>
<li>Skilled in strategic planning, budgeting, and change management. 
</li>
<li>Excellent communication, collaboration, and leadership skills. &nbsp;</li>
</ul>




Preferred Qualifications:
<ul>
<li>Master’s degree in information technology, Computer Science, Business Administration(or related field), 5 years of supervisory experience, and 7 years of progressive IT Leadership experience. 
</li>
<li>Experience with community college and/or other higher education systems and the unique technology needs of complex, multi-campus institutions. 
</li>
<li>Familiarity with KCTCS (if in Kentucky) or similar state systems. 
</li>
<li>Project management certification (e.g., PMP) or IT governance/architecture certification (e.g., TOGAF, ITIL). 
</li>
<li>Experience with artificial intelligence, cloud computing, hybrid learning environments, and data analytics platforms. 
</li>
</ul>




Additional Skills Requested:
Employee Rights -&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Polygraph Protection Act</a>
Equal Opportunity Employer -&nbsp;The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.

Kentucky Community and Technical College System


      AVP/ Chief Information Technology Officer (Manager IV, Admin Leadership)
    

Title: Accounts Receivable Manager
POSITION SUMMARY The Accounts Receivable Manager is responsible for the prompt billing and collection of customer invoices.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Process full-cycle A/R transactions. Manage the daily workflow of department operations related to A/R and collection processes, overseeing a small team of accounting support staff. Monitor and analyze the College’s daily cash position to cover cash commitments and assist in the execution of the daily cash management duties. Manage the A/R monthly close process, including reconciliation of A/R sub-ledger to GL, preparation of A/R schedules and reporting of revenue and reconciliation to GL. Assess the College’s reserve for doubtful accounts, adjusting the reserve as necessary to ensure reserve is GAAP compliant. Report, reconcile and analyze A/R accounts with significant outstanding balances on a monthly basis and initiate collections and refunds. Oversee account collections in accordance with College policy.
Promptly track, post and reconcile all forms of customer payments, including EFT, checks and credit cards. Communicate with internal and external parties to verify accuracy of charges, correct billing errors and resolve complaints. Perform daily TouchNet related bill payment/banking activities. Upload positive banking files to operating banks and record incoming ACH files. Complete IRS Form 1098-T student tax reporting. Run and review system reports and conduct comprehensive quality checks to ensure accuracy of billed services and resolve billing/payment discrepancies or irregularities. Provide daily, weekly and monthly A/R reports to upper management. Work with other departments to resolve A/R and credit needs and develop appropriate A/R reports. Escalate complex problems to Director in a timely manner. May serve as the acting Director during the Director’s absence.
REQUIRED QUALIFICATIONS Bachelor’s degree
Two (2) years’ related experience
Must be bondable
PREFERRED QUALIFICATIONS Prior experience in a higher education setting
Familiarity with Ellucian/Banner finance software
Experience in A/R, A/P or cash applications
KNOWLEDGE, SKILLS AND ABILITIES Ability to apply accounting principles to routine transactions. Ability to delegate tasks and manage department workflows. Ability to work independently with minimal supervision. Effective fact-based decision-making and problem-solving skills. Ability to maintain confidentiality. Ability to balance competing priorities and juggle multiple assignments simultaneously. Ability to establish and maintain effective professional relationships with a diverse group of individuals, both internal and external. Intermediate computer skills required, including proficiency with spreadsheet, word processing and cash receipting/accounting applications. Ability to identify and implement necessary workflows or controls to increase efficiency and improve standard reporting.
Open Until Filled: Yes
Rate of Pay: $53,420.00 - $66,774.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.


      Accounts Receivable Manager
    

Overview:The Internal Audit Manager is responsible for managing the planning, execution, and reporting of risk-based internal audits, in accordance with the Institute of Internal Auditors (IIA) Standards. Reporting directly to the Chief Audit Officer, this role supports the delivery of independent assurance to management and the Supervisory Committee on the effectiveness of the credit union’s governance, risk management, and internal control environment. The Internal Audit Manager will supervise and develop the internal audit team, ensuring the function operates effectively and adds value to the credit union.Essential Functions:<ul><li>Risk-Based Planning: Assist in the development and implementation of the annual internal audit plan through a risk assessment process that considers the credit union’s strategy, operations, and regulatory environment.</li><li>Audit Execution: Oversee performance of internal audits to evaluate the design and effectiveness of internal controls, risk management, and governance processes. Review and approve audit workpapers, ensuring audits are conducted in accordance with IIA Standards.</li><li>Reporting: Prepare clear, balanced, and actionable audit reports that communicate findings, insights, and recommendations to management and the Supervisory Committee. Present results in a manner that promotes constructive dialogue and improvement.</li><li>Follow-Up: Monitor and report on management’s progress in addressing audit findings and recommendations, ensuring timely remediation.</li><li>Team Leadership: Supervise, coach, and develop members of the internal audit team. Oversee recruitment, training, performance management, and foster a culture of continuous improvement and professional development.</li><li>Policies and Methodology: Support the development and maintenance of internal audit policies, methodology, and quality assurance processes to ensure alignment with IIA Standards.</li><li>Regulatory &amp; Industry Awareness: Maintain awareness of regulatory, industry, and best practice developments relevant to internal audit and the financial services industry.</li><li>Advisory Support: Provide advisory support to management on risk, control, and governance matters while maintaining independence and objectivity.</li></ul>Knowledge, Skills &amp; Abilities:<ul><li>Strong knowledge of the IIA International Professional Practices Framework (IPPF) and internal audit standards.</li><li>Broad understanding of credit union operations, including lending, deposits, investments, IT, and compliance.</li><li>Familiarity with risks facing financial institutions, including credit, operational, compliance, strategic, and technology risks.</li><li>Strong understanding of internal controls and how to assess their effectiveness.</li><li>Excellent analytical skills with the ability to evaluate data, identify trends, and draw meaningful conclusions.</li><li>Strong written and verbal communication skills, including ability to present effectively to executive leadership.</li><li>Demonstrated ability to lead, supervise, and develop a professional team.</li><li>Ability to exercise professional skepticism, judgment, and maintain confidentiality.</li><li>Strong organizational and project management skills.</li></ul>Qualifications:<ul><li>Bachelor's degree in accounting, finance, business administration, or a related field</li><li>5+ years of experience in auditing, with at least 3 years in a supervisory role</li><li>Certified Internal Auditor (CIA) or Certified Public Accountant (CPA) designation strongly preferred</li><li>Experience in a credit union, banking, or other financial services environment preferred</li></ul>JobFamilyInternal AuditJobFunctionInternal AuditPayTypeSalary

OnPoint Community Credit Union

Manager, Internal Audit

<h4>At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.</h4>The Community Manager drives financial performance, operational and leasing excellence, and delivers outstanding customer service at one or more communities. Provides leadership and management for the community operations and maintenance teams. This position is responsible for setting performance standards and coaching, developing, and empowering associates towards achievement of desired business outcome.<h4>Essential Functions/Responsibilities</h4>Financial Performance<ul><li>Manage financial aspects of operations for the assigned community (or communities) that contribute to the business goals.</li><li>Develop, implement, and monitor programs to maximize revenue, maintain expense control, and increase value</li><li>Oversee pricing and occupancy strategies</li><li>Assist in preparation of community budget</li><li>Provide thorough and strategic monthly reforecast, monthly operating report, and executive summary of operations</li><li>Review and approve, or submit for approval, all contracts within the limits defined by MCR budget authority levels</li><li>Anticipate and communicate significant departures from the budget immediately and in accordance with the company policy and standards</li><li>Partner with community Service Manager to review and recommend capital improvements and capital programs for expense reduction</li><li>Address and complete all other duties as assigned</li></ul>Sales and Marketing<ul><li>Oversee sales, lease renewals, move-in and move-out process</li><li>Oversee administration and completion of the resident renewal program, move-in and move out process</li><li>Maintain accurate and in-depth knowledge of community inventory, pricing and availability as well as general knowledge of competitors</li><li>Foster a thorough understanding of the community’s competitive environment in a submarket and adjust operating strategy accordingly</li><li>Participate in Revenue Management calls when applicable</li><li>Address and complete all other duties as assigned</li></ul>Operating Standards<ul><li>Ensure community (communities) maintain brand standards including property presentation, marketing, office and model appearance and associate appearance.&nbsp; Inspect what you expect.</li><li>Review and analyze operations reports to track community performance and understand the impact of local economic conditions on community operations</li><li>Ensure community is compliant with all applicable MCR and Partner (where applicable) procedures and all federal, state and local laws, specifically Fair Housing regulations at the community level</li><li>Partnering with Service Manager, recommend capital improvements for community</li><li>Manage contracts with 3rd party service providers</li><li>Address and complete all other duties as assigned</li></ul>Associate Management and Development<ul><li>Responsible for recruiting, hiring, associate scheduling, work assignments, training and performance evaluations</li><li>Empower, engage and develop associates to achieve great performance and desired business outcomes.</li><li>Establish goals and accountability for team. Provide feedback, coaching and support to drive achievement of established goals, reward success: hold one on one meetings with staff members</li><li>Manage performance of subordinates.&nbsp; Conduct performance appraisals; provide development support (i.e. coaching, counseling and training); make decisions regarding hiring or termination of community associates</li><li>Support associate development.&nbsp; Provide targeted training and growth opportunities</li><li>Champion and enforce the Mill Creek Brand Promise, Service Standards and Manifesto</li><li>Address and complete all other duties as assigned</li></ul><h4>Education and/or Experience</h4><ul><li>High School diploma or equivalent (GED), Bachelor’s degree or related experience preferred</li><li>3-5 years of multi-family or related property management experience or equivalent experience</li><li>2 years supervisory experience</li></ul><ul><li>Commitment to, and passion for, providing outstanding customer service</li><li>Strong communication skills (written and verbal)</li></ul><h4>Skills/Specialized Knowledge</h4><ul><li>Manage community performance including financial performance, customer service, sales, communications, marketing, negotiation, crisis management and staffing</li><li>Analyze data/reports to develop solutions to sustain high standards of customer service, optimal revenue generation and effective expense management</li><li>Ability to set clear objectives and define success for individuals and the team. Establish team accountability and lead team to achieve desired business outcomes</li><li>Supervise subordinates and provide feedback and coaching resulting in improved performance</li><li>Exercise professional judgment to take ownership of and resolve issues and problems with residents and associates diplomatically and without becoming adversarial and losing your temper</li><li>Ability to clearly communicate, speak, read and write in English as demonstrated by clear and concise written and verbal communication</li><li>Computer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software</li><li>Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division</li><li>Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone and successfully program fobs and other electronic devices</li><li>Capable of travelling between two or more communities, if necessary</li><li>Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked</li></ul>Mill Creek is an Equal Opportunity Employer<h4>Are you ready to contribute to the success of Mill Creek Residential?&nbsp; If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!</h4>

Mill Creek Residential

Community Manager - Full -Time

Title: Dean of Advancement/Manager Development IV
Salary Range: $63,708.00
Contract Term Length:&nbsp;12 Months
Standard Hours:&nbsp;37.5
Work Location:&nbsp;On-Site
FLSA Status: Exempt
College: Southeast KY Community &amp; Technical College
Campus Location: Southeast Cumberland C.C.
Department: Advancement
Total Rewards
Southeast KY Community &amp; Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:
<ul>
<li>Exceptional health care, vision, dental coverage for you and your family</li>
<li>Tuition reimbursement/waiver for you, your spouse, and dependents</li>
<li>403(b) retirement plan: a 5% employee contribution receives a 10% employer match</li>
<li>Vacation/Sick Time</li>
<li>Work-Life Balance</li>
<li>9.5 Paid Holidays</li>
<li>2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions</li>
<li>Employee Assistance Program</li>
</ul>




Job Summary
This position leads SKCTC’s comprehensive fundraising and donor engagement strategy while serving as Executive Director for the Southeast Education Foundation, a private nonprofit which raises funds to benefit the College’s mission. The role provides strategic leadership across advancement functions, working closely with college leadership, the Foundation board, and philanthropic partners to secure transformational gifts and long-term institutional support. This position serves SKCTC’s multi-campus footprint across Bell, Harlan, Knox, and Letcher counties. 




Job Duties:
1. Strategic Leadership • Lead the Advancement area in alignment with SKCTC’s mission and KCTCS system goals, senior college officers, and the Southeast Education Foundation. • Supervise and mentor a high-performing development team, fostering professional growth and accountability. • Collaborate with the President and senior leadership on overall college operations and initiatives. 2. Philanthropic Strategy • Design and implement a comprehensive fundraising strategy encompassing annual giving, major gifts, planned giving, donor stewardship, and special events. • Cultivate a culture of philanthropy that strengthens relationships with alumni, employees, corporations, and foundations. 3. Fundraising &amp; Donor Engagement • Serve as a primary fundraiser, managing a portfolio of key donors and prospects. • Represent SKCTC in civic and community organizations to enhance visibility and engagement. • Oversee donor communications, public relations, and development-related events that promote the college’s mission. 4. Advancement Operations • Ensure efficient systems for gift processing, donor records, acknowledgments, and reporting. • Manage the Foundation’s scholarship programs to align with institutional priorities. • Develop and monitor the Advancement budget, ensuring compliance with KCTCS and college policies. 5. Grant Development • Lead the College’s grant strategy, identifying high-impact projects aligned with institutional priorities. • Engage internal and external stakeholders in grant writing and administration. • Author and manage grants as needed. 




Minimum Qualifications:
• Bachelor’s degree required. • Experience: Minimum five years of successful professional experience in fundraising, preferably in higher education or nonprofit sectors. &nbsp;




Preferred Qualifications:
Master’s degree and CFRE certification preferred. Grant writing and administration experience strongly preferred. 




Additional Skills Requested:
o Exceptional oral and written communication. o Strong interpersonal and relationship-building abilities. o Proven management skills in goal setting, supervision, budgeting, and evaluation. 




Employee Rights -&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Polygraph Protection Act</a>
Equal Opportunity Employer -&nbsp;The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.


      Dean of Institutional Advancement/Manager Development IV
    

Title:&nbsp;System Director of Nursing Programs (Manager IV- Program Administration)
Salary Range: $73,272
Contract Term Length:&nbsp;12 Months
Standard Hours:&nbsp;37.5
Work Location:&nbsp;Hybrid
FLSA Status: Exempt
College: KCTCS System Office
Campus Location: System Office
Department: Provost
Total Rewards
KCTCS System Office offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:
<ul>
<li>Exceptional health care, vision, dental coverage for you and your family</li>
<li>Tuition reimbursement/waiver for you, your spouse, and dependents</li>
<li>403(b) retirement plan: a 5% employee contribution receives a 10% employer match</li>
<li>Vacation/Sick Time</li>
<li>Work-Life Balance</li>
<li>9.5 Paid Holidays</li>
<li>2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions</li>
<li>Employee Assistance Program</li>
</ul>




Job Summary
This position provides strategic leadership and oversight of all KCTCS nursing and nurse aide programs, including academic and workforce training efforts aligned with Kentucky’s nursing healthcare pipeline. The System Director of Nursing Programs leads curriculum alignment, regulatory compliance, and key external partnerships across the system. The role serves as the primary liaison to nursing, healthcare, and educational associations ensuring employer feedback and participation into academic programs. Oversight includes programs such as Kentucky Nurse Aide Training (KNAT) and Kentucky Medical Association (KMA), healthcare vendor contracts, nursing-related grants, and alignment with clinical training requirements and nursing licensure readiness. Positions with the KCTCS System Office located in Versailles, KY are term-contract positions, with the expectancy of continuance based on performance. KCTCS offers a hybrid work schedule with a requirement to be onsite a minimum of 3 days per work week. Hybrid work schedules are subject to periodic review and may be modified or terminated at any time 




Job Duties:
Serves as a strategic advisor and leader for all Nursing Curriculum Committees across KCTCS colleges, providing guidance to ensure the alignment of nursing programs to meet evolving licensure standards and employer demands. Leads cross-functional teams in the innovation and expansion of existing and potential offerings along with assisting with implementation of initiatives aimed at enhancing Kentucky’s nursing healthcare workforce. Collaborates closely with presidents, CAOs, and program leaders to drive impactful, data-informed decisions that improve program effectiveness, student outcomes, and workforce readiness. Utilize workforce data and licensure outcomes to refine academic and workforce preparation pathways. Develops and maintains strategic partnerships with regulatory and professional organizations, including the Kentucky Board of Nursing (KBN), Department for Medicaid Services (DMS), Kentucky Council on Postsecondary Education (CPE), Kentucky Department of Education (KDE), and national accreditors such as ACEN and NLN. Ensures KCTCS programs remain compliant with evolving regulations and aligned with state and national standards. Serves as the system’s lead nursing subject matter expert, representing KCTCS on advisory boards and workgroups to inform policy, advocate for nursing education and workforce priorities, and guide initiatives related to licensure, scope of practice, and direct-care training regulations. Collaborates closely with the Academic Affairs and cross-functional teams to identify and implement innovative nursing credit-for-prior-learning opportunities, including high school articulation agreements, designed to accelerate student progression, shorten time to program completion, and enhance employability. Spearheads emerging efforts and a novel scope of work at the system level to streamline and expand pathways for students, ensuring alignment with industry needs and workforce demands. Leads a team responsible for securing and administering grants and ensuring comprehensive reporting and compliance. Drives continuous improvement in processes to optimize program efficiency and student success. Facilitate stakeholder collaboration to incorporate employer feedback and participation into programs through advisory boards and partnerships. Maintains continuous feedback loops with statewide partners and critical stakeholders to inform programmatic innovations that address workforce shortages. These efforts are intentionally aligned with the curriculum review and alignment process to ensure programs remain responsive to evolving industry needs and standards.




Minimum Qualifications:
Master's Degree and three (3) years of relevant experience or equivalent. &nbsp;
Active RN License 




Preferred Qualifications:
Doctorate Degree and five (5) years of relevant experience or equivalent.




Additional Skills Requested:
Certification or Professional License in Nursing Preferred.




Employee Rights -&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Polygraph Protection Act</a>
Equal Opportunity Employer -&nbsp;The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.


      System Director of Nursing Programs (Manager IV- Program Administration)
    

Compensation Type: SalariedCompensation: $69,209.07Job SummaryThe Program Manager - Career Assessment &amp; Experiential Learning leads the coordination and continuous improvement of Career Services programming, assessment processes, experiential learning programs, pathways implementation, and student success initiatives. This includes managing career readiness programming, data tracking, and outcomes reporting—particularly for institution-wide experiential learning, student employment, career mentorship, and pathways implementation.Program Management<ul><li>Designs, implements, and expands programs including internships, mentorships, and industry-focused experiential learning programs. Cultivates external partnerships and supervise program delivery.</li><li>Tracks, evaluates, and manages Career Services programming; identifies grant and other resources for students' success including scholarships, work-study, apprenticeships, etc. Collaborates with multiple College departments and key external partners cohesively to support students as they make decisions regarding their future and assist through the pathway for student success.</li><li>Creates communication materials and impact reports; assist with grant applications, fundraising efforts, and accreditation documentation. Leads implementation of a strategic outreach plan to increase student awareness, participation, and employer partnerships.</li></ul>Data, Reporting &amp; Analysis<ul><li>In cooperation with Office of Institutional Effectiveness, leads tracking of student participation and outcomes. Maintains databases, conduct program evaluations, and generate reports to guide institutional planning and reporting.</li><li>Analyzes and summarizes information to assess effectiveness and planning for department, counselors, and student programs. Ensures exchange of information in reports to divisions, committees, and administration.</li><li>Develops project reports including updates on internal and external partnerships with ongoing data management to document student progress. Collaborates with team members to prepare and present status reports to all levels of management.</li><li>Maintains a centralized database of key metrics, including outreach activities, employer and student engagement, and response trends. Ensures accuracy and confidentiality in handling sensitive information. Compiles and submits regular reports on program outcomes, including monthly progress updates, an annual summative report, and ad hoc data requests.</li><li>Stays attuned to best practices for work-based learning and holistic student support, and develops cross-departmental plan to collaboratively support student success. Engages in ongoing program evaluation of Career Services based on data and student feedback. Utilizes data to track activities, evaluate effectiveness, to make recommendations for institutional and department changes, and improve ongoing student success initiatives.</li></ul>Partnerships and Collaboration<ul><li>Builds relationships with internal partners and external organizations to support student development and workforce alignment. Acts as Career Services liaison in cross-departmental efforts.</li><li>Provides holistic student support by collaborating with all student service offices, academic programs, support services, workforce partners, College Credit Plus, faculty, academic leaders, and other administrators to align Career Services programming with college-wide retention efforts, improve academic success, career alignment, persistence, completion, and student success initiatives.</li></ul>Student Outreach &amp; Engagement<ul><li>Maintains excellent working relations with students, partners, internal and external partners as a representative of the Department, and of the College. Maintains regular communication and working relationships with campus departments, keeping them informed of current activities and working collaboratively to achieve institutional priorities.</li><li>Monitors student communication with support of career counselors, coordinators, and facilitators. Communicates with team and support networks regarding updates and success action planning and ongoing support and tracking via phone, e-mail and other electronic means. &nbsp;&nbsp;</li><li>Collaborates closely with student support networks, key College departments and key external partners to support students.&nbsp;As needed, develops and conduct workshops using a variety of delivery formats. Utilizes a variety of technology and tools to aid in instructional design and delivery. &nbsp;</li><li>Facilitates career related classroom presentations, group/club presentations and others as requested. Conducts training and onboarding for new students and new employees pertaining to Career Services. &nbsp;</li></ul>Culture of Respect<ul><li>Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.</li></ul>Minimum Education and Experience Required<ul><li>Master’s Degree in Higher Education, College Student Development and Counseling, Education, Business Administration, or a related field.&nbsp;</li><li>Demonstrated experience in progressive leadership in Higher Education Administration, Career Services, Academic Advising, or Academic Student Support and Retention.&nbsp;</li><li>State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s)</li></ul>*An appropriate combination of education, training, coursework and experience may qualify a candidate.*CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.Full Time/Part Time:Full timeUnion (If Applicable):Scheduled Hours:40Additional InformationIn order to ensure your application is complete, you must complete the following:<ul><li>Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. </li><li>Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.</li></ul>If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

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